305 comments found.
Hello, I am considering buying this theme. Is it possible to add a youtube or vimeo link to my portfolio? I want to show my photos and movies. Thanks Julia
Hi julia93,
How are you today? Hope you are doing well!
I am grateful that you took the time to write to us.
As for your question:
There is no option for creating the portfolio with video yet (maybe we add it such option in the next updates). But you can add the video to the portfolio with shortcode option. In the portfolio style you can select the “Gallery from shortcode” style and add the “Video Banner” shortcode: screenshot1,screenshot2.
Best regards,
Lidia
Hello, could you tell me what has been updated/changed in this last version? As I’d like to update my website (which has your theme installed), but I want to know if it’ll be safe to do so or there could be issues.
Thank you!
Hi ecatenodia,
How are you today? Hope you are doing well!
I am grateful that you took the time to write to us.
As for your question:
In the previous update, we added the new “Download Portfolio” function. In the portfolio pages (when you open the image) you can find the option which allows downloading the image.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Photography WISO – Photography WordPress photography Support
Thank You, Lidia
Hi Nice theme. How can I import exactly same page as. I mean I want to import this page. Can you guide me please.
http://wp.themedemo.co/wiso/portfolio-item/van-pollyThanks
Hello,
Unfortunately, there’s no buyers’ badge in your profile…
If you’ve bought the theme from another account (or helping someone else who purchased it), please submit a request – we will get back to you ASAP. (Note that you’ll be asked to enter the purchase code for verification purposes.)
Thanks!
Hello, I purcahsed this theme and after installing the demo data, the customise link broke, when I click on customise I get a broken link. I already sent a message to support and still yet to get a feedback on how to fix this. This is delaying my customization. Can I get a fix for this? Thanks
Hello there,
How are you today? Hope you are doing well.
I am grateful that you took the time to write to us.
As for your question:
As far as I can see, one of my colleagues has already replied to your request.
Please check your email, the letter might have gone to the Spam folder too.
Have a good day!
Best regards,
Max
Hello, I have some questions before considering to buy your theme. 1. can I change the image ligthbox background to white? 2. can I customize the spacing between images in a gallery and can I show the images without text on it ? Thank for your help!
Hello Inacelmer,
I am grateful that you took the time to write to us.
As for your questions:
1. This can be changed through the Additional CSS section of Admin Panel
2. This depends on the shortcode and type of the gallery you choose. It can be customized in general
With the best regards,
Max
Hello. Is there a way to know what you are updating on each update? I am waiting for an update you said you could maybe add to the website, to know when I can buy the theme to upload it to my site.
The update is the one you put a donwload button when you open a photo, besides the ones to maximize, zoom and close the image.
thank you.
Hi blockmind1,
How are you today? I hope you all are well.
I am grateful that you took the time to write to us.
As for your question:
Unfortunately, we do not have any time frames to inform you when it will be done. For adding the new features we have to explore if this feature will works correctly in the theme. We should be sure that another code will work without errors and when we add this feature the theme will not have other issues. This feature requires more time. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We are working to resolve the question as quickly as possible and apologize for any inconvenience. Such option (download the images) you can use in the “Whizzy gallery” but for this, you will have to create the special galleries. Please, look at this page. There you can find the options which allow downloading the images. In the lightbox section, we cannot add this option yet. As I wrote above such option require the more time. Thank you for your patience.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Photography WISO – Photography WordPress photography Support
Thank You, Lidia
Thank you very much.
I wrote you 3 months ago to know if you could add that icon. I need it in the portfolio elements, because my clients usually download some of the photos from there, but not all, just some, from the phone. The special gallery is not what i need, just download photo by photo.
If you assure me that it will be done, I know it takes time, I buy the theme now and wait until it comes. But I cannot buy the theme and then realize in a few months that you will never add it.
That is why I keep asking. If you say it will be done, sooner or later, it is what i need to know.
Sorry for the inconvenience!
Hi blockmind1,
How are you today? I hope you all are well.
Thank you for your response.
As for your question:
I understand that this function required for urgent purposes for you. I really want to help you. Please, explain which function you want to see in the theme (with more details) and I will show it to our leading developer. He will explore your feature and tell how long will it take (implementation of this function to the theme, if it will possible). You can create the screenshot, where you show on which page you want to have such a function. Your detailed explanation will help to know, what exactly we have to explore. If this function can be implemented in the theme, I will inform you immediately and you will buy the theme. After that, you will have to write to our support theme (with your purchase code) and we will add this function in the realise. We are always looking for ways to better our service and if it will be possible to add this function (which you want) to the theme we will do it for you. I will be waiting for the response from you. Thank you.
