38358 comments found.
Hey, I just uploaded the Salient theme on my localhost but it isn’t showing up correctly or even showing me the theme options panel. When I tried to install the Salient WPBakery Page Builder I got an error message “Fatal error: Cannot declare class Vc_Manager, because the name is already in use in /Applications/MAMP/htdocs/H2MarketingDesign/wp-content/plugins/js_composer_salient/js_composer.php on line 37” HELP!!!
Hey heathersabitov, I’m sorry to hear you’ve ran into issues. Since there’s currently no known issue of the theme options panel not showing it would be make troubleshooting much easier if you could upload the theme to a staging server and provide us with admin access so we can take a closer look. Can you let me know if your local WP setup is a fresh install i.e. no other plugins or prior themes in use? Also, If you can upload to a staging server, please reach via the contact form on my author page with the details https://themeforest.net/user/themenectar
Thanks in advance
The author box font (after each post) is way too small. It’s also the font used in the copyright and also the font used in my WordPress account Profile.
How? Where do I change this?
Hey JeffreySummers,
can you please share your URL in regards so I can take a look at your settings to assist?
Thanks in advance
LoriSummers.com
Thanks JeffreySummers,
add this into the custom css box located in the Salient options panel > general settings > css/script related tab:
body .container-wrap #author-bio #author-info p,
#footer-outer #copyright p {
font-size: 1em;
line-height: 1.3em;
}
Not working. em or px?
Hey, it looks like you have pasted in “pre” tags along with the CSS. Please check your CSS box again and remove any pre tags you see to allow the CSS to take effect
Is it possible to let an icon or image grow when the cursor is on it?
Hey ruimdenker,
It could be achieved with custom css. Please share the page URL where you’re trying to achieve that so I can provide an example snippet
Cheers
The drop-down/sub-nav menu on my website disappears on the mobile version. It’s visible for a second bu then changes to white on white. My website is www.themarketinggarage.ca, minimize website to see mobile version and click into Digital Marketing on Nav to see the issue.
Hey MG-Skylar,
It looks like you have some custom css of:
li > ul > li > a {
background-color: white;
}
which is causing the issue. To fix it, please remove or change the snippet to not target all list items
Hello team, How can we add a button to the submenu element like this on 1: desktop view : https://www.awesomescreenshot.com/image/3818096/927c56b06110186db7742a63d9928b43
2. on mobile view: https://www.awesomescreenshot.com/image/3818097/0de894700fed970d969cb509f49ead1c I believe it can be done using css. Can you help, please? Many thanks.
Hey danzara,
It would be possible to use CSS to customize the appearance of a link within the page submenu element to look like a button on desktop, but on mobile that button will still be contained within the dropdown like all other links rather than fixed to the top.
add this into the custom css box located in the Salient options panel > general settings > css/script related tab:
.page-submenu li:last-child a {
background-color: #1e83cc;
border-radius: 5px;
padding: 8px!important;
}
Cheers
Hi, I’m using the demo: Salient-Ecommerce-Ultimate But when I’m seeing a page of a product on mobile and ipad I can not go to see the next photo of the product gallery.
It even happens to me if I see the demo from your web: (see on mobile) http://themenectar.com/demo/salient-ecommerce-ultimate/product/berlin-green-shirt/Regards.
Hey alandres,
this issue has been sorted in the latest beta version of the theme. To fix it now, add this into the custom css box located in the Salient options panel > general settings > css/script related tab:
@media only screen and (max-width: 1000px) {
.single-product .row > .product[data-gallery-style="left_thumb_sticky"] .summary.entry-summary {
clear: both;
}
}
Cheers
Thank you so much!
You’re welcome alandres 
Hello,
I’m not getting Enhanced Ecommerce Data into my Google Analytics (see attachment). I’ve implemented GA tracking code with Google Tag Manager and the WP plugin from gtm4wp.com.
My question is the following: is the salient theme compatible with Enhanced Ecommerce tracking? Please check this page https://gtm4wp.com/how-to-articles/how-to-make-your-wordpress-theme-compatible-with-enhanced-ecommerce-tracking
Thank you in advance,
Hey surya-x, could you kindly share your store URL here as well so I can take a closer look at where the GA code is ending up on your page?
