38438 comments found.
Hello @themenectar! All of the sudden, my video is not displaying video via desktop. On a chrome browser, it shows a static image of the video. On Safari browser, my video header doesn’t display a video. It’s an empty grey space. Please advise.
Hey creationstudios, could you please share your URL in regards so I can take a look?
Thanks in advance
mostlysunny.co
thank you my url is mostlysunny,co
Hey creationstudios, Make sure you’re using a version above 8.5 – recently browsers changed autoplay policies and we had to release an update to fix that: https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
Cheers
is this the same with safari?
I understand the update with Chrome, but not clear if Safari has similar updates.
how about these browsers: Browsers: IE10, IE11, Firefox, Safari, Opera, Chrome, Edge
Hey creationstudios,
Firefox & IE did not change their policy, but Safari did along with Chrome: https://bitmovin.com/play-not-play-new-autoplay-policies-safari-11-chrome-64/
Cheers
Hi Team Theme Nectar,
The video for www.mostlysunny.co is not showing in Safari. I updated my website to Salient theme 9.1 (most current theme) and currently using both webm and mp4. Please let me know how this issue with the Safari browser not displaying the open header video but an unwanted empty space can be finally resolved.
Thank you,
Creation Studios
Hey creationstudios,
When accessing your mp4 directly in Safari i’m not able to play it: https://www.mostlysunny.co/wp-content/uploads/2015/09/Los-Angeles-Influencer-Marketing-Agency.mp4 – can you try running it through a mp4 encoder to verify the encoding is not the issue https://video.online-convert.com/convert-to-mp4
Cheers
We verify the encoding prior to messaging you. Unfortunately, it is not playing on safari browser.
Hey creationstudios, because the video is not playing when accessed directly on the server (outside Salient) in Safari, I would suspect that your server is not setting a mime type for mp4. Check out this resource for adding them.
Hi Team,
I am bumping my head against the wall. Salient is not playing in safari for me. I tried mime, updating theme, adding code in htaccess- nothing is work. Please advise. 
Hey creationstudios, I’m still unable to load the direct video stored on your server in Safari. i.e. pasting this into the URL bar: https://www.mostlysunny.co/wp-content/uploads/2015/09/Los-Angeles-Influencer-Marketing-Agency.mp4 that will be the case whether or not Salient is the active theme. When accessing a mp4 directly in the URL bar, it should be able to play: http://themenectar.com/demo/salient-corporate-2/wp-content/uploads/2017/09/615170811.mp4 I you add that source into your page for a test mp4, it will also play in Safari when used as a video BG
Hello, loving the new Salient 9! We just recently updated to this version, however quick question. There was a function that you previously suggested a while back where we could place…
//Remove added theme selections
function add_salient_studio_to_vc() {
return false;
}
into the functions.php file. We need to hide the Salient themes for users as we have created our own page templates for each page. This code does still disable the theme templates, however it no longer hides the “Salient Templates” button in the editor. Is there something new we need to do for that so the button no longer shows, and it only shows the “My Templates” button instead?
Thank you kindly.
Hey lookwhoo, to remove the new studio template button you can add this into the child theme functions.php as well
function nectar_generate_salient_studio_button() {
return false; }
Cheers
Great, that fixed it. Thank you!
Glad I could help lookwhoo
Buy my template, I can not do advertising campaigns in google ads the template is with virus please help, there are hidden scripts with malicious url
Hey raffamora, Salient does not contain a virus https://www.virustotal.com/#/file/6cc824487bb84f39942ef3ac7c0fc97869f38a5145ecfd471bb10c8beea854c3/detection can you please provide more information on what hidden scripts you’re referring to and if possible provide the URL?
Thanks in advance
Please help, it is important to solve this issue because we need to activate campaign in google ads.
Hey raffamora,
I can’t seem to locate any of those links when inspecting your page source code are they perhaps located on a subpage? You can run a search through a freshly downloaded Salient theme directory to verify they don’t exist in the theme itself. Have you tried to run Wordfence yet to locate where that’s coming from? https://wordpress.org/plugins/wordfence/
Cheers
Can you please let me know what’s the CSS code to hide the logo from the header and only show it when scrolling down? Thanks very much!
