1885 comments found.
I am interested in the subject, but I have two questions: 1- the theme includes the plugins. 2- There is some version in Spanish or how to translate
Hi,
First of all, Thanks for interest 
1. The theme does include plugins but there’re our plugins and slider plugin. Other will be free plugin from WordPress.org but you don’t need to purchase other plugins to make it run as in the demo site.
2. You can translate the site using localization.
Hi,
Under your regular licence, can I have a .com and .co.uk domain. For example, if I have the site running under domain.co.uk and domain.com with a single, regular license?
Hi,
We are ok in this case
Is this compatible with paypal plus?
Hi,
Sorry, it’s not supported.
Hi ! I would like to know how to personalize the confirmation message when the customer made a reservation. Thanks !
Hi,
You have to edit the code directly in this case. We can guide to do this after purchasing the theme
quick question…
Can the theme show how many rooms left after someone book the same room. example, I added 5 max single room… and 2 booked single room for that day… Is there a feature where on the side, a notification will inform guest “3 rooms left”?
Hi,
Unfortunately, the system can’t do that :/
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi. I’m an owner of multiple b&b, hotels etc.. Would ask a few things:
1. Can I sync the booking system to booking.com reservation? And maybe have a Ical link for each structure?
2. Is it possible to use an exteral page builder?
3. About payment methods. Is there a bank transfer one?
Hi,
1. Yep, our theme supports iCal so if Booking.com has, it will be fine
2. You may use third party page builder plugin but note that most element in demo site will not show as it must be called by our page builder.. For example, blog layout, portfolio layout, column service, stunning text, hotel list
When you use it, it will call its own element, layout.
3. Yep, in this case, you can disable online payment and leave only the booking via email and contact to customer later about the payment channel.
Thanks for interest by the way
Any future plans to add an export button in the summary report? like all paid transactions?
Currently, we don’t have plan for this but will consider if there’re many requests for this
Another thing… If we add a promo to a room. Can it show the previous and recent price for comparison?
From the frontend, it will show the discounted price : http://take.ms/IdWbN
However, from the backend won’t show. But it will show what code used : http://take.ms/j3mGE
But I was talking about price comparison. e.g. in a hotel room It was $800 but then because of the promo it’s now $650 and this will be shown before buying it. Besides each other… $800 before $650 now… near the choose/book button something like that
Oh no, we don’t have that feature. Sorry.
hi I’m thinking of buying the theme.. How does the payment system work? Can I enter as many recipients of the payment as the structures that I enter? Can I withhold a fee for the site before payment is made?
Hi,
1. You can see the walkthrough here : https://www.youtube.com/watch?v=wpCM0tYG1MI
2. You meant to sent the money to third party persons? The system doesn’t have that. You have to transfer manually in this case.
3. Nope.
Thanks for interest by the way
Hi, can we integrate a MasterCard/visa credit card payment system? Is that possible? how about woo commerce
There’s no export button of all transactions right?
PayPal image is not showing if we only choose one payment gateway
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
I solved this by making >1 to >0. thanks anyway
Hi, i’m looking to buy the theme. Would you clarify the doubts before that? 1. Is it possible to get the total summary of bookings including total money received in the admin panel? 2. i want yo use it for a cottage booking. so is it possible to add single cottage and disable the room option? 3. Can i manually add a booking for admin side? 4.Can we disable the payment system? I want to use bank transfer/ pay on arrival
Hi,
First of all, Thanks for interest
1. We only have separate transaction, not summary.
2. Yep, it will be like in “My Apartment” demo in this case.
3. Nope, in this case, you have to create a staff account and do it from frontend directly.
4. You can disable it.
Hello there,
1. when I clicked Header Bg Style to transparent – the header becomes black. Why is it so?
2. Can I change the currency to PHP?
Thanks!
Ok I just solved number 1. added 0.01 to make it transparent…
But another question
3. Why is the Start From price is not the exact based price? How can I have an exact based price on pages. Bookings page is correct… Only the individual pages
4. in mobile view, the transparency of the header is not possible right? won’t work?
Solved 1-3… now only 4. thanks!
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi guys,
Is the reservation system provided?
Hi,
First of all, Thanks for interest
Yep
Is it possible to have a reservation system where I can book on time, half day, day or week and even weeks?
