Hello there,

Thank you for purchasing our theme and for reaching us. I am not quite aware about fonts available in Arabic. However I found this plugin quite widely used among our Arabic speaking customers. Ref : https://wordpress.org/plugins/arabic-webfonts/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

It works but the only problem that it overrides that English text and it looks ugly

Hello again,

You can add .rtl to the body font family to restrict the font family only to Arabic.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Yes, it is possible to localize the numbers according to your requirement.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. We are happy to answer your questions :

1. You only need a regular license and not extended license.

2. Theme installation is a simple process. However importing demo content might take upto 20 mins depending on your internet speed and website configuration.

3. Yes, once you install and setup demo content, it will look like our demo.

4. Its a decision that we cannot make. It is completely upto you.

5. Please read this FAQ regarding scaling issues : https://docs.woocommerce.com/document/woocommerce-scaling-faqs/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thank you for your answer. Is there a plugin that can enable the site to be under construction? because i want to work directly online, and in the background I have the woocomerce shop.

Hello again,

There are many plugins that allow you to have a landing page while you build your website. For example : https://wordpress.org/plugins/wp-maintenance-mode/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. You can disable the blocks you do not wish to have from “General” tab in the home page options. Ref : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1/home-v1-via-page-template/#general

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. We are happy to answer your questions :

1. You only need a regular license and not extended license.

2. Theme installation is a simple process. However importing demo content might take upto 20 mins depending on your internet speed and website configuration.

3. Yes, once you install and setup demo content, it will look like our demo.

4. Its a decision that we cannot make. It is completely upto you.

5. Please read this FAQ regarding scaling issues : https://docs.woocommerce.com/document/woocommerce-scaling-faqs/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello, Thank you for the answer. It’s so hard to choose between Techmarket and Electro Electronics and MediaCenter.

From what I read the themes do not have slider revolution and visual composer plugins, I have to buy them extra, right?

without these two plugins will not work, right?

Hello there,

Thank you for getting back. All the three themes you’ve listed have included Slider Revolution and Visual Composer. Techmarket does not have Visual Composer but King Composer.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello again,

Thank you for getting back. Are you using a touch enabled desktop ? Please clarify.

Thanks, Ibrahim

Hello again,

Good morning. I could not find any tickets under your username. When you raise a request through the support, it creates a ticket and sends you an acknowledgement email. Did you receive any acknowledgement email ? Please confirm.

Thanks, Ibrahim

Good morning,

My ticket number is 31812.

Hello there,

Thank you for the details. I’ve responded to your ticket.

Regards, Ibrahim

Hello there,

Please add this custom PHP code to your child theme’s functions.php to make the mobile header sticky : https://gist.github.com/farookibrahim/2b1becc2e3c8df59246d6f74d8e73c4c

We’ll include this option in our next release.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. I am not sure if the theme is compatible with this plugin or not. However if you need help with compatibility, we’ll do our best to help.

Thanks, Ibrahim

Hello again,

We love you too. We only request your patience so that we can respond to you questions. Please do buy our theme and please do not hesitate to reach us if you have any questions related to our theme.

Thanks, Ibrahim

Can products be sold with meters? https://www.dekoros.com/Lake-Supurgelik-Luks-01,PR-18128.html

Are there samples sold with the meter?

Hello there,

Thank you for your clarification. Such a feature is not available with the theme. You’ll have to rely on third-party plugins or custom code it.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. That is the default behaviour. You can find it in here as well : https://uae.souq.com/ae-en/ – this is a subsidy of Amazon.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. I am not sure if I understand your question correctly. Can you please help me understand your question with a screenshot ?

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The width of the mega menu is set by adding a special class to the parent menu item of the mega menu item. We have documented the special classes here : https://docs.madrasthemes.com/electro/topics/navigation/general-guidelines/#making-the-megamenu-dropdown-as-full-width

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thanks for your swift response, what of how can i reduce the font size and padding of the contents (li, a and ul tabs) in the “Static Content Block”

Hello there,

You’ll have to write custom code for that.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Product sharing is best provided by third-party plugins as they provide a very complex set of options. We recommend JetPack for this.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

why u are not integrate in your won theme?

Hello again,

This feature is best provided by plugins instead of theme. A theme’s scope is only to style the output and not include features that may fall in plugin territory. This makes it easier for you to switch themes as well as try different plugins that best suits your interest.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. A child theme can be any arbitrary version. You should not update a child theme because it contains all your customisation.

You should update only the parent theme. If your website is slower because of using child theme, please check your custom code added to your child theme’s functions.php

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

No, Im not using any other plugin apart from the ones that came with the theme, also I only see the problem when a product does not have an image.

And, with my images the zoom on hover is not working, is this because of the image quality?

Hello there,

Thank you for your clarification. You need to set a product featured image before uploading the gallery. Without that most of the features like zoom will not work.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. The theme is not compatible with IE.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Shop page is not a real page but a placeholder for products. Can you please clarify what you are trying to edit in shop page ?

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. You can choose what to display in shop and category page from Appearance > Customize > WooCommerce > Product Catalog and choose “Show Products” for Shop Page and Category Page. Ref : https://docs.woocommerce.com/wp-content/uploads/2018/02/customizer-productcatalog-option.png?w=421

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hi,

Thank you for the answer. I was refering to categories that are showed above product picture as in attached image in red squares.

Hello again,

It displays all the categories assigned to a product. There is no way to assign a main category. This is the function that pulls the categories list : https://docs.woocommerce.com/wc-apidocs/source-function-wc_get_product_category_list.html#1009-1020 It’s a WooCommerce default function.

If you want to override this, you can create a new function called ‘electro_template_loop_categories’ and override it.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim