127 comments found.
Thank you. I have send email.
Hi Your search only works for post? Not pages?
Hello! Make a support ticket to http://support.zoutula.com and we’ll be happy to help with your questions! Thanks!
Hi I don’t have purchase code. Got it from Elements.
Sorry but we can’t check in any way your Elements subscription 
We recommend you to get an Enfant licence from Themeforest and we’ll be happy to offer you support! For this particular issue send an email to support@zoutula.com and we’ll help this time. Thanks!
The visual composer is not loading on the staff pages. It is only showing up in text form as a large block of information. Any suggestions on how to fix this?
Hello! Sure! You did not enabled the WP Bakery Page Builder (Visual Composer) for that kind of custom post. You can easily do that like this http://doc.zoutula.com/enfant/#set-up-visual-composer Thanks a lot!
I BUY THEME TODAY, BUT when I try import demo, the theme show An error occurred while fetching file from: http://www.zoutula.com/repository/enfant/G0G2XXH8S8/imports/primary-school/wordpress.xml!Reason: 404 – Not Found.
how to resolve this problem
Hello! You had an old version installed. Try making a clean install and use the latest files from Themeforest! Also uninstall and install all plugins. It will work for sure! Thanks!
I download Today and I make unistall and install all plugins, but not work
I am install the last version, because I download today the themeforest
Please send your site URL and login credentials to our support here http://support.zoutula.com and we’ll have a look! Thanks!
Can you answer for my problem http://support.zoutula.com/, I send now my credentials
Sure! Talk there!
Hello, I would be interested in your theme but I will have questions. I would like to know if it is possible to modify the information in the banner above the menu: I want to put my address, phone … Can we put what we want? Another question, is it possible to animate the pictos at the moment it appears on the page? Thank you very much for your answers and congratulations for your theme, it’s great!
Hello! The answer is YES to both questions. You can easily do that with Enfant! Thanks for asking! 
Hello, another question, thank you: is it possible to have a single site page that scrolls as the different page of the menu?
Sure! You can make a ticket to http://support.zoutula.com and we’ll detail how you can do that. Thanks!
Hi, on kindergarten can I change header color only on mobile? Thank you!
Sure! Add a ticket and we’ll help with that in minutes! Thanks for asking! Zoutula Team
Hello Does this template support multi-languages? We are seeking to put Arabic (RTL language)? Please advise.
Hello! Sorry, no the theme does not have support for RTL. Thanks for asking! If you are interested in the kindergarten …the other theme Kiddie has RTL support.
how can we change the font size and font.
Hello! Please be kind and make a ticket here http://support.zoutula.com and we’ll be happy to help.
Essential grid 2.2 & vc plugin is updated but the theme has no updates. How can we download the latest update. Can you please update the theme package so that we can download the latest plugins?
Because I’m having such issues wigh egrid plugin please check: http://prntscr.com/kz8tcw my hosting runs on php 7.2
Hello! You will be noticed by Envato when a new update is available. Thank you!
Please do provide the update ASAP my site got hacked too so I would like to keep everything up to date. Thanks for understanding.
We decide when is the right moment to make the update. There are no security issues in any of the bundled plugins included with Enfant. Your printscreen notice would cause no issue and it has nothing to do with PHP version. There is a notice from WP to Ess Grid developer about the usage of a deprecated function. For any questions please use support area here http://support.zoutula.com Thanks!
There should be a theme update always when a newer version of paid plugins available. This is the system. You’re talking like you’re not eager to listen to what you’re customers are requesting so it’s not good to talk like that.
As we said there is no security concerns for any of bundled plugins. You will be notified when a new update is available. Thanks!
I know that but what I asked is i would like to keep everything up to date. I’ve already updated other plugins except the paid ones. I’ve purchased other themes & they provide the update as soon as new bundle plugin update arrives. That’s where I took the vc & updated. But I didn’t had the es grid plugin for which I asked for an update. I didn’t like how you comment in earlier thread. Sorry.
