1618 comments found.
Hi, how should i update to the latest version? i have currently version 2.2 installed. Thanks
Hi,
Thank you for purchasing.
Here is detailed instruction about how to update theme http://themes.themegoods.com/grandrestaurant/doc/how-to-update-the-theme/
Hi, is this the latest child theme version? http://themegoodsthemes-pzbycso8wng.stackpathdns.com/grandrestaurant/doc/wp-content/uploads/2015/09/grandrestaurant-child.zip Thanks
Yes that’s correct.
Hi, can i change demo without loosing content? thanks
Could you please provide more detail about “changing demo” you mentioned please. I am not sure I understand you correctly.
Hi, i need to change from a style to b style without loosing my content. Thanks
You can change to each demo styling from Theme Setting > Styling.
ok, BUT DO I KEEP MY CONTENT?
Yes it’s only change theme styling option. You contents will remain the same.
Hi, how should i update to the latest version? i have currently version 4.6 installed. Thanks
Yes we would recommend you to update to the latest version of theme and all required plugins.
How should i update from version 4.6 to current version?
Yes of course you should. Please also make sure you update all required plugins as well.
i am asking how, the steps. i know that i should.
You can update all required plugins from Appearance > Install Plugins.
Hi, we are facing issues with the update. Can you please help?
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi recently purchased, have to say great theme. I hope you can assist me with The top.bar where the logo is, when scrolled down it shrinks the height of that section and logo to 96×32 even. That causes the logo is too small. How to enlarge logo please to its normal original size.
We found this answer, but its not been helpful. Thanks.
ANSWER over 2 years ago Hi,
Thank you for purchasing.
Could you please open /wp-content/themes/grandrestaurant/js/custom.js remove code line 286 to 507
Hi,
Thank you for purchasing.
Could you please provide URL of your site so I can check it for you please.
Here it is on test server and domain http://solarnipanel.rs/
Also, please how to get sticky top bar on desktop and mobile version? Thanks
.logo_wrapper img
{
max-height: 80px;
}
2. I can see you have already enabled sticky menu?
Any upcoming sales? Considering purchasing this theme and wanted to ask since Black Friday is around the corner.
Hi,
Thank you for interesting.
Unfortunately we have no plan for any upcoming sale promotion.
1. I can see a space between menu and the slider? This is due to the title of the page. If I provide title of the page, it appears to be a big one. I made it empty and cannot get rid of the space. How to remove it? 2. I have put the right long and lat, however, nothing is showing up on the map.
You can see both from: https://crèmedelacrèmebest.live-website.com
Could you please let me know how to solve those two?
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi! how to change the symbol after the price?
Hi,
Thank you for purchasing.
Did you mean you want to change price currency?
I want the currency to be displayed after the price
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Then please let me know ticket ID.
TICKET #1779985
how to add popup reservation? in /wp-content/themes/grandrestaurant/js/custom.js not have jQuery(’#tg_reservation’).on( ‘click’, function() {
Hi,
Thank you for purchasing.
Could you please provide URL of your site.
thank you! how to change default time 6:00PM? screen http://print-card.online/screen.png
jQuery('.pp_time').timePicker({step:tgStep, startTime:tgStartTime, endTime:tgEndTime,show24Hours:true});
Hi! how to change time format in booking table 11PM to 23:00 ?
Hi,
Thank you for purchasing.
Could you please open theme’s file /js/custom-time.js at line 5 change to.
jQuery('.pp_time').timePicker({step:tgStep, startTime:tgStartTime, endTime:tgEndTime,show24Hours:true});
Please take a look at my issues.
1. Image parallax not showing on desktop version. Link: https://mintfood.vn/menu/ 2. How to adđ woocomerce shortcode when using content builder.
Thanks!
Hi,
Thank you for purchasing.
1. Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
2. You can add shortcode to text block module in “Text” mode of visual editor.
Please take a look at the ticket #1765053, it’s kinda urgent! Thanks!
Hi,
Thank you for purchasing.
Our support staff replied your ticket. Could you please continue there.
Hi.
How can I change the text of the ‘RESERVATION’ button of the main menu?
Thanks.
Hi,
Thank you for purchasing.
