995 comments found.
Good day. What is correct size for the featured image?
We have having a problem when we post or have content set as a video post, rather then a standard post in that all elements of the post don’t show up in the various places – say category pages, or smart widgets. Example can be found here: http://alexonautosdev.ideavise.com/category/brands/ where the Chevy Blazer post displays an image as it is a non video post, but none of the others do as they are video posts. Similar happens with related video posts – example here: http://alexonautosdev.ideavise.com/2019/02/16/2019-kia-forte-review-2/ Any help in sorting this out appreciated. I believe we submitted similar last week before we narrowed it down to being video vs standard posts. Thanks!
Hi,
Loving the theme and we have a development site – alexonautosdev.ideavise.com where we’re converting our existing site (alexonautos.com) over and everything is working except for some reason on category pages, and when we add some of the related content widgets on individual pages – we’re not getting the videos/image to display. You can see that here at http://alexonautosdev.ideavise.com/category/brands/ where the 2019 Chevrolet Blazer First Look post displays correctly but the others don’t. I’m not sure if this is a bug, or perhaps processing ? We deleted all featured images, and then imported video thumbnails and had it auto set the featured image on import. Not sure if there is another setting, or something else to try and troubleshoot ? It’s the last big thing we need to sort out in order to launch and convert. Any help and insight appreciated!
Thanks!
Brian
Hi! When I inserted a picture in my post, and i filled out that picture’s caption field, and afterthat when I publicated the post, the pictures are on the right side on the post always. If I set it to the left or middle, nothing happend. If I delete the caption field’s content, then the pictures went back to the good place. Could you help me, how can I fix this problem? Thank you!
Hi Guys, I’m sorry, but I really have to know this. Could you help me asap? Thank you!
???
I am writing to help those who have not been helped by the developer.
The first step is to look for style.css on this route: yourdomain.com/wp-content/themes/Truemag
Find this script in the file:
.wp-caption { display: block; color: #999; font-size: 12px; text-align: center; width: auto; /max-width: 100% !important;/ margin-top: 0.25em; margin-bottom: 1em; }
Change the—> /max-width: 100% !important;/ to the—> max-width: 100% !important;
Ready!
Hi!
We was not able to reproduce this bug.
Best Regards.
Hello, Is your TrueMag is compatible with Wordpress 5?
If not, is there a plan for an update?
Best Regards
Добрый день.
Админ панель тоже переведена на русский язык? Можете показать как хорошо?
Hi, It is impossible to deleat the widget( ST Subscribe) on the AD Siedbar. Its just terrible, I tried sereval times and does not work. Please let me know What I need to do to remove Freedburner from my page!
Hi, just delete the widget https://cl.ly/37aef1b107a9 can’t you? If you also want to completely disable feeds on your site here’s a manual on how to do it https://www.wpbeginner.com/wp-tutorials/how-to-disable-rss-feeds-in-wordpress/
Regards, Luis.
the adsense tab is blank in the admin area? How do I add my adsense?
also I see no adsense widget?
i had adblock plus exension activated.. I turned it off, now I can see the tab content.
I am still having a problem though—- I place ad widgets, but they show up blank. I have checked in multiple browsers
Have you added your adsense id via theme panel? https://cl.ly/bd3713b6491e
Can you please provide a url for us to check?
Regards, Luis.
I love the post a quote feature, however, there’s no way that I can see that allows you to attribute a source or author to the quote. Is there another way to do this aside from writing their name into the quote rather than say underneath it?
Well you can add a break line like https://cl.ly/57eb9e4826e1 and will show like https://cl.ly/a92a99e3f77f
Is that what you are looking for?
Regards, Luis.
Thank you. Yes, this will do for now. One feature suggestion would be to have a name/author box to input this automatically for the quotes in case someone wants to attribute an author/source as is often the case with quotes. I really appreciate your help here! Thanks,
Нi, Luis! WordPress 4.9.3 with the theme of the design Truemag when updating a theme on WordPress 4.9.8 – on the site a white screen Your suggestions? Denis
Hi, here everything runs fine with Truemag 1.3.10 and WordPress 4.9.8. Can you turn on debug mode and check your error log?
define('WP_DEBUG', true);
define('WP_DEBUG_DISPLAY', false);
define('WP_DEBUG_LOG', true);
Maybe from there we can have an idea of what’s happening.
Regards, Luis.
sent to support@strictthemes.com
Hello, I have question about place, where to add google maps API in STKit. Could you answer please?
Answered here: https://themeforest.net/comments/20487828
I changed the colors from header, also the colors from menu of the sidebar but the problem is that the changes only appear on the smarphone and not on the computer. This is very strange. Now when I open my webseute on my the computer, everything appears blank.
