225 comments found.
Tried sending via your support but the system failed to send.
I cannot set my homepage! Under Customize I only get options for the blog and widget settings! Where can I set my homepage?
Hello,
Please check the reply in the ticket.
Regards
how to change anchor icon with our own customized icon ?
Hello,
You can see the whole list of icons in this file wp-content/plugins/trx_addons/css/font-icons/demo.html If you want to use your own icons, you should add icon to this list. This list is made with the help of fontello icons. So you can add only fontello icons (also you can make your own icons in svg format and upload this one to fontello.com). In order to add your own icon, check this tutorial please. It will guide you.
https://www.youtube.com/watch?v=kvqRNIINsdsBest regards.
and another thing, how can i change the anchor title of the main menu?
Hello,
Please edit the Home page via admin panel->Pages and edit the titles in the Anchor shortcodes.
Regards
i have a question about the form in contact us page, from where i can configure it? and can i translate it with polylang?
Hello,
To customize the form you should edit form template file in any text editor like Notepad or TextEdit. In the …/wp-content/plugins/trx_addons/shortcodes/form folder you can find form-related files like tpl.default.php, tpl.detailed.php and others. These files are responsible for displaying the form in different styles. Choose the file you need, open it in any text editor, and change HTML code according to your needs.
You can also translate the form fields onto the language you need using .pot file located in the …/wp-content/plugins/trx_addons/languages folder. Please check the Translations section for more information on this matter http://windsor.themerex.net/doc/#translations.
Regards
Hello ThemeREX: Great looking theme!
2 Quick Questions:
- Is there an example or is the theme flexible enough where on the homepage, it’s about the company and a few of their property listings, rather than going straight to the page about the apartment complex? So the user will be able to see a few properties, then click into the detail page, which are the sample homepages you have now – http://windsor.themerex.net/?
- Is there a way an option to keep the navigation on top rather than on the side for the homepage and on top for the other pages (about, team, etc).
Hello,
Thank you for your interest in our theme! 1. The theme is fully customizable, you’ll be able to replace the content and images. Could you please provide us with the reference? Also the theme is equipped with custom shortcodes, please check them here: http://windsor.themerex.net/doc/#shortcodes
2. Yes, it’s possible to fix the main menu on top like here: http://windsor.themerex.net/pricing-table/
Regards
Thanks! In regards to the homepage, I can’t find an exact example, but if you imagine the homepage containing a grid of images that are properties. You can then click an image to view the details of that property, similar to the homepage examples you have. Kind of like this theme, but a lot simpler -https://myhometheme.net/investments/. When you click on a property, it’ll take you to the details page for that property.
I see your point. Such page is included to the theme package, please check the link http://windsor.themerex.net/gallery/
Also there’s Blogger shortcode which you can use to show the posts, please learn more about the shortcodes included here: http://windsor.themerex.net/doc/#shortcodes
Regards
Thank you
You’re always welcome!
Hi, in order to allow for accommodation bookings by date do I need to also purchase the WooCommerce Bookings extension? Is this fully compatible with your theme?
Hello,
You may try using the WooCommerce Bookings plugin with the theme. In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you for extra fee.
Regards
how can i turn off “YOU MAY ALSO LIKE” under post ?
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
great work! creative theme
needed to ask about 3 things i needed actually 1- is there any place i can change template colors dynamically? 2- how can i edit social icons widget either in main menu in home or in footer? 3- third thing, how can i add an RTL language to the site, to make it 3 languages site?
Hello,
1. Please edit colors in Theme customizer->Color scheme editor.
2. You should use ThemeREX Addons – Socials: Shows the links to social network profiles. The widgets for social media icons are added in Appearace – Customize – Socials.
3. The theme is compatible with WPML plugin. Feel free to use it for multilanguage support. To get a quote on creating RTL theme version, please submit your request at https://themerex.ticksy.com/ to category “Request Paid Customization”. Thank you!
Regards
thx a lot for your caring and reply I got them in ThemeREX Addons socials as u wrote, but didn’t find youtube inside, shall I add it manually or there’s a way i can do it using a backend way?
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Hi, I have the same probleml like suhailgc I checked out his ticked and the solution was not much satisfyingly intelligent. I have more colors to edit than just one. Made a new ticket fot the same issue: Hi , I am unable to update menu colors (side) & content heading colors (default) even though I changed the “Menu Color Scheme” under Appearance. I want a custom color (steel gray – #8c8c8c) instead of native blue color (#4cb9bc). It shows it is updated during the Customization, but when I publish the changes, it still takes the default color of blue. Could you please guide me on how to make those changes?
