Discussion on Claue - Clean, Minimal Elementor WooCommerce Theme

Discussion on Claue - Clean, Minimal Elementor WooCommerce Theme

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1458 comments found.

Hi there,i love the theme, however, i have products that need horizontal imaging (pillowcase in this case). I have noticed that all your listings are vertical. Is there any possibility that this can be changed, otherwise i cant use the theme as it is ? Thanks Tasha

Hi,

Thank you for choosing our theme.

Please go to Appearance > Customize > WooCommerce > Product Image and change Thumbnail Cropping > Custom and change to 4:3 or what you want.

Regards

Thank you, thank you, thank you!

How can i get off the “sale (orange)” & “new (blue)” ...of the main menu?....Thank you…

Hi,

Thank you for choosing our theme.

Please follow our document http://janstudio.net/claue/document/#menu-badge and remove class to off badge on menu.

Regards

Hello,

When I add a “products” column from the visual page builder, “Products Settings”, there is a dropdown for “Order By”, the options are:

- Title, Date, ID, Author, Modified, Random, Comments count, Menu order.

How can I add a custom option to this drop down? I want to be able to sort products by price.

Thanks for your help,

Alex

Hi,

Could you please create new topic on our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with screenshot and your site url, our team will check before give you solution.

Thanks

Hi, I have this PHP Log error Warning: count(): Parameter must be an array or an object that implements Countable in /home/**wp-includes/post-template.php on line 284

may you fix it? Thanks

Hi Joaoaso,

Thank you for choosing our theme.

Please download file at http://support.janstudio.net/wp-content/uploads/2018/11/post-template.php_-3.zip extract and replace in yoursite_root/wp-includes/post-template.php

Kind regards

Thank you

hi, 1)how to enable the preloader only on the homepage? 2) is it possible to to have logo and some animation as well in the preloader?

Hi,

1. Please add below code to Claue > Theme Option > General Layout > Custom CSS

body:not(.home) .preloader { display: none !imortant;}

2. Please change your image in Claue > Theme Option > General Layout > Preloader > Animation Layout > Image and upload your image.

Regards

Hi, i’m going to buy your theme, how the cvs file should be to import the variable products? thanks

Hi,

Thank you for interested in our theme.

Please check sample file in wp-content > plugins > woocommerce > sample-data > sample_products.csv

Regards

Hi

Our client is looking for a fashion shop of ready-made and tailored dresses. So the requirements are;

1. An option to select Ready-Made or Tailored on product page (may be like color or size selection). 2. If Tailored is selected, a form (contact form) should be added to every products in cart to submit required measurements.

How can we fulfill these requirements by using this theme please?

Thanks and Regards

Hi,

Thank you for interested in our theme.

Yes, you can use default function for Ready-Made product and a plugin for Tailor product page

It have a button and when user click on button it has a popup contact for product https://wordpress.org/plugins/product-enquiry-for-woocommerce/

Regards

Thank you for the info.

Hi, I would like to setup a Donation site for a Charity and wanted to know before I buy if I can have the amount editable and not fixed at one price ? and also on the quick view page to have more options in drop down menus? May Thanks

Hi,

Thank you for interested in our theme.

I’m sorry, our theme doesn’t support feature for Donation function for Charity site.

Regards

Hi,

1. I have added blog posts on home page, so there are 3 blog post in one row. i want to add read more ink below every blog post. i have tried adding more tag by editing content but more tag option is not working. how can i achieve that?

2. Have can i customize blog page? on blog page i want to change text ” Read the rest” also want to do some customization. how can i achieve that?

Hi,

1. Please add code at https://pastebin.com/HnXZpwan to wp-content > plugins > claue-addons > includes >shortcodes > blog.php below line 131 like this http://prntscr.com/ll7y4o

2. Please copy file from claue > views > post to claue-child > views > post and do your customize.

Regards

Hi Team,

1. In header right-side part when customer are logged in there are 4 icons. The user logo have three dropdown links – dashboard, order tracking and logout. Why logout redirect to wordpress logout. its working fine when user logout from dashboard. how we can change the link of logout or rectify this issue.

2. How i can remove medium password restriction from register page when user enter password.

3. I not have update latest theme and using 1.4.7 version. i want zoom image hover effect on my product gallery swatch like updated theme demo without updating theme. how we can do this.

4. when we select color in swatch gallery the selected image comes in middle. i want its display in top.

How we can do this. please revert.

Thanks and Regards.

Hi,

1. Please use this plugin https://wordpress.org/plugins/login-and-logout-redirect/

2. Please use this plugin https://wordpress.org/plugins/wc-password-strength-settings/

3. You mean you want keep hover zoom on mobile? and don’t want use lightbox

4. Could you please create new topic on our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with screenshot and your site url, our team will check before give you solution.