Hey i just bought the theme but i cant import the demo, says 500 internal error, please can you tell me whats happening? thanks
Hello! Please check your error log for a detailed message regarding that error 500. Surely you will find details in PHP logs. Also make sure your server config has at least the following configuration https://zoutula.ticksy.com/article/11413/ Thanks!
Hello, I need to put a text on the homepage with the h1 tag to position the web in google, with this custom heading it looks good on the PC version but on the phone the text is very large. What solution do I have so that a text h1 looks good on different screens? Thank you https://pictr.com/image/0m9VZZ
I recommend you to override the h1 element on mobile. If you could provide me the URL to the desktop version I’ll provide you back the CSS to style that to look fine on mobile! Thanks
thanks I send you an email with info to contact[at]zoutula.com, thanks
Hello I need support, I try access to https://zoutula.ticksy.com/ but I have an error 503, any idea?
Hello! Ticksy is a third party service we are using to offer support. It seems they have some issues for now. Drop us a mail to contact[at]zoutula.com Thanks!
thanks, I just send an email
Make the transition from left to right in the blog
Hello! Can you please be more specific? Thanks! For help please make a support ticket here http://support.zoutula.com Thanks
Options for blog listing and more: not show blog in Essential Grid
You have to import demo data for Essential Grid before. Check dicumentation for this step please http://doc.zoutula.com/enfant Then all settings regarding blog are in Appearance >Customize > Blog Thanks!
Hello, how can I put an icon next to a title on the same line? , Thank you
Hello! You should add a row split it by your convenince 1/4 + 3/4 add icon in the 1/4 and title and text in the 3/4 column. That is a possible solution. Thanks!
thanks!!
Very stylish and beautiful project! Good luck
Thank you so much! Thanks for taking the time to say this! Wish you luck too! Your library is awesome by the way!
I want to install demo? Where CSDL
Hello! Please make a ticket to http://support.zoutula.com and we will be happy to help! Thanks!
I can’t edit content in page event, staff,.. But WPBakery page Builder is not show.
Hello, I believe you are trying to edit a listing page. You can edit all the contents inside that … if you edit individual items from that taxonomy. This is how you edit a member for example http://doc.zoutula.com/enfant/#add-staff Thanks!
Purchase code is not value
Hello! Purchase code is not usable if you want to use it to activate bundled plugis. More details here https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins Thanks!
Hi, i was wondering if there is a way to reduce the padding on the menu bar? Its set at 80px however im needing to make it 60px. I have tried removing or minimizing the padding on the menu item in the css but it does not reduce the whole menu size
Hello, Please be kind and make a ticket here http://support.zoutula.com and we’ll try to find a quick solution for you! Thanks!
I have just submitted the ticket, thank you
Thanks! Just sent you a solution. Thanks!
Hi, I have issues importing demo data for this theme. Whenever I tried importing, it will show a 404 error: An error occurred while fetching file from: http://www.zoutula.com/repository/enfant/7zwkRixR7q/imports/primary-school/wordpress.xml! I tried reinstalling the theme but same error occurs.
Hello! Please download the latest files from ThemeForest and install that. Also uninstall Enfant Theme Extension plugin and install the new one from bundle. If you uninstall and delete your current plugin theme will ask you to reinstall that plugin. Do this after you change theme files with latest from your account! Thanks
It seems there are no updates for the last couple of months. There were lot’s of updates needed. Can you update the theme along with VC plugin? I really need the updated version
Hi there! An update will come soon! There was no major or critical updates for any of the bundled
plugins. But make no worries we have in plan an update soon. Thanks!
If you are in a great hurry. Make a support ticket and we’ll provide you the bundled plugins updated. Thanks!
No I’m not in a hurry. Will wait for the whole update to come.
Hello, I’m interested in your them. However, I’ve got a question. Your theme install the child theme or not?
Sure! We offer the child theme too! This way you are safe when we update things! Thanks for asking!
So, At the during of installation of main theme, there is a same child theme, correct?
We offer enfant.zip which is the theme and enfant-child.zip which is the child theme. You upload both but activate only the child theme. Import data works with a click! Thanks
ok thanks
