491 comments found.
On the destination items pages how do I set where the “see articles” button directs to? I’ve been trying to figure it out for ages!
Hello,
Please, reach our support team at https://mikado.ticksy.com and they will gladly help you.
Best, Mikado
Hi! I would like to buy this theme but I have some hesitations after reading some of the comments. I don’t know much or really anything about coding. How do I apply this theme to my wordpress site? does it work on WP.com or .org, both? I have a domain and will have hosting shortly but I am nervous about uploading the files and that they will be successful. Also I am used to Divi, How is the interface with this? Is it hard to edit and make changes or is there a visual builder? Thanks
Hello,
Thank you for taking interest in our BackPack Traveler theme. Our theme is for made for WordPress.org and you could use our theme with WordPress.com premium account, too. When it comes to coding, you don’t need any coding knowledge, and it could be used even if you are beginner in WordPress. Our main page builder is WPbakery page builder and it came bundled within our theme. We implemented a lot of powerful shortcodes into it, but it is really not hard to use. Also, our support team is on your service at https://mikado.ticksy.com and will help you with any doubt you have. We hope this info will be helpful for you and if there is any other doubt, we are here.
Best, Mikado
Thank you for the quick reply can you send me the link of the start up guide or beginner steps to install this so I can look to see if I think I will be able to handle it?
Thanks!
You are welcome. Here is our Official Manual where those steps are covered http://backpacktraveler.mikado-themes.com/documentation/
Best, MIkado
hello, i have sent tickets for support two days ago and am still waiting. just checking these have been received on your end thanks
Hello,
Sorry for waiting longer. Your tickets are answered by our support agent. Please, check whole responses on ticksy.
best, Mikado
Hello, as soon as my site went live my destination and shop pages stated giving me 404 errors. I submitted a help ticket 5 days ago but have not heard from anyone, please assist.
Hello,
Thank you for writing in and sorry for delay in answering. It has holiday season, but we are back in full speed again and our agent just answered you. Please, check whole response on ticksy and thank you for understanding.
Best, Mikado
Hi. When will the wordpress 5 update be available?
Hello there, We are very sorry about the delay!
Regarding the theme update, we’re currently in a process of updating all our themes. Our team is working hard to get all the themes up to date with the current versions of plugins and extensions.
In a meanwhile, please note that our theme is completely compatible with the latest version of a worpress and the only issue that probably occured is the change in WPBakery layout.
This happened because Gutenberg Editor is now in the core of Wordpress. Could you please follow the instructions from this article in order to enable Classic Editor and WPBakery Page Builder will work normally: https://wpklik.com/wordpress-tutorials/how-to-keep-wordpress-classic-editor/
Best, Mikado
FINALY FIX YOUR IMPORT PLEASE! It’s a mess! Numerous customers complained about it in your comment section and it’s STILL the same. This rant comes from wasting 2 DAYS on getting ONE SUCCESFULL IMPORT from DATA!!
It gets stuck at 70% for over 3 hours, as a result if you want it to continue you need to restart it. Then after the restart it goes fast to 80%, then we are stuck for LITERALY 5 hours at 80%. Now for the 5th time stuck at 90% for 3 hours in a row! with the menu links being added 6 times ofcourse! Yet can’t get a simple full import install without getting stuck!
I think 3 hours of waiting, 5 times in a row, for 15 hours straight to get one succesful import, is not a case of impatience. N STILL images and theme elements are missing and not imported! I have never had to wait 15+ hours to get one import of DEMO DATA!
Yet, my host is as fast as you can get, my whole website is AND configured properly, except your data that needs to get imported! And even if you win the lottery and get one succesful import after 20 tries, the sliders still don’t get properly imported as has been pointed out for weeks by your customers! Therefor i restarted the whole thing again!
If your update for 5.0 and Gutenberg will be ready equaly fast, we will be in for a trip with you!
Fed up with it! Deleting the whole thing! Unreliable development and insufficient dedication. Yet your sales and rating on the theme does not seem bad. So this project should be worthy enough to spend some development time on. At this moment I feel so utterly upset with having wasted so much time on something so bad, that i nearly reported it. But instead i’ll leave this message, hoping it will change SOMETHING.
Sorry for my rant, but i don’t have 48 hours to waste on things that aren’t working properly. I have a very busy agenda.
Sincerely Sarah
No.. Stuck at 90% again for 2 hours.. I can’t get a single proper install on my website with this theme. I give up. Sorry
Hello,
Thank you for your purchase!
You can find minimum server requirements for demo import here.
And here’s the helpful step-by-step guide on how to import demo content successfully.
