1179 comments found.
Hi nickdark! I have just bought your theme but I have problems with installation. Images and styles doesn’t work as in the original template. Im trying to register in your support with my envato purchase code, but it gives me error all the time. What can I do? Thanks!
The message that gives me is this: “Sorry, but that item purchase code is invalid. Please make sure you have entered the correct purchase code”. But the purchase code is correct! Thank you for help!
Hi,
If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/ We will create or reset your account and you will be available to create your ticket without any problems.
Have a good day
Bye 
Hi! I already did that. You didn’t receive the email with that info?
Perfect
hi; I want to buy only html version. Is this possible?
Hi,
I’m sorry but the HTML version doesn’t exist at the moment.
Have a good day Bye
hola hice la descarga ,quiero ver la carpeta de instalacion,toda la documentacion y me dice que no se a encontrado archivo QUE POSIBLE SE HAYA MOVIDO ,la documentacion no esta en la carpeta ,en soporte me dice ahi que eso lo debo ver con el autor
Hi,
please write in English.
Have a good day Bye
hola acabo de comprar el tema ,ya lo descargue pero al instalarlo tengo el problema de que me dice que el link expiro que vuelva a intentarlo ,ya repeti los pasos varias veces y no me permite añadir el tema por situacion del link necesito saber que pasa.
Hi,
please write in English.
Have a good day Bye
hello I just bought the theme, if I could download it but when installing it you can not say a message that the link expired try again the steps are repeated several times and can not be installed. Read the folder of the subject documents to see the installation and they say a message that this file has not been found, it is possible that it has been moved or deleted, what happens?
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hi, I would like to buy the theme, but I have a question. During the booking can you pay an advance? (example, 30% of the sum) thanks
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hello, nice theme,
Does it support Elementor?
Thank you
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
demo data content
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Dear, Please your help. I can’t make my registration on your Support Forum.
Best regards.
I try to use my ‘Item Purchase Code:’, but it is rejected in the registration page.
Hi,
If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/ We will create or reset your account and you will be available to create your ticket without any problems.
Have a good day
Bye
Hi, I already did it.
Thanks for your help.
Thanks
Is there a way to change the header background from a color to an image?
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hi Guys! I find a way to kinda solve the problem with the colours. My website is almost ready. But I have a big problem! I cannot add the “Credit Card” payment option. It is not available on the booking plugin provided with the theme. I also installed Woocommerce and nothing. I saw that in your demo it is present. I also want to disable “Bank Transfer” and I don’t have the option in the plugin. Thanks!
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hi! Yes, I know. I am registered but I cannot send the message. I write the message, I add my purchase code and the button is not working. And need to solve the credit card mystery and remove bank transfer from the list, in order to get the website online. Could you advise?
HI,
If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/ We will create or reset your account and you will be available to create your ticket without any problems.
Have a good day
Bye
Dear Nick,
We talked months ago because I had some problems with your theme I bought.
It was a problem with the colours of the booking square.
1) I now saw that on the suites pages, I have the same problems.
The numbers are brown and the background is brown. Nobody can understand what is written there.
How do I change the colour? Thanks.
2) In home page, I have “Joins us on Instagram” and it’s not working.
I have an alert “ Revolution Slider Error: Failed to load Stream””
Please let me know!
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hello there, I purchased and installed the theme today but I can’t create the account in the support forum. In the first step my purchase code is recognized (my name and theme displayed) but in the next step I get an invalid code message. Pls help, I need some clarifications related with checkout and payment. Thank you
Hi,
maybe there were some temporary problems with the Envato API, please try again.
If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/ We will create or reset your account and you will be available to create your ticket without any problems.
Have a good day Bye
Same result after I tried several times today 
I am unable to make any progress with my project, booking page is not working and I really need to open a ticket.
Hi,
If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/ We will create or reset your account and you will be available to create your ticket without any problems.
Have a good day
Bye
Hi, i’m interested in this template and have a question.
At the single hotel room page, when i select a date in the calendar, does the calendar shows the free dates and booked dates, or shows all the days? it would be great if only allows to select the free dates.
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Good evening, I bought the theme and I find it very very good! But I have some minor problems with the demo data, I tried to use the link of the support, I entered the purchase code and my nickname of Envato but the following page does not work and I can not contact you.
answered by email
Will this theme support the New Wordpress 5.0 update with Gutenberg Editor?
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Will this theme support the New Wordpress 5.0 update with Gutenberg Editor?
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
can i plug my payment gateway to woocommerce???
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
i didn’t buy this yet, before buy i want to know it
Hi,
yes sure, try to ask this question to our technical pre-sale questions team through the link above.
Have a good day Bye
Hello. I bought this template, but the Visual Composer is not updated. How can I solve that?
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
if I get this theme from Elements will i get updates an support?
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Unfortunately the answer is not public. Im very interested in that theme, but is it possible to create invoices with it? Best, Philipp
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
