16512 comments found.
Is there a way to remove the “Posted On” for a blog’s date in CSS as seen here? http://prntscr.com/ljf9gn I am using JupiterX ver 1.0.0-rc.1
Hi
Sure it’s possible, please create a support ticket and share your website url. Our support team will fix it for you:
https://themes.artbees.net/new-ticketGot it figured out with support. Had to do some functions and css editing . Thank you!
Hi Glad to hear that 
If any further assistance from us is needed, please let us know. I would be more than glad to help.
I am starting a New Site. Is it better to use the New Jupiter X Theme or Jupiter 6?
Hi
we suggest you check out new theme Jupiter X. Elementor is its default page builder with lots of new features. It’s really fast and powerful with new web technologies.
Please read this article:
https://themes.artbees.net/blog/jupiter-x-announced/Also, please have look at this video:
https://www.youtube.com/watch?v=fnlzOHECEDoI just updated theme to Jupiter 6.1.5 and my portfolio and testimonial items are not displaying. Do I need to do something else? Also, am running PHP 7.0.
Hi
Please create a support ticket, our support staff will fix it for you:
https://themes.artbees.net/new-ticketI would like to create a website on wordpress. What is best for my professional experience, Jupiter or The Ken and where is the difference because I seems I am a bit lost. IS there an article I can read about or you can help me out. Thank you
Hi
Both of them are great, but ken is proper for artists and photographers(for example) and Jupiter is more general and have more features for all purposes. It has more than 160 pre-built templates that you could select and install them and change the content. Also, both of them has visual page builder.
hi there, listen maybe u can help me i know that my support is finished but i have a problem in a page … i mean in this page https://eventi-aziendali-milano.it/natale-per-aziende-prima-della-cena-o-del-pranzo/ i’m using a very nice hover box shortcode, but i can’t change the style of title .. i mean all titles are in H2 .. 
i don’t want this!!!! the tags H1 H2 H3…. i want to decide it … ideas to change it .. i saw in ftp in shortcode folder but no hover box …
Hi
Please create a support ticket, our support team will fix it for you:
https://themes.artbees.net/new-tickethi there i did it .. but no one answer me thanks
I’ve questions about Jupiter X. On the blog, you’ve mentioned that Jupiter X is based on Beans framework. It means Jupiter X is on top of Beans or rewritten from the ground up, but gets the concept from it.
Pre-sale question: as Gutenberg will be the default editor in the release of WP version 5.0, is there anything we would need to do in relation to the Jupiter theme? If we create a site using Jupiter’s page builder & then Gutenberg is released, will it break our site? Let me know your thoughts – thanks! -CT
Hi
Actually, Gutenberg is another page builder, you could use the WP Bakery (Visual Composer) page builder in Wordpress 5 with Gutenberg. Don’t worry about it. You could keep using WP Bakery (Visual Composer) page builder.
Had my reservations about Jupiter X, and Elementor. Having built 100+ sites using Jupiter I gotta say Elementor and Jupiter X is the future, it’s SO much easier to design. I’m super happy with the new direction.
Hi
And we enjoy working with our customers, too! If there’s any help you need, feel free to reach out anytime. Thanks a lot.
Congrats on reaching 100k sales.
Hi
Thank you so much. We make it a point to work hard and find creative solutions so our users have the best experience possible. Messages like these make all the hard work worth it!
Hi, We are having some trouble with the header… When we are on a page.. and scroll down to ‘Jupiter Styling options’ and pick Override Global settings.. then pick Transparant Header with Enable transparant skin. > Then we want Dark > It still stays on Light/WHITE … And on other pages we pick light.. > It stays on DARK..
Seems like its self adjusting to the page or something ?? How to fix it if its not changing from skin ? We want to pick ourself if its dark or light. Right now it doesnt do anything. except 1 color.
We have no caching plugins or what so ever on the site. Any tips/help would be appreciated!
Thanks.
Hi
you could create a support ticket our support staff will fix it for you:
https://themes.artbees.net/new-ticketWhen is Jupiter X being released? Not the Beta the final version?
Hi
We are doing our best to release it before the end of Nov.
Hi, is it possible to change the date format that the datepicker uses? I need it to output Y-m-d as opposed to m/d/Y
I figured it out. Thanks for the great theme as always!
Glad to hear that
Team, any update when Jupiter will be using Elementor as its page builder of choice?
Hi, The current Jupiter Theme 6.x use the WP Bakery (Visual Composer) as page builder. But for Jupiter X theme the Elementor plugin is its page builder. Also, you could use WP Bakery (Visual Composer) in Jupiter x as page builder as well.
In case you have more questions, please create a support ticket, our support team will check and explain these matters for you:
https://themes.artbees.net/new-ticketThat perfect!! Thank you so much for getting back to me so quickly
Does this theme display SVG logo with the new version?
Hi
Sure, It supports SVG images. You should go Theme Options > Global Settings and enable the “SVG Support”. Please check my screenshot:
http://take.ms/rKyobContinuous Google errors due to wp-content/themes/jupiter/assets/js – I get these errors: Text too small to read
Clickable elements too close together
Viewport not set
This is a JS page, Google shouldn’t even see this.
FIX. PLEASE.
Hi
Please create a new support ticket with some screenshot, Our support team will investigate your issue:
https://themes.artbees.net/new-ticketIs there any simple way to remove the flexslider? Maybe i’m missing something really simple here…
It appears to load when its not in use when I look at GTMetrix waterfall
Hi
Sure, it’s possible, but it’s better to create a support ticket our support staff will investigate your site and fix it for you:
https://themes.artbees.net/new-ticketUpdated 6.1.6 and latest wp bakery included with Jupiter and now Fancy Title on the websites I’ve updated no longer show the correct color. White is now a medium grey, tried removing and re-adding but doesn’t fix.. Please advise.
Previous version of wp baker was 5.48 (to 5.42) and Jupiter was 6.1.4 to 6.1.6. Not sure if it was the theme or plugin update that caused the issue.
Hi
Please create a support ticket, Our support team will check and fix it for you:
https://themes.artbees.net/new-ticketWhen Jupiter ends support in 2 years. Will Jupiter X be free to everyone who needs to migrate there sites over from Jupiter?
Hi
Currently, it’s free for Jupiter’s users and it will be free. Actually, it’s the next Jupiter version.
That’s cool. Thanks!
You’re welcome
How long does it take to get a support/reply through the ticket system?
Hi
Depending on the ticket, it may take a while. But the usually below 24 hours.
Approaching that now. Thanks!
You are most welcome
error code 202 on Jupiter X install (fresh) – WPEngine – when installing any jupiter plugin or importing a template. Reset file permissions- no luck.
Hi
Please create asupport ticket our support staff will check and fix it for you:
https://themes.artbees.net/new-ticket
