1179 comments found.
Hi, your theme looks good !! Before buy it, i don’t want my customer pay online, so can i just put in a page a complete calendar with real avaibility and just a form to contact me ? And after I validate or not the booking. It is possible with your theme please . Like this page for exemple ? https://demo.themovation.com/bellevue/chalet/availability/ I don’t understand how works the calendar you propose. Thank you
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hello, is there a possiblity, to show to the customers the avaiable dates?
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
can we generate invoice for all the bookings and and can we get weekly reports of all booking,if this is there i want to buy this theme.
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
i have raised a ticket regarding registration and login is not working i dint get any reply from 2 days,please reply asap
i have some questions regarding theme i have raised a ticket in your website also but i dint got any reply,and we cant see out tickets also in your website.
Hi,
I checked your tickets status and I see that you have received a reply in 22 and 46 hours. Please contact our support if have any other problems.
We guarantee our response in 24/48 hours of opening ticket ( we calculated the average waiting time is 15-17 hours ).
For example if you open a ticket on Friday our team will respond on Monday ( response within 24 hours ) or Tuesday ( response within 48 hours ). Keep in mind the time you send the ticket, our working time is 9:00 to 18:00 so do not expect answers in the night. ( Our working time is UTC + 0 ).
Bye
Hi, I bought the Caravan template from https://themeforest.net/item/camping-village-campground-caravan-hiking-tent-accommodation-wp/ but the documentation link doesn’t work (http://documentation.cleanthemes.net/category/camping-village/).
Could you send me correct link? I need it to configure theme.
My website work on: http://serwer1535459.home.pl/camping
When I choose a caravan and click on book button, it redirects me to the page with describe of caravan. Why? Sample video: http://serwer1535459.home.pl/camping/wp-content/uploads/2019/01/my-demo-content.wmv
On original demo it work’s fine – it recricts me to checkout. Sample video: http://serwer1535459.home.pl/camping/wp-content/uploads/2019/01/original-demo-content.wmv
Best regards, Jerzy.
Hi Jerzy,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hi,
When I debug my website, i have this error message in my reservation page : Notice: Undefined variable: nd_booking_additional_services in C:\HostingSpaces\pexys-studio\la-chartreuse.pexys-studio.com\wwwroot\wp-content\plugins\nd-booking\inc\shortcodes\nd_booking_booking.php on line 158
How to correct this ?
Thanks in advance !
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
pre sale questions. 1) Is it possible with this custom booking app to add iDeal payments?(like mollie.nl) And 2) is it possible to do the following in the booling app: the b&B had 2 rooms,roomA is for 2 persons, RoomB for 3 persons. But you can also choose to book A and B together as a group? Which is a different price. But also that when the client chooses the date for the group, it gets blacked out in the calender for roomA and B? Making most of the B&B’s availability and no double boo kings.
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
done
Thanks 
Hi one more question I have been using WPML and latest updates do not support the theme. There is message is Compatibility with WordPress version 4.9.4: unknown so what can I do?
Hi,
the theme is compatible with WPML plugin and the latest wp version. If you have any problems please open a ticket on our support forum.
Have a good day Bye
Hi, my support has expired already but I need nd-booking files, because I have made customization wp-content/plugins/nd-booking/inc/shortcodes/nd_booking_checkout.php and wp-content/plugins/nd-booking/inc/shortcodes/include/checkout/nd_booking_checkout_payment_options.php so Is it possible that you send me only new updated nd-booking.zip file? Because I have to test it before updating to the site.
Hi,
unfortunately for understand the problem that you have on your project means entering on your site with some wp-admin credentials to access and investigate the problem. This thing can be done by your developer or with our expert supporters through the support platform.
So please for any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
Have a good day Bye
Hello there, very nice theme! One issue anyway…following the tutorial video, when I try to import nd-booking-export.txt, I got an error like this : No value founded for “nd_booking_booking_request_enable[nd_booking_option_value]1[nd_booking_e…. followed by the code… When should I do? Thank you!
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Are you sure? I have an old ticket in waiting and nobody answer Thank you for support. ..
Hi,
This is very strange ! Please can you please send me the link of your ticket? in this way I can see the response time of my team.
