Hello! Can you provide an example, we’ll check it. Gifs can be played in the pop-up mode.

Hello! Do you see this error when you save the Theme Settings?

Download and install the last theme version from your ThemeForest account and try again.

After following your advice, the problem persists. Unable to preview and to update. The same error message appears.

Hello! You need to activate the necessary Unyson extensions , please follow our docs

which docs? please could you provide more info?

i found it and i installed the demo but now the website doesnt work anymore. i see just a white page with camera icon pic…

Please change your php version on the 7th

You need to reduce the photo numbers and use any cache plugin

as this website is for a photographer we can’t reduce the number of images. we are using cache plugin also. The gallery page is taking few minutes to load. why does your gallery section loading all the images together? lazy loading is not available for your theme?

You cna install the lazy loading plugin too. Did you optimize your photos?

i have optimized all the photos with shortpixel and smushit then installed caching plugin too.

Try to use any lazy load plugin

i have mailed you, please check it.

We’ve answered you

the theme is not capable of handling 100 images gallery, the gallery script trying to load all 100 images together, and the gallery page take few min to load.

We recommend you to optimize your photos. The site loading consists of photo loading. If the size of it will very big – it will take long time.

Google Fonts are added in the main theme! All adding to the child theme is your customization. Or theme description doesn’t consist of any information about the child theme, so please be correct.

Well, I try to be correct but in your documentation you talk about adding something in the CHILD theme (“After converting upload your new fonts file to the folder with main fonts.(in folder of Child Theme) and css files into “css” folder.

Then in file function.php (child theme) add your fonts like on the image.”) I’m totally confused. That’s the whole text:

Add custom font

To add your font you need to install a Child theme.

To convert eot / ttf fonts Webfont you can use this service “Everythingfonts”

After converting upload your new fonts file to the folder with main fonts.(in folder of Child Theme) and css files into “css” folder.

Then in file function.php (child theme) add your fonts like on the image. PHP

function cropit_child_scripts() { wp_enqueue_script( ‘cropit-child-script’, get_stylesheet_directory_uri() . ’/script.js’, array(‘jquery’), ’’, true );

wp_enqueue_style( 'cropit-style-[your font name]', get_stylesheet_directory_uri() . '/css/[your font file name].css' );
wp_enqueue_style( 'cropit-style-[your font name 2]', get_stylesheet_directory_uri() . '/css/[your font file name 2].css' );
wp_enqueue_style( 'cropit-style-[your font name 3]', get_stylesheet_directory_uri() . '/css/[your font file name 3].css' );

...

} add_action( ‘wp_enqueue_scripts’, ‘cropit_child_scripts’, 202 );

To appear the new font template settings, add the following code to function.php PHP

function cropit_child_custom_typography_v2_value($fonts) { } add_filter(‘fw_option_type_typography_v2_standard_fonts’, ‘cropit_child_custom_typography_v2_value’);

array_unshift($fonts, 'your font name', 'your font name 2', 'your font name 3' );
return $fonts;

Hello! The Google fonts are connected to the Theme and you can select it in Theme Settings Typography. Also, you can connect the icon-fonts, not font.

Hello, what does that mean? Do I have to add the google fonts in “wp-content/themes/cropit/fonts”? And do I have to add each single google font in font.css like this ................................................................. @font-face { font-family: ‘HelveticaNeueCyr’; src: url(’../fonts/HelveticaNeueCyrLight.eot’); src: url(’../fonts/HelveticaNeueCyrLight.eot’) format(‘embedded-opentype’), url(’../fonts/HelveticaNeueCyrLight.woff2’) format(‘woff2’), url(’../fonts/HelveticaNeueCyrLight.woff’) format(‘woff’), url(’../fonts/HelveticaNeueCyrLight.ttf’) format(‘truetype’), url(’../fonts/HelveticaNeueCyrLight.svg#HelveticaNeueCyrLight’) format(‘svg’); font-weight: 200; font-style: normal; } .................................................................................... Is that enough or do I have to make changes in functions.php (of the main theme) as well?

Sorry, We don’t provide information for our theme customization. It is not included in our support. Google fonts are connected in the typorgaphy and you can select the necessary. https://s.mail.ru/KTiw/DrH8AgcXb

First of all: Your theme is really good! But people who buy your theme may think that there are several fonts available. Actually there is only one single font in the theme: Helvetica. The other fonts mentioned in the list (linked above) actually can’t be used. And if users want to install the fonts by themselves it doesn’t work. That’s disapointing and in my eyes no matter of customization because YOU mention those non existing fonts in the theme setting. I have extended support for a whole year and paid for it in order to get some help.

What font do you try to change? Body or headings?

I wanna change both. The font I’d like to use has six different “styles”: ExtraLight, Light, Regular, Medium, SemiBold, Bold.

If you change it in the Theme Settings, f.e body – it changes?

No, unfortunately not because the fonts which are mentioned in the theme setting list are not installed. Could you please explain step by step what I have to do after having downloaded the google fonts?

All is working fine: https://s.mail.ru/46FH/QmgK6D4mU https://s.mail.ru/7E91/xnFGoixF3 https://s.mail.ru/6EHW/DSnK8fUFH https://s.mail.ru/E5xh/kjmZqWcLr

But that was not the question. “Verdana” and “Arial” are fonts which are pre-installed on every PC. The point is: What do users have to do when using a font which is NOT preinstalled? “Roboto” for instance.