19046 comments found.
Hi,
the error “The package could not be installed. The package contains no files.” means that you have not deregistered the website before moving. Please deregister it on both domains and register again on the new one. If this is not possible, then please send us access to your WP dashboard along with full purchase code that you have used for theme registration, so we can take a closer look.
Notice! Please do not forget to attach your license key in the message.
Best regards,
Muffin Group team
Sent u a private message with WP access please check
Thanks. Will reply on your message soon.
Hi. Any idea why product thumbnail images won’t show up in the shop slider on a page? They do however show up in the actual Shop page.
Hi,
please send us WordPress dashboard access privately via the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
hi!
We bought your theme, and so far we’re very happy with it. Only when we put the google analytics code in it, its displayed above the page. Like its not closed in?
Waiting for a solution 
Hey,
please be so kind and send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, i am trying to activate static style. I have copied the css from “mfn-dnmc-style-css” from the header into the style-static.css file. I have also copied the css from “mfn-dnmc-theme-css” into the style-static.css but i am facing an issue. After i activate the Static CSS in theme options, i go to the source and i see the code from “mfn-dnmc-style-css” is missing but the code from “mfn-dnmc-theme-css” is still there. although i’ve copied that code too in the style-static.css file. Any ideas please?
Hey,
as we wrote in the documentation, if you want to use Static CSS feature, you have to copy the content from header we’ve marked on the screenshot only.
However, css marked as mfn-dnmc-theme-css is custom css that is located under BeTheme Options > Custom CSS & JS > Custom CSS section and if you want to remove it from the content, you have to delete it from the dashboard.
Best regards,
Muffin Group team
Hi, thanks for your reply. Should i copy the custom css that is located under BeTheme Options > Custom CSS & JS > Custom CSS section into the style-static.css file and then delete it from the dashboard? Will that css code still work if i do that? Or the “mfn-dnmc-style-css” is the only code that can be included in style-static.css?
If you will put the custom css from BeTheme Options > Custom CSS & JS > Custom CSS section on the top of style-static.css file then should be ok. The reason why those are 2 different sections and custom css is always above css from options is that custom css is more important and should overwrite theme settings.
ok, thank you. Can i do the same for “mfn-dnmc-font-css” and “mfn-dnmc-font2-css”? (I use two custom fonts). Should i just copy “mfn-dnmc-font-css” and “mfn-dnmc-font2-css” and put them on the top of style-static.css file?
You can do the same and check if it works because we did not so far but it should work.
Am a novice I would like to know if I buy this theme do I need to signup for a plan with WordPress or does it come with it
Hey,
what “plan” do you mean exactly? Wordpress.org is free platform so not sure about your question.
Best regards,
Muffin Group team
I was thinking if I needed a WordPress.com not .org platform
wordpress.com is very limited platform and many things may do not work as supposed to. Business plan with this service is minimum but even then it might be not enough. That’s why, having own server with wordpress.org is much better choice.
For more details about differences between those 2 platforms, please read this article.
nice
Thanks! 
Hello. I send my WordPress dashboard access privately thru contact form, but doesn’t get any answer from you.
Hey,
yes, we did get your request and have replied on it on 4th October at 11:49AM so please check your inbox.
Best regards,
Muffin Group team
I found a message from you, my problem is solved, thank you so much!
You are welcome!
there is no way to turn the beta header off! please help. its not working for the site.
Hi,
what is your problem exactly? Please explain by providing more details because right now your explanation is insufficient.
Best regards,
Muffin Group team
Any plans to add instagram to the “Our Team” muffin builder?
Also, SoundCloud and Deviantart to the social media section.
Hi,
we did not had them on our “todo” list but we will consider your suggestion while future updates of course.
Best regards,
Muffin Group team
Could you please tell me how I can change the URL for the main site logo? Usually this would be in the header.php file but not with BeTheme – thanks
Hey,
the code responsible for header is divided into several files because we wanted it to be easier to use. So, all files responsible for header content, you will find under /includes/ folder.
