1743 comments found.
Woocommerce issues.
Basket and checkout pages show up as blank.. everything is set up correctly.
Seems the theme is not woocommerce ready sadly.
Hello Omgzhobbs!
The theme is fully compatible with the Woocommerce, you can check it in any of our Shop demos.
Could please, submit a ticket on our support center and provide us with the WP details for checking the request?
Best regards,
DFD Support Team
I fixed it by manually by writing in the code.
Yes your theme shows the shop page fine, sorta..
But the basket, my account and checkout pages require additional shortcodes being manually added to pages. The theme no longer automatically works with WooCommerce.
Without this added, the theme just shows these pages as blank with no explanation as to why.
Seems you have skipped the step where pages were generated automatically while installing the plugin. You can also create pages in one click in Woocommerce > Status > Tools > Create default WooCommerce pages.
Best regards,
DFD Support Team
Nope, pages were automatically generated, yet no shortcodes or anything else happened.
Maybe a wordpress bug then.
Buttons on shop side however seemed to link main style colour choice and button, had to manually edit CSS to make button text show, but only on shop sections.
Could you please contact us and clarify what buttons you are referring to? we’ll check and help you to get it sorted.
Best regards,
DFD Support Team
Hi, pre-buy question, is it possible to create one page site? Is contact form included and completely compatible? thank you for your answer.
Hello Lucapert!
You can create one-page site if needed, the contact form is a module created by our team so yes, it’s compatible.
Best regards,
DFD Support Team
Hi, relay clean theme. But when load demo data it keeps loading….
Hello Adries32!
Could please, submit a ticket on our support center and provide us with the WP details for checking the request? Please clarify the demo you’d like to have as well.
Best regards,
DFD Support Team
Emails sent through form are not recieved
Hello Sky1cap!
Could please, submit a ticket on our support center and provide us with the WP and FTP access details for checking the request?
Best regards,
DFD Support Team
Hello Sir hope you are good. Sir how can i active Coming soon page on my site when my site is under procedure. After import demo which i like for my site now i want to show site is in under construction for people. I am new to wordpress. so please guide me sir thanks
Hello Websroad!
There is no maintnance mode feature in theme but you can create(or import) page which will be your home(maintenance) and disable header for this page, check this link. Or you can use plugin for this purpose.
In case you need more detailed information, please, submit a ticket on our support center.
Best regards,
DFD Support Team
Hello Ellen Thanks for your quick response. I need complete psd package of this nice product. Is it possible to send me download link of psd at websroad@gmail.com
Thanks
Please, submit a ticket on our support center and support team will share the PSD files with you.
Best regards,
DFD Support Team
Ticket submited but still not received psd files. please help me thanks
As specified in our support policy, our support replies every request we get within 24 hours from Monday to Friday, GMT +2 (spring-summer+3). We’ll get back to you as soon as possible.
Best regards,
DFD Support Team
Sir i need psd on urgent bases because i want to show changes to my client. and i have just 1 day.
Websroad, will check what can be done.
Best regards,
DFD Support Team
Hello!
The form in my theme wont send emails correctly
Please help!
Hello Sky1cap!
Could you please submit a ticket on our support forum and provide us with some more details about the request?
Best regards,
DFD Support Team
do you know if this theme works with Autoptimize plugin? or W3 Total Cache?
Hello Dannielhendrix!
The theme works with both plugins and our clients use them on their sites.
Best regards,
DFD Support Team
Location marker is gone, even on your demo pages. http://nativewptheme.net/pages/contact-us-5/ Any solutions?
Hello Vinylskymedia!
Thank you for the information! We’ll check it with the team and fix.
Could you please submit a ticket and we’ll provide you with the solution?
Best regards,
DFD Support Team
Thanx, it would be great! This theme is awesome!
Thank you for the attention to our theme!
Best regards,
DFD Support Team
Hi; Today suddenly I got an error while editing via page builder.
Erroe Message: Failed to load plugin: table from url http://www.turkorkmaz.com/wp-content/plugins/dfd-extensions/assets/admin/js/plugin.min.js
Can you help me pls..
Hello Tolgagundogdu!
Could you please submit a ticket and provide us with WP and FTP access details for checking the request?
Best regards,
DFD Support Team
Hey! Todavia estoy esperando por soporte, el sitio me arroja un fatal error cuando lo visito desde telefonos moviles. ayuda urgente!!
Hello Soldadodesofia!
Have rechecked our email and as I can see you haven’t sent any tickets. Have checked the support forum and you haven’t even registered on the support forum.
Please register andsubmit a ticket. We need WP and FTP access details for checking the request.
Best regards,
DFD Support Team
ingreso a la pagina para colocar mi codigo de registro y la pagina no funciona!!!!!!!!!! solo queda en blanco y no hace nada!
As I can see you has already registered on support forum http://prntscr.com/l1d2ip. Check spam folder, please.
You can also contact our team via Envato contact form.
