1254 comments found.
Hi I can’t import demo,the error message”Error,could not import content please try again…”,check all the plguins install properly, all the server(memory limit,execution,etc. )is good,also try to install it by munaully, it logs show”missing style.css” the download package is installtion type,is correct,so what’s wrong with this one?also submit a ticket in your help center.
Hi there,
Please follow documentation: http://theme.support/doc/xtra
For importing demo make sure your PHP allow_url_fopen is enable. If still have problem, Please submit ticket here: https://codevz.ticksy.com/
Regards
allow_url_fopen is enabled
problem is not solved
Please check your ticket.
Hello, I saw in features that the mailchimp service was compatible, but I’m not able to do the integration. Would you help me?
Hi there,
You can use plugin for this purpose, Or if you don’t want use plugin, Subscribe element allow you to inset mailchip mailing URL, so it will works with mailchip. If you want to find plugins, please take a look here: https://wordpress.org/plugins/mailchimp-for-wp/
Regards
Hello. Theme and demos are beutiful. Some questions before buying it: Can I add a content or article including in headings and images on homepage and hide it? It is useful for seo. And also could you please tell me seo friendly features of the theme?
Hi there,
Its possible, You can add ‘hidden’ class on each element you want to hide it on home or other pages. Also you can add your own custom class and hide elements, there is no limitation.
For SEO purpose we recommend buyers to use WP SEO by Yoast plugin. Theme itself also have some SEO fields and structure.
Regards
Hi there, could you please give us a plugin recommendation for minify css an js files with best settings if available? Thanks in advance
Hi there,
Try Autoptimize https://wordpress.org/plugins/autoptimize/ this plugin will allow you to compress JS and CSS files easily. Only thing is, after each theme update you must clear autoptimize cache for generating new files.
Regards
Another similar question. I’ve imported a theme using “demo importer” but didn’t import it’s options. So when I go to pages they doesn’t appear. That’s the right behavior?
Another thing is, how can I put that pop-up at the beggining as some themes have? Like barbershop
Hi there,
I need to check your site, Please submit ticket and provide your site link. https://codevz.ticksy.com/
About popup, Do you want to show popup on all pages or only home page. If only home page, then edit you home page and add Popup element, In popup element settings you can set when you want to show popup. Inside popup you can add any elements.
Regards
Hi, is there a way to import only a single page from a theme to edit?
Hi there,
You can get shortcode of any demos and use it. If you visit demos you can see cog icon in right side of your screen, Hover over it and click on last icon which will allows you to get shortcode. Let me know if need more help.
Regards
Thank you!
Hi,how to disable theme lightbox , having problem with it, using nextgen gallery plugin and when click on image it opens 2 times.Thanks for info, Goran
Hi there,
Unfortunately we have no option for disabling lightbox, But we will add it soon, For now you can edit one file via FTP and find below code and remove it. File is located in wp-content > plugins > codevz-plus > assets > codevzplus.js
this.lightGallery();
Regards
After removing and saving file, Its important to clear your browser cache then test your site.
Yes, that solve the problem.Thanks a lot.
Hi there,
I’d like to know regarding tags and meta tags – is there an specific place where I can add these or do I have to add them directly to the source code?
https://www.dropbox.com/s/0z6ttobobwqfpfq/Tags%20and%20meta%20tags%20issue.jpg?dl=0Thanks, Adriana
Hi there,
You can add your custom meta tags from Theme Options > General > Custom Codes > Before close /head
Regards
Hi there,
Thank you for your reply.
I’ve tried to add the description and titles to my pages as you mentioned, but so far I had no success.
In that field (Theme Options > General > Custom Codes > Before close /head), can I add tags for each page or do I have to edit on each page?
Is there any plugins that you recommend or tutorial related to your theme?
Thanks & Regards, Adriana
Hi,
There is no way for adding custom code for each pages in theme settings. You can try this plugin: https://wordpress.org/plugins/per-page-add-to/
Regards
hi! Is there a way to make the featured image in articles something like 100% width and 300px height but not streaching the photo but “cuting” it? thanks
Hi there,
Everything is possible but need a little modification in files. Currently in posts archive page we have full wide type which will show posts with 1200px width and 500px height.
Regards
Hello, I would like to know why are all of my custom post type articles gone? I haven’t change anything and I just checked my website dashboard and all of my custom post type are gone.
Please, help me. Thank you
All of my pages, posts, and custom posts are disappearing. Please, help me to recover all of them.
See this image:
Hi there,
We had no any changes on post types functions and its plugin territory side. Did you checked drafts or trash? Or maybe you have plugins conflicts, Try to deactivate some other plugins then check your post types.
Regards
como puedo modificar el header del blog y de portafolio ya que no son una pagina, ???
Hi there,
We answered your tickets.
Regards
Hi, How can I make the logo shrink to smaller size while scrolling down the page? I tried to add a smaller logo as logo 2 but it did not work.
Hi there,
There is 2 way for doing this, 1. using logo 2 alternative or 2. using custom CSS
Please submit ticket here and include your site link, our support will help you. https://codevz.ticksy.com/
Regards
Hi, I have a few questions:
1. I am trying to create a grid of 4 images with the gallery function, where two of the images are animated gifs. However they do not move in gallery, how can I solve this?
2. I want to create another grid with client logos, where they are grey at first and hover/mouseover they turn to color. I cannot get this to work. I have uploaded logos with color and chosen the hover image effect “Remove Grayscale”, but it only stays gray. Also the overlay option which makes the whole surface gray, why is there no setting to remove this completely? I can only choose “Show overlay on hover”, “Hide overlay on hover” and “Always show overlay details” I dont want it to show ever.
