263 comments found.
Hello, I am having difficulty finding where I can upload company logo, I did see Site Logo section but nowhere can I find where I can upload the logo to appear on left side next to the menu at the top.
Please let me know if you can help me out. Thank you.
Hello,
The menu, as well as logo in the menu, are part of our plugin named Groovy menu. To add/change a logo please navigate to Groovy menu > Dashboard > Global Settings > Logo http://nimb.ws/Dm9ANM You can add there the logo for the desktop and mobile menu as well as for the sticky menu (the case where the menu sticks to the top while scrolling the page).
To regulate more individual settings for the logo appearance, for example, the height of displaying a logo, go to the individual menu preset options http://nimb.ws/UkXHg6 > General > Logo http://nimb.ws/bJkKGO
Let me know if you have further questions.
Hi, i would like to know how can i show portfolio images to my home page?
Hello,
To add portfolio images you should:
- make sure that the featured images are set in the portfolio single posts (since they will be used as portfolio images later)
- add a portfolio widget to the home page by clicking on the plus sign http://nimb.ws/1ulFQM and then select the Portfolio widget Under Crane tab http://nimb.ws/PTXx4h
Hello, is it possible to install this theme on a worpress multiside setup?
Hello,
Yes, it is possible. Official instructions can be found at http://codex.wordpress.org/Create_A_Network
I would like to add a Slider Revolution hero banner to the top of the Blog Archive page. How is this possible?
Hello,
I recorded a quick video demonstrating how to achieve that https://youtu.be/hzG63pzF-VY
Let me know if you have further questions.
Thank you, very informative and got the job done.
Hello, I bought this template but install fails, please help me to install. If you want you can login into my cms. high-t.de
thanks in advanced best regards e. dizman
Hello,
Please create a private ticket here https://grooni.ticksy.com/ with URL to the site and provide us an admin access ( http://grooni.com/docs/crane/faq/how-to-create-admin-user-in-wordpress-for-grooni-support/ ) so we can investigate the issue.
Thank you.
Hi,
For some reason I’m unable to personalise the footer. Tried changing role manager. Your online documentation is extremely poor on this topic, Could you please give a clear explanation.
Thank you
Hello,
Please make sure that crane_footer post type checkbox is checked in Role Manager http://nimb.ws/DGk9P3 . Then go to Edit Footer and click on Backend Editor button http://nimb.ws/MWJ86i . The layout should change to page builder http://nimb.ws/JxMw5v
If after following steps above the footer page is still missing page builder please create a private ticket at https://grooni.ticksy.com/ with URL to the site and provide us an admin access ( http://grooni.com/docs/crane/faq/how-to-create-admin-user-in-wordpress-for-grooni-support/ ) so we can investigate the issue.
Where can I find a comprehensive list of shortcodes to use for the theme. Specifically form controls such as textboxes, dropdown menus. fields and such.
Hello,
First, activate Grooni Theme Addons and WPBkery page builder that come bundled with the theme.
1. After activation of the above plugins, the shortcodes will be available through page builder. Create a new page or open existing one and click on “Add new element” button http://nimb.ws/6nWY53
2. Another place is there additional shortcodes will be available is “Appearance > Widgets” page http://nimb.ws/NEiJAb
To manage contact forms you should use form plugins such as Contact Form 7 https://wordpress.org/plugins/contact-form-7/
I did all that however the list of elements is rather short, I don’t see input boxes, dropdown menus, form related elements. It’s mostly display elements and not the main HTML controls i’d use the site for.
Inputs, text fields, checkboxes etc. are not part of Crane theme but the Form plugins such as “Contact Form 7” free WordPress plugin which is compatible with Crane theme and has all the HTML form fields. You can directly install it through Crane Theme > Addons page http://nimb.ws/uIeRaU .
After installation and activation of plugin go to Contact > Add New and you will see all available form fields http://nimb.ws/P7OsV3
To add newly created Contact Form to the page go to edit page and add a “Contact Form 7” widget to the page http://nimb.ws/0yiHQt All the created forms will be available within the dropdown http://nimb.ws/k0e6St
Understood, thank you.
Hi, after last update mobile menu doesn’t work
And is it possible enable frontend editor?
Hi,
I assume the issue already resolved through our support portal. If not please create a private ticket here https://grooni.ticksy.com/ with URL to the site and provide us an admin access ( http://grooni.com/docs/crane/faq/how-to-create-admin-user-in-wordpress-for-grooni-support/ ) so we can investigate the issue.
