1458 comments found.
Hello!
How can i add a photo on every product page below photos of the product and above product description (accordeon style)? Also i need that to be mobile responsive.
Thank you! Daniel M
Hi Daniel,
Thank you for choosing our theme.
Please create a sidebar and insert widget area to claue-child > woocommerce > single-product > tabs > tabs.php (You need to copy file tabs.php from wp-content > plugins > woocommerce > templates > single-product > tabs to claue-child > woocommerce > single-product > tabs
Kind regards
can you improve page speed ? https://gtmetrix.com/reports/janstudio.net/RXsNxfva
Hi,
Yes, we can just go to Appearance > Customize > WooCommerce > Product Images and decrease product catalog image dimension but we keep high resolution image for metro demo http://janstudio.net/claue/demo/home-6/
Kind regards
I tryed again its even worse https://gtmetrix.com/reports/janstudio.net/G9yU6YXb
Hi,
Sorry because late reply. We keep image in high resolution for demo with more layout with different view and don’t change image dimension so you don’t see the score change. On your site you change images dimension to work for overall your site don’t have to keep big dimension for images.
Kind regards
Hi,
Hi,
What can i help you?
How to add extra add to cart button and quantity button to the bottom of the product.
Hi,
Thank you for interested in our theme.
Could you tell me more details about the issue? If have screenshot it better for us.
Thanks
Hi,
This need more customize code. After you purchase our theme we will give you code.
Kind regards
Do you have a sample image ?
1) can i extra menu in left side add the homepage. 2) https://hizliresim.com/jggqEg -> this is mobile view for cart page. can i change horizantal and fixed on the screen ?
Hi,
Could you re-upload your screenshots for add to cart on bottom and mobile view on https://prnt.sc/ i viewed your link but can’t see.
Thanks
Yes, it can make with custom CSS. Could you please send me again with issue to move add to cart to bottom.
Thanks
Hi there. I have been using this theme for a few years now and love it. However I have one issue that I can’t seem to fix manually or with a plugin and that is the ordering of the portfolio items. I have tried using date published and also two different plugins and the order will not change. Any ideas why?
Hi,
Thank you for love our theme. Please try use this plugin https://wordpress.org/plugins/taxonomy-terms-order/
Kind regards
Thank you but that only allows sorting by category or taxonomy. I have already tried their post types plugin as well and it didn’t work. Is there a reason that the default date sorting is not working?
Hi,
I check on my local the portfolio still order by date without plugin. Did you try update theme to latest version http://support.janstudio.net/forums/topic/updating-the-theme/. If issue still there, please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ our team will check and help you solve the issue.
Kind regards
Also : how do I increase the size of my Logo ?
Thanks
Hi,
Please go to Claue > Theme Option > Header > Logo max width
Kind regards
thanks
Hi, love this theme – but I have one question how do I disable the header top on the mobile version of the website ?
header__top pt__10 pb__10 fs__12 bgbl pl__15 pr__15
Hi,
Please add below code to Claue > Theme Option > General Layout > Custom CSS
@media only screen and (max-width: 736px) {
.header__top {display: none;}
}
Kind regards
Hi Thanks but now I have a big gap between the menu header and the banner ! what to do now
Hi,
Please add below CSS code to Claue > Theme Option > General Layout > Custom CSS
.home .jas-page > div { margin: 0; }
Regards
Hi, this did not do anything unfortunately : https://passionloft.it
Hi,
Please add below CSS code
@media only screen and (max-width: 736px) { #jas-header { height: auto !important; }}
Kind regards
fantastic. Thank you so much !!
Hello, There seems to be an issue with your theme, specifically when activating the Claue Addons. I use the Currency Switcher Plugin on codecanyon by Realmag777 and it seems that when Claue Addons is activated, it messes with the checkout receipt value…for example, something bought for $25USD using the currency switcher and the plugin PDF Voucher (also on codecanyon), it makes the price $18.81 that needs to be paid when using bank deposit.
If I disable Claue Addon…it works properly. What is the Claue Addon plugin doing once active? Maybe I can leave it disabled.
Thanks
Hi,
You can disable currency switcher integrated with our theme in Theme Option > Header > Currency Switcher > Off.
