12821 comments found.
Hello can yo please tell me how can i make b/m changes on checkout page 1- New Information table addition like NIC no 2- Existing table removal like i want to remove pstcode/ZIp table from checkout page.
Hello,
You can customize form in the checkout page by using “ST Form Builder” function in theme.
You can refer our document for more details:
http://travelerdocs.wpengine.com/docs/other-feature/form-buider-for-checkout/#post-1652Thank you.
HI, I have bought the theme 3 days before now i am installing the theme and Importing the Demo on my Dashboard but now it says that “Re-importing” on Demo Page but nothing happens. Also “Option Tree” Plug is not getting installed. It says something went wrong.
Hello,
Since 11/07/2018, option tree plugin is no longer available on wordpress to download. You can download it here: http://travelerdocs.wpengine.com/wp-content/uploads/2018/11/option-tree.zip
If you have any problem, you can create a ticket on our support system https://shinehelp.shinetheme.com/ so we can help you.
Thank you.
but we try everything to make it same as yours! it is impossible, how to do it?http://www.724reservation.com/st_rental/3-bedrooms-apartment-alanya/
how to do same template in rental room detail page?
Hello,
You can refer our document below to build layout for rental detail page:
https://travelerdocs.wpengine.com/docs/theme-layout/layouts/rental-single/#post-948Thank you.
How can i do like i draw on this link picture ? https://drive.google.com/file/d/13mE64mRJf_9V5Vi5klwGHaZcsDaiHeH-/view?usp=sharing
Hello,
We use Visual composer plugin to create layout for theme with the elements. You can refer our document for remove or add element you want to change layout.
http://travelerdocs.wpengine.com/docs/theme-layout/home-page/homepage-default-layout/#post-899Thank you.
Hi how to make like “when a user select hotels or cars or tours and the ones the home page section changes according to the selection like those top destinations and recent deals’‘
When can we get this layout ? http://cs13.temp.domains/~shineth7/
Hello,
- There is no option for the feature you want.
- With the new layout, we are currently working on it and will release in end of next week.
Thank you.
I can’t install the option tree. please help me with that. Thank you
Hi my friend,
Yes you can going to our support system we recommend for solved this: https://shinehelp.shinetheme.com/ redirect you to this guide: https://travelerdocs.wpengine.com/docs/installation/traveler-plugins/option-tree/#post-1888
In next time when you have any question not clearly about product you can register user then post ticket for Traveler item here: https://shinehelp.shinetheme.com/forums/forum/traveler/
Thanks
Hello i’ve a pre-sale question. i just want to know when the new update will be available ? i want to buy the theme but i prefer the new design presented in the next update.
We are currently working on it and will release in end of next week.
Cool i’m waiting for that…. do it better ! count on you
I hope the new layout can be used for any type of posts , specially the search bar in the header .. More header layouts .. please consider this in the new update.
Hi My Friend,
In next version we will update for Hotel post type first and all demo around hotel.
And continue we will update for all post types in our theme yet
You can try our demo version here:( still working on ) : http://cs13.temp.domains/~shineth7
Thanks
Hello, tell me please why does yoUR support team ignore my questions on your special support website? I’ve bought this theme, but I do not get promised support. Even questions from other users, who posted them later than me, were responded many times by your team guys. My username on your support website is BN.
Hello,
Sorry for inconvenience. May be we took a long time to check your issues so we had a delay. We will check again and respond to you.
Thank you.
Hello, thank you, now the problem is solved.
thank you my friend!
We hope you’re happy with it.
Please contact if you have any problem so i can help you check.
Your satisfaction is our pleasure – Please vote and send your comments to us if you happy with our products and support.
https://themeforest.net/downloadsThanks a lot!
I am unable to Upgrade Data after updating the theme. The theme keeps displaying an error Your location is empty. When a user tries to book a car they get the following error notification: The pickup location is not match with car location. Urgently help me out here
Hi my friend,
Yes can you post ticket on our support system: https://shinehelp.shinetheme.com/forums/forum/traveler/
Then our supporter can check for you?
