12821 comments found.
I notice with the new theme updated no demo for the new layout? I’m I missing something?
Do you have the new layout demo content? I am searching everywhere and no luck 
New version 2.2 really have that demo yet
So there’s no Demo for the New version? 
What about the new theme layout is that available?
I am figuring it out..
Hello,
Thank you for interesting. Please refer my image and click to red area to install demo for new layout.
https://drive.google.com/a/shinetheme.com/file/d/1uUSK8sAZNBNj5HrPCsP4fXcTtu-5Skh5/view?usp=drivesdkThank you.
Yes I figured it out. 
I rate this theme 5 star but before you release the much awaited next version. I think you need to consider the following
1. Add PayStack as one of the payment gateways
2. Make the theme a PHP Script and not just a wordpress theme
3. Consider getting more for your customer service and customization
4. Work on the search result page – it has to be detailed
5. Consider adding GDS to flight
Hello,
Thank you for your information but currently we have not yet plan to update the features above. We will consider to create the plan for them in the future.
Thank you so much.
hi, coould you kindly tell us what is in the new update please?
Hello,
You can refer our changelog for v2.2 below:
https://travelerwp.com/traveler-changelog/Thank you.
Hello team i have 1 question i have an outdated version and in options i have already set the auto updater thats how i updated always, but nowhere i have a message as i had always for updating theme. Is there another way to triger it without doing it manually? Thanks.
From version 2.1.3 we have auto update if you click on it for confirm you want get auto update.
Of course you can update by manually like on our documentation ready guide for it yet.
I have version 2.1.1 and always i had a message for autoupdate until now. So whats the way to update to version 2.1.3? Thanks for fast reply.
You should backup your site first. Then click on auto update or download on themeforest for latest version then make manually update yet.
i dont have an autop update option somewhere to click , until no i always was seeing a message that theme has new version and now i dont have this message, thats why i am asking.
if that i recommend you backup your site first then going update manually like our guide yet.
Today we release new version 2.2 please wait for latest version then you can update one time.
Ok i will update manually then.After how many hours will you release 2.2?Can you send me the link with documentation of manual update?Thanks team.
we just uploaded. I think in 1 hour can see new version.
Ok can you post me a link for manual update the theme in case it wont show message? Thanks for all help.
Hello,
You can download package from themeforest then extract it to get file traveler.zip then install theme by manual.
You can refer our document for more details:
https://travelerdocs.wpengine.com/docs/installation/auto-update/manual-update-method/ https://travelerdocs.wpengine.com/docs/installation/install-via-wordpress/ https://travelerdocs.wpengine.com/docs/installation/install-via-ftp/Thank you.
wpbakery doesn’t work with wordpress 5, is there any update you can supply?
Can you post ticket on our support system to show us exactly your problem then our supporter can check for you?
Hello, I would like to know how the support of a hotelier puts it’s rooms online !! The site takes a% on bookings ???
Do you have a demo access from a rental customer
cordially Pierre BANEL
Hi pmbanel,
Yes you can see our guide here to see Partner/Vendor can post services at front-end
You can find out more about how Partner work in this video:
http://travelerdocs.wpengine.com/docs/other-feature/partner/#post-1021Owner of site can config commission for earning from each booking from Partner/Vendor.
If you want login to see back-end/front-end just email to us to contact@shinetheme.com then we can send account to you
Hope this can help
Thanks
When will the new demo available for tours? I am checking each day before buying.
Tour new layout will be next end of this month.
1-If I buy the current one (Hotels), just to familiarize can I change the template for the (Tours) afterwards once it is ready without paying extra? Or do I have to pay extra for the Tours one once it is ready? 2-Can I start filling the database/and forms with the Hotels one, and will my information be saved when I change for the Tours one?
Hello,
1. Our new update will be included in the theme so you don’t need to pay extra for the Tours one once it is ready.
2. Yes, you can. When you switch to Tour service. Your hotel data will not be changed.
Thank you.
How do I add Partner?
Please read our guide here for partner http://travelerdocs.wpengine.com at: http://travelerdocs.wpengine.com/docs/other-feature/partner/
Hi, Can you tell me how to Import/export Location by .CSV…..Thanks
Our theme current not support import location .csv for now.
I have a problem I cant seem to install the demo because it shows that the promo code has been already used with other website but I forgot which website. How to disable it so I can have it on my new website?
Oh you can post ticket on our support system then our support team can check help you for install.
https://shinehelp.shinetheme.com/forums/forum/traveler/Each regular license only can use for one site. You can refer our guide here: https://travelerdocs.wpengine.com/docs/other-feature/advance-featured/product-register/#post-1044
With our new layout you can get it for lifetime by login on themeforest for download then install new layout and use as normal.
