289 comments found.
how can i import data to have the website look exactly like demo http://sahel.elated-themes.com/tiniri/
Hello,
Thank you for your purchase!
You can find minimum server requirements for demo import here.
And here’s the helpful step-by-step guide on how to import demo content successfully.
If you still can’t handle this yourself, you could always submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Elated
got it to work. thanks
You’re welcome, all the best.
Elated
Hi there, where did you get these images from? I would like to have the original files please. Thank you.
http://sahel.elated-themes.com/wp-content/uploads/2018/07/home9-img-4.jpg http://sahel.elated-themes.com/wp-content/uploads/2018/07/full-width-img-1.jpgHello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Elated
Hi, no I meant who was the photographer/designer did these photographs? I would love to have a look more of photos like this as an inspiration, I love their style 
Hi again,
Yes, we read the question and forwarded you to submit a ticket, where our agents will point you to the right direction.
Elated
Just have one question. How do I edit the full screen menu widgets?
Thx!
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
In the meantime, perhaps you can find the answer in our official manual.
Best,
Elated
Hi there. Where can I find the setting for this button http://prntscr.com/l7kwhg to show “Slide from right to the left” bar on all pages. Not only on the Blog page. Thank you.
Hello,
This can be changed from Elated Options > Side Area https://www.screencast.com/t/U6CknPAa
Hope this was helpful, let us know!
Elated
Have it like that but it still show full screen instead of slide. http://vs.kurzik.com/collections/ Can you advice?
see settings screenshot – http://prntscr.com/l7l7qg
Hi,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Elated
I made a request in your Forum. And no reply for 3 days already. Pls review and fix my issue with your theme – https://elated.ticksy.com/ticket/1752746/
Hi again,
Sorry to keep you waiting, we’re working with a very limited resources during the weekend, so we’re back now. Support agent has been informed, your ticket will be answered as soon as possible.
Elated
Hi Please help.. I absolutely love your theme.. I’m working on the site and the 1. related products are fuzzy.. how to I make them crisp and change the change? 2. Also the thumbnails next to to some of the images are stretched..why is that? 3. The instagram images are showing up blurry and weird. https://mindylamcouture.com/ferlo/ 4. why is the logo so mall but the sticky logo is ok? PLEASE HELP. Its for a client www.mindylam.com
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Elated
Hi! Beautiful theme!
Quick pre-purchase question: Do all of the different formats come with the purchase? And if so, can you mix and match elements from each layout during customization?
Hello,
Thank you for taking interest in our theme.
Yes, once you import our demo content, you will get everything you see in live preview. There’re different ways to combine pages and their layouts. You can either save page layout and paste it to some other page, then remove the things you don’t need, or you can simply copy-paste shortcode text throughout different pages. If you’ve ever worked with Visual Composer, you won’t be having any problems.
Elated
Hi, I’m looking foward to purchase this theme and I was wondering if the moving elements on Sahel homepage are editable, could i put my own graphic elements to fit with my pictures ?
Thank you !
Hello,
Thanks for reaching us.
Sure, you just have to replace those .png images with your own ones.
Elated
Hi there and well done for the fantastic work. I have purchased Sahel but I got some questions regarding its customization. I do not understand how do the provided templates of the pages work. Because when I choose one and try to preview it to see how it looks, I get nothing as a response, just a blank page. I was wondering if I am doing something wrong or if there is another way of customizing your marvellous template. I thought that I can get the structure of the page that I like and then customize it with my stuff. Isn’t it so??
Thank you in advance and keep up with the nice work.
Fani
Hello Fani,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Elated
Hi – is the Sahel theme SEO friendly and does it have fast page loading times?
Hello,
Thank you for taking interest in Sahel.
Yes, this theme is SEO friendly, in terms of tags positioning and reading of content.
For full search engine optimization, you should install some 3rd party asset, like Yoast SEO and adjust your pages further.
Elated
Hi! Before I buy the theme I wanted to know if it will be possible to have my own elements moving on the page, and if there are instructions how to do this. Thanks!
BTW loving your entire portfolio!!
Hello,
Thank you for reaching us.
Yes, you should just replace overlays with your own images, if you’ve ever worked with Revolution Slider, you shouldn’t have any problems.
Let us know if there’s anything else.
Hi,
i’m struggling on achieving the homepage look of Chalbi. Please help! The settings are so confusing.
Hello,
We located your request #1715899 and forwarded to our support team for faster response. Please check ticket status in a couple of minutes. Thanks!
Elated
Is possible to insert a video in the slide?
Hello,
Thank you for taking interest in Sahel.
Yes, this is default functionality for Revolution Slider, which comes bundled with all our themes.
