2364 comments found.
Hello.
I want to customize the title of the posts from Blog Masonry 1 panel. From where, exactly can I do it?
https://prnt.sc/l4ay2a https://prnt.sc/l4ayewThanks!
Hi cursuriccse!
What kind of customisation do you have on your mind?
For more info about upcoming updates and insider info, follow our Ark Theme Facebook page (updated daily) or visit our Ark Theme Blog
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
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for example i want to make font dimension smaller, or type of font.. “arial narrow”.. things like this.
thank you
Hi cursuriccse!
Click on the small “pencil” in the Post Title element and you should be allright 
For more info about upcoming updates and insider info, follow our Ark Theme Facebook page (updated daily) or visit our Ark Theme Blog
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
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Hi cursuriccse!
Then I would recommend you to write a custom CSS
For more info about upcoming updates and insider info, follow our Ark Theme Facebook page (updated daily) or visit our Ark Theme Blog
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
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Then, what’s wrong in this sintax?
.blog-grid .blog-grid-title-md>a {
font-size: 24px;
}
Hi cursuriccse!
Most probably your “CSS selector” part of that code snippet is not specific enough (https://css-tricks.com/specifics-on-css-specificity/)
If you could open a ticket with your wp-login I would be happy to look into it more closely for you but right now I am unable to offer any tips without seeing it directly.
Thanks and cheers! 
i’ve open a ticket. thanks..
Solved.
Hey Fresh Team, I have purchased yet another license from you. I have uploaded the template and done everything needed for the system requirements. The page is not loading. It has happened to me in the past but I forget how I have fixed it. Please let me know how I need to fix? Everything in system status says ok.
1 -> ark_version -> ||1.0.0|| 1 -> php_version -> ||7.2.6|| 1 -> max_execution_time -> ||90|| 1 -> memory_limit -> ||512M|| 1 -> port -> ||80|| 1 -> post_max_size -> ||128M|| 1 -> max_input_vars -> ||1000|| 1 -> max_upload_size -> ||1000||
Hi Smoothness0007!
Please open a ticket and send us your WP and FTP logins, we will check it out.
For more info about upcoming updates and insider info, follow our Ark Theme Facebook page (updated daily) or visit our Ark Theme Blog
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
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I JUST received an email from envato to renew support at a discount “before it expires” – but when I came here to “extend support” for $10.63, it says that support has already expired and I can renew at $14.88. Whyyyyyyy?
Hi marcee!
I’m not sure, as those emails are not generated by us. We run a sale recently, so it might be connected. However, $10 or $14 is not a noticeable difference IMO. Be faster next time 
For more info about upcoming updates and insider info, follow our Ark Theme Facebook page (updated daily) or visit our Ark Theme Blog
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
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Hello, I just bought the ark theme and followed the guideline. Everything worked perfectly. My question is, if I can change the theme after installing the one. I would like to check more themes and try which one is more suitable for my bussiness. And also in which theme is possible to create regular events. Thank you very much. Regards Martina
Hi MartinkaBA!
Yes, of course this is possible. But every theme uses their own pagebuilder and their own way, how to save the data. So you will, most probably, loose the design you made and you will need to start from scratch.
Basically once you use any theme (not only Ark), you are locked with it and if you want to switch the theme, you need to re-build the site from scratch
For more info about upcoming updates and insider info, follow our Ark Theme Facebook page (updated daily) or visit our Ark Theme Blog
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
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Hello, thank you. I understand, that I need to start from scratch. I installed the first demo, just to see how it looks like. I am trying to find the best theme for me. I already install the next demo – the main, but I can’ t see anything. How do I change the demo? Just installing the new one? Thank you very much
Regards Martina
Hi MartinkaBA!
I would recommend you to reset the content of the WP install. There are many “Reset wordpress plugins”, which allows you to clean your database and start again with a clean install
For more info about upcoming updates and insider info, follow our Ark Theme Facebook page (updated daily) or visit our Ark Theme Blog
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
Hello, When you’re in the plane release header builder?
Hi k0c1!
Currently, we do not have any exact deadline about this feature.
For more info about upcoming updates and insider info, follow our Ark Theme Facebook page (updated daily) or visit our Ark Theme Blog
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
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Hi there. Can you please tell me how to keep JS responsive using ARK? I have embedded a widget on https://panhandleproductions.net/proofs/ but cannot figure out how to make the width 100% using the limited documentation. Thanks in advance.
Hi travisrevell!