Thanks
There is no button or link to post/create a ticket there. Kindly consider this as urgent.
Urgently assist us with this matter. We are getting more and more complaints from our clients. This is very urgent
did you register and login to our support system? Or your account expired support time caused that can not post ticket?
Expired account and don’t tell us to renew the support since this is an issue with the theme
When clients buy our theme and use it! We can not handle what they make and working with theme yet.
So please don’t said problem from us if not pass check by us.
Support policy from envato here: https://themeforest.net/page/item_support_policy you can read for more clearly.
Kindly look into it so that we can identify the next step forward. Thanks
In your theme I’ve seen the API Option which is one of the best option for ur own brand like white labels. I just want to know can I add any flights or hotel API in theme API option. And secondly where the result going to be show through API on our website through ur theme API option. I’m buying ur theme just need some clarification. Hope to hear from you soon 
Hello bettermarts,
Currently our theme just support for make site Affiliate by input affiliate Id to site and start earning.
You can set whilelabel like our demo: https://travelerwp.com/travelpayouts-whitelabel/
You also can see all system we support here: https://travelerdocs.wpengine.com/docs/theme-settings/api-system/#post-1741
If you working with some system have access and working directly with their API for real booking on your site then you can hire us for make custom job for that
Hope this can help
Thanks
I’ve seen this link which you have already shown https://travelerwp.com/travelpayouts-whitelabel/
In this link its showing me in the website of two kind of search which is
1) Travelpayout Flight Search. 2) Travelpayout Hotel Search.
Now the problem is how we are going to hide in ur own brand the word which is shown Travelpayout
Is there any option for that to hide those words ???
Question 2)
“If you working with some system have access and working directly with their API for real booking on your site then you can hire us for make custom job for that”
Sir we are working for our client to complete this project on urgent basis to launch their brand name by using other API providers on ur theme and it was our selection to complete this project by using your theme. If we hire you for real booking for the system which directly working with API for real booking on client site then to be honest with you sir our client will kick us out and directly hire you instead of us and definitely we will lose our project.
Please do me a favor after purchasing your product just guide us how we can do real booking on client site. We’ll try to do it by our self.
I’m just waiting for your answer then we’ll buy theme and start working for our client to complete this project on urgent basis.
Your cooperation will be highly appreciated.
Best regards,
Your customer.
Dear My Friend,
Let me answer.
1. Yes we can hide that brand yet. And any text you can change.
2. Oh with working directly API need custom code by read more about that API how to work with then custom for compatible with our theme together to make booking process on site.
We working with you and only working with you not working with your clients any more yet.
We working like a team support for technical for you for your clients.
Thank you
I correctly understand that it is impossible to make a different room rate if you live for example 1-2 or 3 people in a room.
Hello,
Currently, theme only support room rate base on number of night.
Thank you.
I also noticed that the theme does not interact closely with the famous Yoast SEO plugin. For example, for the record type st_hotel, you cannot specify the taxonomy “location” that will be shown in breadcrumbs for record types.
This is important for seo. Since at the moment the title, h1 (in the subject of the title for some reason in h2) and the anchor links in bread crumbs are the same. And I would like to edit them separately
Hello,
- The location will be display in the breadcrumbs if you choose them in the admin dashboard when create new hotel.
- Currently, the title was placed in the h1 tag. You need to customize code if you want to change it.
Thank you.
Yes, the location is displayed in breadcrumbs, but the topic does not make it possible to make different texts in the header of the location and in the text of the link of breadcrumbs.
This task can be solved by the Yoast SEO plugin, but not in the case of your theme.
The theme does not allow the plugin to build the path of the breadcrumbs for the “st_hotel” entry type via the “location” taxonomy.
It would be great to consider this in the next version of the topic.
