1731 comments found.
Hi,
I want to add an event calendar onto my site with previews on the homepage, how can this be done? I’ve downloaded a plugin but it doesnt appear in the page builder to add to the site?
Hello Amicoitservices!
We haven’t tested any plugins for this purpose so we are not able to provide you with any information. Within the theme, you can display calendar widget with the help of the Widgetized sidebar module.
Best regards,
DFD Support Team
So can i not download any new plugins to use with this site?
Using the widgetized sidebar only allows you to use posts which shows when the post was published not when the event date is
Amicoitservices, there is no requested feature (events) in theme, as for the plugins you can use them but we haven’t tested any and cannot procide you with any information. You can check the issue you have described with the plugin’s support team. If anything can be done at our end, please, submit a ticket in our support center.
Best regards,
DFD Support Team
Hello, since the update to Wordpress 5.1 I miss the settings for the article that were previously displayed under the article. Currently I can not specify a header photo or contribution width because they are no longer available
Hello JochenBake!
Please go to WPBackery settings > General settings > Disable Gutenberg Editor.
Best regards,
DFD Support Team
I use Elementor and find no way to disable Gutenberg
Have disabled with a plugin the Gutenberg
Thank you for the information. We are glad the issue is solved!
Best regards,
DFD Support Team
Will there be an update to support Gutenberg?
JochenBake, the latest theme version is compatible with the latest Wordpress version and Guttenberg editor.
Best regards,
DFD Support Team
If I leave the “Block Editor – Gutenberg” activated, I will not have the option to add a header photo or the post page when writing below the article. There are all settings gone.
You can use ether Guttenberg or theme/WPbackery editor, there is no option to combine them. Just click to WPBackery Page builder to see theme’s editor, please check https://prnt.sc/lzbs7p.
Best regards,
DFD Support Team
Hi there, I love the theme (bought it loads of times) but I’m struggling to see how I make links that are within a body of text a different color to make them stand out. I feel like I’ve been through all the settings 4 times and not see how to do it. Help!
e.g. if I had a paragraph that said “check out the website by clicking here” – how could I make the word HERE blue instead of the standard body text color?
Hello Henryscat666!
Thank you for the attention to our theme!
The link inserted to text block inherit color from Theme Options > Styling Options > Main site color.
Please submit a ticket in our support center in case you need our help or have more questions.
Best regards,
DFD Support Team
I’ve got all 3 Site colors set to blue, yet links within any body of text are still the same color as body – black! You can see all the links on this page aren’t changing color – https://perthhighlandgames.co.uk/competitor-info/results/
Could you please submit a ticket and share the WP access details, we’ll check the backend of the page and find the solution for you.
Best regards,
DFD Support Team
Hello I have this message and when I want to update the action is systematically denied. So I can not use WPBakery. Thanks for your help. “WPBakery Page Builder You are using version 5.4.5. Update to version 5.6. View version 5.6 details. Compatibility with WordPress 5.0.1: unknown”
Hello Djeules!
Please update the theme and included plugins. Please check how to update the theme here.
Best regards,
DFD Support Team
Hello, i have the same problem that the other user.WPBakery Page Builder cannot work with the new version of wordpress. Is it possible to have a solution ? Thank you very much
Hello Djeules!
Please update the theme and included plugins up to the latest version to solve the issue. Please check how to update the theme here.
Best regards,
DFD Support Team
Hello thanks for your quick answer, I already updated my theme and WPBakery remains on version 5.4.5 not compatible …
The version of the plugin included to the theme is 4.6 and it’s compatible with the new wordpress. You need to update the plugin as well. Please submit a ticket in our support center and provide us with the link to the site and WP access details, we’ll help you with the update.
Best regards,
DFD Support Team
Hi, I want to import About Pages but importer not do this.
How can i import your demo about page, contact page import?
Hello Markamdesign!
You need to import 27_pages, we recommend you to use Wordpress importer if you already have content on site. Please check this article for detailed instruction.
Best regards,
DFD Support Team
I try but not importing About Pages for your Layout Theme :
http://nativewptheme.net/pages/about-me-2And your video showing subpage ( Contact Page Demo İmport, About Pages 1 – 2 – About Our Company ETC. demos )
How can i import your subpages ( eighteenth > about pages 1-2-3 and other pages )
The requested pages are included to 27_page, probably the installation was not full at your end because of low server configurations. Please try to import them one more time.
Please submit a ticket in our support center in case you need our help.
Best regards,
DFD Support Team
Thanks Ellen:) You & Your team awesome 
Always welcome!
Best regards,
DFD Support Team
deat Native themes team – native themes do not match wordpress version 5? WPBakery Page Builder cannot work
Hello Apikomunika!
Please make sure you have updated the theme and plugins up to the latest version released today. Please check this article about theme update.
Best regards,
DFD Support Team
Ref. Captcha in wrong place – Hi, I have configure a contact form but the Re-captcha is located below the Send Button.- How can I place it before it ?
Hello Dgp74!
It supposes to be displayed under the button. Could please submit a ticket in our support center and provide us with the link to the page in questioning? We’ll check what can be done.
Best regards,
DFD Support Team
Hello!
1. When is the next update scheduled? Or better said, will Native be once again updated in 2018 to be 5.0 compatible? As far as I read in your reply to another customer, you haven’t found any issues yet but still didn’t updated compatibility for Native.
