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11050 comments found.

KTMCO

KTMCO Purchased

Hi,

Since one of the last updates there is a strange behavior in WooCommerce.

- System status of WooCommerce is not working ( blank page or due to timeout ) - Store Credits are not shown in My Account page

Hi

Would you please open a ticket in the support desk regarding this issue?

https://artbees.net/themes/dashboard/new-ticket/

Regards

Hi,

Just 1 short question:

Where can I change the color of the ’’item title’’ in the Classic Portfolio.

(the text under the item photo, on the white background) Like this one: http://preview.themeforest.net/item/jupiter-multipurpose-responsive-theme/full_screen_preview/5177775?_ga=1.3407794.381945226.1492729892

Kind Regards

Great to hear that :)

TPrintS

TPrintS Purchased

Do all templates work with both themes now? I have gotten Jupiter before and then the template wanted only worked on Ken, is that still the case? You claim 130 templates but do not specify what works where until you buy one.

Hi

Actually, no. The themes are different in structure and codes so the templates will not work on each other.

Regards

That’s my point. It is confusing for us and false advertising to say 140 themes when half of them only work on Ken.

teads-fr

teads-fr Purchased

Since 5.7, 3rd-party cache system and 3rd-party minifier are not supported with that theme. For example, WP-Rocket explain that unfair problem: https://github.com/wp-media/wp-rocket/issues/397

Hi

Thanks, it’s been under development discussion now. Thanks for informing us.

Regards

Hi there, just purchased your theme.

I just took over a client’s site that was running version 1.3.4 of Jupiter, so I bought a license with the intention of installing the newest version. Of course, it broke the entire site and everything looks messed up. Is there a way to upgrade from 1.3.4 to the newest version without breaking everything?

Hi

Actually, no. Updating to the newest version requires re-creation of the pages. Sorry for that.

Regards

Hi! I’m considering buying Jupiter, but unfortunately I’m not sure if it will work with my current server.

In the server requirements section of Jupiter documentation, the minimum MySQL version appears to be 5.6 or greater. However, my current hosting company is using Maria DB v.10.1 (https://mariadb.org/about/ ) as their database solution.

As far is I’m concerned, MariaDB 10.1 should be compatible with MySQL 10.6, but I would like to learn whether Artbees has in any way verified that Jupiter Theme works without any issues with MariaDB 10.1 (or earlier).

I would appreciate your input regarding this matter.

Thanks in advance!

Hi

MariaDB shouldn’t have any issue with our theme. However, we didn’t test it, but it should work properly with MariaDB.

Regards

Hello

Is your theme bootstrap enabled?

So if we want to use bootstrap styling in our design, will it show up correctly in your template?

Thanks

Hi

We don’t use Bootstrap. We re-created everything from scratch. Actually, it has our own framework at the moment.

Regards

So if i want to create custom forms then I need to add bootstrap in correct?

Hey! How can I update the new templates? I love “PROSERPINA” and “JOI” and, although I have installed the latest Jupiter update, those themes do not appear on the “appearance” section of wordpress… What can I do?

Hi

They don’t appear in Appearance section, they are located in Jupiter -> Control Panel -> Install Templates.

Regards

Hello! I have a paging problem in the Woocommerce pages created with the theme and I have been looking for a solution through ticket, but you seem to be just skirting the problem. I have a certain urgency in the solution obviously. In some messages exchanged so far in the ticket, you have not presented me with a solution in fact. Can you give me some attention and solo?

Hey! I was wondering when the add-ons will be available? Ciao!

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