371 comments found.
Hello, I’m very interested in this theme to use it for my website. I have intermediate knowledge in coding as well. It seems there is a fairly big issue on your demo website. Every time you switch pages, the entire screen becomes white for a second or two and only after that the page finally loads in. This is both annoying and potentially an issue with people with epilepsy. If I was to buy the theme I would need to know in advance if this can be solved and if yes exactly how. Also, would like to know what is causing this. Best regards, Daniel
Hello Daniel,
Thank you for taking interest in our theme.
It’s important to note that our theme doesn’t require any coding knowledge whatsoever.
What you’re referring to are smooth page transitions which can be turned off from page options https://www.screencast.com/t/mkYxVKoG6ni
Edge
Having implemented your awesome theme, asked your support a few Q, i don’t get ANY response to my ticket ? (#1891356) ......
Hello,
Support agent has been informed, your ticket will be answered as soon as possible.
Edge
Is this theme compatible with Dokan Multivendor ? Has it been tested at all ?
Hello,
Thank you for taking interest in our themes.
When it comes to 3rd party plugins, you have to understand that we didn’t and couldn’t test all plugins out there with our themes. The official plugins we provided bundled inside our theme are the ones that are tested several times before the theme was launched and we guarantee their functionality.
P.S. When it comes to WooCommerce extensions, it’s important to know that our themes support all official ones, that can be found on this list – https://woocommerce.com/product-category/woocommerce-extensions/ Some of them are free, while others require purchase.
Edge
Hi! How to change the highlight color when I select a word or text? Regards.
Never mind, I fixed it: body ::selection{ background: #2bbaff !important }
Glad to hear this. Thank you for the update.
Please, note just we added option for this in Playerx Options > General https://www.screencast.com/t/7nbSObdEI
Best, Edge
hi do i need to update the child theme as well for the latest 2feb update. thanks!
Hello,
Thank you for reaching us.
No, you don’t have to. Just follow these instructions for successful update and you’ll be fine – http://playerx.edge-themes.com/documentation#getting_started_updating_playerx
If you have any further questions, please submit a ticket on our support forum https://edge.ticksy.com/ and one of our support agents will assist you.
Edge
Hi, does this theme have ladder system or for ex: single tournament for 50 individual players? can we get pay for let our users to participate in the tournaments?
Hello,
Thank you for taking interest in our theme.
Unfortunately we didn’t include any ladder system. What we have included is match custom post type, where you can set-up match info and include video stream if there’s any http://playerx.edge-themes.com/match-item/nay-corral-gundown/
If you want to charge your users participation, perhaps you can create a virtual product http://playerx.edge-themes.com/product/dangerzone/ and force them to buy and provide order info, so you can include them in match list http://playerx.edge-themes.com/elements/match-list/
If there’s anything else, please let us know.
Edge
Hi, I bought the theme and everything works perfectly. I have one issue where I’m using the “About Me” page template. The social links are synchronize from the widget “Widgetised Sidebar About Me”. The issue is that we have 3 “About Me” pages because we are 3 gamers which means we all have different social links. How can I have different social links for all team members?
http://beta.lesdeviants.tv/freeman/Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
In the meantime, perhaps you can find the answer in our official manual.
Best,
Edge
Like the theme, but not sure to purchase. I see multiple messages about the latest Gutenberg not working, but latest update for this theme dates Oct 2018. Any update on this would be appreciated. Thanks.
Hello,
Thank you for taking interest in our theme!
In the latest update we included compatibility with Gutenberg editor. That means all core theme functionalities will work the same as before, even with Gutenberg activated.
All our themes are actually compatible with the latest WordPress release. In case you’re having any difficulties, you might want to check this helpful article https://wpklik.com/wordpress-tutorials/how-to-keep-wordpress-classic-editor/
Edge
Hi team, love the theme! I’ve noticed I’m having massive issues trying to build this theme with the new Gutenberg update, are you updating the theme for the new format that will help us use the visual composer tool effectively?
Hello,
Glad to hear you like our theme. We cannot provide you with exact day when new update will be released. We are working on new updates, that should be released soon. Anyhow, WPbakery could be used normally if you just install Classic Editor plugin in the meanwhile. Here you could find more about it https://wpklik.com/wordpress-tutorials/how-to-keep-wordpress-classic-editor/ Or, feel free to reach our support team at https://edge.ticksy.com/ and they will gladly update WPbakery on your behalf.