Kind regards
I have had your currency switcher that was integrated with the theme turned off since the beginning as it was not ready for production usage due to not auto updating rates, etc – that may have changed since then though. However that option is definitely off.
What I need to know….what does your plugin as part of the theme (Claue Addons) do if enabled? As enabling Claue Addons plugin causes issues with the following plugin, overwriting the total amount; https://codecanyon.net/item/woocommerce-currency-switcher/...disabling Claue Addons plugin fixes the total it seems – see the below…if Claue Addons plugin is enabled, it creates a total of $18.81 to be paid. If I disable the Claue Addon, it goes back to $25USD as the total instead of the below total….yet correct subtotal 
For example; Product Quantity Price $25 Gift Card (TEST) 1 $25.00 Subtotal: $25.00 Payment method: Direct bank transfer Total: $ 18.81
Hi,
Please go to plugin > editor > claue-addons > claue-addons.php line 51 to 61 and replace code with new code at https://pastebin.com/ckFpaq5G
Kind regards
Thank you, that has fixed the issue
Will that be in the next update so I wont have to make the change manually next update?
Yes, the fix will include for the next update.
Kind regards
Hi!
Awesome theme! Any ideas on how to change the discounted price color and the regular price color?
Thanks!
Hi,
Thank you for your kind words!
Please add below code to Claue > Theme Option > General Layout > Custom CSS
.price del { color: #878787; }
.price ins { color: #ec0101; } and change #878787 and #ec0101 to your color
Kind regards
Hi,
i have set the transparent header option on, but it is still showing as a standard menu. Please provide me extra code if it is needed? I don’t understand why the option is not working, is there something wrong with the theme?
Thanks
Hi,
Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with your site url and details of your issue. Our support team will check and help you solve the problem.
Kind regards
Hi,
I have forgotten my login details, please provide me an alternative way.
Thanks
Did you register an account on out support forum? If you did, please tell us which email you used to register account.
I’m not sure, I don’t want to state my email here sorry, can you not just send the code here?
Hi,
We need view your site before check. Could you send me your site url.
Thanks
defy.net.au , thanks. I love the theme it is just confusing why this option does not work? Please help me make this work correctly on PC and mobile and i will leave 5 stars, this was the only problem
Please send the code as soon as possible thanks
Hi,
Please edit homepage and the row wrap slider content and uncheck full-height http://prntscr.com/mgwz9g and go to Theme Option > Header > Enable Header Transparent.
I’m not sure which version you’re running on your site. If version lower 1.5.3 please update to latest version.
Kind regards
hi, 1) how can i change the text “MENU” which shows up on mobiles to the logo image? http://prntscr.com/mdcjm9
2) how to increase the height of the logo area on the mobile screen?
3) how can i get the logo along with the preloade, i mean logo shows on top and the preoloader animation under the logo?
Thanks
Hi,
1. Please add below code to Claue > Theme Option > General Layout > Custom CSS
.jas-canvas-menu.jas-push-menu h3 { background: #000 url(‘https://0.s3.envato.com/files/183110352/jan-studio-avatar-2.jpg') center center no-repeat; color: transparent; } .jas-canvas-menu..jas-push-menu h3 i.close-menu { color: #fff; }
and change https://0.s3.envato.com/files/183110352/jan-studio-avatar-2.jpg with your image path
2. Please add Custom CSS code
@media only screen and (max-width: 736px) { .jas-branding { padding: 20px 0; }}
and change 20 with your number
3. Please create your logo with preload at https://loading.io/ and download .gif file and upload via Theme Option > General Settings > Preloader > Animate type > Image and upload your image
Kind regards
Thank you so much for the support, one more thing.
after activating “Catalog Mode” is there a way to get “add to enquiry” to products and “send enquiry” to mail?
Thank you so much for the support, one more thing.
after activating “Catalog Mode” is there a way to get “add to enquiry” to products and “send enquiry” to mail?
Hi,
Please follow this topic https://businessbloomer.com/enable-woocommerce-customers-request-quote/
Kind regards
Hello. How do I change the background colour of the breadcrumbs bar?
