423 comments found.
How about RTL ?
Hello,
Thank you for taking interest in our theme!
Academist doesn’t support RTL languages, sorry about that.
If there’s anything else, we’re here!
Elated
Hello,
Everything works great, thank you for the theme !
I have a weird question but, is it possible to hide the header menu to have a full slider with no menu no border nothing on top ? I had done it by changing the template model to “slider revolution blank template” but it hide the footer as well lol.
Thank you
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Elated
Thank you for your reply, I will open a ticket
Hello,
We located your request #1785599 and forwarded to our support team for faster response. Please check ticket status in a couple of minutes. Thanks!
Elated
Hi! I wonder if it’s possible to have hidden pages from all and accessible only for student to have access to online video courses?
Hello,
Thank you for taking interest in our theme!
Yes, of course, you can hide content using some simple CSS for non-registered users. Once you purchase our theme, you can reach our support team at https://elated.ticksy.com/ where our agents can help you out with this.
Elated
Does this theme offer any courses that are protected by time or expired courses?
Hello,
Thank you for taking interest in our theme!
Unfortunately we don’t have such functionality included by default, but perhaps you can install some free 3rd party plugin that will help you out with this https://wordpress.org/plugins/wp-post-expires/
In any way, once you purchase our theme, you will get access to our support forum, where our team can help you out further https://elated.ticksy.com/
Elated
Hi! I bought the Academist last week but could not download the entire zip file. There was an error about the absence of the css file. I downloaded the topics separately Academist and Academist kids. The error remains “Broken Themes. The following themes are installed but incomplete. ” There is no Academist Options line in the sidebar.
Can yon help me? I would like to install all demo content. I sent the ticket 4 days ago. My PRIVATE TICKET #1777724
Hello,
Support agent has been informed, your ticket will be answered as soon as possible.
Elated
Thanks for your job!
You’re welcome, all the best.
Elated
Are you able to pay for offline courses using Woocommerce?
Hello,
Thank you for taking interest in our theme.
Yes, of course, just instead of watching online course, your students will receive a payment confirmation, as a proof they’ve purchased your course. With their info, you will be able to get in touch and plan your class in details.
Elated
Does the theme require an online activation ? I want to use it into a serveur which isn’t connected to internet… Thanks !
Hello,
Thank you for taking interest in our theme!
None of our themes require online activation and you can use them in local environment 
Elated
Thanks for your reactivity, i’m gonna buy your theme during the week ! Have a great day!
Hi,
Thank you very much, we appreciate that
Elated
Hi, your theme looks great and I’d like to use it for my client – however, they already have their own learning system running. Is it possible to use the theme but not use the integrated lms? Thank you!
Hello,
Thank you for taking interest in our theme.
We have developed our own independent LMS system that works for our themes. We don’t know how will this system behave with pre-built content, especially if you’re using 3rd party LMS plugin. Generally, it’s not recommendable to disable default theme’s functionalities, as you might end up with different appearance and missing functions.
Elated
Hey there,
I’ve installed the theme and all of it’s plugin. I’ve imported the demo and all is good. Now when I try to edit a page I get an error : http://lmaccareercentre.ca/lmac_error.JPG
I’ve proceed into debugging WordPress and found out the error is coming from WPBakery Page Builder. When I disable the plugin everything does work.
I even tried removing the version that came with the template and replaced it with my own version (I do have a copy of WPBakery) and it gives the same problem.
What’s the solution here?
Hello,
We located your request #1779733 and forwarded to our support team for faster response. Please check ticket status in a couple of minutes. Thanks!
Elated
Hello, is there a way I can check out the user dashboard before purchasing?
Hello,
Thank you for taking interest in Academist!
You can check out the Academist user dashboard by clicking on the Login button in the header and using the following login credentials:
Username: test Password: test
Elated
Is it possible to remove the large breadcrumbs header at the top of pages?
Hello,
Thank you for taking interest in our theme.
If we’re talking about this page, for example http://academist.elated-themes.com/elements/blog-slider/ Of course, you can hide it from theme options themselves.
