1798 comments found.
Hello good morning, I bought Pinpoint Booking System PRO – Book everything with WordPress a few weeks ago and my downloads is no longer available, why?
Oh, interesting. We are not the authors of that plugin so we don’t know anything about that. Did you try try to reach out to them directly?
they told me to talk to you so they can return the money
Pinpoint Booking System PRO ? We have nothing to do with that, but please send us an email directly using our profile page, and we will do our best to assist. https://themeforest.net/user/themovation
Hi!
I am adding another booking system. Can I insert iframe code into the theme? If it is possible can you tell me how pls.
Regards.
Hello! Thank you. If you are using a different booking system, you can use the Shortcode Widget to add it anywhere on the page.
If you aren’t using the WP Booking System, you can deactivate it and delete it.
Hi
I’ve recently bought this theme and first things first, I love it, probably the best theme I’ve ever worked on.
I do have one small issue, and looking at your demo pages, it appears it may be something I’ve inadvertently done. I’m using the country cottage style and started with your demo content, I’ve changed logos but for some reason the alternative logo is only being used on the Home and Blog pages.
All pages have Transparent Header turned on. I’ve also tried deleting and reloading the logos but still no joy.
Please could you point me in the right direction for this.
Many thanks
Conrad
Hello! Thanks for letting us know
Happy to help.
Have you tried going into the logo settings and switching the option for alt logo off (then save) and then turning it back on (saving / publishing each time)?
Sometimes the customizer options get stuck between default settings and what shows in the customer.
https://themovation.helpscoutdocs.com/article/134-theme-options-logoIf you still have issues, please let us know. We can help.
Hi! I wonder about how it’s built in Elementor. Is it built up with all the details and elements available in Elementor, or do you have text widgets in Elementor where all content is in and styled a bit? So I want to know when you say it’s built in Elementor, if it’s using the full potential of Elementor, and all its elements and widgets with separate title/text/button widgets etc, or if you mostly use a single text widget for all content. Thanks!
Hi and thanks for your interest. Great question!
It’s using the full potential of Elemenotr. We have about 20 of our custom Elementor widget + all all the ones that come with Elementor, so 40+ in total and you can also upgrade to pro if you need to.
So you get all that amazing stuff with Elementor and on top of that, about 20 custom widgets 
It’s awesome.
More info here:
https://demo.themovation.com/bellevue/live-page-builder/Scroll down to the bottom and see a list of our custom widgets.
- After a customer booked a room, can the customer be directed to the checkout page? I didn’t see this happening in the demo.
- If the hotel has two types of room, e.g., Standard and Superior, then we have to create two calendars, each for the room type?
Hello! Thanks for your interest.
1 – Yes, you can checkout via WooCommerce.
When you request your booking you will see an add to cart button, that directs the customer to the checkout.
2 – Yes, this is correct. Each calendar represents 1 room or a whole house.
You can also use any booking system you wish. The WP Booking System that we bundle can be swapped out if you need to use your own booking system.
Happy to help.
Hello, I understand that my support has expired but with this new, LARGE upgrade from V1, I think it would be fair to extend support to V1 users… I am in need of help with Google Maps API. Do I need to upgrade to V2 in order to enter my new API key? I tried upgrading to V2 but it appears I will have to spend some time replacing shortcodes that do not work anymore….
Hello! Thank you. Happy to help. V1 has a place to add in your Google Map API. Did you check under Theme Options / General / Google Map API key ?
It appears there is no Google Map API Key option in this version of the theme. Can you please confirm?
Disregard, I just added a plugin to use my API key
Thanks for the follow up.
Let me know if you need anything else.
Hi! Really excited about this
Does it have one click import of demo content? Where you immediately get the whole look from one of your demos? Thanks!
Hello! Thank you. Yes, the one click import contains all of the pages on our demos, we have some placeholders for images and we provide a zip containing all of the photos we use on our demo of they are licensed as creative commons. 
Hi! I thought about one more thing. All the blocks that you have in the theme, do you have them ready for import separately? To make it easy to use your different designs in the pages, no matter which page they come from in the theme. Thanks!
We provide templates for all the page, you can easily export any of the blocks and use them on other pages.
That’s part of the library features.
So all demos are available all at once? I don’t have to import them or so, so I can pick one block from one demo and another block from another demo, quite easily? Thanks!
The installer lets’ you choose one demo at a time. Each demo contains the same blocks, so when you install one demo, you should have all the block from all demos, perhaps slightly different, but very, very close. You can save any block and use it on any page you wish. It’s very flexible. 
Hi! Are all the pages in your theme built with Elementor? Do you add any theme specific widgets to Elementor? I would like to know more about the booking features. Do you have a more detailed information about that? Thanks!
Hello! Yes, all the pages are created with Elementor. You can also create pages with the WordPress editor but it’s much more flexible when using Elementor. We have bundled 18 custom widgets for Elementor + the many that already come with Elementor.
We also bundle a premium booking system called WP Booking System, we offer it for free, you do not pay extra for this. We have made it so that the booking system can pass off the total to WooCommerce and the customer can pay online through checkout.
If you need any more information, please let us know. We have awesome support.
Hi! That sounds really interesting! I know Elementor handle forms and such, is this booking system of yours also integrated in Elementor? Can it handle tax also? Can it hundle multiple booking days/times at once? Can you have multiple tabs with links from them? Does it have all the fields that one is used to, from example Gravity Forms? Lastly, can it show booking summary at the end (or on each tab), if you have several steps/tabs? Great, I love when there is great support
Thanks!
The booking system is bundled, you can add it using the Elementor shortcocde widget.