Best regards,
Muffin Group team
I just realised that when the user gets to a 404 page, the url for the homepage is wrong on my site. I have checked 404.php.
WordPress Directories: home_url() Home URL http://www.example.com site_url() Site directory URL http://www.example.com or http://www.example.com/wordpress
I think “home_url()”. What do you think?
Hey,
we’ve been switching in the past between those two and regarding to customers requests, we’ve decided to leave site_url(). But, if you want to use home_url() instead, you have to use child theme and modify necessary files.
Best regards,
Muffin Group team
Hello, I’d like to know if is there a way to make the logo appear at right position, with the header style “Classic” in Theme Options > Header and Subtitle > Header > Style > “Classic”, if it is selected, the logo appears at the left position, and the menu in the right position of the header like the one in demo “Energy”.
My doubt is, if is there a way to change their positions with each other, (make the logo appear at right position of the header, and the menu at the left position, without losing their horizontal alignment, like occurs in the header style: “Stack: Right”)
Please, and thanks a lot!
Hi,
please send the link to page where you would like do above so we can have a closer look on it and provide best possibile solution.
Best regards,
Muffin Group team
GLWS
Thanks!
Pre-sale question:
1. If I activate the theme on domain A and import demo content, then I deactivate the key on domain A and register that same key for domain B, will the content/website on domain A continue to work without any problem?
2. Are there any restrictions for the number of times I can activate/deactivate a key and switch domains?
Hey,
1. Yes, it would be fine.
2. In reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
Hi. I use the side_slide mobile menu with an action button. Menu links will close the side_slide after clicking – but the button won’t. How can i close the side_slide after clicking the action button?
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Hi, I would like to buy your theme. But I have a question: is it possible to import a single page of a demo? For example, if I choose the “Clinic 3” demo and then I want a single “Burger 2” page, can I do it? Thanks in advance
Hey,
you can import complete pre-built layouts only but can not import single pages from specific demos as each pre-built website have own settings/options.
Best regards,
Muffin Group team
Hi, is it possible to do title area thinner on the blog page (mobile version)? http://prntscr.com/l1uvfx
Hi,
please send us an example link to page where you would like do above modification so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
it’s on your demo too.
you use .minimalist-header-no #Subheader{padding:80px 0!important} on mobile, 80 is to big.How to add code with 20 px for mov=bile, I tryed to set .minimalist-header-no #Subheader{padding:20px 0!important} in custom css, but it don’t work.
Yes, we understand but still need the link to your own site where you would like do this so we can provide proper css.
Hello. Is it possible to import the revolution slider demos on their own instead of having to import the entire demo theme?
Hi,
yes, it is possible. Since version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.
Best regards,
Muffin Group team
Hello, in the menu of the mobile version to display the submenu you have to click on the + icon while it is more engaging, which is also open when you click on the menu text or on the line, and can edit it?
Hi,
clicking directly on menu item action is reserved to open link for that page and it can not be connected to same action as ”+” icon, sorry.
Best regards,
Muffin Group team
Hello. I recently purchased your theme and i installed the pre-builded theme, “meat”. But the slider/background image is not there or is messed up. Any thoughts?
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look on this background. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello,
The site is not live at the moment. So if i send login , you must change the “hosts” file in order to see the site.
That’s not a problem.
Ok . I send it you the message. Also i sended you an alternate email. Please respond to this email .
Thank you
Thanks. We will reply as soon as possible.
Hello again . I did not get any reply yet and also now when i press “Saves changes” in Muffin options the image on the subheader for example dose not change at all.
We have replied on your message on 4th of October at 4:18PM on the e-mail address you have registered for Themeforest’s account. The e-mail address is muffingroupcom@gmail.com
Please check your inbox/spam box more carefully and reply on that message.
If you could send the respond in this mail as i said : sefstathiadis@digitalpeak.gr. As the one that is here is not active anymore
Done. However, if you don’t use that address anymore, you should change it under Themeforest’s profile.
