401 comments found.
Hello, I purchase from https://elements.envato.com and its a great theme! But I cant seem to be able to change a teachers page breadcrumbs. I want it to say Members > ‘Teachers name’
Also if I enable ‘Layout 2’ for the courses page, it says “ADDITIONAL COURSES FOR YOUR KIDS” under the title and I cant find a way to get rid of this. Any help would be greatly appreciated, thank you.
p.s. I cannot create a ticket as I dont have a purchase code because I bought off envato elements.
Hi,
Envato Elements doesn’t provide support for wordpress themes at the moment so for get support of that item you have to purchase it in themeforest.net.
More informations here : https://help.elements.envato.com/hc/en-us/articles/220734568-Item-Support-on-Envato-ElementsHave a good day Bye
Hi, i’m now updating the website where i’ve installed this theme, is it compatible with Wordpress 5???
Hi,
yes sure is compatible with the latest wp version. Be sure to have installed the latest theme version and the latest version of the plugin wp bakery page builder.
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
Have a good day Bye
I’ve the 1.3 versdion of the theme, is this the last version?
Hi,
we create a new version only if we change something relevant on the theme so the best way to get the latest version is to download the theme from your account, you will get the latest version automatically.
Have a good day Bye
Registered but your support website refuses to post the question.
Good day. Testing your theme to see if it is working for me.
I see several issues, used home-1 and food demo content.
Appearance / layout: Home page has this big ugly HOME text on it that I can not find or edit or delete ?
Home page and courses page and shop page all 3 does not have consistency in appearance and layout and no way to edit all 3 to look the same or at least end up like courses page, logo, menu, big image, some other navigation text with no idea how or where to edit or fix it from wrong spanish to correct MX Spanish. (profesors ??? = meastros / teachers)
Translation: I followed your guide and installed the trojan virus PoEdit and all of this was useless as it refuses to actually set all text to only Mexican Spanish with backup 2nd language as US english. POT, PO MO files with loco translate or gtranslate or any translation even wpml refuses to do anything. The virus that came with Poedit was very nice and ended up formatting my computer and reinstalling windows.
I tried to copy the courses page and create a new home / start page but this is impossible as there is no real option to copy or duplicate or clone the page. Not with classic default wp editor or garbage Guttenberg editor, or with WP Bakery could I do this.
I scratched in all theme customization options, in each pages, you would think there is a easy copy and paste page code to clone it but nothing like this.
Hi,
be sure that you have already registered in the forum ( by clicking on the “register” button at the top right of the screen ) and that you have fill all fields during the sending ticket procedure ( included the “forum” field where you have to select the theme that you have purchased ).
If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/ We will create or reset your account and you will be available to create your ticket without any problems.
Have a good day
Bye 
Yes I registered, yes I have account on your support website, can not post a support ticket as I have envato elements USD$198.00 payed for this theme and no way to add a registration number in your support website to complete sending the support request. 
If you force me to again pay for the theme it will be ridiculous, USD$198 + USD$54 + USD$ 17 added support = ridiculous
Hi,
yes sure, Envato Elements doesn’t provide support for wordpress themes at the moment so for get support of that item you have to purchase it in themeforest.net.
More informations here : https://help.elements.envato.com/hc/en-us/articles/220734568-Item-Support-on-Envato-ElementsHave a good day Bye
Hello, I am having a problem with the documentation. Seems like the page doesnt exist anymore. Could you guys check that for me please.
Hi,
this is very strange maybe at the moment the server has some problems, however don’t worry for any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
I followed the installation video, but nd-learning-export is showing No value founded for posting and importing. Also this nd-shortcodes-export-part-2 is not importing. check how the website is looking: https://www.soartechnology.com.ng/
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Can you fix some typo’s in the FOOD 1st ND text missing [ or ]
No value founded for ” [nd_learning_bookmark_e…..
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Register
The page you are trying to access is restricted due to a security rule.
If you believe the security rule is affecting the normal operation of your website, contact your host support team and provide detailed instructions how to recreate this error. They will be able to assist you with rectifying the problem and adjusting the security configuration if needed.
Will you let me know when your support systems is working again, really love your theme, just wish I can finish installing it and have 1x complete functional demo instead of the ugly text
Home Page Our Courses The Best In Our School nd_learning_courses_pg nd_learning_layout=”layout-7″ nd_learning_image_size=”nd_learning_img_740_501″ nd_learning_qnt=”1″ nd_learning_id=”362″
About us page: [nd_learning_teachers nd_learning_layout=”layout-3″ nd_learning_width=”nd_learning_width_33_percentage nd_learning_float_left” nd_learning_qnt=”3″]
Hi,
be sure that you have already registered in the forum ( by clicking on the “register” button at the top right of the screen ) and that you have fill all fields during the sending ticket procedure ( included the “forum” field where you have to select the theme that you have purchased ).
If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/ We will create or reset your account and you will be available to create your ticket without any problems.