Thanks in advance
Yes sure : https://www.loiseaubleu.ch/boutique/
Thanks surya-x, the GA code appears to be getting added correctly. Taking a look through the initial link you provided here, all the classes/actions should be good as well. I’ll have to do further testing on my end to see if I can find any incompatibilities. In the meantime, have you tested yet to see if the data gets sent correctly when temporarily disabling Salient?
Thank you very much for looking into it! It’s very important this data as it’s part of my marketing plan. I tried to disable temporarily Salient but it takes 24h for Google Analytics to verify the data and I can’t change the theme for that long as the users would see a weird layout
You’re welcome surya-x
Do did you further testing? Because I’m still not getting the e-commerce data
Hey suryasanchez, so far I have been unable to locate any issues with the WooCommerce functionality in Salient that could conflict with that plugin. I checked your site out further as well and can see that the plugin script is running successfully in both creating the GA enhanced related tags in the pages: https://ibb.co/qY7ps80 and is sending events out to GA on interacting with the products i.e. adding to cart, clicking on products etc: https://ibb.co/NSvVcwP – you can see this as well if you open the the developer tools and switch to the network tab when interacting with the products
Thank you for your reply. With your answer I contacted Google and they told me it is coming from the GTM plugin I use in WP so not your theme! Have a nice day!
Hey suryasanchez, glad I could help out
Hi, I really love salient, and i think it’s the best theme on themeforest in term of versatility. But there is one area where i feel some missing features it’s the portfolio grid display options. Like i ask previously when using the metro grid layout (masonry in salient term) it would cool to have fullwidth option like this http://www.jrecoskie.ca/. But it would also be great to get absolute control over the portfolio grid. Today we can’t have 2 column or 1 column portfolio. It would also be great to be able to use 4 kind of layout. Square Grid / Metro Layout / Masonry Layout / Justified Layout. https://hybrid-gallery.com/images/ready.layouts.png . And be able to do this with 5 / 4 / 3 / 2 columns layout. This template fill those area for the moment (it’s kalium inspired) http://www.spab-rice.com/themeselector/?theme=dani . But being able to do this in futur release of salient would be great. I know it’s lot of work and i don’t except you to fullfill this gap quickly, but that would be great to include it in the futur roadmap. It would allow me to do all kind of jobs in salient without having to scout for complementary theme. Cheers and keep up the good work
Hey fantome_in, thanks a lot for the further requests and detailed info. I’ve noted it all on the wishlist
Cheers!
I’ve noticed that the linea icons in the latest release have added ”.php” to the end of the file names. i.e. arrows_check.svg.php I had created my own custom svg icons, but they no longer work in the new release, and I don’t think simply adding a .php to the end of the file name fixes it. Can you share what changed with the svgs?
Hey porpie,
The icon files are now included via PHP using built in WordPress function “get_template_part” instead of the old way of using javascript to load them. If you add a .php on the end for the extension, they should be able to load. Please open a ticket on our support forum in regards with temporary admin credentials so we can take a close look into this: https://themenectar.ticksy.com
Thanks in advance
Hey how do I remove the ”,” from the milestone counter. I just want it to display 2580# not 2,580# . THANKSSS!
Hey petruccelli, in order to remove that you would need to use the alternative milestone Animation Effect labeled “motion blur slide in”
Hi, great theme! The toggle shortcake I use has a grey background. I want it to be just text with underline like in your demo here http://themenectar.com/demo/salient-promo/toggle-panels/
Thanks djb19,
when you edit the toggle element, select the “minimal small” style as shown here: https://ibb.co/X3d412w
Cheers
Thanks! The element is not in the Salient version of VC. You have to bring it up from templates, that’s why I couldn’t find it.
Hey djb19,
Glad to hear you’ve found it
Cheers
Since the most recent update, the editor for the Pages is in this irritating Classic mode. How can I view this as the Visual Composer again, rather than as a string of block text with code?
Hey creativecoop, in order to use WP 5.0x you must be using the latest version of Salient (v10.0.1) and the latest version of the Salient WPBakery page builder [previously known as visual composer] (v5.6). Check out our article in regards within the documentation here: http://themenectar.com/docs/salient/wordpress-5-0-update-guide/
when you click on button, it slides down a bit window. I wonder where I can fix it in theme salient. It is definately because of theme hence on another webssites plugin works properly. My web site is: https://ywdigital.ru Could you advise me pls!!
Hey tyesov, you’ll need to disable the option in the Salient options panel > general settings > functionality tab for “One Page Scroll Support (Animated Anchor Links)”
Cheers
Hi, thanks a lot for great support! Could you be so kind to advise me aas well how to make solid color background on mobile menu (instead slightly of transparent)? Can I customize it without custom css?
Hey tyesov,
In the Salient options panel > header navigation > off canvas navigation tag, temporarily enable the option for “Off Canvas Menu” to reveal the other options. You can then change the value for “Off Canvas Menu Overlay Strength” and again turn off the “off canvas menu” option, to keep it only visible on mobile devices as you have it now.
Cheers
Thanks a lot for great support and lovely theme!
Glad I could help tyesov
Can you display a different menu for off canvas mobile to the main menu used in the header on desktop?
Hey MarcGarner, as of now that would require some custom modding, however i’ve noted the idea for the wishlist
Cheers
Hey, Is it possible to display the woocommerce shop filter only on mobile and have it not display on desktop? Thanks
Hey MarcGarner,
add this into the custom css box located in the Salient options panel > general settings > css/script related tab:
@media only screen and (min-width: 1000px) {
.woocommerce .woocommerce-result-count,
.woocommerce .woocommerce-ordering { display: none; }
}
Hi, This code seems to hide the sorting selector, I am trying to hide the filter sidebar on desktop but display it on mobile. Thanks
Hey MarcGarner, are you trying to hide the entire shop sidebar or just a specific filter widget you have placed within the sidebar? Could you please share the shop URL in regards if possible
Thanks
Hey MarcGarner,
add this into the custom css box located in the Salient options panel > general settings > css/script related tab:
@media only screen and (min-width: 1000px) {
.woocommerce.archive #sidebar.span_3, .woocommerce.single #sidebar.span_3 { display: none; }
.woocommerce.archive .post-area.span_9, .woocommerce.single .post-area.span_9 { width: 100%; padding-left: 0; }
}
Works great, thanks
You’re welcome MarcGarner
Hi there,
If i want to use a background video. Is it possible with sound? If yes, is it also possible to create a button to switch this on/off?
Hey ruimdenker, unfortunately that’s not possible. Modern browsers also made a move last year to prevent videos from autoplaying if they contain sound: https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
So background video’s WITH sound is not possible?
But is it possible to create a sound on/off button?
Hey ruimdenker, adding a button to control the sound of a BG layer would require custom development – and yes, to your first question. It’s not possible to have audio on any video which autoplays in the browser as of a year ago when Chrome implemented the change
Hi, is there any way to change the tage pages layout ? and also change the woocomerce tag page image on header ? like we have this option via woocomerce category page ?
Hey shay2880,
The tag archive layout will inherit from the theme options settings in the Salient options panel > WooCommerce tab. There is however no option to add header images on a per tag basis like category archives at this time
Hi there! I’ve been looking around for a long time trying to identify a way to add new aspect ratios for the video player. Currently there are only 3 options and I’d like to be able to add a custom ratio. Is this possible by going into the VC PHP options?
Hey thomasboarder,
The video player element is a raw element included by WP Bakery, not one that Salient has added. However you could customize the aspect ratio with css since it uses padding % to create each of the three available. Here’s an example you could add into the custom css box located in the Salient options panel > general settings > css/script related tab to alter the ”” option:
body .wpb_video_widget.vc_video-aspect-ratio-43 .wpb_video_wrapper {
padding-top: 50%;
}
Cheers
Almost 6 years ago I found Salient. And since then I have read 1,000’s of comments in order to maneuver my way around learning how she works. Is amazing! I’m not an IT guy, but this theme has allowed me to learn and do things I didn’t know I had in me. I’ve started my own business twice! I quit my old job. I really can go on and on about how much of a difference this theme has impacted my life. Not just for me but for my family. Thank you Nectar. Salient is a game changer. Keep up the good work.
Thank you so much for taking the time to write that ecuascott, it totally made my morning. Hearing stores like this truly motivates me more than anything else could
Ever sense we updated our website to 10 and updated WooCommerce our sites extremely slow, can’t seem to figure out if it is a plugin causing it as when we deactivate all it’s still very slow….anyway we can you get you to check it out on the backend? NWSledder.com
Thank you!
Hey okaymatt, Please open a ticket on our support forum in regards with temporary admin credentials so we can take a close look into this: https://themenectar.ticksy.com
Thanks in advance