I have created ticket
Ticket is 1765723
Hi, I would like to modify the copyright at the bottom of the page. where may i do that
Hi,
Footers can be found at Crane Theme > Footers http://nimb.ws/aQI4LS You can create any type of layouts using Page builder ( http://nimb.ws/YoxZO5 ) and assign them to the whole site or to individual pages.
The default footer for the whole site is set at Theme Options > Footer http://nimb.ws/WJntxV
Hi, I would like to remove SEARCH and SHOPPING signs from top right corner, how it is possible to do that? Thanks
Hi, To remove them first go to Groovy preset settings http://nimb.ws/i65sJK then from General > General settings tab http://nimb.ws/l6qTpi scroll down the page until two settings in screenshot http://nimb.ws/dNmsh7 These two are responsible for search and minicart visibility on the Groovy menu.
Your demo page seems to have a problem, fix it please
Hello,
Can you please provide the name of the demo page so we could check it?
Hi,
On the main demo. If you try to click any demo you cannot! Also it looks like there is a layer above all demos not allowing me to click on any of the demos. In addition it looks broken on how it shows.
Thank you very much for reporting an issue! We fixed it and the page now should work properly.
Hi, can you explain to me how exactly I apply this ct-scroll-to-{your-anchor}.
What I plan is to use scrolling when I select a link from the main menu.
Hello,
For that, you don’t need to use “ct-scroll-to-{your-anchor}” functionality. To implement inner scroll between menu link and page section please read this article http://grooni.com/docs/groovy-menu/faq/how-to-implement-inner-scroll-navigation/
Hello,
There are many different kinds of menu layouts. It depends on what exactly you want to implement. Please let me know what kind of layout exactly you are looking for.
Hello,
I recently purchased your tweak and I installed a demo, specifically the “ONE PAGE” demo. I noticed the top menu does not reappear when scrolling down like it does in the ONE PAGE demo example you have in your site (http://crane.grooni.com/home-6/)
Is this a setting that I’m missing?
Thank you,
Guillermo
Hello, The one page should appear like in the demo. Please create a private ticket here https://grooni.ticksy.com/ with URL to the site and provide us an admin access ( http://grooni.com/docs/crane/faq/how-to-create-admin-user-in-wordpress-for-grooni-support/ ) so we can investigate the issue.
Hello i just bought the theme, but for some reason the rev slider is not working on the homepage
Hello,
Please create a private ticket here https://grooni.ticksy.com/ with URL to the site and provide us an admin access ( http://grooni.com/docs/crane/faq/how-to-create-admin-user-in-wordpress-for-grooni-support/ ) so we can investigate the issue.
Hi,
When I am trying to import demo content. I get this error:
ERROR mkdir_failed_pclzip. Could not extract demo media package. Please contact our support staff.
We are on a deadline and the reason why we bought your theme was due to support. Please help us with this error so that we can quickly get to releasing news.
Hello, it seems to be a server issue.
Please create a private ticket here https://grooni.ticksy.com/ with URL to the site and provide us an admin access ( http://grooni.com/docs/crane/faq/how-to-create-admin-user-in-wordpress-for-grooni-support/ ) so we can investigate the issue.
Thank you.
I created the ticket.
does it support RTL ?
Hello, yes, the Crane theme is RTL ready.
Hello i’ve got a compatibility issue with groovy menu and flexible shipping plugin. I need your assistance with ticket #1735096 as soon as possible.
Every time I try to use the Ultimate VC Addons INFO BOX the site crashes. Is there any way of fixing this.
Hello Startwithlocal,
Please create a private ticket here https://grooni.ticksy.com/ with URL to the site and provide us an admin access ( http://grooni.com/docs/crane/faq/how-to-create-admin-user-in-wordpress-for-grooni-support/ ) so we can investigate the issue.
Thank you.
Hi, I bought Crane – Highly Customizable Multipurpose WordPress Theme, but my license doesn’t work. I don’t know what to do.
Hello,
1) What do you mean by “my license doesn’t work”. Сurrently the Crane theme does not request your purchase code. (but soon we will implement it)
http://grooni.com/docs/crane/faq/do-i-need-to-enter-purchase-code-to-activate-theme/
2) About license of premium plugins included in the Crane theme http://grooni.com/docs/crane/faq/do-i-need-to-license-premium-plugins-that-come-bundled-with-theme/ http://grooni.com/docs/crane/faq/do-premium-templates-from-slider-revolution-included-to-the-theme/
ps If you have other questions please create a private ticket here https://grooni.ticksy.com/ with URL to the site and provide us an admin access ( http://grooni.com/docs/crane/faq/how-to-create-admin-user-in-wordpress-for-grooni-support/ ) so we can investigate the issue.
Thank you.