If you still can’t handle this yourself, you could always submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Mikado
All your guides and installation tips have been done, and as you can see, not all things get imported, EVEN if the importer says 100% complete. This is why i say i can never get one full import. I’m not mentaly challenged you see. The server requirements are meet, the values properly set, plugins disabled, guides followed, and the import has been done with Chrome. Screenshot below. For some reason the use of certain images gets removed. Because when activating the theme without demo import, the logo works fine. I’ll try see if the problem is in the settings.
We miss the banner for the page titles, the logo and the sliders
After this, i reset the options, which appears to partialy fix it:
https://screenshotscdn.firefoxusercontent.com/images/8d1edfb8-7b53-4a34-b83c-123b64224723.pngI suppose it’s a placeholder and the image should be replaced. I’ll do that.
Regards
Never mind, I needed to import the sliders. This one is on me. My apologies!
Hello there,
No worries, thank you for letting us know you were able to solve this issue!
Best, Mikado
where is the support team , waiting for 2 days, PUBLIC TICKET #1833750
Hello,
It seems to us that you already received response for all your tickets.
Mikado
Hey! I’ve got wpbakery actiovation problem as follows: NO LICENSES FOUND. It seems that you do not have any valid license for WPBakery Page Builder
Hello,
The plugins that you got after the purchase are called bundled and we, as a theme authors, have purchased an extended licence for them. That means you don’t have to activate them and they’ll work for you regardless of that.
Mikado
I found out that I am unable to update the plugin: An error occurred while updating WPBakery Page Builder: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?
And when trying to use template from templates library: Activate WPBakery Page Builder WPBakery Page Builder Template Library downloads are available for activated versions only. Activate WPBakery Page Builder direct license to access Template Library and receive other benefits.
Hello,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Mikado
Love the concept. want to purchase, but afraid it might be a bit to non-conventional to my audience and thus hard and confusing for them to navigate. Would you consider adding a more conventional front page, like a classic blog list or a classic excerpt blog list?
As for menu, would yo consider a mega menu like this (go to the “destination” menu and you’ll see what i mean; http://soledad.pencidesign.com/soledad-travel-blog3/ )
ALöso love the hover effect on the links (pink color over the links) you have in your demo page (http://preview.themeforest.net/item/backpack-traveler-modern-travel-blog/full_screen_preview/22673908) would you consider adding these hover effects to the theme?
CAn I use this theme without visual composer? I hate VC as it makes my site slow.
Hello,
Thank you for taking interest in our themes.
You can see that mega menu is already included in theme, here’s an example http://backpacktraveler.mikado-themes.com/
Blog list can be found here http://backpacktraveler.mikado-themes.com/blog-list/
All effects you see in demo can be imported on your side once you install our theme.
VC is our main and official page builder and it would be very difficult to build anything without this plugin.
Mikado
Hello I want to remove the Destination link at the top of the pages in order to hide the feature for later use. How do I do that?
Hello,
Please, reach our support team at https://mikado.ticksy.com and include your site URL with wp-admin access and our agent will gladly help you with anything that could be done within our theme.best, Mikado
HI! I have bought your template for a travel blog that I have with weebly.com. I am trying to import the theme and it keeps telling me that “Zip archive needs at least 1 html file” I am really not sure what this means since I am not savvy in this department. But I’d very much appreciate your help since I am excited about my new theme template that I have purchased. (Also, great work on your design).- Lily
Hello,
Thank you for choosing our theme. Please, open a ticket at https://mikado.ticksy.com/ and include your suite URL with wp-admin access and our agent will gladly help you to setup your site within our theme.
best, Mikado
Hi, are you going to have a male version?
Hello,
Thank you for taking interest in our theme. Although it looks like it is mainly female theme and that the girly spirit prevails, it actually could be more like male version. If you decide to add more manly colors, or upload images with male characters. We hope it is what you’re looking for. And if there is anything else, please, let us know.
Best, Mikado
Do you have an email newsletter template that compliments this theme?
Hello,
We are using CF7 newsletter form on our demo site in footer top widget area as you could see from here https://www.screencast.com/t/v31EaTTHx3 If you need further help with this part, please, open a ticket at https://mikado.ticksy.com and include your site URL with wp-admin access and our agent will gladly assist you there.
best, Mikado
Hi recently just purchased and I’m really confused I am having a hard time for example – - – hotel reviews and how to get to blog post, I wanted to use the destination category but it won’t appear on a regular blog post option and this only appears on a destination items, if I post it on a destination item the country guide wont be tagged since they will be both on a destination item what to do?