Hello,
Please check the reply in the ticket.
Regards
Thank you for a very fast response, I appreciate it, will check and write back
Thank you!
Good morning everyone,
I have a big problem, that makes it impossible for my clients. The checkboxes everywhere are not visible anymore. Can someone help me? Is this a general problem?
Melissa from Strong Shadow
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Hi there, just before I go with purchasing this theme I was wondering if any Cyrillic language is supported (e.g. Russian, Bulgarian?). Thank you!
Hello,
Thank you for your interest in our theme! Yes, the font supports Cyrillic characters characters, but you should regenerate it. Our support operators will provide you with step-by-step instructions.
Regards
HEY GUYS!!!
So im still busy with the site fixing it up… and then when I logged in now, something strange is happening.
Its like WP Bakery is not registering the Shortcodes and all my content is now in Default Wordpress Text Editor space with WP Bakery not registering any of the rows, content, and all those cool apps…
Mmm should I be stressing?
Can you advice what I need to do! TIA
Hello rabbz,
Please submit a ticket at https://themerex.ticksy.com/ and our support operators will gladly provide you with the latest plugin version to solve this issue.
Regards
Hi , I am unable to update menu colors (side) & content heading colors (default) even though I changed the “Menu Color Scheme” under Appearance. I want a custom color (steel gray – #8c8c8c) instead of native blue color (#4cb9bc). It shows it is updated during the Customization, but when I publish the changes, it still takes the default color of blue. Could you please guide me on how to make those changes?
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Thank you.. I have submitted a support ticket..Looking forward for the solution.
Thank you!
Please expect reply soon.
Regards
Hello, does this template support Czech language characters?
Hello,
Thank you for your interest in our theme! Yes, the font supports Czech language characters, but you should regenerate it. Our support operators will provide you with step-by-step instructions.
Regards
Hey there! I am really enjoying your theme however the mobile load time is really slow! I did a speed test and it is at a 4! Any suggestions? I did a few tests and it looks like it’s loading the whole page instead of starting with above the fold – so it takes approximately 17 secs on mobile. It’s crucial I get that down to 3-4 sec. Please advise!
Hello,
We recommend using GTmetrix or Pingdom services in order to check the speed of your website. Also we usually recommend you to optimize the site using these tips: https://www.wpbeginner.com/wordpress-performance-speed/
Regards
Hi there,
We just installed the theme and its required plugin, but getting the following error message:
Undefined option “api_google” called from: Array4
file => "/home/devagenc/public_html/murdoch-hkp/wp-content/plugins/trx_addons/api/the-events-calendar/the-events-calendar.php"line => 73function => "trx_addons_get_option"args => Array[1]0 => "api_google"Do you know how we can resolve this issue?
Look forward to your reply. Thanks.
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Hi I have 2 questions 1- does this theme support RTL languages? (arabic) 2- Can the Logo Size be bigger than the default one used in the theme?
Hello,
Thank you for your interest in our theme!
1. Unfortunately, RTL version is not included by default. To get a quote on creating RTL theme version, please submit your request at https://themerex.ticksy.com/ to category “Request Paid Customization”. This can be done before the theme purchase. Thank you!
2. Yes, it’s possible to increase logo size. Our support operators will provide you with instructions.
Regards
We like the homepage layout. However we want the menus to be on top instead of side way. Can we change that easily on the theme?
Hello,
Thank you for your interest in our theme! Yes, you’ll be able to manage menu position easily. It’s possible to choose Top or Side menu in Theme customizer. Please learn more about it here: http://windsor.themerex.net/doc/#customizer_settings
Regards
Hi Have you ever seen this error before:
Website not loading just saying this:
Undefined option “api_google” called from: Array4
file => "*(Infohidden).com/public_html/wp-content/plugins/trx_addons/api/the-events-calendar/the-events-calendar.php"line => 73function => "trx_addons_get_option"args => Array[1]0 => "api_google"Hello,
Unfortunately, we didn’t receive such error message. Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
How do I change the wording and icons on the left side menu. That dark bar with the sliding pull out effect.
Hello,
Thank you for purchasing our theme and contact our support system. You can replace menu title and icon in trx_anchor settings.
There is a screenshot https://www.screencast.com/t/w8ApCnFcL Best regards.