Best, Edge
Firstly, a beautiful theme. Congratulations!
I have a desire to acquire it, but I have some doubts:
- When you are online at Twitch, will the user who visits my site know that I am live on live? - Is there any way he can watch Live through the site without having to go to Twitch / another streaming service? It’s kind of integrated services. - Is the theme still receiving updates? - Is the theme responsive to mobile devices and does it have an optimized loading speed?
I thank the attention. Success!
Hello,
Thank you for taking interest in our theme. Glad to hear you like it. - You are able to add stream to your match. But there is no way to dynamically show when you are online, but you could add some banner or widget when you are playing to inform your visitors. - You are adding link for live streaming for each match like here https://www.screencast.com/t/sxaQmwFWma - Yes, we are working on new theme updates. - Yes, theme is fully responsive, feel free to check it on mobile device. Note that we haven’t optimized our demo site speed-wise, because we wanted to show all the possible features theme offers – so there’s a lot of content. Our support team tests the site of each user on request, and provide individual tips for improvement. The good server configuration is always necessary, plus proper image and content optimization, caching usage…in order to achieve best possible performance. If there is anything else, please, let us know. Thanks
Best, Edge
Hi, for start your theme his so awesome many options and perfect style but i want modify icon in carousel but how i don(t understand why function call image “25” so i can’t modify little help ?
Best regards
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Edge
When is the next theme update that updates WPBakery with Wordpress 5.0 compatibility? The theme is useless at this point…
Hello,
All our themes are compatible with the latest WordPress.
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Edge
every time I want to edit my page, m does not give me a simple way to do it, instead it shows me the html codes, how can I do it so that I can edit it in a simple way with visual composer, since the way it is now it is horrible to edit it, it is a very good subject but it hurts the editing mode.
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Edge
Hello,
Since the wordpress update the visual composer plugin is no longer usable, so I can not use your theme anymore. Can you update it?
Thanking you,
Bensak
Hello,
We located your support request and established that you already received response.
Edge
hi there
I am having the same problem as gglina upon install
content_placement=”middle” row_content_width=”grid” content_text_aligment=”center” css=”.vc_custom_1529566685041{padding-top: 143px !important;padding-bottom: 143px !important;}”][vc_column offset=”vc_col-lg-offset-1 vc_col-lg-10 vc_col-md-offset-0 vc_col-md-12 vc_col-sm-offset-0 vc_col-xs-12″]I have also read your complete guide on how to install the demo content. The only problem i seem to have is that I can’t locate my php.ini file on server, even after creating a file to locate the php.ini it is in a location i cannot reach. Is there any solution to this? For example through the use of the .htaccess file for example? What should I edit in it etc.. Do you have any advice please.
The main problem is how to add this info to the php configuration as a result
max_execution_time = 300; memory_limit = 128M; upload_max_filesize = 128M; post_max_size = 256M;
I have managed to fix the issues! Sorry for the unnecessary message here.
Hi,
Thank you very much for updating us. Glad to hear this has been resolved.
Edge
Hello, I have few problems with my downloaded theme. I already submited ticket #1780487 but nobody responded me. 
Hello,
Support agent has been informed, your ticket will be answered as soon as possible.
Edge
The theme is problematic.:( I applied every post , my home page always gives a breakdown , www.turkishteam.org
i don’t use envato again ,I shoped 2 times always trouble. pity I gave money….
Contact us on this site
Hello,
We located your request #1784461 and forwarded to our support team for faster response. Please check ticket status in a couple of minutes. Thanks!
Edge
My address breaks down when I load the theme
Hello,
We located your request #1784461 and forwarded to our support team for faster response. Please check ticket status in a couple of minutes. Thanks!
Edge
Hi, this theme is awesome! Can you tell me if it support bbPress and BuddyPress? Or another social plugin, like UserPro? Thanks in advance,
Hello,
Thank you for taking interest in our theme!
Unfortunately we didn’t test any of them with our theme, so we can’t confirm 100% compatibility. As some of these plugins are free to use, you can try them and see how will they integrate, since they don’t require much template adaptations.
Edge
Hey can you modify this template for me?
Hello,
Thank you for taking interest in our theme.
We provide support for default theme functions only, custom work is something we don’t practice, unfortunately.
If you can clarify what exactly you wish to accomplish, perhaps we can point you to the right direction.
Looking forward to hear from you.
Edge
