Hello,

Hope, this will help to resolve your query.

If you have any other query or concern, you can create a pre-purchase ticket on our support forum. So, we can provide you guidance in an organised way.

Thanks,

Team Potenza

Hello,

Theme is compatible with WP version 5.0 and you can use it. But, to use WP bakery for the page builder, you should install Wordpress Classic Editor Plugin. Please Make sure you are using latest version of the theme.

Thanks,

Team Potenza

Thank you.

Hello,

The forms (Request more info, Make an Offer, Financial Form etc…??) were built within the theme. In theme option, we provided an option to use this custom forms or you can use your own form with the help of Contact form 7.

We have also provided the option to set the receivers email address. You will receive an email about the submitted information.

Also, you will find the page in the admin panel from where you can access the submitted information.

Please check this documentation link : http://docs.potenzaglobalsolutions.com/docs/cardealer/#custom-forms

Hope, this will resolve your query.

If you have any other query or concern, kindly create a support ticket on our support forum (https://potezasupport.ticksy.com), So we can provide you a solution in an organized way.

Thanks,

Team Potenza

Thanks for your suggestion. But Ticksy does not allow to make certain tickets public. We are planning to create articles from the tickets and they will be public. So, you can access them and resolve similar issues at your own by referring to the articles.

Cool news. Thanks!

I just need to add a feature that when a new account is registered, make them inactive until they confirm by email.
>> This option is not available with the theme. But you can do the customization to make it work. We will add this feature in our future theme release. Kindly create the support ticket on your support forum (https://potezasupport.ticksy.com). So, we can guide you in an organized way.

Also I want to add phone number and address fields on the registration form. Is there a feature inside the theme or packed with the theme to allow me do these?
>> We provided a basic information field so, that user can create an account with less field on registration. However, you can add new fields on registration form easily.

Thanks,
Team Potenza.

We have provided lost of theme options to customize your site and they are easy to update.

I have two issues First how change company phone number at both header and footer.
>> You can update it from Theme Option -> Site Info -> Site Contacts.

Secondly I’ve installed Rental Car Plugin and need to replace car inventory slider in the main page by Car for Rental ( Lease To Own Page )
>> Car inventory slider is managed by the one of the theme shortcode. If you do not want to display it, you can remove it from the Admin editor and replace it with “Car for Rental” shortcode (If available).

If you have any difficulties regarding customization or any other query with theme options, feel free to create a support ticket on our support forum (https://potezasupport.ticksy.com). So, we can guide you in an organized way.

Thanks,
Team Potenza

Hi Potenza Team,

I am trying, but each time I open a ticket, it ask for the purchase code:

How can I send a ticket before purchasing?

Thank you

Please select pre-purchase questions or suggestions category from the dropdown. http://prntscr.com/lo0bjq
Purchase code is not required for this category.
Hope, you are able to create the ticket now.

Thank you

Hello,

For Car Dealer import process, please check out our documentation. If still you have query or concern, please create a support ticket on our support forum. So, we can give you assistance in an organised way.

Thanks,
Team Potenza
www.potenzaglobalsolutions.com.

Hello

The WP All Import video you are pointing to is for older version of the Car Dealer Theme. We updated this video. Please check this video. Also you can check our documentation for more details.

If you have more query or concern, please create a support ticket on our support forum. So, we can give you assistance in an organised way.

Thanks,
Team Potenza.

Thanks for showing interest in our product and writing to us here.

Yes it is possible to add more custom fields you want. Please check this documentation : http://docs.potenzaglobalsolutions.com/docs/cardealer/#how-to-add-remove-or-customize-fieldsattributes-of-the-vehicles .So, you will get better idea.

If you have more query or concern, please create a pre-purchase ticket on our support forum. So, we can give you assistance in an organised way.

Hello,

Yes, CarDealer theme is compatible with PHP 7.2.

If you still have any query, please create a pre-purchase support ticket, with the subject starting with CarDealer Theme, so that we can guide you in the more organized way.

Thanks,
Potenza Team
www.potenzaglobalsolutions.com

Hello,

Thanks for showing interest in our product and sharing your need with us.

Hi there, I’m looking at getting this theme but have another car theme currently installed. Would it be possible to use the listings from that one or would I have to completely do the list again?

=> You can export your current vehicle listing with CSV or XML file formate and import your current listing using our default import process( support CSV file formate ) or WpAllimport pro plugin with ACF Addon to CarDealer theme vehicle inventory.