Thanks

Hello, after the last update, all our embedded links to our own products no longer show up. Instead of the embedded product we now only see the links to the products. How can this be resolved? Thanks!

Hi,

Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and temporary admin account. Our team will check and give you solution.

Thanks

Hello, I just created a ticket through your forum. Thanks!

Our support team will take care your issue.

Regards

Hello there The pictures below do not change when I select a color on the phone. He works on the computer.

http://www.resimag.com/2d419d72b2.jpeg

Lisans numarasını istiyor. Onu nerden öğrenebilirim ? Acil çözülmesi gerekiyor. Telefonda çalışmıyor.!

Thanks

I have problrm with photos of single product page. Photos are looking good on thumbnails of shop page and related products. But photo quality is decreasing on the product page.

I set image sizes and activated regenerate thumbnail plugin but no solution. My original photo is 1200×800 px. I set 600×400 px for product page. Photos seem blurry and resolution is decreasing.

Which size must product page image be? I think original width is 576 px on the product page.

Hi,

If you dont use full width layout option for product single page. The product image size width is 570. If you see the images blurry on product page you can change image to 800.

Regards

Hi, my website is up and running. I want to do more with the menu and seen a demo that will do the job, i think.

I want to create 3 columns with titles like the demo. I tried to find it in the docs, but there was no explanation. Is this possible? If yes, how?

It is the product tab: http://janstudio.net/claue/demo/home-2/

I see you added some customize code it affect to menu. Could you create new topic on our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and temporary admin account. Our team will check and help you solve.

Thanks

I am creating a ticket now.

Our team help you fixed this.

Regards

Hi!

I Have a problem with the size of the variation images on pc devices. Even if the size is huge enough (1000×1000) on pc devices it looks like this: https://goo.gl/UbdTVz . Please advise! Thank you

Hi,

Please update WooCommerce to version 3.5.1 and update theme http://support.janstudio.net/forums/topic/updating-the-theme/ and other plugin to newer version to fix the issue.

Kind regards

The problem was solved, thank you! But now i have a new problem, the feature that allows to increase/decrease the quantity of an item added to cart does not work. For example you add 5 same variations to your shopping cart and when you visit the cart only 1 variation is added, please check this issue. Website adress: https://clothointimates.com

Hi,

Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and temporary admin account. Our team will check and help you fix this.

Thanks

Dear Team, i made a purchase for this theme but i didnt find demo images. As for the presentation i did not have anything to show. please send me images folder so i could upload and make my website look good for the time of presentation

Hi,

Thank you for choosing our theme.

Please download images at https://drive.google.com/open?id=0B1WiKtb7n-e1NWdUdnhFZTZDZEk

Kind regards

Hi,

Maybe its a silly question – How to make the “Load More” or ‘Page Numbers’ to work on the product page.

I have more than 80 products, however when I select load more or page numbers in the theme setting to load more products, nothing shows up… only the initial products shows on the Shop page i.e. 12 or 16 etc. But the remaining products doesn’t shows up automatically on “Load More” functions or clicking on page numbers….

What am I doing wrong?

Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and temporary admin account. Our support team will check and help you solve the issue.

Regards

All fixed now – thanks for your help!

Greetings!

The theme seems nice thus far :) We’re having some trouble in changing the html structure for the single product page. We want to put the related products in a seperate row from all the other content in order to get full width for it while still having a sidebar in the content above. Any advice?

Thank you!

Hi,

Thank you for kind words.

Please add code at https://pastebin.com/m84v4gPm to claue-child > functions.php

And add below code to Claue > Theme Option > General Layout > Custom CSS

.product-extra.related { width: calc(100% – 30px); padding: 0 15px; }

Regards

Hello again,

Works like a charm. Thank you for the fast response as well!

Thanks and have a nice day!

Hello, how can i change this float to left? And on right side to the right. I want to do more space around the logo.

https://i.imgur.com/KsYQyw9.jpg

Hi,

Sorry for late reply.

Please download file at https://www.dropbox.com/s/q94auj1xtew9z4y/layout-2.php.zip?dl=0 and extract to claue-child > views > header (you need create 2 new folder “views, header” in claue-child).

Regards

Thanks, it’s works well ;)

Another question, can i do more space here? https://i.imgur.com/ENAsjgs.jpg

Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and temporary admin account. Our team will check and help you solve.

Thanks

Hii, add to cart button and variation swatch doesn’t appear on the product page. Can you help please? Thank you

Hi,

Did you add quantity and proce for each variaion?

Yes i did

Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and temporary admin account. Our support team will check and help you solve the issue.

Regards

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