Let us know if there’s anything else.
Elated
Hello, I really like your theme, I’m going to use it as an ecommerce and I saw that two of the examples have the characteristics for that, but I wanted to know if you can put the categories in the menu bar and in the side bar. Thanks!!
Hello,
Thank you for taking interest in our theme.
Of course, this is a default WordPress functionality.
Elated
Hi guys,
I’ve uploaded the theme and installed and activated all plugins but can’t seem to get imported demo to work. Every time I try it stalls at 70, 80 or 90%.
When I go to edit pages, they are there but only fractions of the demo content is there. Please help, really want to get started designing.
Thank you.
Hello,
Thank you for reaching us!
You can find minimum server requirements for demo import here.
https://elated.ticksy.com/article/10845/
And here’s the helpful step-by-step guide on how to import demo content successfully.
https://elated.ticksy.com/article/12621/
If you still can’t handle this yourself, you could always submit a ticket to our support forum https://elated.ticksy.com and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Elated
Hi. Pre-sale question: Is there any chance (via backend or css) to edit or remove the framing lines in the main slider (where the logo is)? Is it possible to insert a logo that’s wider than the sampled one?
Hello,
Thank you for taking interest in our theme.
These are just borders for specific rows https://www.screencast.com/t/T5uXz2UfCT You can change their color, offset, or remove them completely. Yes, of course it’s possible to insert as wide logo as you like.
Elated
Hi! Pre-sale question from a non-expert:
In Sahel’s home, there is an interactive slider at the top. How much editable is it? E.g. Can I change the objects and the image keeping that floating effect?
Hello,
We used Revolution Slider for this and basically for all our themes. As you can see from the screenshot, it’s consisted of layers, which are all editable and all you have to do is to replace these images with your own ones https://www.screencast.com/t/BOqEkVwz11
Best,
Elated
Great! Thank you
You’re welcome, wish you a happy purchase.
Elated
Hi! I cross your theme and i love it but there are some questions that, before buying, i would like to know if is possible to change: 1. on the menu is it possible that the hover effect dont cross the words? And dont like to see the words been cross, is it possible to stop that effect? The same for others hover effects along the website. 2. Blog, are you thinking on developing an masonory blog template? 3. On the about me page the phot/image is not fixed, is it possible to make it fixed? Thanks a lot, Susana Cristina
Hello Susana Cristina,
Thank you for taking interest in our theme.
1. Yeah, sure, this can be easily removed. Just include the class in additional CSS snippet and all crossed words won’t be crossed anymore. Our support team can help you with this.
2. You can see masonry template on this link http://sahel.elated-themes.com/masonry/
3. From what we can see on this page http://sahel.elated-themes.com/about-me/ the photo on the right is fixed already.
Elated
Hi! Thanks a lot! only the 3 questions, the photo, i would like to understand if it is possible tha the photo dont move when i move the page down.
Hi again,
Sure, you can remove that specific attribute and set regular image positioning.
Elated
I purchased this theme with the hope that the install would be simple; it has been rough. I am running into issues with the sahel-core plugin. A key component to making the website function. Are there server requirements to install the plugin? And when I try to install the demo theme, it stalls at 90%, despite making multiple upload attempts. I think this is also causing an issue with the menus- I have quadruplets copies of each menu item ( ie.- home home home home home, etc).
Hello,
We located your request #1726545 and forwarded to our support team for faster response. Please check ticket status in a couple of minutes. Thanks!
Elated
Hi. I’m interested in the theme! I have a question before making the purchase. Can I easily use the hover effect of the portfolio item for the blog item?
I want to use the second hover effect of this link. The one that darkens the image. http://sahel.elated-themes.com/elements/portfolio-list/
Hello,
Thank you for taking interest in our theme.
Blog List and Portfolio List are different elements, coded independently. Because of that, they don’t have the same hover effects. However, since this is a simple animation, perhaps our support team can help you with some additional CSS snippets, to achieve desired appearance.
Hope this was helpful, let us know.
Elated
Hello, I have got such an error when Sahel is installed to my site which is using WPML.
We have detected a problem with some tables in the database. Please contact WPML support to get this fixed. Array ( [language] => en [context] => Widgets [gettext_context] => [domain_name_context_md5] => ca7f8ccc6fac34e059a3d17c8d98e23f [name] => widget title – 596e61ba7c0e3982be2a8764a4ac6338 [value] => Sizes [status] => 0 [translation_priority] => optional [allow_empty_value] => )
One more question, when I try to show the sidebar on the shop page, it displays on all the pages. How can I show the side bar only on the shop page ?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Elated
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