Hey iBoardCanada!
Could you kindly share your URL so I can see what settings you have active to provide the needed snippet?
Cheers
Sure! It’s http://themakeupcourseacademy.com. Thanks very much!
Thanks iBoardCanada
Add this into the custom css box located in the Salient options panel > general settings > css/script related tab
#header-outer:not(.small-nav) #logo { opacity: 0!important; }
Cheers
will be add to front-end editor WPBakery?
Hey Nicko_217, yes – we are still planning on releasing an update for that in the near future
=)
Hi there
Happy Salient user for many years! I just updated from 8 to 9, and during the update it said that it couldnt update, something went wrong. Seems like at has updated anyway but now im stuck with a some sort of dropdown right above my Nectar sliders, that I cant remove. Tried to fix it in the settings but no luck. Have you come across something like that and how to fix it?
http://www.underdogmedia.dk/ – Here it is a grey dropdown http://www.underdogmedia.dk/underdog-media/ – Here it is black…Cheers
Hey Underdogmedia,
The Nectar Slider element changed as of 9.0 to not automatically remove the page header anymore – can you verify that in your page header metabox section you are not setting any BG colors?
Cheers
Hey ThemeNectar
I actually HAD set the two pages with background colors! When I cleared those, it worked again. Thank you so much, and again thank you for this awesome theme. I have recommended too so many people.
Cheers
That’s awesome to hear Underdogmedia!
Cheers
Just a suggestion, you should add the option to open links in a lightbox here – http://prntscr.com/l2sn6o so people can open contact form 7 using CTA in a lightbox window.
Hey peterstavrou, thanks for the request – I’ve noted it on the wishlist
I’ve got 2 rows of the same content, 1 is hidden for desktop and medium screens, and the other row is hidden on mobile and small screens, BUT I can’t figure out why them being hidden on each view still shows this large white space as if they are still there? In addition to using the hide view check boxes on the columns itself, i’ve also added the css class of vc_hidden-lg vc_hidden-md & vc_hidden-sm vc_hidden-xs. Here is my site: http://site-tonight.com/example1/ And screenshots: http://prntscr.com/l2qgpo – http://prntscr.com/l2qhks – http://prntscr.com/l2qhyt
oops nvm, looks like I was putting the salient css classes on the columns and not the rows themselves. Fixed it, thanks!
Hey SiteTonight, i’m glad to hear that you sorted it
Cheers
Hello #TeamSalient,
I fell in LOVE with your theme since 2014. Until recently, everything has worked perfect. I noticed that my header video is not loading but rather showing a static image of the video. After reading a few other people’s comments, I discovered that other people have encountered the same issue and you guys have created a BETA version that fixes the video header display issue. I know my support has expired; however, is there a way for me to receive access to this via email? I can give you my license number. Thank you so much and You Guys Rock!!
Hey creationstudios!
Version 9.0 was released back in August which added support for mobile video BG playback. If you’re not using that version you can update via one of the following methods; http://themenectar.com/docs/salient/updating-salient/
Cheers
This is for desktop. It is not displaying video on my homepage video header. Does your August update support this? If not, what are your suggestions?
Hello @themenectar! Desktop is not displaying video on desktop. On a chrome browser, it shows a static image of the video. On Safari browser, it doesnt display anything. It’s an empty grey space. Please advise.
Sorry for misunderstanding creationstudios, yes – 9.0 also fixed that autoplay issue that came about due to new Chrome video policies
Hi guys! I have 2 small problem on my site www.experienceserbia.tours
1. My logo is little bigger. 130px high and that causes submenu to goes pretty much down from main menu. I fix this with:
.sf-menu > li > .sub-menu {
top: 120px !important;
}
But, there is another problem that I don’t like. Submenu opens when I hover mouse around 2cm from main menu.
2. In Salient general setting, my header font color is set to #dc7626, but nothing happens when I hover mouse over main menu.
Is there any fix for this?
Thanks!
Hey ilashme,
1.