Also, I want to disable the search and have a dark theme.

=> Yes, you can disable the search. And for the dark theme, are you referring to Home 11 (link provided below)? If you are referring to something else, kindly provide the reference link. https://cardealer.potenzaglobalsolutions.com/home-11/

Hope this will resolve your query. If you still have any query, please create a pre-purchase support ticket, with the subject starting with CarDealer Theme, so that we can guide you in the more organized way.

Thanks,
Potenza Team
www.potenzaglobalsolutions.com

Thanks for your reply. I’m most likely buying this theme.

Hello,

Thanks for showing interest and sharing your need with us.

Yes, you can use WPML plugin for multilingual functionality. WPML provide drop-down language switcher for frontend which you can set on top bar or footer etc.

Hope this will resolve your query. If you still have any query, please create a pre-purchase support ticket, with the subject starting with CarDealer Theme, so that we can guide you in the more organized way.

Thanks,
Potenza Team
www.potenzaglobalsolutions.com

Hello Ms I notice that there are plugins not installed, and when I click on install there is an error occurs

can you explain to me what the error and qoui I do not have the right to install these plugins despite I pay, I need Data example Mr nothing works in your theme tries to find a solution quickly. I find this type of errors with your theme only please please nothing works in this theme what the problem ,I need to install the plugins and import the sample data on the website themeforest tells you that this theme contains 14 home page, nothing I find errors every time what it

Bonjour Ms je remarque qu’il y a des plugins non installé, et lorsque je click sur install il y a un erreur se produit peux-tu explique a moi ce quoi l’erreur et pour qoui je pas la droit d’installe ces plugins malgre je paye, je besoin Exemple de données Mr rien ça marche dans votre theme essaye de trouver une solution rapidement. Je trouver ce type des erreurs avec votre theme seulement svp svp rien ça-marche dans cette theme ce quoi le probleme , je besoin d’installé les plugins et importe les exemple des données sur le site themeforest vous indique que cette theme contients 14 home page, rien j’ai trouver chaque fois erreurs erreurs ce quoi ça

Also I notice the version that you install and activate it not the same vesion, I buy the version 1.3.2 why you install me an old version 1.0.0 what this sercive I need to have version 1.3.2 istaller on my server and functional please Aussi je remarque le version qui vous installez et activer ce pas le meme vesion , je achete le version 1.3.2 pour quoi tu m’installer une version ancien 1.0.0 ce quoi cette sercive je besoin d’avoir le version 1.3.2 istaller sur mon serveur et fonctionnelle svp ​

Hello,

1.0.0 is child theme version, We have installed and activated latest version only.

Please make sure you understand everything as we always install latest version only.

Thanks, Mitesh

Hello,

Thanks for showing interest and sharing your need with us..

Please create a pre-purchase support ticket, with the subject starting with CarDealer Theme, so that we can guide you in the more organized way.

Thanks,
Potenza Team
www.potenzaglobalsolutions.com

Hello,

Thanks for using the theme for your website and sharing your need with us.

Please purchase support and Please create Support ticket on potezasupport.ticksy.com if you have any question so we can assist you in organised way.

Thanks,

Mitesh

hi. I purchased the theme a while ago but only now the client gave final ok to go, so I’ve never used support in the past and theme was activated only once, you could reply to such a simple question… It’s not fair asking for more money when I never used support before…

Hello,

During our journey of development this theme, we have invested a lot of efforts as this is not just a skill-based solution but a content-based application. What this means that development which typically reinforces facts and basic skills from only about 25% of the overall effort. The remaining 75% efforts we need to put to the criteria such as investigating, analyzing, organizing, communicating, thinking critically, inquiring, designing, evaluating, applying the solution to the real world situation.

We again request you please purchase support and create Support ticket on potezasupport.ticksy.com if you have any question so we can assist you in organised way.

Thanks,

Mitesh

Hello,

Thank you for using the theme for your current website or project.

Please create ticket on support potezasupport.ticksy.com so we can guide you in more organized way.

Thanks, Mitesh

Yes, you can use our theme for car classified.
You can add/register one or more cardealer to the site.

Please create pre-purchase ticket on our support forum (https://potezasupport.ticksy.com). So, we can give you support in an organised way.

Hi,
We have already replied you on our Support Forum. Let’s be there, So we can give you support in an organised way.
Thanks
Team Potenza