277 comments found.
Hello Support, I need to change a couple of things. Is there a way to do the following (see attached) either manually or with a plug-in
https://prntscr.com/lyu1gq https://prntscr.com/lyu1i0Thanks in advance for your help
Hi, This is Post type name to change it need to change core code. We have slug change option you can change slug in front end.
Thanks
Hello, Thanks for the reply. My next question is can it be changed? and where in the core code can this be done.
Thanks Again
Hi,
See the image you can change from here https://www.dropbox.com/s/ffhgjeb2vd058pr/Screenshot_12.png?dl=0
Thanks
Thanks. One more thing… I want to change the labels on the Event page (click link). https://prnt.sc/lz2wtm
How can this be done?
Thank
Thanks
okay…Thanks. So in order to update the core code I need to make sure I change it back to the default?
you can use child theme
PERFECT!!! Thanks
Thanks too !
I’ve created a child theme and made the change. However, the changes won’t take. https://prntscr.com/m00jz0
What am I doing wrong? Thanks
please send me site url, admin & FTP access to support@radiustheme.com
Hi, I am having some trouble installing the demo content. This is the error I received: Oops, Unyson Backup requires PHP Zip module but it is not enabled on your server. If you are not familiar with PHP Zip module, please contact your hosting provider.
I followed the video links provided, but I am still not able to install the demo content. Please let me know how to get this done.
Thank you.
Just to let you know, I installed the theme using the manual setting but is still have errors with the theme. I am not able to install the slider, the Widget Importer & Exporter and I am unable to edit any of the pages with or without Elementor.
Hello,
Thanks for purchasing our theme. Please send me WP admin access & url in support@radiustheme.com I will check. Please check server PHP version make sure php 7+
check this settings https://docs.elementor.com/article/184-cant-edit-with-elementor
Thanks
Hi, I sent you several emails, please let me know as soon as possible when you will help with the installation.
Cheers
I am not able to edit the pages at all. Need your help.
Replied it is working solution is https://docs.elementor.com/article/184-cant-edit-with-elementor
Hello, I want to change the header page name (ie: change All Speakers to All Tournaments”), is that possible?
Thanks In Advance for all your help
Hi, Yes please change the page name.
Thanks
Hey, there’s one bug im experiencing with the theme. Although I set the number of items per page for the speakers archive to 9, there’s only 4 showing at a page. Even when its set to 20, its still stuck at 4. Here is the url of the page I’m working on.
http://blacktechweek.com/speakers/Hello,
Please change the settings here if still issue send me WP admin I will check https://www.dropbox.com/s/mx9oo2q2mxcup9x/team.jpg?dl=0#
Thanks
MY CODE ISN’T WORKING!!!!!
Hello,
Which code is not working? Can you please explain detail mail support@radiustheme.com I will check.
Thanks
Hello sir
Visual composer does not work any more. I cannot edit new page or existing page.
I send photo https://we.tl/t-TlpTjQi4y0
Hi, This theme is based on Elementor Page Builder not visual composer.
Thanks
How can I edit my page? I cannot now.
This is page. However, all page is like Post.
Blog items are post others are page.
I know Wordpress. Your comment is very very stupid. Is there any one who known Thema?
Can you tell me specific page then by screenshots I can explain. Home page is build by Slider & some of our custom made addon. Events are post type but data display by addon in different style. You can mail support@radiustheme.com
I send mail
sorry don’t see any new mail for EventTalk Theme support. please make sure sent support@radiustheme.com
Hi, Do you have child theme? As i need to edit the file content-banner.php as you have spelling mistake (not exactly) but All Event should be All Events and All Speaker should be All Speakers
Hello, You can edit main Theme and mail me admin & FTP access we are in office tour be back office next day then by child Theme I will apply your changes.
Thanks
This are page name
ok thanks
Looking to purchase this. Will we get the option to change the color theme ‘purple’ to custom or others?
Yes from theme option you can select your own color code.
My header on mobile is allways white and not sticky. is it possible to make it black and sticky?
Please send me site url & admin access I will check support@radiustheme.com
Thanks
I fixed the problems importing demo data. Please ignore my previous concerning rodoscycling.com
ok Nice !!
Hi,
I have just purchased the theme, Thank You. Looks great.
I am not familiar with the Elementer, but I am trying to figure out how to get the one page navigation to scroll down to the correct place. I cna see in the menu label you have put in #PagEx but how does this relate to the page?
Sorry, I have looked. You dont appear to mention this your documentation (not that I can see anyway)
Many thanks
Hello,
Thanks for purchasing our Theme.
For one page menu use menu ID & Section ID same then it will work. If can not figure send me url & admin access I will check.
