441 comments found.
Hi, i have a problem with the theme. I design this web https://elacebuche-rivas.com and i have a problem when i go to the end of the page then i don’t up. What’s the problem? Thanks. Regards.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
I have register in the forum but i don’t create a ticket what can i do? I need to solution for this porblem i update the theme and i have the same
In this case you have to extend your support account.
Hi,
I’m planning to buy the theme but I have some concern about the page speed.
https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fquanticalabs.com%2Fwp_themes3%2Ffable%2F&tab=desktopI wonder does QuanticaLabs aware of the situation? Do you guys any plan to improve this?
Hello,
Please note that almost all these issues are results of server configuration so it is completely independent from theme.
Is the new version v3.1 is compatibille with new WP 5.0 (Gutenberg) ?
Hello,
Theme includes own Page Builder. Anyway support for Gutenberg editor will be added for sure in next releases.
Hello, I have bought this theme and noticed if you have more than 6 links in the menu (my menu has eight links) the logo size has to be reduced. Is there any way to reduce the menu width so the icons and menu text are smaller?
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello, I have registered and searched the forum but there are no answers to my query. how do I create a new topic?
Hello,
Simply click on button labeled “Create a topic”.
I’m thinking of purchasing this theme however are you aware that EVERY image link you have posted in the item descriptions has expired? Does this mean they are all imported in the demo or not? Please can you clarify this as I would like to know what images will appear after the demo is imported rather than see a number of blank place holders. Do you also have a demo which buyers can see that represents the actual demo after import please? Thank you.
Hello,
No worries. All images which you see on live preview are available in demo content.
Thank you for the quick reply, are the videos included for use also please?
No. Videos are not included, these are hosted on our server.
Can we get rights to use these please or can you provide links to purchase rights?
Hello,
Yes, you can buy them on videohive.
Thanks, just purchased.
Thank you.
Importing failed:
Failed to import pa_color Black Failed to import pa_color Blue Failed to import pa_color Green Failed to import pa_color Black Failed to import pa_color Green Failed to import pa_color Black Failed to import pa_color Blue
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello, I need an urgent help, I tried to register is not supported but says that the user name l13cassian does not exist. I need some help because I change the page names of my theme and the menu does not encapsulate like the pages. I need to know what to do to fix this.
Hello,
Please send me private message (quanticalabs@gmail.com) with purchase file. I will check this.
Hello, how can I turn comments on pages/single posts. I cannot get them to appear. Thank you!
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, after den latest Updates of Wordpress google-maps doesnt work at contact-page. ERROR: For development purpose only.
So i also have installed a “google api” plugin and created an API-Code but the map didn’t work yet. Sorry, i cann’t login/register at your support forum 
here the url: https://bildung-neuberg.at/kontakt/
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
How does the Gallery Tab work. I have some three digit references but I can’t see how they reference any images. For example, this is the shortcode: pb_space height=”30”pb_gallery image=”203,204,205,206,207,208” image_size=”image-690-506” layout=”33×33×33”
I can’t see how these numbers reference specific images.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
HI, I took over a clients website around 2 years ago, Fable is the installed theme, which is working perfectly. The person who originally set up the page is not available anymore for the client, so I have no idea about the purchase code. But as most of the users we are now facing a google maps problem on the site. What can we about it? Thanks!!
Hello,
I’m sorry, but I cannot verify you as my customer without purchase code.
Hey. I checked the theme few months back. It was 59 dollar at that time i guess. But now its 39 dollar. So is it the actuall price or i would be charged 59 dollars only afterwards. And if the prices is 39 dollars why was i charged 59 dollars 2 months ago. And now when i want to purchase one theme i am getting 39 dollars while the price fluctuate like this only or bow its a constant price. And is there any chance the price will get further lower after some time. And can i use this theme on more than one domains. Do answer me as soon as possible please.
Hello,
1) Current price of theme is $39. This is a limited time offer.
2) Based on Envato license, you can use theme on single domain only.
Let me know if you have further questions.
That means the price would be revised back to 59 dollars anytime. And you didnt tell about the usability of the theme on multiple domains.
Hello,
1) Yes, of course. This is a time limited offer, but current we don’t plan to change this price.
2) You have to have separate license for each domain.
Hello, when I uploaded a new version of Kindergarten, my picture of the header was missing, although it is in a header image… please!!!!!
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Help me? My Purchase Code not working…
Hello,
Could you provide more details? What do you mean by “My Purchase Code not working”? Where doesn’t it work?
I can’t activating Slider Revolution, How activate?
Hello,
You cannot activate Slide Revolution. It is bundled into theme, you can activate separate plugins only.
I am receiving a message saying that the Google Map cannot be displayed because of JavaScript error then the Popup points to a link on Google’s support page. Can you please let me know what this might a result of? I checked the settings on the page and there was no way for me update an API Key, etc. Here is a link to my site: http://ymcaartscenter.org/contact/
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, I am planning to purchase this theme as it has most features I am looking for, however does it come with Visual composer and can I customize header menu – remove the icons and just use text menu.
Hello,
Theme comes with our Page Builder. Yes, you can remove icons and use just text.
Hello – I purchased this theme two times for two different sites. The one site I have completed and would now like to make a duplicate with the same content onto the other site. How do I do this with my licensing safely so I don’t lose the content on the first site and add the license for the 2nd site?
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Another question, in the theme options it is possible to have a dedicated logo in the sticky menu?
Hello,
No, it is not needed. Logo is customized to required dimension in automatic way.
I explained myself badly, I would need to have a logo in the menu and only its graphic part in the sticky menu (so that loads another image), because the complete logo reducing it would be unreadable, this choice is not provided in the theme options ?
And if so, is it a change that I can make myself do by a professional with a simple strip of code or is it really impossible for how the theme is built?
Hello,
Yes, It is is possible by modifying theme code.
Hello QuanticaLabs, before the purchase I would like to know if the theme is compatible with CSS Hero (https://www.csshero.org) not being practical code would be more comfortable to proceed independently for small changes.
Thank you, good job
Hello,
Yes, this plugin works on browser side. Let me know if you have further questions.
Thanks, great news! Congratulations for the speed in the answer!
No problem. I’m glad that I was able to help you.
I purchased this, but do not have installation instructions. When I try to install from wp-admin, it fails
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