2. Also, are there any plans for new lightweight fresh demo designs?
3. Also, interested if there will be a custom login / register page within the website. (I know Native comes with a custom wp-login.php but I’m interested in a custom page where register is also available (maybe using tabs).
Don’t get me wrong, Native is already great but I think it hasn’t got a major update for a very long time (with introduction of new designs and features), but only plugin updates and bug fixes.
Hello Avrcata!
1 We are currently in the testing process to make sure theme is fully compatible and will release the update for 5.0 compatibility as soon as the testing s done.
2 Unfortunately, do not have any news for you.
3 We were not planning to change the login/registration.
Best regards,
DFD Support Team
Is it theme will be compatible with WordPress 5.0 soon? I’m considering buying template this days.
Hello Chichebiev!
We have checked the current version with the latest WordPress and haven’t found any issues.
Best regards,
DFD Support Team
Hello i create new single page but i see top on page one image (women and phone)... how can i change or remove this image ?
Hello Aytekc!
Could please submit a ticket in our support center and provide us with the link to the page in questioning and WP access details?
Best regards,
DFD Support Team
hello! thnx! great theme, great support ) I have a question about the “shortcode service”. can i use text formatting in back field? I also need positions to make links…
thnx
Hello Dullsky!
Thank you for the attention to our theme!
Could please submit a ticket in our support center and clarify the request a little bit?
Best regards,
DFD Support Team
I am trying to implement a contact form but I don’t see any option to include a label with checkboxes. How can I do that? I just want to include a label above the checkboxes. Whatever I need to do, I can implement it if I can get some guidance.
Hello Dolongroup!
There is no option to set label to the checkbox in the contact form.
Best regards,
DFD Support Team
Hi, how i add satellite view in google maps?
Thanks
Hello Xrisxal2000!
There is no such option for the google map module.
Best regards,
DFD Support Team
Hi, the contact forms on my don’t work. The message is delivered like this: From: {{your-name}} Subject: {{your-subject}}
Message Body: {{your-message}}
Hello Uran!
Please check the module settings http://rnbtheme.com/documentation/visual-composer/contact-form > Received email & Message tab. Please recheck the mail tags settings as they are incorrect http://prntscr.com/lohtzj
Best regards,
DFD Support Team
thanks
Always welcome
Best regards,
DFD Support Team
Hi again i need to where i can paste the google analitycs js code…
Please check Theme Options > General Options > Custom CSS / JS > JS code to be added inside HEAD tag. Please check this article as well.
Best regards, DFD Support Team
Greetings of the day team DFD, no doubt it’s an amazing theme, however, I’m facing one issue, it’s an issue let’s say requirement and should be added as theme feature, not custom requirements.
There should be an option to add external links in testimonial’s element / short-code: http://nativewptheme.net/shortcodes/testimonials-slider/
I’m using the third style as”FULL WIDTH STYLE” but there is no option to add an external link to the original resource of testimonial.
In my case, the original reviews are on TripAdvisor and I want to link it back to original URL on TripAdvisor but no option to add an external link, I tried adding
<a href="link-here">Reviews Here</a>
but it didn’t work.
Would be great if you can add this as a feature in testimonial section / short-code or any quick sort out for me?
Thank you.
Hello Vickysdhir!
There is no option to add the link to the testimonials. Could please submit a ticket in our support center and we’ll check what can be done for you?
Best regards,
DFD Support Team
Thank you, issue resolved – great support as always
So glad to help you
Best regards,
DFD Support Team
Question, are you going to add this feature in coming updates? or do I need to re-upload this file every time if there is any other theme update? I’m not using child theme, would be great if you add this option in theme for other users as well, looking forward.
We were not planning to add it for now so please keep the back up of the file. Anyway, we’ll take the request in mind.
Best regards,
DFD Support Team
Thank you
Always welcome!
Best regards,
DFD Support Team
hi,
my logo keeps displaying twice upon loading. Is there a way to reset the settings or is there something I can do in order to stop this from happening?
Hello Jesst446!
Could please submit a ticket in our support center and provide us with the link to your site and some more details of the issue?
Best regards,
DFD Support Team
Hi,
I’m trying to install my theme and it goes well until I try to import demo. It ends on running and doing nothing. Have googled the problem and also found an error_log file which says: “too few argument in class-bulk-upgrader-skin.php file on line 150
I googled the problem and found few solutions to change the lines to another but it didn’t help unfortunately. Can you please help me, thank you
Hello Bethruz!
Could please submit a ticket in our support center and provide us with WP, FTP access details and clarify what demo you are importing?
Best regards,
DFD Support Team
Hello, can you add Twitch.tv to the social networks ?
Hello Younes_lesfer!
Twitch is not added to the list of social networks, we’ll add your request to our wishlist.
Best regards,
DFD Support Team
Dear, we have purchased you theme. I ask you the possibility of being able to install your DEMO-COLLECTIONS PAGE as a template. Can you give me the demo-collections page theme? That is: http://www.nativewptheme.net Thank you Our Purchase code: 2d0e8848-7d2b-4cf6-849f-b86c0e195aa9
Hello Helloimpresa!
You are referring to the promo page, which is not created with Wordpress but is the HTML version of the site. It’s not Wordpress layout.
Best regards,
DFD Support Team
you can give me the HTML page so we can implement it to sell your themes to our customers?
We cannot provide you with this page.
Best regards,
DFD Support Team
