19077 comments found.
Hi there, im having an issue …. I can’t find the Kindergarten 2 slider in slider revolution. Would you be able to guide me to where i could find it please?
nevermind just realized it wasn’t a slider lol
Hey,
we are happy to see that you have sorted it out yourself 
Hoping you add the Soundcloud icon to your icon list.
Hey,
thanks for your suggestion, we will consider it while future updates of course.
Best regards,
Muffin Group team
Hello. Im using the demo page FIT. I change the upper menu of all words and the menu only go down and up for the two first words, the others words of menu the scroll down doesnt works.
Please, help
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello.
I installed the events calendar plugin, that ust be compatible with theme, but the header on events pages are with white padding space. This occur only on calendar events pages.
please help to remove the white space.
I already sent messages to muffin and on forum but dont have any support
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Can I set the shortcode Button’s link like mailto:*?
Regards
Hey,
yes, it would work of course
Best regards,
Muffin Group team
And what is the correct syntax for email test@xy.com?
[button title = “Button” link = ”” target = ”_ blank”]
You have to put mailto:test@xy.com into link attribute. More details about shortcakes, you can find on https://themes.muffingroup.com/be/theme/shortcodes/typography/#buttons
Regards Václav
Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide you best possible solution.
Best regards,
Muffin Group team
Thanks.
To remove featured image from single post page, please use the following custom css:
.single-post .section-post-header { display: none; }
How to import this portfolio item (Which pre-build Website is that?):
https://themes.muffingroup.com/be/theme/portfolio-item/single-project-6/Thank you for the great Theme.
Regards
On certain images, the subheader and breadcrumb text color blend in with the colors of the background pictures.
https://ibb.co/ejCyhAI have done this with the CSS below, however, I had to put the width manually which won’t be same for the other subheaders because of text length. How can I make the div to wrap around inline elements?
#Subheader .column {
margin-bottom: 0;
background-color: #fff;
padding: 10px;
width: 500px; /* how can I make this auto as auto does not work*/
background-color: rgba(255, 255, 255, 0.6);
Hey,
firstly, please send us link to page/s where you would like to do above modification so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
Hello, I have bought betheme a long time ago and I can not find my serial, is there a way to find it in code? As the Customize->Theme Activation doesn’t exist in my menu.
Hey,
if you lost an access to the TF’s account where you did purchased the license, you have to contact with Envato team via this form.
Best regards,
Muffin Group team
Hello there.
I have a video (3sec) uploaded as background of a section. Is it possible this video not to replay all the time? Just play once and don’t loop??
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Good day, i have just sent you a message in http://themeforest.net/user/muffingroup#contact
Thanks!
Hi Guys,
I have a question about Google PageSpeed Insights. Recently our websites are getting very poor tests scores on mobile with your theme. Today I was testing your demos with Google PageSpeed Insights and your score is bad as well:
33/100 on mobile – https://themes.muffingroup.com/betheme/ https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fthemes.muffingroup.com%2Fbetheme%2F&tab=mobileAre you able to fix that problem? This is very important issue for us and our clients.
Thank you for your help!
Hi,
did you check the reason why in PageSpeed Insights tool opinion, the website loads slow? If not, we recommend to have a closer look on http://prntscr.com/llhbjt to understand it better.
Basically, this tool requires to decrease the number of files that are loading. However, those files are necessary to load great looking content. Google simply wants to push all mobile websites to look the same. For them, removing all additional features like entrances, hover effects, etc is necessary. What if all websites would look the same on mobile (same simple font, no images, etc)? Do you think such websites will interest your potential customers? If you will check the details on the screenshot above, you will see they even refer to their own Google fonts what is quite funny.
Of course we may consider additional option to remove all those resources but we are completely sure that such websites won’t interest potential clients.
Best regards,
Muffin Group team
Hey,
all included portfolio layouts, you can find on https://themes.muffingroup.com/be/theme/shortcodes/loops/#portfolio-item and if you don’t need specific parts, you can easily remove them with custom css.
Best regards,
Muffin Group team
Hello, how can i change the background of this menu? because is different from the home. https://themes.muffingroup.com/be/meat/company/
Hey,
this background was set for section. So, to change it, you have to edit 1st section element on this page.
Best regards,
Muffin Group team
but i can’t see the backround section… the sections starts only from Layout, then Media, Option, Seo and Custom css .
Please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can show you where this section is. Please do not forget to let us know in a message, what for this access is.