Hi,
Please add below code to Claue > Theme Option > General Layout > Custom CSS
.jas-wc-single .bgbl { background: #f6f6f8; }
and change #f6f6f8 with your color.
Kind regards
It has not worked.It is still showing a grey background. please help.
Hi,
Please add more code
.page-head::before { background: rgba(0, 0, 0, 0.5); }
and change 0,0,0 as your RGB color and change 0.5 as opacity from 0.0 to 1.0
Kind regards
Hi Jan Studio, Thanks for the new code. But i am interested in changing the colour of the breadcrumb bar background colour. They grey bar (home> about us). Please refer to link page: http://aurdaco.com/about-us/. Thank you
Hi,
Sorry for miss understood. Please change prev code to
.jas-wc-single .bgbl, #jas-content > .bgbl { background: #f6f6f8; }
Regards
Please change code to
.jas-wc-single .bgbl, #jas-content > .bgbl, .jas-breadcrumb { background: #f6f6f8; }
Kind regards
Can I ask for one more favour. Can I get code to change the text on the header colour and font, from uppercase to normal.
Hi,
Please add more custom css code
.page-head h1 { font-size: 20px; text-transform: none; color: #fff; }
and change font size and color as your want.
Regards
Hello!
Before I buy this theme, I would like to know if it works with the plugin “WooCommerce Fullscreen Image Zoom”, available at this link: https://codecanyon.net/item/woocommerce-fullscreen-image-zoom/19926273.
Thank you!
Kind regards, Luiza
Hi Luiza,
Thank you for interested in our theme.
We didn’t test this plugin with our theme so i not sure about this.
Kind regards
I have purchased your theme, but the plugin WooCommerce Variation Swatch is not working. When i activate WooCommerce Variation Swatch plugin i am not able to upload my woocommerce product images when in case of variable products.
Hi,
Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and temporary admin account. Our support team will check and help you solve the issue.
Kind regards
Hi would i be able to achieve the following 1) Boxed layout 2) Selling downloads -normal purchase process with checkout then download links are made available 3) have the product specs in a sort of two column table for several items that can be indexed?
Hi,
Thank you for interested in our theme.
1. Yes, our theme have option to set boxed layout http://prntscr.com/m9kqzt
2. Yes, it support you sell both download and normal product. After payment user can see the link to download http://prntscr.com/m9kr9d
3. You can add for product description with PageBuilder.
Kind regards
(3) is something you can help me with or walk me through during setup?
Also is the theme working with WC Vendors?
Hi,
1. Please follow our document at http://janstudio.net/claue/document/#install-theme if have any issue please contact us we will help you.
2. Yes, our theme compatible with WC Vendors plugin.
Kind regards
Hello. I want to make sure before I buy. I thnk the theme includes the Front-End builder AND the CMS page builder (correct me if I am wrong) and I want to ask if it is the FULL version of CMS page builder or the FREE? Because its totally difference experience.
Hello sofoskatem,
Thank you for interested in our theme.
Yes, the plugin Page Builder included with our theme and you can use it free. But it doesn’t included license to auto update, when have new update version of plugin you have to wait for us check compatible, we will release update version of theme include new version of plugin.
Kind regards
Hình như demo của bạn gặp lỗi thì phải, bạn nên kiểm tra lại nhé
Chào bạn,
Mình kiểm tra demo của bên mình vẫn hoạt động bình thường. Bạn thử kiểm tra giúp mình xem sao.
hey the add to cart button isn’t showing?
Hi,
Please go to Theme Option > WooCommerce > General Setting > Catalog Mode > Off.
Kind regards
Thank you. It works now.
now the add to cart text isn’t showing for the bundle offer,
fixed it thanks
Your are welcome!
Have a nice weekend!
How to make the slider full width
Hi,
Please follow our topic http://support.janstudio.net/forums/topic/how-to-show-metaslider-background-image-in-full-width/
Kind regards
Hi!
How can I have one specific Banner image per product category page?
Hi,
Please edit each category and upload specific thumbnail for each category.
Kind regards
Ho can i remove Product Category name from banner?
Hi,
Please add below code to Claue > Theme Option > General Layout > Custom CSS
.tax-product_cat .page-head h1 {display: none;}
Kind regards
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