artbees

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9433 comments found.

Hello, is it possible to add a blog post, or a number of blog posts (such as the Blog Teaser example, Blog Spotlight Two Column or Magazine examples) on the Homepage Scroll version?

Hi,

By homepage scroll you meant One page site? like below:

http://demos.artbees.net/jupiter5/pages/edge-one-pager-content/


If so, you need to enable Visual Composer in Edge slider post type from Visual Composer > Role Manager to be able to user shortcodes in each slide.

Regards,

Hi,

I’m going to purchase Jupiter for my latest project. I want to use Sinope demo – but a number of pages do not fit the screen. How do I fix this, please?

Thanks.

Hi,

Thanks for your interest in our theme.

By not fitting, you mean a small white space on right section of the site? if so, it’s fixable. After the purchase open a ticket in our help desk so our support staffs can fix it in you site.

https://artbees.net/themes/support/


Regards,

Hi, when responsive, images in gallery look very small… http://adrianocaraccioloarchitetto.it/portfolio-posts/vigna-clara/ Is there any command or do we have to resolve it by ourselves? Tnx

Hi,

As far as I see they look fine and on mobile devices, they convert to larger images in one row. Also, you are using one of the default Visual Composer shortcodes which we do not have control over it. We can only support shortcodes with red icons.

Regards,

Hello, I just updated the theme and it says I need to update Visual Composer (which came with the theme) but it won’t let me because it says I need a license for Visual Composer 4.12. How can I get the update?

Also, I am using a plugin to offload all images offsite. When I do that, the image resizing does not work for the “similar posts” feature: https://db.tt/C8vt6IgP

Any workaround for that?

Hi,

1. Please update the Visual Composer as explained below.

https://artbees.net/themes/docs/update-visual-composer/


2. It’s probably a compatibility issues. It needs to be checked by our support staffs to see if this plugin work fine with our theme or not.

https://artbees.net/themes/support/


Regards,

scenicrte

scenicrte Purchased

Greetings. Can you tell me where to set the light/dark colors used in the override option “Transparent Header Skin”?

Hi,

Hoping to understand you correctly.

you need to change the light / dark color, right? there is no option for that and needs some custom CSS to override the colors.

If you see I misunderstood you please open a ticket in our help desk so our support staffs can help you.

https://artbees.net/themes/support/


Regards,

fguespe

fguespe Purchased

Did you fix the google maps problem?

Hi,

Not yet, I talked to our development team about this again some days ago. They will release an update as soon as possible. We have fixed this issue for the other theme and it will be fixed for this theme soon.

Thanks for your patience,

How do you hide the header title on the product page + category page? I can’t find an option for this. Thanks

Hi,

There is no option at the moment and it can be done via CSS. Please open a ticket in our help desk and send you site so our support staffs can write CSS for you.

https://artbees.net/themes/support/


Regards,

cabplan

cabplan Purchased

I am trying to just activate the plugins on a fresh install of WP through the Godaddy installer, Jupiter theme activates fine but every time i try to activate the “WPBakery Visual Composer” I get major errors at the top of my pages and it like logs me out:

Warning: include(../wp-content/themes/jupiter/framework/plugin-integrations/visual-composer/fields/toggle.php): failed to open stream: No such file or directory in /../wp-content/themes/jupiter/framework/plugin-integrations/visual-composer/init.php on line 29

Warning: include(): Failed opening ’../wp-content/themes/jupiter/framework/plugin-integrations/visual-composer/fields/toggle.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in ../wp-content/themes/jupiter/framework/plugin-integrations/visual-composer/init.php on line 29

Warning: include(../wp-content/themes/jupiter/framework/plugin-integrations/visual-composer/fields/upload.php): failed to open stream: No such file or directory in ../wp-content/themes/jupiter/framework/plugin-integrations/visual-composer/init.php on line 30

Warning: include(): Failed opening ’../wp-content/themes/jupiter/framework/plugin-integrations/visual-composer/fields/upload.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in ../wp-content/themes/jupiter/framework/plugin-integrations/visual-composer/init.php on line 30

Warning: include(../wp-content/themes/jupiter/framework/plugin-integrations/visual-composer/fields/visual_selector.php): failed to open stream: No such file or directory in ../wp-content/themes/jupiter/framework/plugin-integrations/visual-composer/init.php on line 31

Warning: include(): Failed opening ’../wp-content/themes/jupiter/framework/plugin-integrations/visual-composer/fields/visual_selector.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in ../wp-content/themes/jupiter/framework/plugin-integrations/visual-composer/init.php on line 31

And So on,

Does anyone know how to fix this, I did a WP install with Jupiter and these themes locally and everything worked fine, any help would be most appreciated.

Hi,

As far as I see in above list, they are warning and they will be visible only when Debug mode in WordPress is on. Please turn in off as explained below.

https://aristath.github.io/blog/wp-hide-php-errors


If the issue persists, please open a ticket in our help desk.

https://artbees.net/themes/support/


Regards,

canemre

canemre Purchased

Google maps not working.

“Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”

Hi,

We have a known issue regarding to Google Map and it will be fixed in the next major update.

Thanks for your patience,

This template is really good for any type of website !! But I think it has a problem: it installs a huge block of code in the header that seems to have no use (I can delete without problems , but returned alone … ) , which considerably increases the website weight at a strategic location for google which affects SEO… Ie : look line 127 of the page code of this web site : www.bsedition.com

Hi,

Sorry for late response on previous comment, I answered to it.

Regards,

Hi, Sorry but you made an easy answer. The problem requires further response : ie, look line 127 of the page code of this web site : www.bsedition.com. Thanks !!

Hi Jupiter! I I am close to buy this beautiful theme but I must ask something first. In this demo:

http://demos.artbees.net/jupiter5/summanus/about-us/

top bar, menu and header are in totaly mess when you look it in Internet Explorer 11. Is it known bug or just old version demo? Is it already fixed?

Thanks.

Hi,

Thanks for your interest in our theme. It’s a known bug and it has been fixed in the latest version. The demo is one version behind the latest version.

Regards,

Why do I have problems viewing product (http://prntscr.com/bwnvcu). I’m using “Jupiter 5.1.7” and this is the current configuration (http://prntscr.com/bwnvt4).

The problem continues to refresh the page in any browser … But if you change the browser size is adjusted immediately as it should be.

The website is “http://colchonesparaiso.com.co/colchones/linea-paradise-health/”

I appreciate very much the help you can give me this error.

Hi,

This issue needs to be investigated by our support staffs cause I can not guess what is the issue exactly.

https://artbees.net/themes/support/


By the way, try to create a new page an only add the products shortcode and check if you have the same issue or not. Additionally, you can do the following troubleshooting steps.

https://artbees.net/themes/faq/troubleshoot-a-theme-issue/


Regards,

Hi,
I installed your theme and i receive a google API Key missing error, due to this I can not see the map. On your demo files how ever I see the map but in console there is an API missing key error. How should I fix this?
Here is the link: http://preview.themeforest.net/item/jupiter-multipurpose-responsive-theme/full_screen_preview/5177775 Regards

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