Hi, I’m thinking of migrating to your incredible theme, but I would like to have information on the new WP 5.0 (sorry I can not find the answer after looking in the messages). Will it be possible to use your Muffin Builder on top of Gutenberg or will it be necessary to use the Classic Editor plugin as for WPBakery Page Builder for editing a page (for example VC doesn’t work with Gutenberg and it’s necessary install the Classic Editor)? Thank you.
Hey,
we’ve tested BeTheme with recent WordPress version and both are compatible. However, if you want to use Gutenberg (which in our opinion is crap and not ready to go live) you have to use default WP editor of course.
P.S. We suggest to check how many negative opinions this feature have on https://wordpress.org/plugins/gutenberg/ to understand how bad and useless is.
Best regards,
Muffin Group team
Hi muffingroup and thank you for feedback! We perfectly agree. What I do not understand from your answer is if to use your builder I have to have the default plugin editor installed. Can you confirm that it will be enough to have this plugin? Do I think it will be or will it soon be part of the right theme?
From the reasons that we do not understand, there is no option to disable Gutenberg 
However, you can completely overwrite this rubbish builder with Classic Editor (the current one) by installing it as plugin. You will be able to get current editor from https://wordpress.org/plugins/classic-editor/
Regarding our Muffin Builder, this tool works out of the default WP editor what means it would work the same as now. Our builder is based on custom fields and not default WP editor.
Hope this makes sense now
OK so the only shrewdness is to install the Classic Editor plugin, right?
Yes, indeed!
Thank you!
You are welcome!
Hi, I removed the product but no refund was made. Please help me with this. Thank you.
Hi,
Before requesting a refund, please check:
https://help.market.envato.com/hc/en-us/articles/202821460
You can open refund request on that page too.
Best regards,
Muffin Group team
Posting such links as you pasted above is not allowed. Therefore, we have removed it. Please notice that there is no need to inform us about such things in comments section.
I’m sorry, it seemed to me that you didn’t think I returned the answer to my question. So, what’s the latest?
Because your question has nothing to with the theme support, please send us private message via contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Well, I wrote You a private message as requested. Please check it. Thank you.
Thanks, someone will reply on your message soon.
Since I updated my PHP Version from 7 to 7.1 and 7.2, the MuffinBuilder is not working anymore. I can delete an element and I can duplicate an eliment but i can not edit an element.
Any suggestions????
This appears on all Betheme Installations I have (4).
Thank you!
Hi,
Please make sure that you use the latest version of BeTheme and update your theme if necessary.
PHP 7.2 compatibility has been fixed in one of the updates.
If the problem still exists, please deactivate all your plugins and check again.
Best regards,
Muffin Group team
ok checked all plugins theme is at the latest version: 20.9.8.1
Ok then.
Because you faced with such a weird issue, which we believe has nothing to with the BeTheme itself, we recommend the following steps:
1. Please go to your FTP account where theme is, remove whole theme folder and then upload the latest version thru FTP as well. Please make sure that all the files were copied correctly.
2. Remove all 3rd party plugins (including cache of course).
3. Make sure, there is no additional cache stuff on server side.
Hope above steps would help you a lot.
When is the Black friday and cyber monday sale starting. I need to buy some more licenses.
Hi,
we are sorry but we do not plan any sales for BeTheme at this moment because the license is already cheap enough, considering the value for the money.
Best regards,
Muffin Group team
Where can I download the Slider Revolution demo for the “Insurance2” demo?
https://themes.muffingroup.com/be/insurance2/Hi,
since version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.
Best regards,
Muffin Group team
Gutenberg is causing a white post/page new/edit. I think there is something wrong, I tested it on Wordpress beta 3 also same problem. I am considering to update to beta 5, but I am giving attention to you so you can check from your side as Wordpress 5 is going to be released on 26 Nov.
Hi,
BeTheme was tested with beta 5 and all works fine. We did not noticed any issues.
Best regards,
Muffin Group team
I just purchased the theme and am a bit disappointed once I imported one of the demos. There was no indication that the demo was built with Muffin builder or VC. I’m assuming that if a demo is built with MB, it can not be converted to VC and has to be edited with MB. I’m almost tempted to go back to Salient. MB is not intuitive at all.
Hi,
pre-built layouts were built with Muffin Builder tool which is much lighter, easier in use and faster. We did not built those demos with WP Bakery (previously known as Visual Composer) because it’s an additional plugin and in reference to right agreements, we can not force users to use 3rd party plugins. Also, for many users, Visual Composer just doesn’t work right because plugin is quite heavy and requires good hosting service.
Best regards,
Muffin Group team