I believe that I answered you with the support request – this is not trivial to achieve and rather than support, this is a custom work. But you can still go to the Codeable for assistance.
For more info about upcoming updates and insider info, follow our Ark Theme Facebook page (updated daily) or visit our Ark Theme Blog
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
is there any way of getting data from form fields into the IF statement to use within a loop? I want to show a different message based on the selected subject, I’ve tried using standard $POST_ to collect the data but I get nothing
Hi yourdigitalclub!
1.) Are you submitting the form as a post?
2.) If so, could you please open a ticket and send us your WP logins and the exact page where you want to achieve this?
For more info about upcoming updates and insider info, follow our Ark Theme Facebook page (updated daily) or visit our Ark Theme Blog
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
Hello, Sorry if this is duplicate question but with a quick search didn’t find something specific in comments. Is Ark right now compatible with toolset types and views? I notice that you have include acf pro, but really i would like to stick with the toolset plugin. Or maybe do you have a built-in feature to create custom post types?
Hi Nick_Si!
I suppose it should run without any issues. We did not tested it (as there are more than 50k plugins and it’s not in our power to test it with every single one), but I know toolset and it’s coded according to WP Standards. Ark is also coded according to WP standards and if anything goes wrong, we can give you your money back 
For more info about upcoming updates and insider info, follow our Ark Theme Facebook page (updated daily) or visit our Ark Theme Blog
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
I have seen this advertised at $19 on the London Creative theme page but when I click through it says that it’s $29, how do I get it at $19 please?
Hi urbancreative!
The sale has ended, sorry for confusion. But you still have the chance to purchase the Ark for amazing price of $29. If you consider, that we put more than 10 000 hours into the development, then it’s a bargain 
For more info about upcoming updates and insider info, follow our Ark Theme Facebook page (updated daily) or visit our Ark Theme Blog
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
how I install present themes in wordpress
Hi foysol2211!
I wasn’t able to 100% understand you. What do you mean by “Present Themes”?
A.) It is an install of one of the Demo Contents?
B.) Do you need to know, how to install the theme itself?
For more info about upcoming updates and insider info, follow our Ark Theme Facebook page (updated daily) or visit our Ark Theme Blog
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
Does this theme support buddypress and learn press? I want to use it on a site that will contain these.
Hi nomadone!
BuddyPress introduced really hard-to-integrate hooks, so in current situation, it is not 100% supported.
For more info about upcoming updates and insider info, follow our Ark Theme Facebook page (updated daily) or visit our Ark Theme Blog
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
Hi. We are using the ARK theme and are very happy. However, we’ve having a problem. On our blog, where the preview of the articles are being displayed, the images do not show any caption below it. However, that’s necessary due to credit license. So we need to show the caption under each image, also on the blog (Blog Classic 1 style) and sliders. Is there a way to do so? Thanks
Hi dcarrilho!
I’m glad, that you like the Ark theme. Please open a ticket and include your WP login and exact URL of this behaviour. We will check it out 
For more info about upcoming updates and insider info, follow our Ark Theme Facebook page (updated daily) or visit our Ark Theme Blog
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
hi, i have added contact form as an subscription opt in in my footer. but submit is showing message something went wrong. cant see how to resolve this. Kindly assist.
Hi poolvillaresorts!
Please install SMTP plugin, as instructed in the Form Wrapper element 
For more info about upcoming updates and insider info, follow our Ark Theme Facebook page (updated daily) or visit our Ark Theme Blog
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
Hello,
I’ve twice contacted the developer of the theme to see if he solves the problem but his answers have not solved the problem.
This is a serious and urgent problem and is as follows: I can not save any changes I make to any page because I get the following error:
“Uncaught RangeError: Maximum call stack size exceeded at Object.a.event.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-position,jquery-ui-menu,wp&load[]=-a11y,jquery-ui-autocomplete,wp-util,moxiejs,plupload&ver=4.9.8:9) at HTMLSelectElement.<anonymous> (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-position,jquery-ui-menu,wp&load[]=-a11y,jquery-ui-autocomplete,wp-util,moxiejs,plupload&ver=4.9.8:3) at Function.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-position,jquery-ui-menu,wp&load[]=-a11y,jquery-ui-autocomplete,wp-util,moxiejs,plupload&ver=4.9.8:2) at a.fn.init.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-position,jquery-ui-menu,wp&load[]=-a11y,jquery-ui-autocomplete,wp-util,moxiejs,plupload&ver=4.9.8:2) at a.fn.init.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-position,jquery-ui-menu,wp&load[]=-a11y,jquery-ui-autocomplete,wp-util,moxiejs,plupload&ver=4.9.8:3) at Select2.val (select2.min.js?ver=4.0.1:5426) at HTMLSelectElement.<anonymous> (select2.min.js?ver=4.0.1:5530) at Function.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-position,jquery-ui-menu,wp&load[]=-a11y,jquery-ui-autocomplete,wp-util,moxiejs,plupload&ver=4.9.8:2) at a.fn.init.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-position,jquery-ui-menu,wp&load[]=-a11y,jquery-ui-autocomplete,wp-util,moxiejs,plupload&ver=4.9.8:2) at a.fn.init.$.fn.select2 (select2.min.js?ver=4.0.1:5518)”
I have detected that it is a conflict with the YOAST SEO plugin because when I deactivate the YOAST plugin it allows me to save without any kind of problem. What happens is that it is YOAST I need to work on SEO on my client’s website.