To alter the “Reservation” text, please navigate to your theme files under Grand Restaurant>Templates>template-top-menu.php around line 290, next to the “ThemeDomain” text and have it altered to your preference:
My SSL does not work properly and it shows me Mixed Content: The page at ‘https://www.grupospala.com/' was loaded over HTTPS, but requested an insecure image ‘http://themes.themegoods.com/grandrestaurant/demo1/wp-content/uploads/2015/06/paper_bg.png'. This content should also be served over HTTPS.
Hi,
Thank you for purchasing.
Could you please provide WordPress account here https://themeforest.net/user/ThemeGoods
I will check the issue for you.
Hi. I want to set a link to the reservation popup in the content. I’m following this instructions ( http://themes.themegoods.com/grandrestaurant/doc/how-to-link-to-reservation-popup/ ) but it is not working. First, line is not 900, is 954. On second hand, no matter what i change in custom.js, it does not work…
HI, finally got it working. There is a problem with -Theme setting, if we dont have activated compress js, it does not load the changes you make to js files.
Now we want to edit reservation form to show only the fields we need to. Where can we do this?
Hi,
Thank you for purchasing.
It would required editing core theme code to customise that part. Please let me know if you are familiar with editing PHP & HTML code.
Hi,
Yes I am familiar. I’m editing template-topmenu.php and functions.php. Is there something else to edito for reservation form?
Yes that should be 2 files you have to edit in order to customise reservation form fields.
There is a new update in the theme. Themes
The following themes have new versions available. Check the ones you want to update and then click “Update Themes”.
Please Note: Any customizations you have made to theme files will be lost. Please consider using child themes for modifications.
Will i loose all my settings if i do this update ?
Version: 4.3 to 4.4
Hi,
Thank you for purchasing.
All settings and contents will remain the same.
I bought this template exactly on this date “2017-01-06 02:54:38 UTC” Delete all files from my server now I try to use it and import the demo for easier and it does not let me tell me that my token is not valid
Hi,
Thank you for purchasing.
Could you please provide WordPress account here https://themeforest.net/user/ThemeGoods
I will activate theme for you.
there was an error his page did not load full,but when I want to import the demo it lasts for hours and in the end it does not succeed https://snag.gy/921kTp.jpg
Could you please provide WordPress account here https://themeforest.net/user/ThemeGoods
send the wordpress data
?
I bought this themes a while ago and now it does not let me import the demo to reinstall it on my page, why?
Hi,
Thank you for purchasing.
What’s error message you got please?
send the wordpress data
I can’t believe it doesn’t have the basic function of adding simple text and columns 
how can I not be able to just add a section with columns?
Hi,
Thank you for purchasing.
Yes of course you can do that. If you don’t know how to create column and text layout. Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can create example for you.
I’m looking for a awesome restaurant theme for a client mine. I have some questions: How the reservation process works? we receive one email? It’s possible to receive one sms, what i have to do for do that?
Thanks
Hi,
Thank you for interesting.
Yes when your customer completed reservation form. It will send email notification and detailed to your email account. To receive SMS notification, you need to integrate email account to mobile service provider.
ok i already bought. Wich php version do you recommend?
Thank you for purchasing.
We recommend PHP version 7 or higher.
“We can’t find your purchase of Grand Restaurant theme. Please make sure you enter correct Envato Token. If you are sure you enter correct one. Please open a ticket to us so our support staff can help you ” This is the message i got please help me
Hi,
Thank you for purchasing.
Could you please provide WordPress account here https://themeforest.net/user/ThemeGoods I will check the issue for you. Thank you for your patience.
Sorry, I don’t speak good English. I would like to have a banner on the www.traiteur-tran.com website above the menu that would remain visible even if you scroll down the site and use a mobile version. On the site, I used Top Bar but the banner doesn’t stay if you scroll down the page and you don’t see it in a mobile version. I would like this banner to be visible at all times, like the menu. Thank you.
Hi,
Thank you for purchasing.
Yes I can help changing this for you. Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, then please let me know ticket ID.
Thank you for your answer. I have to take back the support? because I bought the theme a long time ago and I can no longer make a ticket.
Hello,
Can you confirm that if I renew the support, you can make the modification?
Yes of course we can make this change for you if you can open a support ticket.
Hello, I bought the theme a while ago for a customer. I need to have a fixed banner on the top of the site. I tried with Top Bar but it does not remain fixed and we do not see it on the mobile version. I wanted to know if I bought the support you could help me or if it required further development? In this case can I ask you for a price? Thank you for your reply.
Hi,
Thank you for purchasing.
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