Hi, I need to know how to update the theme and how to add new social icons, e.g. YouTube, Pinterest, Instagram …
Thank you Tommaso
Hello Tommaso,
You can read our guide here for update theme:
You can see auto/manually update here: https://travelerdocs.wpengine.com/docs/installation/auto-update/update-via-the-auto-update-method/
About add social icons: https://travelerdocs.wpengine.com/docs/post-and-page/footer-page/#post-1357
If you have any question not clearly you can register user and post ticket on our support system https://shinehelp.shinetheme.com/forums/forum/traveler then our supporter can check and answer for you
Thanks
Thank you.
How can I change the social icons on the top bar, above the logo and also the phone number and the email in the same line?
Thank you. Tommaso
You can find the footer and header page have that then edit by visual composer element yet!
Good day,
Great theme
Is it possible to only charge partners for their listing to be under the featured section?
What is the difference between the featured listing and normal listing?
Thank you
Hello eoriaifo,
Our theme support for Membership function.
That allow owner of site can selling package for Partner can upload listing on site for show some features ( define allow number of listing as featured)
You can read more here about Membership function: https://travelerdocs.wpengine.com/docs/other-feature/partner/membership/#post-1022
Hope this can help
Thanks
Hi, can i use purchase code for localhost server? and if i have 3 sites Could i use the same purchase code? thanks
Hello envatosites,
Each license only can use for 1 site/domain only.
You can install on your local yet.
You can read more our guide to use here: https://travelerdocs.wpengine.com/docs/other-feature/advance-featured/product-register/#post-1044
Thanks
It’s mean i run on virture server(localhost) so i can not run on the domain name of network right?
yes you can install on localhost yet!
Hello , I hope you peoples are doing great. As I import the demo data all import successfully but pics of all listing not showing up . Www.asanipro.com Please support
Hello my friend,
You install success yet, and that great.
Our theme in install package is not included images yet.
All images in package is placeholder then you can edit your content yet.
When use our theme if you have any questions not clearly we will help to answer on our support system : https://shinehelp.shinetheme.com/forums/forum/traveler
Thank you so much!
Hi! it is possible to add a shop and multi-vendor? It is possible for a developer do a custom api integration with Bokun on your theme?
Hello Contentstock,
Thanks for great question.
Yes you are can make any custom job with any API yet.
Our theme currently not support selling product on our theme yet. But in future we will make this layout.
Our team also listed Bokun in our plan for make compatible in next time.
if you want us make custom job for bokun as paid job for match with your requirement just email to contact@shinetheme.com then we can check and estimate for you
Hope this can help
Thanks
thanks!. We are planning a new website. Bokun and a product store integration is what we need. I will contact you for a custom work estimate as soon as possible.
Okay waiting for you!
Hi. Very interesting theme. I was wondering if availability of hotel room that admin listed sync with airbnb and hotels.com etc. thank you.
Hello lawhwang,
Yes our theme support Ical synchronized with airbnb.com and any system support google and apple calendar
You can check our ical function here: http://travelerdocs.wpengine.com/docs/other-feature/calendar-sync/ical-synchronize/#post-1535
Hope this can help
Thanks
Is synchronization only work for airbnb? what about hotels.com or expedia? And I was asking about not just the room availability. HOtels have tens and hundreds of same rooms. so can I get the number of available rooms update?
Our ical syn with any system support google and apple calendar yet!
(https://blog.mysoftinn.com/2016/05/18/how-to-import-your-calendar-from-airbnb-booking-com-otas-using-ical-to-softinn-extranet/) iCal required a calendar for each lodge unit. In the context of hotel, for example, a hotel that has 30 units of Standard Room required to manage 30 calendars. Accodring to this info, i think the available room inventory sync was not possible for hotels.com and agoda etc. except for single accomodation like airbnb. Can you clairfy about the issue?
Hello lawhwang,
Hotel have many room you can not syn with hotel, its room availability syn yet.
I am also facing problem installing demo data.
Hello witsols,
You can post ticket on our support system: https://shinehelp.shinetheme.com/forums/forum/traveler with your site info then our supporter can check for you very quickly.
Thanks
I Just bought traveler theme. The plugin “option tree” is not working. Giving following error. Something went wrong with the plugin API.
You can going to our support system shinehelp.shinetheme.com will see notification for guide this