Hi,
We do not have the half day feature. The min is one day and use can set required minimum days to stay.
Hi, Is it possible to do half a day? If so, I ask you a quote by mail.
Best regards
Hi,
Unfortunately, that can’t be done
Hi I was wondering if you can help me with this issue. I have submitted a ticket in your website, but I haven’t heard back. https://goodlayers.ticksy.com/ticket/1725363/ Thank you
Hi,
Sorry for late reply. Normally, we will get back to you within 10-14 hours in business day. However, you ticket has been replied now
i never updated my theme to the latest version – its been the same from day one – however recently i added SSL to my website since then i seem to have a problem – there is an image which is creating a problem.
http://themes.goodlayers2.com/hotelmaster/wp-content/uploads/2015/03/bg-pattern.pngwhen i check the SSL errors – i get this error
An image with an insecure url of “http://themes.goodlayers2.com/hotelmaster/wp-content/uploads/2015/03/bg-pattern.png” was loaded via the javascript file: https://arafainn.com/wp-includes/js/jquery/jquery.js?ver=1.12.4 on line 2. The insecure URL may not be directly contained in the script file and may exist elsewhere.
Can you tell me where this file is located and how to change the image or the url to secure URL
By the way the theme is really secure never had any problem in any way. Appreciate your skills.
Hi,
1. Can you download this image to your computer first? https://demo.goodlayers.com/hotelmaster/wp-content/uploads/2015/03/bg-pattern.png
2. go to admin panel and follow this : http://take.ms/TwEro then upload the new image from your computer.
This should solve the issue
thank you so much
Hi I understand my support has expired but we have recently put a SSL cert on the site but we are getting mixed content errors in the social icons area. I have added Simple SSL that has changed all the site to https, but it seems there is a coding issue in the social icons as they are all starting with http: Where can I change and hardcode those to stop the mixed content issue
Hi,
1. In Setting > General , make sure that you put ‘https’ in front of your WordPress Address and Site Address.
2. Use this plugin : https://wordpress.org/plugins/ssl-insecure-content-fixer/
3. Make sure that all your images that called via html code ( img tag ) in footer, sidebar, widget areas and in wp editor are called with https
If still doesn’t help, please provide page url so we can see directly.
Hello ! The Master Slider doesn’t work for me. How can you help ?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Sir How We can Add Payumoney payment gateway in good layers theme?,Pls Help
Really sorry, our theme support only Paypal, Paymill, Authorised.net and Stripe. To integrate other payment options, you have to hire a coder to do this. It’s pretty big work.
However, we can tell you which files need to be modified. If you need to know the file name, please open a ticket in our support site. Our dev is in there and will help you on this.
If you have any further questions, feel free to submit a ticket in our support site
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi @GoodLayers
I have 2 questions:
1. Is it possible to integrate sms gateway with the booking functionality such that customers (and admin) can get sms notification when a booking or payment is made
2. Is the payment gateway extensible for a payment gateway of choice (e.g Paystack) apart from the in-built gateways?
Thanks
Hi,
First of all, Thanks for interest
Really sorry, our theme support only Paypal, Paymill, Authorised.net and Stripe. To integrate other payment options, you have to hire a coder to do this. It’s pretty big work.
Also for the SMS, it needs quite much customization as well.
Hello, I would like to ask 2 questions
1.Is this Theme would work to a Villa Property that has 3 different apartments and not rooms.
2.I am almost a beginner in using the Wordpress, but is it possible to change the colors for the theme in background etc. thanks!
Hi,
First of all, Thanks for interest
1. Yep, should be like in MyApartment demo.
2. Yes, you can change color easily via admin panel
Hello, I purchased your theme looks nice. I have one issue and I havent found a solution yet.
How do I remove the titles on the Room pages? There is a Mountain on the background with the title in every page for each room.
Oh, thank you so much!
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
when we create room pages in room(hotel and, apartment section), we do not get meta title and meta description option for SEO there. How can we add meta titles there for Seo in ROOM catageory
Can you please post this on the support website? Our dev and supporters are only provide support in the support site, not here
If you got any further questions, please head to our support website ============================================== Please note that, Right now, all support will be conducted through our support website http://goodlayers.ticksy.com Thanks so much!