Have a good day
Bye
Hi guys,
First congratulations by your theme. I have been reviewing (Around 50 themes) the best selling education themes and this one is simply beautiful
1. Are included all demo content to import (all demos, images, videos, sliders content, etc ) ?
2. In the checkout system of the courses, is possible the option of manual payment in office ?
3. Can I deactivate in the courses page item, all the buy system? (Do not show the buttons “Book”, “Buy now” or similars)
4. Can i deactivate the register / login section?
5. Can I add custom fields to the billing details? ( Example: School level ,age , parents names etc )
6. Can i add a field to upload pdf or jpf files to the billing details ?
8. Can I add custom fields to the register system?
9. Can one user communicate directly with another? for example that a student can send direct messages to the teacher and vice versa
Thanks, regards.
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
PRE-SALE: within each course page, has a “question” form. Does this little form, when sent to backoffice, identify the URL of the course page where it was sent?
Example: http://www.nicdarkthemes.com/themes/education/wp/demo/design-school/courses/web-design/Question Form Name: pmonteiro Email: myemailpmonteiro@myemail.com Message: texttextexte
URL sent in: http://www.nicdarkthemes.com/themes/education/wp/demo/design-school/courses/web-design/
Regards
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hi Nick… i would like to add a coupon functionality or at least some “discount” price to the course booking, not the woocommerce. Could you develop that? May I have a quotation?
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hi ! I am very interested in your theme, but I have a question before buying, is there a way to remove the FREE badge and add to cart links. We will build the site for only registered users who did already enrolled our training program, so they will not need to buy anything online, they just need to take the courses. Can I do that with your theme ? Thanks ! Regards !
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hi, We really like that theme for our dance studio. But one confusion we have with the logo. Because our logo is (WXH)-94X147. What is the maximum logo height for the theme(Dance Academy). If theme maximum logo height does not match, can you guys customize the logo area with the actual size of our logo. Thanks in advance
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Urgent Help please, I am trying to activate the user registration on the education pack “university” theme, but so far I could not find any way to activate the user registration and there is no section in the learning plugin related to user accounts, can you help me to fix it please?
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
hello I’m at the install point where I should install the “nd-learning-export.txt”. I tried the one from the DESIGN theme, but I get the error:
No value found for ”nd_learning_bookmark_enable[nd_learning_option_value]... and so on. Not sure if there is a problem with the text file I tried to diferent copy and paste , understand that at the end of each option I will find this string [nd_options_end_option] Try to import into my textarea as many strings as possible or my server allows you , i testing up to 2 string explame but its not working. Pleas help me
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Ok ay….I opened the ticket sucessfully , I will waiting your support., thanks
Thanks
I really like this theme, but to buy it I would like to see some kind of weekl schedule layout for the classes. Do you have that or do you recommend some kind of 3rd party plugin to accomplish that?
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hello, my technical support has ended, but after updating the plugin “ND Learning”, the tab “Description” on the course page ceased to be translated, it used to be called “DescriptionS” and after the update it became known as “Description” Translation of a file that used to be “nd-learning.pot” http://prntscr.com/l4cc7m stopped translating this tab. Please tell me where can I translate the “Description” tab into another language? http://prntscr.com/l4ct62
Hi,
unfortunately for understand the problem that you have on your project means entering on your site with some wp-admin credentials to access and investigate the problem. This thing can be done by your developer or with our expert supporters through the support platform.
Have a good day Bye
hello , i want to know if the theme support other method of pay like cerdicard either visa or mastercard when the user registered , purchase a course , thanks
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hello I need deactivate prices in theme it’s possible
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Is there any way to edit the course page layout? Say I don’t want to display certain items like the price or attendees or reviews
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hello i have some pre-sales questions, so i filled the form on your site. Please check. Thank you for an amazing theme!
Thanks
Hi, I’m just trying to setup your theme on a new site but the menu item in the dashboard to add lessons isn’t appearing. I can add courses, teachers, and the calendar, but not add any content to the courses. Can you please point me to the section in the documentation that shows how to add lessons? Thanks in advance.
I’ve just seen in one of your documentation videos that there’s supposed to be a ‘documentation’ menu item in the dashboard. This doesn’t appear in my dashboard. Is there a separate plugin I need to install to make this work? I have ND Learning and ND Shortcodes installed but anywhere to add lessons still isn’t showing.
Just found how to make ‘Documents’ appear but that’s not the course lessons I was hoping for. Please let me know how to make it work when you have a minute.
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
I can’t submit a support ticket there because my support period has lapsed. But, I also don’t consider this support because all I’m asking is for you to point out where in your documentation is tells you how to perform one of the basic tasks that is available in your theme. So, could you please point out where in your documentation it tells me how to add a lesson to a course?
Hi,
try to contact our team through this contact form : http://support.nicdark.com/pre-sales-questions/Have a good day Bye
Thanks, mate. Message sent. Looking forward to your reply.
Perfect
Hi, your support responded to my message over a week ago asking for more information. I responded within an hour and have heard nothing back. Can you please ask them to respond or simply respond here? It’s a pretty simple question: how do I add lessons to courses? That’s all I want to know. I’m starting to get really frustrated because I can’t launch my site without knowing. Please just let me know. You can even send a carrier pigeon with the details. I don’t care. I just want to build my site.
Hi,
we have already replied to you by email.
Have a good day Bye
