3847 comments found.
hi, I have question, how I change permalinks from mydomain-com/tour/ become mydomain-com/packages/
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Hi, can I add file upload to the enquiry form? Br
Hi,
Sorry we don’t have that feature.
how to edit/add enquiry form i have only this fields (Full Name- Email Address- Your Enquiry) i need to add or edit it,ot to be like your demo Full Name
Email Address
Travel Date
Person
Your Enquiry thanks
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Presale cuestions.
1.- I need to add adults, children and babies in all the tours.
2.- Add different prices about tour dates. We have 4 prices per season per year.
Hi,
First of all, Thanks for your interest
1. Yep : http://take.ms/7jg7XE
2. Yes, you can set different price for each period.
Thanks, can you set the taxes?
Can a discount be applied if 2 tours are purchased? assemble packages?
i Can put prices in different currencies?
Hi,
1. Yes
2. Customers can purchase one tour at a time only. But if you meant multiple people, yes you can set discount for multiple people.
3. You can change to other currency but you can use only one currency.
Hello! I would like to have the entire theme be white and not black, is there an easy way to do this? Thank you!
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi, would I be able to add ZenDesk or any other live chat system in this theme?
Hi,
You may need to use it as third party plugin but it won’t be integrated to the tour system directly.
Hi, is it possible to add “TravelPayouts” plugin in this theme? https://wordpress.org/plugins/travelpayouts/
Oh sorry. You have already answered this question.
Hi there, I have a pre-sale question. I would need to adapt this template to apartment rentals (so use the tours as apartment). Is there a way via theme options to edit, add, re-order the custom fields & meta-boxes by any chance? Or would I have to do it all via code? Thanks for answer! Regards, JD
Hi,
First of all, Thanks for your interest
I’m not sure if the theme will work for you in this case or not as the system doesn’t have option to customer specify the begin and end date. There’s only begin date available here.
About the custom fields, not exactly, here’s the preset we have : http://take.ms/30Buz
However, for the information here in single tour : http://take.ms/0OQLr , you can manage them freely using page builder.
Hi, after updating wordpress there are some bugs on this theme. When changing some options on Page builder and page options tool it doesn’t save. First it looks like it saved the changes but after renew the page it lost. How can I fix this?
Hi,
We’re update our theme to compatible with WordPress 5.0. Please update your site to latest version then we can check it again. You can check the changelog below:
https://support.goodlayers.com/document/changelog-travel-tour/GoodLayers Team
Hi again thanks for answer. After updating theme folder, I deleted and re-installed good layers core plugin but it can’t be activated, gives this error: Fatal error: Can’t use function return value in write context in /var/www/html/wp-content/plugins/goodlayers-core/framework/function/media.php on line 185
What’s the current version? Has this been updated after the release of Wordpress 5?
Drop down menu won’t show also the date picker and drop down list.
It’s okay, I figured it out.
Hi,
We’re update our theme to compatible with WordPress 5.0. Please update your site to latest version then we can check it again. You can check the changelog below:
https://support.goodlayers.com/document/changelog-travel-tour/GoodLayers Team
I will not say anything new. But every day I delete more than 100 spam users with email @ mail.ru from my website … it’s not normal. You have been saying for 9 months that you are working on it. They have the perfect theme! and in spite of that I would buy it again. But spam is upsetting me. Sorry!
Sorry again for the issue but this is what we are working on and will be released in next big update. Trust me, I’d like to launch as fast as we can but it’s not finished yet :/
I encourage you to do so, since it is the only thing you need so that you have the best template that I have used so far. And that I am an admirer of AVADA. You have done a great job.
Hello. Is there any possibility to receive messages through user account dashboard? From users to administrator?
Sorry, we don’t have the message system here :/
Required fields missing from Payment . I cant get the system to process credit card payments. It says required fields are missing. Please help.
Hi,
Could you deactivate and activate the tourmaster plugin once and see if this helps.
If not, please provide your wp-admin account back via goodlayers profile page so we can check this out ?
https://themeforest.net/user/goodlayersPlease state your issues along with the mail as well.
Thanks, Im having the same problem as a previous poster since update to latest version. I have followed your instructions above, but it has only partially solved my problem. Now credit card is working but not Paypal. I have provided admin access via mail as you requested. Thanks for your help.
Hi,
I checked previous comments and applied steps what you supposed but can not change to something else. Can you please give me a trick please?
Sorry, not really sure what exact your issues are?
However, Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi , sir My website builder client would like to display price when select tour package , don’t need to press button “proceed booking”button first, Would it be possible?
Thanks Best Regards.
Hi,
Something like this? https://demo.goodlayers.com/traveltour/citytour/tour/empire-state-building/
Hello, I would like to clarify one thing before purchasing. Can users post travel articles? Or only the admin will be able to post it?
Hi,
First of all, Thanks for your interest
For posting articles, you can create an wp editor role user for creating posts.
Hey! Thank you for the response. Could you also tell me whether it is possible to integrate travel booking APIs in this? Like the Flight and Hotel APIs?
In this case, you may have to hire a coder to implement directly. We don’t have built-in option.
Is it possible to add “travelpayouts” plugin in this theme to enable fight booking etc? https://wordpress.org/plugins/travelpayouts/
Hi,
Sorry but it won’t work with our tour system. :/
Thanks for your interest by the way
Hi I have purchase Travel Tour – Tour Booking, Travel Booking WordPress Theme. I am trying to submit a ticket on your support forum and I cannot find the theme on your drop-down list with products and categories so to put my activation code and succesfully sumbit my ticket can you please provide me informations about that? or should I submit my questions here as comments?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
this theme can add switch multi currencies? please kindly advice.
Sorry, we don’t have multi currency feature in this theme.
1.Can I add any plug in? 2. can you advice anyone who can help me custom multi currencies option? 3.can I change USD to my country’s currencies? Please kindly advice.
Hi,
1. and 2., Sorry, this won’t work with plugins. Unfortunately, We do not accept any additional projects currently as we are really busy these times
However, you can consider this service for customization : https://goo.gl/k6gP1O
2. Yes, you can change the currency to another but only one at a time.
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi there! Im going to get purchase. But, I have one more pre sale question. You wrote about “show available seat” for bus booking tours will be add in future updates about 1 year ago. Do you have this option now?
2 – If not, may be I can add this feature by custom code or embed other plugin?
Hi,
First of all, Thanks for your interest
Yes we do have now Ex: https://demo.goodlayers.com/traveltour/citytour/tour/london-city-bus-for-tourist/
Thx! Actually i mean to choose available seats.
hm, not really sure but we only have what’s shown in the demo. :/
Tell me, in the last update, did you add the ability to show the rubrics description?
Hi,
First of all, Thanks for your interest
hm, not really sure what that is. Do you have examples?
I asked earlier: “
Well, for example – the category https://demo.goodlayers.com/traveltour/citytour/tour-activity/unexpected-journeys/. Will it be possible to display a textual description of the rubric? GoodLayers
GoodLayers Author 3 months ago Flag
Hi,
Oh got it, unfortunately, we don’t have this currently. But we will consider to add this feature in future update.
Thanks for your interest by the way “
We added this already in upcoming version but it hasn’t been launched yet.
There’re still many features we are working on and we can’t launch it soon but yeah, it’s sure coming in big update.