Please, please give me a solution to this problem as soon as possible.
Thank you very much
Hi inakimarques!
As you said, this is a conflict with a 3rd party plugin, most probably because YOAST is not using a standardised WP way how to invoke Select2. We will check it out on the next update and do our best to make it work for you.
For more info about upcoming updates and insider info, follow our Ark Theme Facebook page (updated daily) or visit our Ark Theme Blog
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
Yes, I know it is a conflict in the theme that does not support third-party plugins such as YOAST SEO. But it is a very necessary plugin to work the SEO so I urge a quick solution to this conflict.
When do you think that a new update of the topic in which this conflict is solved will be available?
Thank you very much
Hi inakimarques!
ETA would be approx 14 days.
For more info about upcoming updates and insider info, follow our Ark Theme Facebook page (updated daily) or visit our Ark Theme Blog
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
Hello there, is there a way i can design the email sent via contact form? right now it’s all text like Name : username | Email : user@mail. Can i do something to make it look like the WPForms layout where i can put an image header and the fields are put nicely in a boxed format?
Hi laidbacka!
Yes, of course, you can precisely control the output of the email. Check the “Auto responder” functionality in the Form Wrapper element. There is also a video lesson about this in our Ark Academy.
But you can insert HTML, PHP and CSS codes. There is not a front-end email builder there.
For more info about upcoming updates and insider info, follow our Ark Theme Facebook page (updated daily) or visit our Ark Theme Blog
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
Hello, we have deleted many of our images as we dont want them to be on our server anymore. However, we’ve realized they are still being saved within the “freshizer” folder. How can we clear this cache or can we delete all images of that folder manually? Thanks
Hi dcarrilho!
You can actually delete the whole “freshizer” folder, including the folder itself. Next time someone visits the website, it will automatically re-generate the images that can be seen on the page that is being visited.
Thanks and cheers! 
hi there, is it possible to set a data-target for a link-wrapper?
Hi Aru68!
Yes, via “element.style” tab, near the bottom.
Thanks and cheers! 
Hello, I want install Meeting demo , but I can see this at demo install ? how you can help me ?
Hi martinmarin!
Could you please post here a link to the demo page in question? Please make sure the link works after posting it (sometimes it does not because of Envato cookies from the top Live Preview bar which needs to be closed first). I will then be able to tell you where to find it.
Thanks and cheers! 
Hi, Could you tell me the encoding do you use from the VisualEditor to Plain Text…
I would like to parse a template and create new pages with the WP API.
But the urlencode/urldecode doesn’t work… Example : you have replaced the + by a space, escaped only ”, etc.
If you could give me maybe the regex or the function you use for encoding the text, is would be amazing.
Thanks for your awesome work (best wp theme ever of course)
precison : I would like to encode text for the “HTML&PHP Code” Element
1. I create html (in a local editor) 2. I encode it in plain text (for ark HTML&PHP Code”) 3. I parse the complete Ark page for adding the new text 4. I launch a cUrl API WP to update the page
Hi damianrocksdj!
This is the way, how we encode/escape the shortcode attributes:
attribute = encodeURIComponent( attribute );
attribute = attribute.split('%20').join(' ');
If you need more info, please open a ticket and we will do our best to assist you with this.
For more info about upcoming updates and insider info, follow our Ark Theme Facebook page (updated daily) or visit our Ark Theme Blog
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
hello
Hey man!
Thanks for being our awesome Ark client!
For more info about upcoming updates and insider info, follow our Ark Theme Facebook page (updated daily) or visit our Ark Theme Blog
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS