166 comments found.
Hey guys, loving the theme but curious as to why my colors are not changing the way I want them to. I have changed “header” font colors and they remain to highlight pink etc.
Best,
Hi Travis,
Thanks for purchasing OneLove theme!
Our support teamhave checked your site and the color is working fine. We have replied to you in your ticket, please you check again and let us know.
If you have any questions, do not hesitate to contact us on our support site: https://catanis.ticksy.com .Our support team will check and help you.
King Regards, Catanis
Hi, I have a pre-purchase question. Is there anyways to include an excerpt or subtitle upon hover for or below the title on portfolio listings?
Hi taryngray,
We appreciate your interested in our theme.
Unfortunately, it’s not possible right now. We have only title, category and heart icon love for portfolio.
Kind Regards, Catanis
Hey guys, Extremely excited to get the theme going however I have run into an issue trying to install the plugins prior to installing the theme.
I consistently receive 504 time out errors when attempting to upload either 1,2,3,4 or all at once.
Thank you
Hi CompassCaptures,
Thanks for purchasing OneLove theme!
Please create a new ticket on our support site: https://catanis.ticksy.com and give us information about your site. Our support team will check and help you.
King Regards, Catanis
Hi,
I would like to use the demo /home-invitation-boxed/. How do I import it?
Hi Vampiresquid,
Thanks for purchasing OneLove theme!
Please watch video guide and follow it: https://www.youtube.com/watch?v=1jopyrBFnKM . After you import sample data you will have all our page demo, include home page home-invitation-boxed.
If you have any questions/problems, please don’t hesitate don’t hesitate to contact us via our support site: https://catanis.ticksy.com. We are always happy to help you.
Kind Regards, Catanis
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Hi is there anyway to remove the grey line in the header underneath the navigation? Thanks!
https://bootsnlacewed-47988b.easywp.com/Hi seanevansmedia2017,
Thanks for purchasing OneLove theme!
Please create a Support Ticket on https://catanis.ticksy.com/ and give your site information our support team will be happy to help to you as soon as possible.
Kind Regards, Catanis
My support ran out 
It seems like such a simple fix… Could you recommend somewhere else I could go for help?
Please you give your email here,our support team will contact with you.
Kind Regards, Catanis
Thank you so much.
Our support team have replied to you, please you check your email.
Best Regards!
Hello, Do you already have the Portuguese language?
Hi SaraMarquesB,
Thanks for your interesting OneLove theme!
OneLove is ready for translation into any languages. So you can transalte any languages you want. It is also fully compatible with the WPML plugins in case you need a multilingual site.
If you have any questions, do not hesitate to contact us again.
Kind Regards, Catanis
Hola, Por favor reembolsa mi pedido, no he usado este tema. Gracias
Hola, Por favor, obtenga su dinero de nuevo! Gracias!
Have you removed support for the embedded Google Map functionality for this theme now that the theme appears to be EOL? All theme/plugin files are up to date but the map element still displays “for development purposes only”.
Hi lindaoftx,
Thanks for purchasing OneLove theme!
Because recently Google stopped supporting the Google map component without an API key. Please create a Support Ticket on https://catanis.ticksy.com/ , our support team will be happy to help to you as soon as possible.
Kind Regards, Catanis
Hi, Before buying this theme, I’d like to know if this theme good for: 1- Create e-invitation for the wedding. 2- Space for Advertisement. 3- Good for the Multi-vendor market plug-in, I got some people want to sell their dress, shoes, gift and some other accessories in my wedding planner website.
Thanks
Hi Camcody,
Thanks for your interesting OneLove theme!
About your questions:
1. You can use Contac Form 7 and create any forms (e-invitation) for your purpose.
2. You can use sidebar or content for Advs.
3. You can use Multi-vendor market plug-in.
Kind Regards, Catanis.
Hi Catanis,
Thanks for your respond, I have another question: Can we use our own design template for the e-invitation?
Hi Camcody,
It’s html email, so you canuse some html tag simple for your e-invitation. Also I think if you have template for the e-invitation, you can use Mail Chimp for your purpose.
Kind Regards, Catanis
Also, PSD files would come in handy. Those circles with flowers are merged in Jpegs.
Is it possible to get these files?
Hi ColorByt,
Thanks for purchasing OneLove theme!
About gallery: Thanks for your suggest, we will discuss this with our dev team. If possible we will update for our theme.
About “PSD circles with flowers”: Yes, it’s possible. Please create a Support Ticket on https://catanis.ticksy.com/ ,our support team will be happy to send to you as soon as possible.
Kind Regards, Catanis
Got the PSD, thx!
Btw, you already have this filtering by categories + load more functionality. http://svadbenademo1.freesite.host/?page_id=3559
I don’t image it being hard to implement into gallery 
Another suggestion: for twitter and instagram elements, add filtering by hashtag, not just by account. So when soneone posts Best Wishes #john&JaneWD it would display it as well.
Great for some live interactivity with guests
Hi ColorByt,
Another your suggestion: Thanks for your suggest, current we have support hashtag for Instagram element, so if you want you can use it. About Twitter we need discuss more about this, if possible we will update for our theme.
About filtering by categories + load more functionality: Please create a Support Ticket on https://catanis.ticksy.com/ ,our support team will give you the guide about this.
If you have any questions or problems, please don’t hesitate to contact us via our support site: https://catanis.ticksy.com . Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via support site. Thanks for understanding!
Sorry for this inconvenience.
Kind Regards, Catanis
I want to purchase this beautiful theme you made. I need it RTL supported. Do you give RTL support?
Hi idanyashar,
Thanks for your interesting OneLove theme!
Yes, it’s possible, our theme have support RTL language.
If you have other questions do not hesitate to contact us again.
Kind Regards, Catanis.
Thank you for the excellent theme. I’m trying to set up different image sizes on desktop and mobile screen fot row background image. For example, on desktop screen I’m using 1920×1080 px and picture looks great but on mobile device, picture is cropped (Row background image). How can I use 1920×1080px on desktop screen and for example 600×1200 on mobile screen or how to control which part of picture should be visible. In my upload folder I have 11 different image sizes (150×150, 480×400, 600×600, 600×1200, 768×512, 878×545, 987×658, 1200×600, 1200×1200 and 1920×1080). Thank you in advance
Hi bantes9,
Thanks for your interesting OneLove theme!
About your technical questions: Please create a Support Ticket on https://catanis.ticksy.com/ and give your site information. Our Developers will be happy to help to you as soon as possible.
Kind Regards, Catanis
NEW: Sweetinz – A great theme to showcase for couples who want to create their own wedding website without code knowledge.
Hello! I am a dev and thinking about buying this theme. My question is how dependent is the theme on Visual Composer? Is it something where I can just turn it off on the posts but the rest still works? Basically we’d like the posts/pages to not have the bulk of VC. Also in the same vein, is this theme available just as HTML/CSS/JS?
Hi danztilya,
Thanks for your interesting OneLove theme!
About Visual Composer: Almost our shortcode have been built in VC plugin, so you can easy build any pages with VC. You can enable or disable VC for post, page or any custom post type in theme. And if you want to build your content and don’t want to use shortcode in post/page you can disable it.
About HTML version: Unfortunately, it’s not available right now. We have build the theme from PSD files.
If you have any questions do not hesitate to contact us.
Kind Regards, Catanis
I just purchased the theme. Can I get the demo content as showcased fro demo website?
Hi joashp,
Thanks for purchasing OneLove theme!
Current the images in the actual demo will be replaced with blurred images in the sample data. This is to speed up the import process as well as licensing reasons. BUT you can give me the page URL demo you want I will get that demo with full images for you.
Please create a Support Ticket on https://catanis.ticksy.com/ and give your site information our support team will be happy to help to you as soon as possible.
Kind Regards, Catanis
Hi I am setting up this theme for a client (who has bought it) so I don’t have access to support, I am hoping you can help me. on the following setting…
Header Fixed: If ON, the header will be always displayed, will hide when scroll down and display when scroll up.
How can we stop it from hiding when scrolling down, it also removes the top header section with social links, how can we make sure this stays too?
Also I even though I have set the header to the first version in the theme options it keeps defaulting to another version on category pages and the search page.
Ps your top header styling is broken too. I had to hard code the css.
Hi serendipity,
Before we help you we need to verify your purchase code, so please create a Support Ticket on https://catanis.ticksy.com/ Our support system will verify your purchase code and our developers will be happy to reply to you as soon as possible.
All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience. 
Have a nice day!
Best Regards.
If I get the purchase code off my client will that stop them contacting you in the future or having any issues with licences etc or can 2 users with 2 contact details still contact support with the same purchase code?
Hi serendipity,
Each purchase code only use for one site, please you get the purchase code of your client and create a ticket on our support site https://catanis.ticksy.com/ Our Developers will be happy to reply to you as soon as possible.
Have a nice weekend!
Kind Regards, Catanis
wrong account sorry
Hi Laurayie, I can´t edit the Button (when I´m posting articles instead of pages). This issue has been addressed here before. Would be great if you could answer it. Thanks
Nevermind, I found the solution myself. I just used your Editor in the Page builder and then c&P the code to the Blog post. Probably not how it should work but it works
Hi mkeferstein,
Thanks for purchasing OneLove theme!
Glad you have found the solution for it. If you have any questions/problems, please don’t hesitate don’t hesitate to contact us via our support site: https://catanis.ticksy.com. We are always happy to help you.
Kind Regards, Catanis
Hello I can’t install the theme on wordpress it says that the style.css file can’t be found ;(
Hi laurayie,
Thanks for purchasing OneLove theme!
It’s a common issue, please you read this article you will know more about it: https://help.market.envato.com/hc/en-us/articles/202821510
If you have any questions/problems, please don’t hesitate don’t hesitate to contact us via our support site: https://catanis.ticksy.com. We are always happy to help you.
Kind Regards, Catanis
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