hi Anish94, you will just need to disable the plugin named as JNews – Auto Load Next Post

Thank you

Hi jaman4mbd,

Please make sure if that category already has some posts that assign into the category. Because if that category has no post, it will showing “No Content Available” message by default. Let me know if you have further question.

Thank you

It is already assig two posts under the category. The category header, Hero also working fine except the category content. what to do?

Hi jaman4mbd,

In this case, all post in that category will fill the hero element at first, then the rest post will go into category content. But, if there no post left for the category content, it will show no content available on the category content. For the solution, you may need to try assign more post to that category.

Thank you

Hi nerdstruck,

Did you mean the white space on the hyperlink text is missing? If you’re using JNews Speed plugin, please try to deactivate for a while. Also, can you provide us the page URL that having the issue for further checking?

Thank you

Hi stevenpreece,

I’m not quite sure about this thing yet. Maybe certain setting will be lost if the option has been overridden by the other theme that you used.

In this case, i recommend you to create a site backup, then you can switch into JNews and if something goes wrong, you can rollback using the backup data before.

Thank you

Hi winpeace,

Can you please tell us more detail what kind of changes that you want to achieve?

Thank you

Hi harperbuddy,

Unfortunately, at the moment we don’t have this kind of feature. You may need to do some changes in there to achieve that.

Thank you

Hi pixldigital,

Unfortunately at the moment we don’t have this kind of option. You may need to do some changes in there or install a plugin to manage the click counter. Let us know if you have further question.

Thank you

hi winpeace, if you only need to disable recent news on widget, please go to file JNews themes folder > class > widget > normal > element > RecentNewsWidget.php and remove line 57 – 60.

or if you want to hide every date on themes, you can go to customizer > JNews : Global Block Option > Show Block Meta – Date

Thank you

Thanks. May I know I want to display comment box before related post. How to do this?

Hi winpeace,

Please try to check this thread http://support.jegtheme.com/forums/topic/move-comments/#post-28703. Let us know if you need further help.

Thank you

hi srujanshinde, if you need to disable amp, you will just need to turn off both AMP plugin. JNews – AMP & WordPress AMP

Thank you

hi srujanshinde, can you tell me your website url? also your support time is still valid, can you please send your question to our support forum at http://support.jegtheme.com

Thank you

Probably you are using jnews – speed and your css is cached. can you try to disable all cache plugin for example jnews speed or wp super cache first?

if you are not using caching plugin, you can ask detail about this on our support forum, including if you need us to login into your website.

Thank you

I am not using jnews speed and I cleared my website/browser cache many times, I will submit a ticket on your website, I hope you can fix this, I spent so much time on this task.

hi ISMAILALI, yes please send your question to our support forum. it may related with folder permission.

Thank you

I see, but I mean export as you export the theme

I saw files and folders in the date but how to do it, or how you do your demo

hi jakubherok03, we do it manually unfortunately. if you need easy export import tool, i believe there is plugin that work that way on wordpress.

Thank you

hi zenako, the only way you to use sticky post is with using index instead of page. Please go to customize > JNews : Other Template > Index Template. and go to setting > reading > Your homepage displays > Your latest posts

Thank you

hi levleymarketing, thank you for your input. we will take a look at it.

hi mspr1nt, can you login using account that bought this themes?

Thank you

No worries – got our developer to reach out to you.

great mspr1nt, you can put your question on our support forum at http://support.jegtheme.com

Thank you

and please help remove the sidebar from the mobile version of the site

hi idcoru,

1. try to view those ads on frontend. is the problem still exist on frontend?

2. you can add this code on your customizer > additional css :

@media only screen and (max-width: 767px) {
    .jeg_sidebar {
    display: none;
    }
}

Thank you

hi showsarg, may i know what version of themes you currently using? also what version of jnews split post plugin you currently using?

we have demo right here : https://jnews.io/post-split/

i think you are still using old version of plugin that is why you don’t have those option.

Thank you

I’m using the latest version, yesterday I tried to use it, and I do not get the same as the demo, in fact it comes out in a unique way … which are the numbers below as when listing a page version 3.1.1 split version 3.0.2

<!-nextpage-> that code in which place it is placed? before each paragraph to be like another page

hi showsarg, its split post layout 4. and if you want to load all content at first, you have those option too. “Load Mode for Post Split”.

no you don’t need to place something like that on your post. you will just need to having header for your post. it will automatically split by it self. you can choose which header to split. for example h2, h3 or h4. you also have option for that on the themes.

btw

hi Stasyaanna, i don’t know how to respond with this post

hi harperbuddy, its default wordpress behaviour. Im not very sure how to create something like that, it will require research. if you really need it, you will need to find someone that help you with this kind of need.

Thank you

hi hasstacc, our update is fixed this issue. if you still need help about this issue, you may see this thread too : http://support.jegtheme.com/forums/topic/akun-saya/

Thank you