1737 comments found.
do you know if this theme works with Autoptimize plugin? or W3 Total Cache?
Hello Dannielhendrix!
The theme works with both plugins and our clients use them on their sites.
Best regards,
DFD Support Team
Location marker is gone, even on your demo pages. http://nativewptheme.net/pages/contact-us-5/ Any solutions?
Hello Vinylskymedia!
Thank you for the information! We’ll check it with the team and fix.
Could you please submit a ticket and we’ll provide you with the solution?
Best regards,
DFD Support Team
Thanx, it would be great! This theme is awesome!
Thank you for the attention to our theme!
Best regards,
DFD Support Team
Hi; Today suddenly I got an error while editing via page builder.
Erroe Message: Failed to load plugin: table from url http://www.turkorkmaz.com/wp-content/plugins/dfd-extensions/assets/admin/js/plugin.min.js
Can you help me pls..
Hello Tolgagundogdu!
Could you please submit a ticket and provide us with WP and FTP access details for checking the request?
Best regards,
DFD Support Team
Hey! Todavia estoy esperando por soporte, el sitio me arroja un fatal error cuando lo visito desde telefonos moviles. ayuda urgente!!
Hello Soldadodesofia!
Have rechecked our email and as I can see you haven’t sent any tickets. Have checked the support forum and you haven’t even registered on the support forum.
Please register andsubmit a ticket. We need WP and FTP access details for checking the request.
Best regards,
DFD Support Team
ingreso a la pagina para colocar mi codigo de registro y la pagina no funciona!!!!!!!!!! solo queda en blanco y no hace nada!
As I can see you has already registered on support forum http://prntscr.com/l1d2ip. Check spam folder, please.
You can also contact our team via Envato contact form.
Best regards,
DFD Support Team
Can someone please do a set up video – my theme does not upload to Wordpress. Message returned: link expired. I’ve sent emails granting full access to my account over a month now and no progress. I would like urgent assistance. Thank you very much.
Hello Mickywri!
As we can see we have asked you for the correct FTP access details to install the theme http://prntscr.com/l0vdgn and we haven’t got any response from 08.08 till today.
As for the request you need to install theme via FTP as you have low server configurations: http://nativewptheme.net/support/first-steps/getting-started, you need to take these steps http://prntscr.com/l0vezd.
Best regards,
DFD Support Team
Issue solved…I went through your information for second time. Thanks very much.
We are glad the issue is solved.
Best regards,
DFD Support Team
Hello Andre!
Could you please submit a ticket and provide us with some more detailed information about the request?
Best regards,
DFD Support Team
Hi, I am very interested in Native and I have a question : can I easily replace Ronneby with Native ? Will I lose much of my work besides theme settings ? I use Ronneby on many projects (great product) so I could be upgrading all of them to Native if it isn’t much work. Thanks !
Hello MathieuRG!
Thank you for the attention to Native!
The content will not be changed automatically as themes have different code structure so it’s not that easy to change the theme on the created site. Most probably you will need to redo almost whole site if you witch the theme.
Best regards,
DFD Support Team
Thanks Ellen, that’s good to know.
Always welcome!
Please, contact our team via Envato contact form in case you have more questions.
Best regards,
DFD Support Team
I’m having an issue with the theme. I’m using Go Daddy and their shared hosting plan via C Panel. For some reason I’m getting blocked from loading the plugins upon activation of the theme. I’m seeing a message stating “Sorry, you’re not allowed to access this page”. I have run the setup Wizard and attempted to add the plugins manually to edit a page however only the default Wordpress editor is available to make page edits. In a nutshell the page editor isn’t populating on the page. I have since contacted my hosting provider to see where the issue might be however have come up empty handed. I’m hoping that you can help me resolve my issue. I currently have a coming soon page with another theme for the mean time. The website I’m referencing is swichpower.com. Thank you for any help you can provide.
Hello Smartshoppercardusa!
Could you please submit a ticket and provide us with the WP and FTP access details for checking the request.
Best regards,
DFD Support Team
Hello, I would like to find more images of the tattooed men used the demo ‘sixth’. Which photo site can I find more like these?
Hello eLearningSoftware!
We have used images from Shutterstock in the theme. Could you please submit a ticket we’ll check if we have more details about requested images?
Best regards,
DFD Support Team
A question about Header builder: How can I make the boxed header not have the sides and the top part of white? I need it to be transparent
Hello Btorras!
Could you please submit a ticket on your support forum? We’ll check the header and provide you with the instruction.
Best regards,
DFD Support Team
What size is needed for the full-width photo header? My photos have 1280 px, and would like to ev. Is stretched. Do not find the setting
The header photo should go across the entire screen width
Hello JochenBake!
Could you please submit a ticket and provide us with link to the site and some more details?
Best regards,
DFD Support Team
Gladly, but I can not handle the Item Purchase Code: register. I come out with the link on the Ronneby page
Please, contact our team via Envato contact form, we’ll help you with the registration.