Click Here To Get Photography WISO – Photography WordPress photography Support
Thank You, Lidia
Hello. Thank you for your message, I wrote it some months ago, I will post it again:
When popping up a photo, add the little icon to download image (on the right top you have the icons to maximize, zoom, close, etc) which usually goes with this photo pluging. This icon is really useful to download the photo when you see the photo on a phone, I usually share with my clients portfolio items and they like to download some of the photos on the photo and there is no option that screenshot now. That download icon is so useful. I saw that icon on other themes using the same photo plug in
https://drive.google.com/open?id=1tzKxzEHA9W2HsShJ0ymkqdeIQ2rnOSVILet me know if you need more details.
Thank you again.
Hi blockmind1,
Thank you a lot for your response. I will show it to our leading developer and when the results will be ready I will inform you.
Click Here To Get Photography WISO – Photography WordPress photography Support
Thank You, Lidia
Hi Copilot-Support,
How are you today? I hope you all are well.
As for your question:
We can add such an option. So, you can buy the theme, write to our support team, the link you can find below (where you will have to show your purchase code) and when we receive the email from you we will add this option. You will have to update the theme and after that, you will be able to use this option. I will be waiting for the response from you.
Click Here To Get Photography WISO – Photography WordPress photography Support
Thank You, Lidia
Hi!! Thank you very much!!! I have just bought the theme and wrote a message in the email you posted before. Very happy with the support!
Hello, I can’t import the demo data
Hi _Alias,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Photography WISO – Photography WordPress photography Support
Thank You, Lidia
Hi, does video home demo support footer? And, is there any way to add social media icons on top right?
Thank you
Hi primoclan,
How are you today? I hope you all are well.
I am grateful that you took the time to write to us.
As for your questions:
1. For a better look of this page, we created the shortcode which has to use without the footer. You can add the footer to this page but the look will be different than on our demo version.
2. The social items you can add in the “Header” section, which locate in the Admin Panel ==> Theme Options.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Photography WISO – Photography WordPress photography Support
Thank You, Lidia
Thank you Lidia
Hi guys i have some question
- Is the theme Seo ready? - Has the theme got the sticky menu? - which page builder are you using? - is compatible with Wp v.5?
thanks a lot Libera
Hi liberalamente,
How are you today? I hope you all are well.
I am grateful that you took the time to write to us.
Regarding your questions:
1. Our theme is SEO Optimized: screenshot.
2. Our theme you can select which header style you want to use on the page(in the “Page Options): screenshot.
3. We used the “WPBakery Page Builder” plugin: screenshot.
4. Our theme works correctly with WordPress 5. One thing, that the existing default classic editor is set to be replaced, with the integration of the new Gutenberg editor into the WordPress core. Developers are currently working hard to make plugins and themes compatible with the new Gutenberg editor. However, it is possible that many of these will not be fully compatible with Gutenberg for some time.
If you think this may be the case for your WordPress site, or you won’t be quite ready to use Gutenberg, then retaining the classic editor, may be helpful for you.
To disable the Gutenberg plugin and revert back to the classic editor, you will be able to simply use the
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
<strong><a href=” https:=””>Click Here To Get Photography WISO – Photography WordPress photography Support
Thank You, Lidia
Ok thanks a lot! I think I’ll buy the theme today. regards, Libera
Hi liberalamente,
If you will have any questions, please, write to us so that we can help you.
Thank You, Yulia
Hello. 
I am very interested in purchasing your theme but i would like to know when the next update will be released that will make is compatible with wordpress version 5.0.2. Also do you guys have a forum for these kinds of questions and community support?
Thanks so much in advance.
Hello there,
Currently, we are in testing process before a new release of our Theme that will be compatible with a new version of WordPress.
You will be informed, once it will be updated.
Kindly Regards
Hello. I am very interested in your theme. Is it possible to hide the menu on individual pages? A few pages should have a menu, a few not. So that I can make landing pages without navigation. Is that possible?
Hi Emanuel,
Absolutely you can hide menu on each pages.
