Hey Jonathanhydebarnes, I’m sorry to hear you’ve been facing issues. I just looked through your latest ticket earlier today and responded in regards

Hey mo-digital-team, in that version it would located directly inside of the header.php file, which is at the root of the theme directory

Cheers

Thanks so much! I had one other question. Our theme for some reason is listing our published posts out of order. So it has Jan 10, Jan 7, Jan 5, Jan 4, Then Jan 11. Do you know why this might be?

Thanks!

Hey mo-digital-team, that’s quite strange – have you verified that no third party plugins you may have active could be causing it?

I have tried to raise a support ticket but the support area is showing a 403 error

Hey lam09, I found the ticket you opened earlier on the support forum and have responded in regards

Hey MonologueHQ, you can use a service such as https://imgbb.com to quickly create some links, or you can send them via email via the contact form on my author page https://themeforest.net/user/themenectar

Hi,

Here’s the two screenshots. One showing what it should look like and one showing what it looked like on the new host.

Thanks.

Thanks MonologueHQ,

I requested those since I can’t see any weird characters appearing from the URL you’ve shared above: https://ibb.co/qCwDJM4 Is that not the URL to the new server?

Hey vibestudios

add this into the custom css box located in the Salient options panel > general settings > css/script related tab:

#slide-out-widget-area.fullscreen .inner li a, 
#slide-out-widget-area.slide-out-from-right .inner .off-canvas-menu-container li a, 
#slide-out-widget-area.slide-out-from-right-hover .inner .off-canvas-menu-container li a {
  opacity: 1!important;
}

Cheers

Hey olliepb!

Unfortunately not without some custom modding as of now, but i’ve noted this idea for the wishlist

Cheers

Hey damianbezak, Please open a ticket on our support forum in regards with temporary admin credentials so we can take a close look into this: https://themenectar.ticksy.com

Thanks in advance

I just want to add that i am not sure that it is salient that has a vulnerability but its only my sites with salient that has been infected.

Hey elektroarena, there are no known security exploits in Salient which would allow someone to edit your theme files to inject custom code. You can reach out privately via the contact form on my author page if you wish to share your URL that way: https://themeforest.net/user/themenectar I’d be glad to take a further look at the setup

Thanks in advance

ey Shakilali, please share your actual URL in regards so I can take a look at your setup. We’re using the latest WP on the eCommerce demos without seeing any issues with that element. Can you also verify that you do not have the “WooCommerce Blocks” plugin active? There have been reported issues with this plugin: https://wordpress.org/plugins/woo-gutenberg-products-block/

Thanks

Hey Slenx,

this would require custom css – if you can provide your URL with the gallery I could provide an example snippet

Cheers

Hey FrederikBaastrup, not at the moment since there’s no built in option to have a header section where the transparent navigation would be easily visible

Hey jhemp50, When checking out the page source it appears that the home page Nectar Slider is not contained within a page builder row – Please reach via the contact form on my author page with temporary admin credentials so I can take a closer look at your page setup from the backend https://themeforest.net/user/themenectar

Thank you, sent credentials in!

Thanks jhemp50

Hey Sean, that change came with v9 when the new eCommerce demos were released.

add this into the custom css box located in the Salient options panel > general settings > css/script related tab:

Awesome, thank you so much !!

You’re welcome Sean

Hey nfrancis,

add this into the custom css box located in the Salient options panel > general settings > css/script related tab:

body[data-form-submit="see-through"] button[type=submit][name="woocommerce_checkout_place_order"] { color: #fff!important; }

Cheers

thank you so much! this worked.

Glad to hear nfrancis

Hey mattpavlick, can you please share the URL where the API key is not working so I can take a closer look?

Thanks in advance

Hey JeffreySummers, if you opt to not use the Salient specific version you will miss out on the custom Salient elements/page builder UI

Hey kblyglr, i’m still seeing that same code present on the page – have you added it back in?

Yes I have added back, because this code is important If you need I can delete it, but this problem is not about the code I think, because the code was in my site from beginning.

I can delete again for your check if we do not have any other alternative?

Hey kblyglr, could you temporarily disable the JS minification that you have active so I can take a closer look?

Thanks in advance

Hey alexbirks,

It looks like you have some custom CSS added which is causing #2 – please remove this to fix the issue:

.wpb_row.full-width-content {
    margin-right: calc((100% - 100vw)/ 2) !important;
    margin-left: calc((100% - 100vw)/ 2) !important;
    width: auto !important;
}

Can you kindly enable the page transitions so I can take a look at #1?

Thanks

Hi the page transitions are enabled. The page swipes from left to right. Thanks

Hey alexbirks, unfortunately there’s no much that can be done about that – what you’re seeing is the browser window before the stylesheet is parsed which sets the BG color for the transition on the page. Are you seeing it occur all the time? On my end it’s only visible every few loads

I paid the renewal of technical support, I would expect, at least, timing responses. I’m losing hours of work and the hosting service can not help me. Perhaps, I should have chosen another theme. TICKET #1844586

Hey creativeradian, if the importer never starts, there is most likely a script/server error occurring. Since this isn’t a known issue with the current release, I’ll take a closer look into your ticket.

Can you clarify if you have never been able to import any of the demos since purchasing or if this is something new/specific to that demo?

Thanks in advance

Hey Paul,

I took a look earlier and responded

Cheers

yes, fixed it perfectly! thanks!

Glad to hear pogle2