Thanks
Hello, I purchased this theme and was trying to install the demo theme but i keep having this error.
“The execution failed, Please check error.log”
Please offer some guidance on how to solve this problem. Its quite urgent. Thank you
Hi,
It is Server PHP execution time related issue. We have manual import option you can try this https://radiustheme.com/demo/wordpress/eventalk/docs/#demo-manual
Or if still issue send url, WP admin and FTP access to support@radiustheme.com
Thanks
okay, i still cant install after i tried the manual import. i just wanted to ask how do i get the ftp access. Im sorry, its my first time building website so i have a lot to learn. if you could guide me that would be awesome. Please and thanks.
Please send url, WP admin and FTP access to support@radiustheme.com I will import demo for you.
Thanks
have sent you the email. please check and get back to me as soon as possible.
whenever i install the rt-demo-importer plugin i can’t use the dashboard anymore. i only receive a white screen of death. I use the latest version of wordpress and everything is updated. Also child theme cannot detect that the parent theme is installed. I don’t know what i do wrong
this is the error i receive
Fatal error: Uncaught Exception: Cannot open source device in /wp-content/plugins/rt-demo-importer/unyson/framework/includes/hooks.php:228 Stack trace: #0 /wp-content/plugins/rt-demo-importer/unyson/framework/includes/hooks.php(228): session_start() #1 /wp-includes/class-wp-hook.php(286): _action_fw_flash_message_backend_prepare(Object(WP_Screen)) #2 /wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #3 /wp-includes/plugin.php(453): WP_Hook->do_action(Array) #4 /wp-admin/includes/class-wp-screen.php(376): do_action(‘current_screen’, Object(WP_Screen)) #5 /wp-admin/includes/screen.php(232): WP_Screen->set_current_screen() #6 /wp-admin/admin.php(189): set_current_screen() #7 /wp-admin/index.php(10): require_once(’/wp-admin/admin…’) #8 {main} Next Exception: Cannot open source device in /wp-content/plugins/rt-demo-importer/unyson/framework/includes/hooks.php:228 Stack trace: #0 /wp-content/plugins/rt-demo-importer/unyson/framework/includes/hooks.php(228): session_start() #1 /wp-includes/class-wp-hook in /wp-content/plugins/rt-demo-importer/unyson/framework/includes/hooks.php on line 228
If i try to install the demo content manually, the site looks really bad. I followed the instructions step-by-step. There is nothing more i can do
Hi,
May be Server PHP version related issue. We have manual import option you can try this https://radiustheme.com/demo/wordpress/eventalk/docs/#demo-manual
Or if still issue send url, WP admin and FTP access to support@radiustheme.com
Thanks
Hi there,
When I create an event in my agenda, the dates are shown the American way 6/28/2019 instead of the European way 28/6/2019. I’ve changed this on Wordpress, but it doesn’t seem to work very well. Could you please let me know how can I change the format in your template? Thanks!
Inaki
Hi there,
I have a problem with your template. When I create a single event in my agenda, the dates are shown the American way 6/28/2019 instead of the European way 26/6/2019. I’ve modified this in Wordpress but they are still shown that way. Is there any way to change that? Thanks.
Inaki
Hello,
In theme option settings we have 24 hrs option but don’t have date format change option. You can make me access if need I will change for you support@radiustheme.com
Thanks
I’d like to change the height of the inner banners but the code you suggested to someone else didn’t work.
.trheader .entry-banner .inner-page-banner { padding: 13rem 0 20rem; }
Could you suggest how I reduce it please. https://www.said.org.uk/about-us/
Hi,
Write a custom CSS in Appearance => Customize => Additional CSS
Reduce this padding rem
.entry-banner .inner-page-banner {
padding: 13rem 0 14.5rem;
}
Perfect thank you!
Thanks too !!
Hi Support Please i got below error when i tried to install demo content cURL error 35: error:1407742E:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert protocol version
Hello,
PHP CURL need to enable cause demo data download from my site then install your site we have alternative way you can try https://radiustheme.com/demo/wordpress/eventalk/docs/#demo-manual
Thanks
Regards
Hi, Can you please set date again? If still issue send me WP admin I will check support@radiustheme.com
Thanks
Hi There, I
Is there a way to have the pictures of the speaker on the one page home page also link to the speaker page instead of to the social media accounts?
Thanks again for your help.
Hello,
By default link with member detail page https://radiustheme.com/demo/wordpress/eventalk/
Please send your site url & admin access to support@radiustheme.com I will check.
Thanks
Hello!!! Can you tell me please: How I can put the button “buy ticket” on the menu mobile?? it doesn’t show it
Hi, Right now it is not enable. mail me access I will add this button for you support@radiustheme.com
Thanks