Hello,
We managed to find your ticket on our support forum and it has been answered by our support agent. Please, check whole response on ticksy. Our support team is there on your service to help you to setup your site within our theme.
Mikado
Hello!
I love your theme but have a few questions I wanted to check:
- Are there any options to change the page width of the site or is this fixed? - Do you have any examples of what the ‘related posts’ at the end of a blog post looks like? Also, can you set these to show by tags? - How much customisation is there when it comes to the blog results page? None of the demos are really what I’m looking for unfortunately but I can see there’s an example ‘custom’ page – does this offer much flexibility on how you can display posts?
Thank you!
Victoria
Hello there Victoria,
Thank you for writing in and taking interest in our BackPack traveler theme. - In our theme options, you are able to choose initial width of content https://www.screencast.com/t/La7s04HO2oz5 - If you enable related posts, this is how this area will look like https://www.screencast.com/t/Uvz4qnZMT5i and related posts could be related by destination tag or category. - Here you could check options for lists/archive pages https://www.screencast.com/t/ZhcxidYnj1 and here are for single pages https://www.screencast.com/t/jujtwxha6xu - We hove that previous screenshots are helpful for this. Also,if you choose any blog page as blog template, under each page you are able to set these params https://www.screencast.com/t/caU88k5Pq and if you choose to add Blog Post element there are lot of options included under this shortcode https://www.screencast.com/t/oFtmKFY9nmif there is anything else, please, let us know. Thanks Best, Mikado
Hi, i would like to know when this theme will be compatible with wordpress 5.0.* and Gutenberg editor. I really like this theme but i need that is compatible with wp5 and gutenberg. Thank you
Thomas
Hello,
Thank you for taking interest in our BackPack Traveler theme. We have tested our themes, and there shouldn’t be any compatibility issues with Wordpress 5.0. Gutenberg became the official WordPress editor from WordPress version 5.0. In case you still want to use Classic Editor, you can add it manually, and your page backend will look the same as before. https://www.screencast.com/t/QoCo8YcS Here you could find more about it https://wpklik.com/wordpress-tutorials/how-to-keep-wordpress-classic-editor/ So, until we release new theme update where WP Bakery 5.6 version is included, you could reach our support team at https://mikado.ticksy.com/ to update this for you, or you could install Classic Editor plugin to continue working on a way you used to.
Best, Mikado
Hi! Your themes are awesome! We would like to know if Backpack traveler theme can have the same listings and destinations features in the search field as shown in Voyager Theme Home page 4? Thanks.
Hello,
Thank you for your kind words
On the page you’ve mentioned are listed Blog posts, and we do have a lot of pages with that purpose, here are some of those:
http://backpacktraveler.mikado-themes.com/blog-list/
http://backpacktraveler.mikado-themes.com/blog-alternating/
http://backpacktraveler.mikado-themes.com/blog-carousel/
We hope it is what you’re looking for, and if you have any other doubt, please, let us know.
best, Mikado
We want this search bar and fields like in this page http://voyage.mikado-themes.com/home-4/ but for Backpack Traveler theme. Thanks.
Hi,
Thank you for this further explanation. Unfortunately, it is not an option, since there are no tours and tours filtering in BackPack Traveler theme.
best, Mikado
in this theme http://roam.mikado-themes.com/adventure-home/ you can make at this ?
We want geolocation cause we need the user to search for “near by events” and to customize the search fields of this search bar as you can see in many websites with tours and activities. Thanks.
Hello again,
In Roam theme there is filter param Where To? https://www.screencast.com/t/WpqZbn9CbC So, you could type desired destination. Although there is no geolocation users will be able to find available tours on that destination.
Best, Mikado
Ok understood. Is there any of your themes that has geolocation cause its important for our project. Thanks.
Hello,
Unfortunately, we do not have that feature
Sorry for that.
Best, Mikado
Hello; can you give me the name of the logo font? thanks
Hi,
Image file is used for logo. And it is made with Epic Ride font.
Best, Mikado
Hi, am I able to insert sections of custom code? This theme is perfect for a client, but they just want a custom built module that would be inserted between your header and blog list. It would be HTML and CSS, with images uploaded to the media gallery. Cheers 
And some JS
Hello,
Thank you for taking interest in our theme. Glad to hear you like BackPack Traveler. There is option to add Raw HTML and Raw JS on any place on a page.
If there is any other doubt, please, let us know. Thanks
Best, MIkado
Hello do you have the author of the map drawings on shutterstock plz
Hello,
In ShutterStock is added option to upload image and to get search results for it. Please, reach our support team at https://mikado.ticksy.com// and maybe they could assist you with some images and their IDs.
Best, Mikado