Add this into the custom css box located in the Salient options panel > general settings > css/script related tab
@media only screen and (min-width: 1001px) {
body.material #header-outer[data-format="centered-menu"] header#top .span_9 {
max-height: 30px;
margin-top: 80px
}
}
2. The transparent header style only uses the “Header Starting Text Color” defined in the Salient options panel > header navigation > transparent header effect tab, to alter that add this css in as well
body #header-outer.transparent:not([data-lhe="animated_underline"]) header#top nav > ul > li > a:hover {
color: #dc7626!important;
}
Cheers
Fantastic! Thank You so much!!!
You’re welcome ilashme
Hi, I’ve problem with your theme and redux plugin (required from another plugin). It breaks your settings and toggles disapper.
Can you hekp me in anyway?
Hey stefanomaxis,
What plugin are you experiencing the issue with so I can test it out on my end to locate the conflict?
Thanks in advance
Hey stefanomaxis,
Thanks for letting me know, the beta should fix that issue. If you’d like a copy of that to get the fix before the next release, please reach out in regards via the contact form on my author page https://themeforest.net/user/themenectar
Cheers
Hi, I’ve update with the beta and toggles work, but now I don’t see the option “text-transform” in Typography. If I disable the plugin, it works.
Hey stefanomaxis,
I’ve noted to look into that – thanks for letting me know
Installed Salient 9.0.1 on a fresh install of WordPress 4.9.8. The Salient theme Demo Importer does not work (images won’t load and when you click to import the demo nothing happens). Also when I go to General Settings > CSS, the CSS box does not appear. Just blank space. This is a fresh WordPress install on Flywheel host. I have no other plugins installed. Can you please advise?
Hey bearray, are you using a custom WordPress directory structure where Salient is being stored outside of the regular location (wp-content/themes)? If you are not sure, could you kindly double check with your hosting provider.
Thanks in advance
Hi, also please tell how can I insert background image in header of every page? PFA image – https://prnt.sc/l29l07
Hey sajid1218, if you’re referring to the shop archive pages, you just need to set a BG image on the page that is set as your “Shop page” within WooCommerce.
Hi, I want header background image on all pages of my site including product page, about us, services, etc.
Hey sajid1218,
There is no page header option for single product pages, that would require custom modding. However you can set a page header using the page header metabox on all pages https://ibb.co/jt1gwz – alternativaly, if you automatically want it added you could use the option “Automatically Add Page Title to Page Header.” available in the Salient options panel > page header tab. In that case, a line of custom CSS would be needed to add the BG image which I could provide for you thoughI tried adding page header but its happening only on shop page, its not reflecting on single product page..
Hey sajid1218, Unfortunately there’s currently no option to add a page header into the single product pages – as shown in the demos, the single product pages go straight to the product images / title on right hand side http://themenectar.com/demo/salient-ecommerce-ultimate/product/salient-tshirt/
ohh..I cant see wishlist also in products? how do I get it?
Hello, and congrats for the Salient theme, is getting better and better! But unfortunately, after upgrading from Salient 8 to 9, some of the pages of my site have broken: http://javiermilara.com/vision-2 or this: http://javiermilara.com/its-me/ where texts and some images/videos are missing…
How can I solve this, please?
I’ve restored the site to a previous backup in order to avoid this issue, but I really would like to upgrade the theme avoiding those problems. How could I do it? Thank you so much!
Thanks a lot milara
Please reach out in regards via the contact form on my author page with temporary admin credentials so I can take a closer look at the backend of those pages https://themeforest.net/user/themenectar
Thanks in advance
Hi, I updated to the last theme version because I want to set up the Google Maps API key. After the update the Nectar slide has a margin and in Firefox the left and right side are showing a black border from top to bottom… Can you help me out?
...the headings are having a strange issue as well. Some are body h1 elements and some are h1 elements in the editor on the same page.
headings are solved and it is because of row setting text color: dark. Have set this to custom. Is there a way to edit dark and light colors in the salient options? cant find them.
Hey ponchovogel,
Please share your URL in regards so I can take a look to help out
Thanks in advance
link: https://imediastars.nl It has something to do with the container wrap.On some pages the padding top is 40px and other pages 0px.
