Hi slandry83,

Please go to our NEW support site at https://thememove.ticksy.com & our developer can help you to solve this issue since he may requires a private information.

Regards,
TM

Hi bashque,

// Change slug Case Study
add_filter( 'insight_core_case_study_slug', function() {
    return 'hizmetlerimiz';
} );
add_filter( 'insight_core_case_study_category_slug', function() {
    return 'hizmetlerimiz-category';
} );

// Change slug Services
add_filter( 'insight_core_service_slug', function() {
    return 'faliyet-alanlarimiz';
} );

add_filter( 'insight_core_service_category_slug', function() {
    return 'faliyet-alanlarimiz-category';
} );

- Then save the changes in Permalink Settings: http://prntscr.com/lqcsh7

If you still need help, please open a support request at https://thememove.ticksy.com

Regards,
TM

Thank you so much for answer.

last question

i want to create servis page or case_study page but not WPBakery Page load.

page open ok, but WPBakery pluging is not support this content page.

this page is standart wordpress page. WPBakery Page not start this page.

I hope I could tell, my english is not good

Thank you again.

Hi,

Please open a support request at https://thememove.ticksy.com – our developer can help you

Regards,
TM

Hi DigitalHolistic,

Thanks for reaching us. You can open a support request at https://thememove.ticksy.com so our developer can reply to you faster.

Thanks a lot for your immediate response. Ticket submited (#25573) Looking forward to your solution

ok these guys probably have the best customer support! They fixed my issue in a couple of hours, no questions asked. One of the best themes out there, excellent support, highy recommended

Thank you so much. If you still have any question, you can create another ticket & our support team will give you the answer asap. We also have new support system at https://thememove.ticksy.com

Our work is not the shit at all. We never promise for FREE image/PSD anywhere else. You should read carefully before blaming for others.

good. This theme does not fullfill my requirement and I want my refund

Hi,

All images are just for preview purpose only, we don’t have right to redistribute the images. You can find the original sources of image and purchase them there.

Thanks for asking.

Hi bolero2762m,

In the actions-filters.php file, add these line codes (In this example, I change “Case study” into “Resource”)

// Case study -> Resources
            add_filter('insight_core_register_post_type_case_study', array($this,'register_post_type_case_study'));

function register_post_type_case_study($info) {
            $info['labels'] = array(
                'name'                  => esc_html__( 'Resources', 'tractor' ),
                'singular_name'         => esc_html__( 'Resource', 'tractor' ),
                'all_items'             => esc_html__( 'All Resources', 'tractor' ),
                'menu_name'             => _x( 'Resources', 'Admin menu name', 'tractor' ),
                'add_new'               => esc_html__( 'Add New', 'tractor' ),
                'add_new_item'          => esc_html__( 'Add new resource', 'tractor' ),
                'edit'                  => esc_html__( 'Edit', 'tractor' ),
                'edit_item'             => esc_html__( 'Edit resource', 'tractor' ),
                'new_item'              => esc_html__( 'New resource', 'tractor' ),
                'view'                  => esc_html__( 'View resource', 'tractor' ),
                'view_item'             => esc_html__( 'View resource', 'tractor' ),
                'search_items'          => esc_html__( 'Search resources', 'tractor' ),
                'not_found'             => esc_html__( 'No resources found', 'tractor' ),
                'not_found_in_trash'    => esc_html__( 'No resources found in trash', 'tractor' ),
                'parent'                => esc_html__( 'Parent resource', 'tractor' ),
                'featured_image'        => esc_html__( 'Resource image', 'tractor' ),
                'set_featured_image'    => esc_html__( 'Set resource image', 'tractor' ),
                'remove_featured_image' => esc_html__( 'Remove resource image', 'tractor' ),
                'use_featured_image'    => esc_html__( 'Use as resource image', 'tractor' ),
                'uploaded_to_this_item' => esc_html__( 'Uploaded to this resource', 'tractor' ),
                'filter_items_list'     => esc_html__( 'Filter resources', 'tractor' ),
                'items_list_navigation' => esc_html__( 'Case studies navigation', 'tractor' ),
                'items_list'            => esc_html__( 'Resource list', 'tractor' ),
            );

            return $info;
        }

Hi yaziku,

In this case, please directly contact with our developer at our support channel here. Don’t forget to provide:

• Your purchase code (to let our developer see that you’ve already bought our theme)
• Admin account & FTP information (so, our developer can clearly look for the reasons)

Make sure that you have already provided all the information above to get the fast response.

We are waiting to give you a hand.

Best Regards,
ThemeMove

Hi holzweg-ecommerce,

Thanks for reaching us about this issue. In this case, please directly contact with our developer at our support channel here. Don’t forget to provide:

• Your purchase code (to let our developer see that you’ve already bought our theme)
• Admin account & FTP information (so, our developer can clearly look for the reasons)

Make sure that you have already provided all the information above to get the fast response.

We are waiting to give you a hand.

Best Regards,
ThemeMove

Hi,

It’s possible. You can use left sidebar – right sidebar, choose any type you like.

You can see the screenshots below:

Hi ojuju,

Yes, you can do that

Regards,
TM

Hi yaziku,

You don’t need the CSS of text color changing. You can go to Customize -> Typography

The screenshot to show: http://prntscr.com/l645du

Best regards,
TM

In each page you will also have the Color option, so you should choose the default http://prntscr.com/l646ot

Please reply directly to the ticket instead of replying the email, it’s hard to read: http://support.thememove.com/a/tickets/24803

please note that your ticket section does not work for me, i have sent you a mail since two days ago with no action taken, my client has escalated the issue which is bad. I really don’t like your support system platform

Hi Texy,

We are going to change the support system platform, it will much better. However, my developer has asked for the FTP information, but I’ve just received your email 9 hours ago. So, please wait.

Hi,

You can use WPML language https://wpml.org/

Hi,

If you have a custom font and want to use it, you can send it to me through our support page

Yes, it’s compatible.

Yes, it’s possible to add video background on your pages

No, it doesn’t

Hi,

We don’t have PSD or layered PNG in the package. Anything that I can help?

I bought this theme because it was indicated that layered PNG are included. And you just removed “layered PNG” from the included files list…

Hi slandry83,

I’m really sorry for this misunderstanding. This was our team’s mistake, they upload this theme and add Layered PNG in the feature section & we just know about this with your comment. If you think this is uncomfortable, we can allow your refund.

Thanks for your understanding.