Best regards,
DFD Support Team
Can someone please do a set up video – my theme does not upload to Wordpress. Message returned: link expired. I’ve sent emails granting full access to my account over a month now and no progress. I would like urgent assistance. Thank you very much.
Hello Mickywri!
As we can see we have asked you for the correct FTP access details to install the theme http://prntscr.com/l0vdgn and we haven’t got any response from 08.08 till today.
As for the request you need to install theme via FTP as you have low server configurations: http://nativewptheme.net/support/first-steps/getting-started, you need to take these steps http://prntscr.com/l0vezd.
Best regards,
DFD Support Team
Issue solved…I went through your information for second time. Thanks very much.
We are glad the issue is solved.
Best regards,
DFD Support Team
Hello Andre!
Could you please submit a ticket and provide us with some more detailed information about the request?
Best regards,
DFD Support Team
Hi, I am very interested in Native and I have a question : can I easily replace Ronneby with Native ? Will I lose much of my work besides theme settings ? I use Ronneby on many projects (great product) so I could be upgrading all of them to Native if it isn’t much work. Thanks !
Hello MathieuRG!
Thank you for the attention to Native!
The content will not be changed automatically as themes have different code structure so it’s not that easy to change the theme on the created site. Most probably you will need to redo almost whole site if you witch the theme.
Best regards,
DFD Support Team
Thanks Ellen, that’s good to know.
Always welcome!
Please, contact our team via Envato contact form in case you have more questions.
Best regards,
DFD Support Team
I’m having an issue with the theme. I’m using Go Daddy and their shared hosting plan via C Panel. For some reason I’m getting blocked from loading the plugins upon activation of the theme. I’m seeing a message stating “Sorry, you’re not allowed to access this page”. I have run the setup Wizard and attempted to add the plugins manually to edit a page however only the default Wordpress editor is available to make page edits. In a nutshell the page editor isn’t populating on the page. I have since contacted my hosting provider to see where the issue might be however have come up empty handed. I’m hoping that you can help me resolve my issue. I currently have a coming soon page with another theme for the mean time. The website I’m referencing is swichpower.com. Thank you for any help you can provide.
Hello Smartshoppercardusa!
Could you please submit a ticket and provide us with the WP and FTP access details for checking the request.
Best regards,
DFD Support Team
Hello, I would like to find more images of the tattooed men used the demo ‘sixth’. Which photo site can I find more like these?
Hello eLearningSoftware!
We have used images from Shutterstock in the theme. Could you please submit a ticket we’ll check if we have more details about requested images?
Best regards,
DFD Support Team
A question about Header builder: How can I make the boxed header not have the sides and the top part of white? I need it to be transparent
Hello Btorras!
Could you please submit a ticket on your support forum? We’ll check the header and provide you with the instruction.
Best regards,
DFD Support Team
What size is needed for the full-width photo header? My photos have 1280 px, and would like to ev. Is stretched. Do not find the setting
The header photo should go across the entire screen width
Hello JochenBake!
Could you please submit a ticket and provide us with link to the site and some more details?
Best regards,
DFD Support Team
Gladly, but I can not handle the Item Purchase Code: register. I come out with the link on the Ronneby page
Please, contact our team via Envato contact form, we’ll help you with the registration.
Best regards,
DFD Support Team
Hello, I can not find a post page with a sidebar. Just different pages with Blog Grid. I use Elementor.
If you have a problem with your purchase, such as Lightbox or Style, can the purchase be reversed – 30-day trial warranty?
Hello JochenBake!
We do not have trial for the theme purchase. As or the sidebar, you can enable it for the Blog page template, please check as example. We have checked Elementor plugin on our dev site and it seems to work correctly. However, we haven’t tested all its features and cannot tell you if it’s fully compatible with the theme.
Best regards,
DFD Support Team
Hello, I do not mean the blog with sidebar. I’m looking for a post page with sidebar.
Question 2: Can the design be set up for a link or is CSS necessary? I want to set color and bold for a link
Question 3: Are the header photos taken automatically from the article post image. Or it must be specified manually.
Question 4: If you have a problem with your purchase, such as Lightbox or Style, can the purchase be reversed – 30-day trial warranty?
1 You can enable the sidebar on post editing or in Theme options. Have created the post as an example, please, check http://nativewptheme.net/dev/recommendations/standard-gallery-post/
2 You can add your custom codes to the theme options so they will be saved after the update. Please clarify what links you are referring to so I will be able to provide you with more detailed information.
3 The Custom header image can be inherited from theme options(one image for all posts) or set manually on post editing
4 We do not have the trial for the theme purchase according to Envato rules.
Best regards,
DFD Support Team
HomeArchive by Category “Voyage” And how can I remove the Breadcrumbs for the Blog Archive Page? Thank you
Hello Salioundiaye2007!
Please check Theme Options > Header Options > Custom header options > Custom header breadcrumbs.
Best regards,
DFD Support Team
I want to customize this page. Can you help me with this please? Thank you.
Hello Salioundiaye2007!
Please check Theme Options > Blog Options > Blog archive page options as you are referring to category archive page.
Best regards,
DFD Support Team