Getting a warning from Woocommerce that a lot of templates files included with theme for Woocommerce are outdated and require an update. Any updates?
wiso/woocommerce/emails/plain/admin-cancelled-order.php version 2.5.0 is out of date. The core version is 3.5.0, wiso/woocommerce/emails/plain/admin-failed-order.php version 2.5.0 is out of date. The core version is 3.5.0, wiso/woocommerce/emails/plain/admin-new-order.php version 2.5.0 is out of date. The core version is 3.5.0, wiso/woocommerce/emails/plain/customer-completed-order.php version 2.5.0 is out of date. The core version is 3.5.0, wiso/woocommerce/emails/plain/customer-invoice.php version 2.5.0 is out of date. The core version is 3.5.0, wiso/woocommerce/emails/plain/customer-new-account.php version 2.0.0 is out of date. The core version is 3.5.2, wiso/woocommerce/emails/plain/customer-note.php version 2.5.0 is out of date. The core version is 3.5.0, wiso/woocommerce/emails/plain/customer-on-hold-order.php version 2.5.0 is out of date. The core version is 3.5.0, wiso/woocommerce/emails/plain/customer-processing-order.php version 2.5.0 is out of date. The core version is 3.5.0, wiso/woocommerce/emails/plain/customer-refunded-order.php version 2.5.0 is out of date. The core version is 3.5.0, wiso/woocommerce/emails/plain/customer-reset-password.php version 2.3.0 is out of date. The core version is 3.5.0,
Hi olegtim,
How are you today? I hope you all are well.
I am grateful that you took the time to write to us.
As for your question:
Thank you for your notice. We will update the WooCommerce as soon as possible.
Also, I want to thank you for bringing this to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Photography WISO – Photography WordPress photography Support
Thank You, Lidia
Helli, I have purchased this themem and trying to edit it. 1. How do I add a hero text on your slider that will include a button to another link?
2. The page builder installed request to update the version and once I clicked to activate it request an activation code. How is this solved?
Thanks
Hi kayskhillz,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Photography WISO – Photography WordPress photography Support
Thank You, Lidia
Hello, One of the extensions of the theme asks me for an update: A new version for Page Editor is available View version details 5.6 Automatic update is not available for this extension To receive updates, activation is required Please visit Settings to enable WPBakery Page Editor. “Off it pays, how do I activate it? These are not understood with the theme? thank you, Ennas
Hi ennas,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Photography WISO – Photography WordPress photography Support
Thank You, Lidia
Hello! I am having a very difficult time uploading photos into my header? On my homepage, I have it set to scroll through photos, but I have no idea how to upload them? Please help.
Hi swildesnapshots,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Photography WISO – Photography WordPress photography Support
Thank You, Lidia
Hello, I’m trying to use masonery_media_grid, everything works fine with WPBakery preview, but when I submit changes. An error appear in wordpress log about a regex that fail.
I’ve seen that my wordpress is at latest version but WPBakery isn’t and the last version is a compatibility fix.
Can you update the WPbakery plugin?
Thank’s
Hi wasally,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Photography WISO – Photography WordPress photography Support
Thank You, Lidia
Before i buy the theme: is it possible to disable the “loading” page?
Hi simonenijssenwebsites,
If you mean the preloader, you will have to go to the Admin Panel>> Theme Options>> General>> Disable Preloader: screenshot
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Photography WISO – Photography WordPress photography Support
Thank You, Lidia
Hi, I purchased the theme and would like to use “The Grid”. I installed the plugin but it asks me to register it and create a token. When I do it says it didn’t find a purchase. I know the plugin is included. How do I install it so it allows me to use it? Thanks in advance.
Actually I managed to see the grid templates but when I go into the Skin Builder it says”please register the grid plugin to enable the skin builder”.
Hi lehneragnes,
How are you today? I hope you all are well.
I am grateful that you took the time to write to us.
As for your question:
All templates, which included in our theme you can use free. There are a lot of layouts. You can select one of them in the “Grid” shortcode.
You can activate the plugin if you buy the license. When you will have the license you will have the options, which allow creating the new templates. But you do not buy a license and use the template that we included in our theme.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Photography WISO – Photography WordPress photography Support
Thank You, Lidia
Hello,
Great theme, rich in features. I only have two issues that should be minor things.
1. Is there a way to set default Portfolio gallery style? I cant seem to find it anywhere. 2. If i disable the preloader there’s a glitch that show’s header images and menu stacked in one place, until the loading is complete.
Hi maggie1985,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Photography WISO – Photography WordPress photography Support
Thank You, Lidia
Can you tell me why I would need to install a child them? Is there something/s that I would not be able to modify using only the parent theme?
Hi areteeleven,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Photography WISO – Photography WordPress photography Support
Thank You, Lidia