Thanks.
Another issue I am having, is regarding “Previous/Next” styling for projects. Some of my pages are white background, some are black. I want to be able to show previous/next projects on each page, but i want the text to be white on black pages and black on white pages. I cannot get this to work, neither can I manage to fully remove the background images that are set there, for example:
.previous { background-image: url(../image/icomoon/entypo-25px-ffffff/PNG/first.png); background-image: none, url(../image/icomoon/entypo-25px-ffffff/SVG/first.svg); }
Those png and svg-files are set as the background and I cannot remove them. If i uncheck them in Chrome code inspect, that causes symbols in a music player to disappear. How does this work?
Hi there,
1. Try to use this plugin: https://wordpress.org/plugins/animated-gif-resize/
2. Do not need to upload both versions, In our Gallery element you can upload colorful logos and in Image Hover settings set it to remove Grayscale on hover.
Unfortunately we haven’t different stylekits for different pages, You must use custom CSS on this situation.
Or I recommend you to use this color #a7a7a7 because this colors works fine on both light and dark pages.
Regards
Thanks for answering, will try that!
I have another question, regarding my fonts on smaller devices. My h1 is set to 70 px but i want it to become smaller on ipads/phones. I have tried adding this css in custom css:
@media screen and (max-width: 500px) { body, h1, h2, h3, h4, h5, h6 { font-size: 44px; } }
But it does not work. How can I change my differents font styles to adapt to screens?
For h1 to h6 you do not need custom CSS, go to Theme Options > Typography and open each StyleKits, for example open StyleKit for H1 and set your font size then from title bar of StyleKit click on tablet or mobile mode and set new font size.
Thanks!
They all seem to work, except for my “h5” regarding text alignment. On desktop i want this to be centered, and on surface/mobile aligned left. The surface and mobile parts are editable, but I cannot change the desktop for h5, it remains left unless I edit that specific text-block for that page to be center, but then it is centered on all platforms. How can I change this?
A follow-up on my first post regarding the gallery grid of client logos. On mobile they are quite big because it’s only 1 per row, so the page becomes quite long. How can I make the grid be maybe 3-4 logos per row?
Could you please submit ticket and provide your site link https://codevz.ticksy.com/ then I can check your site H5 tags.
About logos, unfortunately we have no solution, You can do it by your self and add custom CSS for mobile.
1. js composer 2.codevz-plus 3.revslider. deactive any one, no problem. why?
Hi there,
You links not works, Could you please provide correct links. Also you can submit ticket here and upload attachments https://codevz.ticksy.com/
Regards
I sent tickets there.
please waiting for hep
Please check your ticket.
Hello, I’m from Brazil, I’m trying to create a page template, where I need to use an iframe that is full without two scrollbars. I’ve already been able to do this, but I can not bring the theme header on that page.
In the template I created I use the command ”<? Php get_header ();?>” But it does not work it brings the header blank.
When I use the default template, the header appears, how can I find this default page template so I can see the code.
In short, I created a page template but I can not get the default header.
Can you help me? Thank you very much.
Hi there,
Could you please submit ticket, our team will help you: https://codevz.ticksy.com/
Regards
Hi. On the main portfolio page I want my title to look like this: https://www.jennypowis.com/portfolio/miscellaneous/
But when I want to add a header like this, it doesn’t align properly, and gives me two headings. How do I fix this? I’ve tried everything under theme options in the portfolio section. It’s frustrating.
Hi there,
By default main portfolio page doesn’t allow content, But we have custom field for this purpose, First edit your single page and copy your title shortcode, then go to Theme options > Portfolio > Settings and find archive content field and paste your title code. Let me know if you find any difficulty. Submit ticket: https://codevz.ticksy.com/
Regards
How and where do I find the shortcode?
You can edit your single page in back-end editor https://www.jennypowis.com/portfolio/miscellaneous/ and find in editor Text mode title shortcode, then put it into theme options > portfolio > settings > archive content
If you need more help, Please submit ticket: https://codevz.ticksy.com/
It worked. Thanks. 
How to display cart icon or basket icon in top bar ? like demo shop
Hi there,
According to your site imported demo, its different, usually from theme options > header > header top bar you can add element and choose shop icon. If you have more questions please submit ticket: https://codevz.ticksy.com/
Regards
Hello, Is it compatible with UpdraftPlus plugin
Hi there,
We didn’t tested that, But should be compatible with theme, because we used all the standard WordPress functions. Anyway if you faced any problems, Let us know. We will be happy to help.
Regards
Hi, thanks
but i dont see “Disable 3 dots” in menu item Where can i disable them?
Thanks
Hi there,
Please make sure your theme and codevz plus plugin both are up to date v2.4
You can find update guide in documentation http://theme.support/doc/xtra
Regards
There you will see in menu it has 3 vertical dots on the right. How i can disable this? I want menu to be one a single line… no 3 dots menu Thanks
Hi there,
Go to Theme Options > Header > Header and find menu element, then you can find “Disable three dots?”
I recommend keep that 3 dots, But remove some of your menu items to see all in one line.
PS. Another way, from Theme Options > Header > Header find Inner Row StyleKit and set width to 1400px or for 80%, this also can be helpful.
Regards
2. The dropdown menu goes on the right
Thanks!!!
Could you please submit ticket on our support site: https://codevz.ticksy.com/ and explain how you tried to add custom icons into menus.
