248 comments found.
Hi.. WPBakery Page Builder is not working with Wordpress version 5 ,, WPBakery Page Builder is not updating as well .. required licence..
Hello! Please update as follows:
1. Deactivate & Delete plugins WPBakery Page Builder
2. Go to Appearance -> Install Plugins reinstall WPBakery Page Builder.
Regards, LineThemes.
Hi Team – quick question:
1 Event Calendar compatibility?
2 Have you tested caching plugins? which once are compatible? The Google Page Test gets 12/100 and the Pingdom Test gets only a Level C…
Hello! Thank for interest our theme.
1.Sorry, we do not support the layout and style for Event Calendar.
2. Thank you, we will try some plugins 
Regards, LineThemes.
Hi, got a problem with fonts, they are not displayed, instead a times new roman shows up. Tried to open a ticket on your support system but no reply. Can you help? Thanks a lot
Hello!
Please give me your ticket ID, I will help you to check right now.
Regards, LineThemes.
Hello! the id is #1787035. Thanks
Hello!
I’ve fixed your issues, please check it. The problems was caused by you’ve using the wrong font name. You should use font-family: Poppins; instead of font-family: Poppins-bold;
Regards, LineThemes.
Hello this is a pre-sale question, do you have PSD files for this theme? Am an interested buyer…
Hello! Thank you for interest our theme.
Unfortunately we do not have a PSD file.
Regards, LineThemes
Ooh okay thanks…
Hi! How can I add the favicon?
Please Footer logo does not appear http://prntscr.com/lbd8lx
Hello! Please follow me:
1. Go to Customize -> Site Identity -> https://prnt.sc/lblx98
2. Go to Customize -> Header & Footer Builder -> Title Bar -> Edit Background Setting -> http://prntscr.com/lblxnx
3. Go to Customize -> Header & Footer Builder -> Copyright Setting -> Edit link image -> http://prntscr.com/lbly33
Regards, LineThemes.
Thank you so much linethemes
Hello linethemes, Where will I find this menu and manage it?
http://prntscr.com/lc1lhoHello! You can find it at: Customize -> Widget -> Sliding Content – Left : https://prnt.sc/lc206g
Regards, LineThemes.
The images that come in the demo package, are they free to use for for the commercial purposes? Can we display them on our site?
Hello!
Thank you for interesting our theme. On the demo site, almost images we are get it from free site. Some images we’ve bought from Envato Elements. So, in your case, after imported the demo content, you must remove some images we’ve bought then replace it with another one.
Regards, LineThemes.
hi, i have an other question, i would like to use slider revolution themes. but i am not aloud. i need to buy a slider revolution license to use the free themes? thanks again
Hello!
We’ve bought it as extended license. So, you can use Revolution Slider included in our themes for free. You will need to purchase standard license if you want to enable auto update feature for this plugin.
Regards, LineThemes.
thank you again, probabily i am duing somethink wrong, but when i try to download a free theme, from slider revolution, the system says that i need to insert a license. Regards
hi, i would like to know how can i hide the title on a page. i don’t want show the title. regards
Hello! Please go to Edit Page -> Scroll down to Page Options -> Select “None”. See screenshot: https://prnt.sc/l8wgqc
Regards, LineThemes.
thank you very much.
Hello, I found the main menu in the footer menu, how can I remove it?
Hello! Please go to Customize -> Header & Footer Builder -> General -> Header Position Top https://prnt.sc/l2x498
Regards, LineThemes.
Thank you LineThemes. Please. I need to add a follow us facebook pluggin in the footer. Can you show me how to do it?
Hello! Please follow me.
1. Download and install plugin Feed & LikeBox For Facebook at here: https://wordpress.org/plugins/facebook-by-weblizar/
2. Go to Appearance -> Widgets At here, Add Widget Facebook Page Like Box to Widget Area Footer #1, Footer #2 or Footer #3,... https://prnt.sc/l3t9a9
Regards, LineThemes.
Hello! Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
Hi, i have this question. How can i put title and sentences out of the picture in sections “News and insight” hear is the link http://demo.linethemes.com/glb/. the problem is white letter with light image. for this reason i prefer text and title out. regards
Hello! Can you send me a screenshot?
Regards, LineThemes.
Yes, I have send image on LineThemes system. Regards
how to select and display a single theme
It’s settled, I’ve already found
Thank you!
Hi, how to take out ” GLB” name within in the code for example see below code.
“themes/glb/assets/js/components.js?ver=1.0.0’”
Thanks
Hello! Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
Hi, i would like to know how can i change the white color, on title post , in home page. This title is on the image and i would like to change in black.and not white. thanks
Hello, can you send me a detailed screenshot?
Regards, LineThemes
hi, if you go for example to your site : http://demo.linethemes.com/glb/ on the botom there is “NEWS & INSIGHTS” and there are 4 blog post, the title is white “Weighing Cybersecurity Risk….” how can i change in black? thanks again
#site .blog-shortcode .blog-entries .blog-grid .post .post-title a,
#site .blog-shortcode .blog-entries .blog-grid .post .post-title a:hover{
color:#000;
}
Regards, LineThemes
Thank you very much.
This is an interesting job!!! Good luck and many many sales! 
Thanks 
Is there a way to buy an HTML version?
Hello! sorry we only provide wordpress version.
Regards, LineThemes.
Hi, I bought this template, but I’m having a problem with the “Sample Data Installation”. Arrived at point 2 it remains fixed and does not proceed further. I also opened a support ticket (#1693767). How can i solve? It’s urgent. Thanks
Could you take care of my problem now? I’m waiting for a solution. @linethemes
Hello!
Please give me admin information to your ticket, I will try to find the problems for you right now.
Regards, LineThemes.
This is the url of my ticket: https://linethemes.ticksy.com/ticket/1693767 Do you need other information?
Please don’t reply, I’m just marking this case was resolved.
Regards, LineThemes.
Hi, I have a ticket open (#1670875) with no response for 2 weeks – how can I get an update?
Hello, any response to this? I created the ticket a month ago and no response yet…
Hello!
I’ve fixed the issues for you, please check your website. Also, I’m sorry for wasted your time, your issues are too hard to be fixed.
Regards, LineThemes.
If I enable the right sidebar on theme options it’s seen throughout the site. However, I do not want it in the homepage. This worked originally but I don’t know what happen. Can you help?
Hello! Please go to edit page and scroll to Page Options -> Select Layout Tab -> Choose No Sidebar -> https://prnt.sc/kkliuy
Regards, LineThemes.
hello wpbakery page builder does not have tabs and tours elements. How can I make them active. I want to use it in this theme. I’m waiting for your help.
Hello!
Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
hi when we will get update of wpBakery and custom field pro
Hello! Please go to Dashboard
1. Deactivate & Delete plugins Advanced Custom Fields PRO and WPBakery Page Builder
2. Go to Appearance -> Install Plugins reinstall Advanced Custom Fields PRO and WPBakery Page Builder.
Regards, LineThemes.
Hi I have done that but plugin dosen’t get update
Sorry, please try again
Regards, LineThemes.
i have tried many times and raised ticket also nothing happened
Please give me admin information to your ticket, I will try to find the problems for you.
Regards, LineThemes.
240 Nguyen replied 4 days ago on Friday at 4:10pm
Hello there,
We will upgrade early!
Psst! – Don’t forget RATE our item on ThemeForest for future our work!
This is the reply on the ticket but its more then a weak when updates rolled out