Best regards,
DFD Support Team
Hello, I can not find a post page with a sidebar. Just different pages with Blog Grid. I use Elementor.
If you have a problem with your purchase, such as Lightbox or Style, can the purchase be reversed – 30-day trial warranty?
Hello JochenBake!
We do not have trial for the theme purchase. As or the sidebar, you can enable it for the Blog page template, please check as example. We have checked Elementor plugin on our dev site and it seems to work correctly. However, we haven’t tested all its features and cannot tell you if it’s fully compatible with the theme.
Best regards,
DFD Support Team
Hello, I do not mean the blog with sidebar. I’m looking for a post page with sidebar.
Question 2: Can the design be set up for a link or is CSS necessary? I want to set color and bold for a link
Question 3: Are the header photos taken automatically from the article post image. Or it must be specified manually.
Question 4: If you have a problem with your purchase, such as Lightbox or Style, can the purchase be reversed – 30-day trial warranty?
1 You can enable the sidebar on post editing or in Theme options. Have created the post as an example, please, check http://nativewptheme.net/dev/recommendations/standard-gallery-post/
2 You can add your custom codes to the theme options so they will be saved after the update. Please clarify what links you are referring to so I will be able to provide you with more detailed information.
3 The Custom header image can be inherited from theme options(one image for all posts) or set manually on post editing
4 We do not have the trial for the theme purchase according to Envato rules.
Best regards,
DFD Support Team
HomeArchive by Category “Voyage” And how can I remove the Breadcrumbs for the Blog Archive Page? Thank you
Hello Salioundiaye2007!
Please check Theme Options > Header Options > Custom header options > Custom header breadcrumbs.
Best regards,
DFD Support Team
I want to customize this page. Can you help me with this please? Thank you.
Hello Salioundiaye2007!
Please check Theme Options > Blog Options > Blog archive page options as you are referring to category archive page.
Best regards,
DFD Support Team
i bought the theme? which login info should I enter to submit a ticket? having hard time using it.Where Can I update the mobile logo
Please sign up with your purchase code, use this link http://nativewptheme.net/support/wp-login.php?action=register.
Best regards,
DFD Support Team
if using like this URL : http://nativewptheme.net/home/category/personal-life/
Where Can I edit the page and change the header option all that stuff ? thank you
Hello Salioundiaye2007!
Please check Theme Options > Header Options > Header style(number of style you are using.
In case you need more details or assistance, please submit a ticket on your support forum.
Best regards,
DFD Support Team
I want to translate the website from English to French how can I process?
Hello Salioundiaye2007!
It is possible to perform with the Poedit program if you need to translate the theme related parts.
Please check https://poedit.net/download You can use Poedit and generate translating files and add the translation.
The instruction: find your dfd-native.pot file from the folder themes/native/lang. Open it in Poedit, generate .po and .mo files for the necessary language translation.
In this file you can find necessary words you need to be translated. Translate the necessary phrases and please, upload the new po. and .mo files to the folder themes/native/lang and to the into wp-content\languages\
Please check it and let us know, please.
Best regards,
DFD Support Team
Hi, do you know where I can change the menu social network ! I just want to show Facebook Instagram Twitter and Youtube
Hello Salioundiaye2007!
Please check Theme Options > Social Accounts > Social networks.
Best regards,
DFD Support Team
I did it but it does not work. I just want to show Facebook Instagram Twitter and Youtube.Instead of picassa xing and periscope
Please submit a ticket on your support forum and we’ll check the request and help you.
Best regards,
DFD Support Team
I have sent several messages to support and have still not gotten an answer. I need to find out how to turn off the light box on the blog entry page (the page that shows a predefined number of post). Or if that is to much to ask than could you please tell what light box you are using with the theme. and possibly how to turn it off.
The site is live and it is hard for me to believe it is taking you this long to respond. The customer support with your Ronneby Theme is world class and second to none, because of that is the reason I purchased this theme. (what happened or is happening?)
Anyways if you could let me know that would be great.
Hello Chrishudson!
Could you please clarify your email address, we’ll recheck if we have got your request. Thank you in advance!
Could you also resend request via Envato contact form?
Best regards,
DFD Support Team
Just sent you a message to the Envato contact form
Have got this email and it seems to b the only email from you. Could you please resend the whole request directly to our email(we have responded you) and our team will check it as soon as possible.
Best regards,
DFD Support Team
Just sent again. Used Envato contact form again.
Thank you, we go it. We’ll get back to you as soon as possible.
Best regards,
DFD Support Team
hi can i use it on my 3 website
Hello Gsmlover!
According to Envato rules, you can use one license for one domain. Please check https://themeforest.net/licenses/standard. So for 3 different sites, you need 3 licenses (purchases).
Best regards,
DFD Support Team
That mean need to find other theme
Gsmlover, this is a rule for all themes on themeforest.
Best regards,
DFD Support Team
Sir i will find from other platform
It was just a clarification.
Best regards,
DFD Support Team