Hey ponchovogel,
1. Have you tried to use the “Overall Font Color” selection in the Salient options panel > general settings tab? If you’re trying to change the headings separately from that,
Add this into the custom css box located in the Salient options panel > general settings > css/script related tab to alter the default dark coloring
body .wpb_row > .col.span_12.dark h1,
body .wpb_row > .col.span_12.dark h2,
body .wpb_row > .col.span_12.dark h3,
body .wpb_row > .col.span_12.dark h4,
body .wpb_row > .col.span_12.dark h5 {
color: #ec9191;
}
2. There’s seems to be a custom “breadcrumbs” div added into the markup above the first row which is why the space is present. Are you using a plugin to add that or is it a custom implementation in the child theme?
Cheers
1. was already solved. 2. I already tried and removed custom css and deactivated this plugin but this is a part of the solution.In my opinion its the container wrap. Why are some pages having a container wrap padding top of 40px and some 0px. Set to 0px and rtemove the breadcrumb css makes the nectar slider work..So where is this coming from?
Hey ponchovogel,
By default pages have top padding, however Salient does a check to see if the first element on the page is a full width section or full width content row and removes the padding in that instance. Padding is also not applied when a page header (added through the page header metabox) is being used. Since on some pages you’re not using a page header, and the breadcrumb markup is located above the first Salient row, it’s causing the padding to remiain https://imgur.com/a/hoEh37H
Thanks, and understand where the container padding is coming from. I still have one issue since the update…the nectar slider is not loading correctly on laptop. In Chrome/Firefox heading and sub text are too low and buttons are half visible on the screen. If I minimalise and max the browser screen everything is fine again.I already deactivated all plugins and looked in to custom css but looks like a loading issue.
update: I did some small changes and looks better but still not 100% fine.
Hey ponchovogel,
I can’t seem to access your URL at the moment to have a look – can you verify it’s still online?
Cheers
Website is back
Thanks ponchovogel, could you please reach out in regards via the contact form on my author page with temporary admin access? I can’t seem to replicate this locally when using the same slider settings https://themeforest.net/user/themenectar
Hi, is it possible to add additional tab in product description page? pfa image: https://prntscr.com/l27fco
Hey sajid1218,
To extend that core WooCommerce functionality you would need to use a plugin such as https://wordpress.org/plugins/yikes-inc-easy-custom-woocommerce-product-tabs/
Cheers
hi guys!
is there any change to have the products of the store without pagination, infinite scroll, active?! I can’t find that option, if it exists at all…
thanks a lot
Hey biomechaenoid,
Unfortunately there’s no infinite scroll option for WooCommerce built into Salient, however there are some free plugins that should be able to add that in. https://wordpress.org/plugins/yith-infinite-scrolling/
Cheers
Hi I’m really hit by the extraordinary amount of features of this theme, but I’ve a very simple question: for example, if I wanted to use the hmpg of the “agency” demo but then use for my product page templates from another demo, it would be possible? Or should I choose 1 single template among demo and no choice to add other pages? I know it’s a very basic question, but I’m a beginner Thx in advance for your answer
Lisa
Hey Lisa,
You can import the agency demo and then use the Salient studio to add sections from other demos
Cheers
Hello is there way to activated side bar on specific blog posts but not on all of them https://cyklopedia.cc/illinois-state-criterium-championships-2018/ ? Thank you
Hey Fixedman,
For now that would require custom css, you could enter this into the custom css box on each post you desired to hide the sidebar
body .post-area.span_9 {
margin-right: 0;
width: 100%!important;
}
body #sidebar.span_3 {
display: none;
}
Cheers
Hi guys, I am a more-than-happy Salient user and just would like to know if you have plans to implement stuff on the theme to comply with The General Data Protection Regulation (GDPR). This is an issue that clients are asking over and over again and we as designers have the task to deal with it. I do not want to compare but the folks at Enfold theme seem to have done a great job on that matter adding specific functionalities and making changes for this GDPR thing. Do you plan anything like that in the short-term? Thanks a lot and keep up the great job!
Hey juandoscuartos, Salient itself doesn’t collect data however I understand your desire to have a built in option to handle third party scripts – it’s still an item on the wishlist, but for now you could use a plugin such https://wordpress.org/plugins/gdpr-cookie-compliance/ as in regards
Thanks for the info! It would be great to have this implemented ASAP since as far as I see there are way a lot of Salient users who just need such stuff. Thanks!
You’re welcome juandoscuartos