Yes, we handle texes via the WooCommerce checkout.
Sorry, one booking (checkin / checkout at a time. The WP Booking System that we bundle can be replaced easily if you want to use your own. We use WP Booking as a bonus, and we’ve worked out away to pass the booking total off to WooCommerce so customers can pay online.
The booking system includes text, email, textarea, checkboxes, radio buttons, dropdown and HTML.
Booking summary is emailed to the customer and saved in the wp dashboard. You can get an idea of how it works by testing our our demo. https://demo.themovation.com/bellevue/
Happy to help.
So all demos are available all at once? I don’t have to import them or so, so I can pick one block from one demo and another block from another demo, quite easily? Thanks!
You choose which demo you want to install at the start. You can go back and rerun the installer but all the demos are virtually the same, so same blocks if you choose Chalet or Yale town.
So you are good to go. So in other words, all the block in the chalet demo are available on each of the other demos. They are the same structurally. Cheers!
Hello, can I use this theme for reservations only, without checkout. User Case: I choose the period from the calendar, fill in my contact details and can send a request.
This is shown as reserved to other users on the page
Hello and thanks for your interest. Yes, you can. This is very easy to do and it works very well in this way. Let us know if you have any questions. Happy to help.
Hi – I upgraded to Version 2 but WP booking system not working. That is version 4.1.6 but won’t upgrade itself. How do I get the most recent version?
Happy to help. Can you pleas send us your purchase code and request via our profile page? https://themeforest.net/user/themovation – We’ll send you the latest. Thanks!
Hi. I need to know it is possible to edit wp booking system calendar with Elementor. It seems that it is impossible
Yes, you can edit the calendar using the shortcode and Elementor provides a shortcode widget. I believe WP Booking System also comes with its own widget that should work inside Elementor as well.
happy to help.
I just recently purchased the theme and installed it. The meta box editor isn’t loading on any of the pages. I can get into elementor and work from there, but there is no meta box whatsoever. Can you help me out here, please?
Hello! Thank you. We don’t use the meta box system any longer, we use the Elementor visual editor which is much more flexible and easy to use. If you have any questions, please let me know. We are happy to help. 
I have just purchased the theme but having problem displaying in opera browser. Any solution?
Hello! Thanks. Anything specific? Can you send me a link to the site? Please test with only our recommend plugins installed to start.
https://themovation.helpscoutdocs.com/article/220-required-plugin-list-for-bellevueI have managed to resolve it. I cleaned the browser cache and worked fine. Thanks!
Awesome to see! Thank you. 
Good morning, I would like to know how to hide the shopping cart in the upper right part of the website. Tkns.
Happy to assist, there is a theme option for that. Please see: https://themovation.helpscoutdocs.com/article/159-hide-shopping-bag-cart-icon
Hi there, the theme looks awesome and has great ratings. The guesthouse that I’m working with charges per adult / child per night and not per room / guesthouse. Is that possible?
Thank you for your interest. We bundle with the WP Booking System plugin, they currently do not have support for price per child or adult but you can set a price for the room. You can also use WooCommerce to add fees to the overall order / invoice. I hope that helps.
Also, the theme works great with most WordPress hotel plugins so if you find something that suites your needs, chances are it works well with our theme
It’s very easy to swap out plugins if you need to , we make it flexible like that.
Thank you! I’ll have a look
Happy to assist. We have the best support around. Cheers!
Bellevue-demo-content.xml file is missing from my download, any help? Thanks!
Hi there, sorry for any confusion. We don’t use the XML any longer. We use our automated installer. I should look just like this: https://demo.themovation.com/bellevue/automated-installer/
Let us know if you run into any issues. Happy to assist.
Good morning, I would like to know why when you show google map on the web page the following message appears “for development purposes”
Hello! Is this on your website? If so, please see: https://themovation.helpscoutdocs.com/article/215-how-to-setup-a-google-api-key
if you see this on our demo, please let us know.
When u click “Home” in first-level, which has a url and not a ”#” in the “href” .. u cant reach the site ..
Thats not good .. content is not reachable in various cases .. got a fix for that?
Thanks
Thanks for contacting us. Can you please create a ticket for us here:
https://themovation.ticksy.com/In the meantime, please see our workaround here: https://themovation.helpscoutdocs.com/article/162-mobile-menu-dropdown-parent-link-not-clickable
Happy to assist.
Hey, I bought and installed your theme and I’m almost done and all went well. But now I encountered a minor problem. I can’t change the “custom fields” or delete them. If I do (and refresh the costum field) and save the room-site. I does not take the changes.
Hello! Thanks for letting us know. When you say Custom Fields, what do you mean by that? Are you referring to the Dashboard / Rooms / All Rooms / Edit ? There should be a metabox containing all the the room info. Just like in this screenshot: https://cl.ly/41f9f115a2a5
Thx for your fast response… I refers do Dashboard / Rooms / All Rooms and to a spezifik room to edit… I know the metabox there with the infos. Thats the point, they don’t take the changes nor could I delete them. Can I sent you the screenshot somewhere???
Interesting. Can you confirm the plugins that you have active? There might be a conflict. Please reference : https://themovation.helpscoutdocs.com/article/220-required-plugin-list-for-bellevue
I have set up your template just like in your descitption including all your testcontent. That mean all plugins as well and activated. I deactivated for as a test all plugins that r not required. No difference. JUST DOES NOT WORK
Hi, thanks for the follow up. This is unusual, so something else is at play here. We’ve never had anyone report this specific behaviour before but we are happy to help. Can you please create a ticket here: https://themovation.ticksy.com/ – I’ll watch for your ticket. Thanks.