1254 comments found.
we renewed our support but not work in support center ! please activate it
Hi there,
It seems Ticksy database not updated yet, I did it manually, Please test it again. You have support until May 19, 2019
Regards
hey..why i cant download the theme after purchase???
Hi there,
Please go to your Themeforest Account > Downloads Tab and you can find XTRA item that you have purchased. Then find and click on download button.
Regards
i have read your documentation. but the link is broken.
This site can’t be reached marketplace-downloads.customer.envatousercontent.com’s server IP address could not be found. DNS_PROBE_FINISHED_NXDOMAIN
In this situation you must contact with Envato support because we have no access to marketplace server. Please open your ticket here: https://help.market.envato.com/hc/en-us/requests/new
Presale question: i discovered your theme is awesome but is their a way i can create a Donate button whereby people can donate to the program with their debit card. Kindly reply, thank you. The demo i love is the coporate business template.
Hi there,
Thanks, Yes you can add button anywhere you want in header, content, footer, etc. and you can link button to any site or page. There is no limitation on adding elements in theme.
Regards
Okay. But what i mean is can the button be linked to a page where guests can input any amount they want to donate and it will direct them to the payment method… Like a charity thing…
Theme itself have no such element, But there are some free plugins that will allows you to do that. Such as https://wordpress.org/plugins/give/
Okay. But what i mean is can it be linked to a page where guests can type the amount they wish to donate and it will successful
Why not? you can link button to any page or any sites. If you have any example, please provide link then I can provide better help.
Better still i can make the donation in packages with price using woo commerce…. i think that should help
Hello your theme buy 1time can use 1 time or not. if i have problem delete theme have to buy again or still can dowlond for 2nd
Hi there,
There is no limitation on downloads, You can download it any time you want. But for installing theme on your site, according to themeforest 1 regular license means you can install it on 1 domain. If you want to move theme on another domain your must delete it and install on another domain or if you want to keep theme and use on another domain, you must buy new regular license.
Regards
Hi, I try to import business-2 themes but after success it show coffee themes image and text for slider homepage. In the bottom 2 colomn image also coffee image too. and customer also get from coffee themes
Hi there,
Do you imported coffee first then imported business-2? If yes, WordPress could not find or replace some images and pages correctly when you import multiple demos. We usually recommend to import demo on fresh WordPress to get exactly same result like our demos. Anyway if you need more help please submit ticket: https://codevz.ticksy.com/
Regards
No, first I import barber themes than app themes and than business 2 never import coffee themes …. after that is failed I delete all post, image and page and try to import business 2 themes again and still show coffee themes content
done submit ticket. Please check it
Please check your ticket.
If i purchase this theme, Is the license for lifetime? And how many times i can use this theme?
Hi there,
According to themeforest rules, 1 regular license means you can install theme on 1 domain only. If you want install on another site, you must buy a new regular license.
Regards
But i want to buy this theme and want to use for 2 different domains. Can you give me the API key?
We do not provide API, you must use WordPress built-in API system, https://developer.wordpress.org/rest-api/
Thanks for your great works. I want to buy “Xtra Gaming” theme. Before i buy, would you tell me the following: 1. In the demo post, i see you added one image per article/post, Can i add more than one image when i add any post? 2. You added a large image on your post. Can i small or customize the image when i add any post? 3. There is no option to zoom any image!, is there? 4. There is no Share button (FB, twitter etc.) above or below post. Can i add it with any plugin? Thanks again for providing theme only at $19.
Hi there,
Thank you 
1. If you mean in single post pages, Yes you can add any images you want, there is no limitation. We used all standard WordPress functions.
2. Custom size for featured image is not possible and it will show up full size image, but for inner images in single post you can use some different sizes which is provided by WordPress media uploader
3. In single post page, if you add link to images to big media file, then theme can automatically detect and enable lightbox for them but it will not works on featured image at top.
4. We have plan for adding share button in v3, currently you can use Add to any plugin
We will keep $19 until we reach 60 or 65 demos then we will increase price to $29
Regards
Thanks a lot for your reply. i will buy soon.
Nevermind we had issue but fixed.
how to find yoast seo plugin
Hi there,
Go to Dashboard > Plugins > Add New and search then install it.
Regards
I’ve got a problem with PolyLang and widgets footer with different languages – it’s not working because theme showing all languages (function “The widget is displayed for:” is not working 
Please help me because it’s very important.
Please check your ticket.
It is impossible to change the background color on a separate page if the primary background color is specified for the entire site. I specify the color in the settings of a separate page, but nothing happens.
Hi there,
Please make sure your have installed latest version of theme and codevz plus plugin. Current version is 2.5.1
If still have the same problem, Please submit ticket; https://codevz.ticksy.com/
Regards
Hi there,
Customization is not part of our support, we only provide support for solving issues or bugs.
Regards
Hi, how do I turn off the lightbox?
Hi there,
Currently its not possible from options, Please submit ticket our team will help you for disabling lightbox. https://codevz.ticksy.com/
Regards
Support has expired. I just need the answer to this question. Please help me, I trust you.
via FTP edit this file plugins > codevz-plus > assets > codevzplus.js and find then remove this code
this.lightGallery();
After saving file, Its important to clear your browser cache then test your site.
When i put the featured image on my post and acess them on the desktop or mobile, the image featured is not showing, look the link http://emporioestetica.com.br/. I just see a loading and empty space. And I open a ticket on the support ! But I receive any support!
Hi there,
Please update your theme and codevz plus to latest version v2.5.1
Regards
Hi,
I have a pre-sale question. How compatible are the elements and the theme with Elementor? Is it planned to make the theme compatible for Elementor?
One more thing. I think “XTRA” is a great, very flexible theme and I would like to buy it, but I would like to suggest something. I’ve watched all the demos. Many demo is aggressive with colors and content – for my feeling. I miss a demo that is quiet, clear and concise, e.g. something like https://shrtm.nu/426t or https://shrtm.nu/6egx . Is something like that possible?
Many thanks in advance
Hi there,
Yes we have plan to make theme elements compatible with elementor page builder, I think in v2.8 or maximum v3 we will be compatible with elementor.
Thanks for your suggestion, we are appreciate that, We will consider them in our next update, We are currently working on some new demos.
Regards
Hello … i have a problem with sticky header because when i scroll down …the sticky …star to bound and bound and I don’t have to do. any idea?
Hi. I see the Tattoo demo and I find a bug: when I click on the menu icon (mobile version on Chrome) the menu appear but after just 1 second disappear. If then I open it again it remain open. Sorry for my English.
Hi there,
Thanks for your attention, Could you please clear your browser cache and test it again? if again faced same problem, Please let me know whats your mobile and browser. Thanks in advance.
Regards
The bug persist. Also on some other demos. Alcatel pop 4plus – Android 6 – Chrome v60
I just forwarded your comment to our developer team and they will check the problem soon. Thanks again.
Hello. I am very interested in the purchase, however, if you can kindly inform me as soon as you have solved the problem reported. Thank you
We solved problem, Please check it again. Thanks
Hi. Love the theme. I see you added some new items in past 1-2 months. Are these viewable on the demo site yet? Thanks.
Shop detail product page gives a php error on your demo?
Hi there,
Please check it again, now working, Maybe it was a caching problem because we are moving files into another directory.
Regards
Is it compatible with Polylang?
Hi there,
Everything except theme options are compatible with Polylang, But Polylang could not find theme options array’s for translation.
We recommend all buyers who need to translate their sites, Use WPML plugins. WPML can translate all pages, widgets, theme options, etc.
Regards
thanks for the prompt reply