If there’s anything else, please let us know.
Elated
Hi, its complatible with php 7.0
Hello,
Thank you for taking interest in our theme!
Yes, of course, all our themes are compatible with PHP 7 or even above.
Elated
Hi, I have a problem importing the demo. I already probe with the solutions that you recommend (phpini, disable plugins, check the console) and I still can not get it to reach 100%, reaches 90% and tells me error 503. Any possible solution? Greetings.
Hello,
Thank you for your purchase!
You can find minimum server requirements for demo import here.
And here’s the helpful step-by-step guide on how to import demo content successfully.
If you still can’t handle this yourself, you could always submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Elated
Hello,
Great theme ! work perfectly but I need a little help with the logo size.
How can I increase the logo size ?? Probably by the custom css but any idea the name of the class and what would look like the line code ?
Thank you !
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
In the meantime, perhaps you can find the answer in our official manual.
Best,
Elated
Thank you for your fast reply ! Will do thx
You’re welcome, all the best.
Elated
Is there a way for people to subscribe to all courses without making them go through the full checkout process to take each course?
Hello,
Thank you for taking interest in our theme.
If you don’t want your users to go through checkout process before attending course, you can simply set course content to be visible for all, like here http://academist.elated-themes.com/course/3d-sculpting/ However, user won’t be able to test his knowledge in the end without checking out.
Elated
Thanks. One other question: Is there any ‘Next’ button that can be set to show at the bottom of each lesson?
HI again,
We already have “Next” button on the bottom of lesson, have a look https://www.screencast.com/t/OyouFpVqa
Elated
Hi, I am having a problem with Event registration, it doesn’t show the “Add Event” button.
Hello,
We located your request #1759741 and forwarded to our support team for faster response. Please check ticket status in a couple of minutes. Thanks!
Elated
Thanks, I already replied there. The plugin is activated since the beginning, I don’t know why it is not showing the add event button. Please have a look at the screenshot i attached.
Hi,
If you could please continue conversation on the ticket, as author’s dashboard is meant for general inquiries and pre-sale questions. Thank you.
Elated
When I tried to register after installation of the theme, it says to the popup box, “You don’t have permission to register”. How can I make it work properly with registration?
Hello,
The plugins that you got after the purchase are called bundled and we, as a theme authors, have purchased an extended licence for them. That means you don’t have to activate them and they’ll work for you regardless of that.
In the following text we’ll explain how the bundled plugins work:
Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon.
Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.
When a plugin is updated, the theme author will include the latest version of the bundled plugin with their next theme update. So you can easily update the bundled plugin when you next update your theme.
You can read more about this here: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-PluginsElated
Hi, if I want to direct a free course to contact us would that be possible instead of checking out?
Hello,
Thanks for reaching us!
Yeah, we’d only have to include some minor javascript snippet, which would redirect buy now button to your contact page, but it shouldn’t be too much of a problem. Once you purchase our theme, you can always submit a ticket to our forum https://elated.ticksy.com and one of our agents will lend you a hand. Just let us know here, so we can direct the agent for further assistance.
Elated
and is it compatible with polylang? to translate
Hello,
Thank you for taking interest in our themes!
Yes, it’s compatible with Polylang.
Let us know if there’s anything else!
Elated
Can the size of the dialog box/popup that courses are loaded in being customized/increased?
Do you have any screenshots of what the backend course/lesson creation process looks like?
I’m not clear how woocommerce works for course checkout. Do you have to create a woocommerce product separate from the course, and then link it?
Hello,
Thank you for taking interest in our theme.
The size of the pop-up window can’t be changed by default, perhaps you can include some custom CSS to resize it.
Sure, here’s the course back-end
https://www.screencast.com/t/RHXNEVJMIJhttps://www.screencast.com/t/zUDlPopEQ
All courses are purchasable and they’re already linked to WooCommerce’s system, so you don’t have to create separate products. Courses and products are different post types, so besides the fact that they both can be sold, they’re not linked in any way.
Let us know if there’s anything else!
Elated
