23251 comments found.
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Hi there !
Any idea on what could it be… ?
Fatal error: Out of memory (allocated 114032640) (tried to allocate 251105 bytes) in /home/csola376/micro-inversor.com.br/wp-includes/shortcodes.php on line 197
it was running smooth…
help 
Hi,
This is caused by a memory limitation that is currently setup on your server and or WordPress installation,You need to ask your host provider increase the PHP memory limit.
You can find more information on http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Hope that helps.
Thanks.
Hello, just curious, i purchased this theme for a website i created, now i want to use this theme on another website im making for myself. Do i need to purchase it again? thanks
Hi,
All ThemeForest products allows One license for each domain on which you will install the theme (sub-domains or multisite installation does not matter though).
So regardless of number of clients, license works with number of domains. So if you are building 10 websites, you need to purchase 10 regular licenses for that etc… These are license usage policy of ThemeForest (and we have no control on this), you may wish to confirm from ThemeForest here:
https://help.market.envato.com/hc/en-us/requests/newThere is no unlimited usage license.
Thanks.
Hi,
We’re getting the rev slider error:
Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include. This includes make eliminates the revolution slider libraries, and make it not work.
It seems like a theme plugin issue since when we disable/change the theme everything works as it should. We’ve already tried the suggestion and it just breaks the site page.
Can you take a look and see what’s causing this?
Ryan
Hi,
To fix it you can: 1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true.
Screenshot: https://pasteboard.co/HNGR4zY.png
Hope your issue will solve and if not then please contact us through our support system with your site WP Admin Login details so we will check and solve it for you.
Thanks.
Hi, how can i disable the carousel effect on featured image for blog with timeline layout?
On loading blog page featured image doesn’t show until about 5 seconds. Then each 5 seconds it’s like it’s sliding to a next image when there isn’t one.
If you leave the browser tab on a moment the image is visible and you go back to the tab, the image slider has stopped. And the other way, if you leave when image not visible and go back, image never shows up. Also, if you hover your mouse over any post item on blog page, the image slider for this particular post doesn’t even work at all…
I see I can set Slideshow Type to none in post options on the edit post page, but then it doesn’t show any image at all. About the post option “Featured Images”; even if i wanted to add more featured images in this carousel, where would i add them?
Hi,
The Carousel effect is the default effect of the Theme on Blog page when you used two or more then two featured images for the single post and there is no option to turn it off in the Theme Options, If you do not want to use carousel effect then simply you can use single featured image for the post, then it will not work as carousel.
Thanks.
I had all the settings correct which was why I didn’t understand the carousel effect kept on working. I discovered that when I activate “Apply Post Link to Content”, the carousel is active. When I deactivate this option, the carousel is not active. Feels like a bug in the theme…
Hi,
Sorry for misunderstanding. This is not the bug. If you want to disable the carousel effect then you should disable it from Theme Options >> Slider Config >> Disable the slider loop and auto play.
Thanks.
how can i change the background color for tip hot?
Hi,
You can change its color from Appearance >> Theme Options >> Skin >> Shop as per your requirements.
Thanks.
Hello, How can i archive the side navigator with narrow open new child menu like in your photography3 demo? Right now my setting on header type are side navigator, but when i add new child menu under the parent menu, it just fly-out the child menu instead like your photography3 demo with narrow open to display the child menu.
Hi,
We have added the Custom JS/JQuery code for making Menu as it is showing on the Photography 3 Demo using header Type: Side.
So in order to make your site Menu as Photography Demo 3 menu you have to use the Header Type Side and then paste the JS/JQuery code into Appearance >> Theme Options >> Skin >> JavaScript code.
Please contact us through our support system so we will provide you that JS/JQuery code.
Thanks.
Thank you for the response, i have submitted ticket on support forum. Please check.
Hi,
Your ticket has been resolved please check your ticket reply and reply to your accordingly.
Thanks.
Hi, how make frame around picture and Text, like jn picture https://prnt.sc/ljck0o ? If I made row with 2 columns (picture and text) I got frame with big spaces in bottom https://prnt.sc/ljcnmt
Hi,
1. That frame around picture and Text is the section made using “Porto Image Frame WP Bakery element” and set predefined CSS class “m-b-xl” in it.
2. Please share your Live site URL where this space occurs so I’ll check and provide you the Custom CSS for solving that.
Thanks.
Hi, I need to migrate my store from one domain to another. When I use “all-in-one WP”, I cancel the license number on the old one and enter it into the new one, it doesn’t load my site.
Do you have any manual on how to migrate? Thank you
Hi,
You can use this plugin for migrating your WordPress website from one domain to another: https://wordpress.org/plugins/duplicator/
Please read and follow the instructions written on the plugin page or doc.
Thanks.
Hi, I have problem with option courses. I managed to insert different courses but I can’t figure out how to display then on the page courses. Thanks.
B.
Hi,
Actually, The Portfolio in the default Theme is used as Courses in the Education Demo, We have created a page and named it as “Courses” and then set that Courses page as Portfolio page from Appearance >> Theme Options >> Portfolio: https://pasteboard.co/HNxaz4c.png
So if you are adding new Courses as per your requirements then that Course will automatically be added on the Courses page, and also you can set that Courses page setting from Appearance >> Theme Options >> Portfolio >> Portfolio Archive.
If you have any issue then please contact us through our support system with your site WP Admin Login details so we will check and solve it for you.
Thanks.
Hello! Quick question, I’ve managed to delete all of the shop related pages, i.e dashboard, cart/basket etc. Please could you provide the shortcodes required to create these pages?
Thank you, Adam
Hi,
Please read and follow the instructions written in the below given docs:
1. https://docs.woocommerce.com/document/woocommerce-product-search/shortcodes/
2. https://docs.woocommerce.com/document/woocommerce-shortcodes/
3. https://docs.woocommerce.com/document/woocommerce-pages/
Thanks.
Hello and thank you. I have just set up the pages but can’t seem to get the cart to show in the header nor link through to the page by clicking the link that accompanies “Basic” has been added to your basket.
Hi,
Can you please contact us through our support system with your site WP Admin Login details so we will check and solve it for you.
Thanks.
Done.
Hi, I have a problem. I noticed that when finalizing the request not redirected to the thank you page, how to solve this?
Hi,
Please read and follow the instructions written in the below given docs:
1. https://www.themelocation.com/how-to-redirect-customer-to-custom-thank-you-page-in-woocommerce/
2. https://bobwp.com/an-easy-way-to-redirect-customers-to-a-thank-you-page-with-woocommerce/
Thanks.
I used the first method and it did not work, probably with the second method will not work either. The problem is that the page does not redirect to the thank you page.
Hi,
Then I think there is any plugin which is confliction with the Theme or WooCommerce files so please contact us through our support system with your site WP Admin Login details so we will debug and solve the issue for you on your site.
Thanks.
Hi team, I really liked your theme and want to use it for creating an e-commerce website. just a few pre-sale questions if you can help me with:
(1) I want to use the Shop 9 demo. Can I directly download it and make changes accordingly. Or I need to start from scratch? (2) Is it possible to manage reviews and comments? If I want to add a few comments and reviews on my own, can I do that with this theme? (3) How can I integrate a payment gateway? I may use PayPal or Stripe for now. Can you guys help me in setting it up? (4) This is a WordPress theme?? I never worked on WooCommerce.. I am assuming it will work just like a Wordpress theme and can be installed likewise?
Just these questions for now and we are good to go. Thanks in advance.
Hi,
First of all thanks for showing your interest in Porto WordPress.
1. Yes, you can download any Demo as per your requirements by just 1-Click Import, Please see the Video Installation and Importing Demo Guide here in the Theme Documentation: https://www.portotheme.com/wordpress/porto/documentation/installation-video/
2. Yes, you can easily manage review and comments by using the Porto WordPress Theme.
3. As you know the Porto WordPress is purely based on WooCommerce, and WooCommerce has the default functionality for adding payment gateways and you can read more about it here in the WooCommerce official Documentation.
4. Yes, It is the WordPress Theme and can be used smoothly and also we are always here to help our customers
Thanks.
Consider solving this issue: https://wordpress.stackexchange.com/questions/319390/in-woocommerce-product-archive-how-can-you-also-set-the-quantity-to-be-added-to
I have it as well.
Hi,
Sorry to say that but this is not the issue, this is the extra functionality the Theme and WooCommerce have not provided by default so you have to achieve it by using Customization.
Also can you please consider to extend your support? It’s already expired from 2016.
Thanks.
Ok, I extended support in order to support your activity, because you’ve definitely done a good job as years passed by.
Thank you so much for your appreciation
Well… please do forward my extra functionality proposal to the dev team. Others might request it too, and they might end up implementing it. Thank you!
Hi,
I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.
Thanks for your understanding.
top navigation not showing in mobile and tablet www.gemstones.co
Hi,
Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site on mobile and tablet after removing the browser cache.
@media (max-width: 767px){
#header:not(.header-builder) .header-top {
display: inline-block !important;
}
#header .header-top .mega-menu {
font-size: 9px !important;
}
}
Thanks.
Hi,
Your issue has been solved please check your site after removing the browser cache and do not check the site as resizing the browser as this is not the standard way, Please check the site on the real device or on the online simulator as here: http://www.responsinator.com/?url=www.gemstones.co
Thanks.
Hello team,
I have a simple (I guess) issue, everytime I make a copy of some product page and publish this copy with some change on it(as some phrases and pictures changes) , I get a White blank produto page or an ERROR 500 page. I know the page is the because I can edit it and it looks normal but looks like is not working for some hidden issue…
PLs Help me
Hi,
Can you please contact us through our support system with your site WP Admin and CPanel Login details so we will debug your site and solve the issue for you.
It may be because of any third party plugin confliction.
Thanks.
All right, will do that. Thank you !
Most Welcome!
I was going to do that now, but I realized the problem is already solved, so thanks again ! That was fast !
Sound’s Great!
Hello. Theme Option Export/Import is not working! Please help.
Hi,
Please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you on your site.
Thanks.
Hi, How make Simple Image Gallery (Image gallery in the same row)? like on Your page https://www.portotheme.com/wordpress/porto/classic-original/lightboxes/
Hi,
That Image gallery is simply made using Single Image WP Bakery Element.
First, we have added a Row and then divide row into 3 Columns and then use/set Single Image WP Bakery element in all of the three columns of the row and set it as per the requirements.
You can also create the same simple Gallery by following the steps listed above.
Thanks.
hello
in my checkout page i have his error.
Notice: WC_Cart->taxes est obsolète depuis la version 3.2 ! Utilisez getters (WC_Cart::get_cart_contents_taxes()) and setters (WC_Cart::set_cart_contents_taxes()) à la place. in C:\xampp\htdocs\librairielbu\wp-includes\functions.php on line 3853
Notice: WC_Cart->shipping_taxes est obsolète depuis la version 3.2 ! Utilisez getters (WC_Cart::get_shipping_taxes()) and setters (WC_Cart::set_shipping_taxes()) à la place. in C:\xampp\htdocs\librairielbu\wp-includes\functions.php on line 3853
Notice: WC_Cart->taxes est obsolète depuis la version 3.2 ! Utilisez getters (WC_Cart::get_cart_contents_taxes()) and setters (WC_Cart::set_cart_contents_taxes()) à la place. in C:\xampp\htdocs\librairielbu\wp-includes\functions.php on line 3853
Notice: WC_Cart->taxes est obsolète depuis la version 3.2 ! Utilisez getters (WC_Cart::get_cart_contents_taxes()) and setters (WC_Cart::set_cart_contents_taxes()) à la place. in C:\xampp\htdocs\librairielbu\wp-includes\functions.php on line 3853
please can you help me to resolve it ?
Hi,
Can you please make sure that you are using the latest theme and plugins. If not then please update the theme and theme required/recommended plugins.
And it may be because of any third party plugin conflicting with the WooCommerce or Theme default files so please once also check after deactivating all the third party plugins as well on your site.
And please read and follow the instructions written in the below-listed thread and docs hope it will help you in solving your issue:
1. https://github.com/woocommerce/woocommerce/issues/16861
2. https://github.com/woocommerce/woocommerce/issues/20638
Thanks.
Hi,
This issue mostly occurs when some Cache like CloudFlare or server cache blocking the JS of the WP Bakery.
OR
This issue mostly occurs when any third party plugin conflict with the WP Bakery and blocking the JS of the WP Bakery to load/run.
So please check once in your browser console, you will find the issue cause there.
And please contact us through our support system with your site WP Admin Login details so we will check it for you.
Thanks.