Simply log in to our support forum with the data you chose during registration, once logged in click on the button at the top right “My profile” and then click on the “Topic Started” link to see all open tickets.
Have a good day Bye
Hello. I have a license since May and I just downloaded again the theme but homepage7 is missing, Is it only for new licenses? Tks Ana
Hi,
it should be present, try to contact our team for any question at this form : http://support.nicdark.com/pre-sales-questions/Have a good day Bye
Hello, on the map, I want to put a picto to indicate where the hotel is. The problem is the pictogram gets in the US does not take into account the GPS coordinates that I indicate. Can you help me?
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hello!
I can’t find where to change the Email Address that receive booking orders. I’ve checked the documents but couldn’t find it too.
Please help me! Thank you.
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hi!
I tried to open a ticket in http://support.nicdark.com/, but it’s not working with my item purchase code, i don’t know why. I bought it yesterday. So I will ask you here.
What is the number of the last version of the theme?
And, Is the chalet home 7 and multilingue import files missing?
Kind regards
Hi,
this is very strange, be sure that you have already registered in the forum ( by clicking on the “register” button at the top right of the screen ) and that you have fill all fields during the sending ticket procedure ( included the “forum” field where you have to select the theme that you have purchased ).
If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/ We will create or reset your account and you will be available to create your ticket without any problems.
Have a good day
Bye
Yeah, you’re right. It’s working now Thanks.
Dear sir
I install the theme and everything is ok, but when I am trying to make any change in the pages (remove title or change any text) I get this message:
Notice: Undefined variable: allowed in /home/hotelelement/public_html/wp-content/plugins/nd-shortcodes/addons/metabox/page/index.php on line 75
Warning: Cannot modify header information – headers already sent by (output started at /home/hotelelement/public_html/wp-content/plugins/nd-shortcodes/addons/metabox/page/index.php:75) in /home/hotelelement/public_html/wp-admin/post.php on line 210
there is a ticket for this problem 2 days ago Please help
HI,
we will reply to you as soon as possible on our support forum.
Have a good day Bye
Hi there! I’ve already bought this theme but I have a quick question. Is it possible to set a transparent header? Thx! JD
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hi,
I have many h1 in my homepage. How i can change h of my rooms shows in my homepage : http://la-chartreuse.pexys-studio.com/ ? How i can change h of numbers shows in nd_booking_date_number_from_front ? How i can change h on title services on : http://la-chartreuse.pexys-studio.com/hotel/
Thanks in advance !
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
My support have expired…
Hi,
well so if you would like to receive some helps from our support team my advice is to renew the support service.
More info here : https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-SupportHave a good day Bye
Hi,
The last year made modifications on the files add.php and nd_booking_booking_right_content.php : https://support.nicdark.com/themes/ticket/change-arrival-times/, but i made updates (WP, plugins, ...) and i lost modifications.
How to avoid losing the changes with each update? Can you show me procedure please ?
Thanks in advance !
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
I want to have the bookings work via request only. No payments, no online bookings etc. However in the final step of the checkout there is still “Payment Options :” tab and a “Bank Transfer” option next to “send request” which is the only one i want to exist. Is it a bug or something i do wrong???
Also… “The support thing is not cool. I started working this theme months after purchase and now even if it has a bug im out of support. Not cool. “
Hi,
this is not a but, why it should be ? when the theme has a bug our team communicate the error and release an update as soon as possible for fix it.
I’am sorry for your problem but as you can imagine for understand the problem that you have on your project means entering on your site with some wp-admin credentials to access and investigate the problem. This thing can be done by your developer or with our expert supporters through the support platform.
It’s not an author decision to introduce the support service but it was an Envato rule and we have to respect it.
Have a good day Bye
I thought it is a bug because there is no way to disable the bank transfer option. It should not be there. Also if there i a bug and my support has expires how am i supposed to report the bug? Through here?
Hi,
try to contact our team through this contact form : http://support.nicdark.com/pre-sales-questions/Have a good day Bye
Hi, Do you propose to make the theme updates with the latest version of wordpress if you order a renewal of support ? Thanks
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hey! I trying to install demos but is very dificult. Please may you help me. Thank you. https://jazmineslodging.com
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
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