artbees

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9633 comments found.

assaadch

assaadch Purchased

Hi, is there any html version for this template?

Hi,

No, there is no HTML version of this template. It’s only presented as a WordPress theme.

Regards

My site is loading broken and after 2 seconds it becomes normal. What is the problem causing this? My site is: http://new.bytecode.com.bd/ I turn off the preloader and this happens and i don’t want to use the preloader. Please help

Hi,

When the Google Page Speed Optimization option is activated, the stylesheet and js files will be loaded at the end of the page, so it happens due the loading process.

Please deactivate this option from Jupiter -> Theme Options -> Advanced.

http://imgur.com/a/8CFfm

If the problem persists, please open a ticket in support desk so we can fix it for you.

https://artbees.net/themes/support/

Regards,

Hi,

I’ve noticed that when viewed horizontally on mobile devices, that the menu does not work properly.

Is there a fix for this?

Hi,

This should not happen, please open a ticket in support desk so we can investigate this issue for you.

https://artbees.net/themes/support/

Regards,

Hey! For those of you trying to have megamenu column title as links, consider adding html tags in the navigation label: <a href="Your url">Your label</a>

Hi,

It actually works, but please ask for feature requests in our community forums so we bring a standard solution for the situations like this.

Anyway, thank you for this solutions! It surely helps a lot of users. :)

Regards

Hi, pre-sale question. Do you have catalog mode for woocomerce? thanks

Hi,

Sure, it doesn’t refer to Jupiter, It’s Woocommerce related only.

Regards

Visual Composer Column or row styles on Edge slider doesn’t work on “One Page Edge” slider front end. Any solutions?

Hi,

Please open a ticket in support desk so we can investigate this issue for you.

https://artbees.net/themes/support/

Regards

Hi, I’m using Jupiter and am wondering what exactly “SEO Optimised” means? Because when I look at the source code of your demo (and on my own site) I see a lot of clouded html.. that can’t be good for SEO? http://prntscr.com/c9cucx

Hi,

It actually IS good for SEO. you are seeing the minified version of the website. It increases the page speed so it affects on SEO directly. There are plenty of SEO optimization instruction applied to the theme, so if you use Jupiter, you will get a higher rank in Search Engines.

I recommend you follow this conversation which is including some good tips for using Jupiter to get the best ranking results:

https://artbees.net/themes/blog/adam-binder-increase-seo-rankings-with-jupiter/

Regards

Hi! Can i install the awebooking plugin in this theme?Include woocommerce this?

I already use this theme on 1 website.

If i want to use it in another new website. I have to buy it again=?

Hi,

You can use awebooking plugin, but as it’s a third party plugin, we can not guarantee that it’s fully compatible with our theme.

If you want to install Jupiter on a new domain, you should buy another licence, but if you want to install new Jupiter on a subdomain or another folder, you may use that one licence you already bought.

Regards

Hello! I have a problem with my Jupiter: it is not showing colors properly.

After I select color in theme settings, it saves it in color code (example: “000000” -this is black)

Now to work properly in code, it needs to be like this: Color:#000000 My theme is missing that part ”#” so it shows like this color:000000 and my browser have no idea what is that and color is not showed.

How can I fix this, please? Thanks! Dominique

Hi,

Please make sure you are using the latest version of Jupiter.

It also might be happening due the usage of a third party plugin.

Please follow up this instruction and if the problem persists, open a ticket in support desk so we can investigate the issue:

https://artbees.net/themes/faq/troubleshoot-a-theme-issue/ https://artbees.net/themes/support/

Regards

you have a very good design. I just do video, Website Presentation, Can I use your site?

Hi,

Sure, why not? we have a lot of customers who are using Jupiter to present their videos and Portfolio. You can choose a premade template from a growing template magazine of Jupiter if you need a predesigned website, right here:

https://artbees.net/themes/template/

Regards

you all have not released an update in almost a month and so much has changed, I fear for updating my WordPress to 4.6 and other plugins as this theme is so behind the core. Lots of issues with VC and blog categories. Seems you all are more of a support desk then developers.

This used to be the theme to beat in 2014, now it is the theme I want to beat up! Please get back to what was working and updating things right and on time.

Hey there,

Thanks for your feedback.

Well thats not the case, V5.2 with over 130 tasks resolved or improved will be out in few hours. V5.3 which has the rest of the 80+ tasks is under progress and half way done and will be out mid-September.

The reason why we have not yet released any update in the past 40 days is :

1. August is off days for most of our staff and parallel workforce within this time is not synced.

2. We have been improving our testing frameworks and one of the reasons why we delay is to make sure our updates does not break any of our 40k+ customer’s websites.

As a new season started, we are hyped and energetic to make great releases within the next 2 months.

About those WP4.6 and plugin updates : they all are compatible with current Jupiter Version and if such cases happens we urgently respond and make quick patches.

Thanks

Hi,

You might be using Visual Composer plugin, the original version which is not compatible with our theme. Please make sure you are using Visual Composer (Artbees Modified Version), it comes bundled with the theme and is free of charge.

The automatic update only works on the modified version.

If the problem persists, please open a ticket in support desk so we can investigate the issue for you. It usually takes between 5 to 15 hours to respond.

https://artbees.net/themes/support/

Regards

hi! how do i change the icon in shortcode-> custom list?i need mk calendar icon.

Hi,

You can change the icon if you change the Icon Class name option in the custom list settings.

http://imgur.com/a/BdAJF

Regards

Is there a way I can configure the footer to have two sections, but not split evenly? I want the first section to be 1/3 and the 2nd section to be 2/3rds.

Hi,

You may use a two part footer and change the width of the parts with custom css to get the desired look.

If you need assistance on this, please open a ticket in support desk.

https://artbees.net/themes/support/

Regards

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