About the desktop not showing your new colors might be a caching problem, make sure you don’t any caching plugin enabled during development (note that some hosting providers are adding their own caching solution and needs to be turned off or at least purge the cache when you make changes).
About the blank page.. it’s difficult to say what’s happening without having a url to check. Can you provide one? Are your logs revealing anything?
Regards, Luis.
I have some issue: How can I put the stick post back above the header like the demo?
Hi, just make sure that you have at least 4 sticky posts and mark this option in STKit https://cl.ly/826db9406969
Regards, Luis.
Hello, is there any options for STKit? I want to add API key to google map and there is no place to add it and change map style?
I made it by myself. Your support is terrible. :-/
Hi, sorry for the delay. As you probably now know STKit doesn’t have the option to put in a Maps API Key because it’s not required just for showing the map using the shortcode. I don’t know how you handled it but you can do either 1.Install a plugin that lets you add stuff at the beginning/ending of the page, like a script tag or 2.Use the child theme and the hook it from your functions.php file.
Regards, Luis.
Hi,
How do I change or add pictures, links, on the AD area on siedbar?
If you are going to use google adwords, fill this https://cl.ly/30c417b8fd0a and use our plugins to place the ads on the sidebars.
Alternatively you can use html or text widgets to place still images or text links.
Regards, Luis.
Hello, I want the logo as text and it is long. I tried to change the #logo in css to 600px; but it doesn’t work it is still only 240px wide. (not that I don’t have a menu, just my text logo) what do I need to change to make this happen in my header? thanks
Can I get a reply to my question please?
Hi, you code should look something like this:
#logo { width: 600px; }
/** For Smaller Screens **/
@media only screen and (max-width: 1319px) and (min-width: 960px){
#logo { width: 600px; }
}
Change the values to your likes. Think that if the total width is not enough to accommodate the logo and the menu sections the menu will be jumping to next line.
Regards, Luis.
Hi, thanks for your reply. I had tried that but it didn’t work. I copied what you wrote in the theme’s style custom css, but it still doesn’t work.
Can I send you the link of the website by email to troubleshoot?
I also have a problem with the blogroll display on the index page, I chose “4”, but the excerpt doesn’t show. Only the image and title for each post. thanks.
Please reply, I need help with this asap… I solve the blogrool issue changing something in the blogrool php file. But the logo issue is a problem, it is there for the text logo and in the stycky menu too. please help
still waiting for a reply on this logo issue, it doesn’t work, please help, or please email me so I can give you my website access info.
Hi, please email me url, user and pass to support(at)strictthemes.com because I tested the code I gave you. It should be something else but without a url to check is quite difficult to know what.
Regards, Luis.
Does this require any editing plugins or extra plugins for that matter? If so, which ones?
Hi, required and recommended plugins will be offered during the initial setup. Required plugins are mandatory for the theme to work correctly and recommended ones are up to you.
Regards, Luis.
WHich plugins are required?
Only required ones are Envato Market for theme activation and ST Kit for theme settings and specific/extra functionalities. The rest are up to you.
Regards, Luis.
Hi there. Does your AdSense plugin use the Adsense API or do I have to paste in the Adsense code for each widget?
Hi, the theme handles the code, you just add your details here https://cl.ly/2p3E2S3G2F0Y and then manage sizes and locations via ready-made widgets https://cl.ly/3G421W0i333E
Regards, Luis.
Hello, I am following these instructions and the video, and I cannot see the same file structure once I download the TrueMag theme file and unzip it. Wordpress dashboard does not give me a list of required plugins for this theme and I cannot find the Plugins folder in the downloaded files. Please advise ASAP. This is blocking my timeline. Thanks!
Found the problem. There is a theme from Cactus Themes with similar name “True Mag” versus “TrueMag” and when I googled “TrueMag documentation” their site was the first to come up. This is a very confusing, but I presume there is not much to do for the authors of both themes. Please ignore my inquiry.
Hi, didn’t know about True Mag, glad you noticed. As you said, there is nothing we can do apart from changing the theme name, and that’s not going to happen for obvious reasons 
Please let us know if you need anything else.
Regards, Luis.
Hello, On iPhone 6, woocommerce display only one product by line, how can I change to display 2 or 3 products by line ?
Hi, you’ll need to override the css code, there is no “option” to choose how many articles are shown on mobile view, the screen is so small that I would not even recommend you to put more than one per line, IMO it will become unreadable forcing users to zoom in and that’s annoying.
Regards, Luis.