Hi , Please the NEW LAYOUT is ready ?
We will update today.
Very Good. you are a king
thank you my friend!
Hello any sale soon ?
We are currently just end sale program from 2/12 yet! haven’t sales program for now.
new layout when well be online.
we are working on it please wait when we update system will auto email to you to inform
Thanks 
we are waiting.
thank you my friend!
Hi I am trying to update the theme from to 2.0.5 to 2.1.3. After update I m getting fatal error in dashboard. I have remove all installed plugins but I have the same issue.
Fatal error: Uncaught Error: Class ‘STAdminRoom’ not found in /home/gokissam/staging/1/wp-content/themes/traveler/inc/admin/class.admin.availability.php:160 Stack trace: #0 /home/gokissam/staging/1/wp-includes/class-wp-hook.php(286): STAvailability->__run_fill_old_order(’’) #1 /home/gokissam/staging/1/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /home/gokissam/staging/1/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #3 /home/gokissam/staging/1/wp-settings.php(450): do_action(‘init’) #4 /home/gokissam/staging/1/wp-config.php(90): require_once(’/home/gokissam/...’) #5 /home/gokissam/staging/1/wp-load.php(37): require_once(’/home/gokissam/...’) #6 /home/gokissam/staging/1/wp-admin/admin.php(31): require_once(’/home/gokissam/...’) #7 /home/gokissam/staging/1/wp-admin/themes.php(10): require_once(’/home/gokissam/...’) #8 {main} thrown in /home/gokissam/staging/1/wp-content/themes/traveler/inc/admin/class.admin.availability.php on line 160
Please post ticket on our support system for get help! we can not check and answer with that info here.
On the bottom of the topics there is this message: You cannot create new topics.
Our looks like you expired support time.
Each regular license have 6 months for get support and you can post ticket on support system for unlimited on that time.
You can refer this: https://themeforest.net/page/item_support_policy
thank you
Is there an administration demo we can take a look at?
Can you email to us for get help contact@shinetheme.com for get account to check
We have bought your theme and when we add the purchase code, it doesn’t register not does it allow registering on the support system. Help quick please…
Hi uzaird87,
Thank you for contacting us.
Can you email to us for get help contact@shinetheme.com
or register account then post ticket on our support system here: https://shinehelp.shinetheme.com/forums/forum/traveler/
Then our support team will check for you
Thanks
I purchased this theme but never got round to using it. Now when I try to register so I can install the demo content it reports that the purchase code is invalid. Is there a new format for the purchase code? My purchase code is dated March 2016. Can you advise what to do? Thanks
Hello Marcuscent,
You can email to us to contact@shinetheme.com with your site info and purchase code then we can check for you.
Let me explain: This is support policy: https://themeforest.net/page/item_support_policy
Each license have 6 months for support time, mean in that time if you have any questions not clearly about our product you can post ticket on our support system, and each license only can use for 1 domain.
You can renew support time anytime you want that is not required yet.
Hope this make you clearly.
Thank you
Hello,
I noticed that “booking fee” also adding to total booking value.
Partner total earning calculating = item booking value + booking fee
And also,
partner net earning calculating = (item booking value + booking fee ) – admin commission %
I think this is a bug. Booking fee need directly get to admin . booking fee should not share with partner. Because BOOKING FEE is not a partner earning.
I also tried adding woo-payment gateway based extra fee plugin. at there, payment gateway based extra fee also goes as partner earning.
what is your idea ??
Thank you
You can post ticket on our support system for get support
sure, i’ll.
Thank you
I do have 2 licences but my support is expired. I got booking.com API level 2 access and i need to integrate booking.com API into our theme , then all hotels will get displayed in our website till the booking button is clicked where payments will be done at booking.com site. My questions are : 1) With the latest update do we got this facility – i am not talking about simply working as a affiliate partner – it has to be via API . 2) If NOT, how much will it be . Kindly email to pradeeprs@hotmail.com as well , then i can contact you’ll
We had sent email to you!
Hello,
I have three questions.
1—-How can i add payment details such as, bank account name, Bank accout Number to the SUBMIT FORM ?
2—when i enable woo payment, orders are not listed under particular category (likes, Rooms, Rentals etc). Is it normal ?
3—Can admin check each partner’s earning, so that admin knows how much commission to be paid to each partner.
Can admin check sales report by day, week, month, year. ?
Thank you
You can post ticket on our support system for get support
