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11466 comments found.

Hi I just updated the theme to the latest version (really regretting it!) and now my Edge Slider isn’t working on the homepage AND the WooCommerce carousels aren’t working. Can you have a look at the homepage at www.freediving.life and let me know how to fix as soon as possible?

I’ve tried absolutely everything and can’t get the Edge Slider or WooCommerce carousels to work. The Woocommerce carousel doesn’t appear at all whatsoever, it’s just an empty space. And the Edge Slider shows the picture but not any of the text and does not go to the next slide. Can you please help as soon as possible? My site is live and it really needs to show at least the slider!

Hey somehow, by some miracle, everything seems to be working now (!!) It doesn’t display the Edge Slider when I’m logged in and looking at the page, but it displays it when I’m logged out, which is fine. Carousel is actually much better than before. Thanks.

Hi,

Thanks for your update, glad to hear it works for you.

Please kindly let us know if you need any assistance.

Regards.

Thinking about Jupiter for a new project. Would like to use Visual Composer Ultimate Addons. Is that plugin compatible with Jupiter?

Hi,

It’s not officially compatible with the Jupiter theme so we don’t add it to our list here: https://themes.artbees.net/docs/compatible-plugins

However, I see some customers use it on their sites and it works fine, so you can give it a try.

Regards.

Hello, Is there a way to control the slideshow Speed of the testimonial widget slider ?

Thank you

Hi,

Yes, you can control the Slideshow speed of the Testimonial item easily, there is an option in the Testimonial item settings.

Regards.

Is there a way to not delete all the content when importing a template?

Hi,

We have a walkaround solution for this, please kindly open a ticket in the support desk, our support staffs will assist you on this.

https://artbees.net/themes/dashboard/new-ticket/

Regards.

Hello I was added layer slider latest version which included in theme But I want to control speed of banner its going very fast Can you please tell me how to control banner speed?

Hi,

I recommend you to take a look at the Layer Slider plugin document here:

https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#builder-slide-transitions

Regards.

hoatbui

hoatbui Purchased

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