810 comments found.
Why does Sweet Cake contain code in functions.php that blocks the updates of all plugins on the WordPress Website?
//disable plugin update notification //remove_action(‘load-update-core.php’,’wp_update_plugins’); //add_filter(‘pre_site_transient_update_plugins’,’__return_null’);
Hi,
this is very strange! Maybe you have an old theme version.
Have a good day Bye
Hi,
Does the theme support RTL and Polylang plugin?
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hi again,
I hope you’re ok and had nice holydays, Happy new year!!
I’m finishing the configuration of my site and I have a issue with the cart, as I just cannot acess to it. When I put a product in the cart and I want to go to see it and continue the purchase, using the mini cart pop-up, nothing happens. I hope you can help me with this issue. I already send you a support request ticket with my creds on the support forum, thanks un advance for your help. Regards!
Hi,
thanks, you will receive a reply as soon as possible on our forum platform.
Have a good day Bye
Hi, I finally install the theme, but I have one problem now with the slider, I cannot have the wave effect on the images of the slider. I already send a ticket on the support forum, I hope you can helo me to fix this. Thansk a lot, regards.
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hi, I already send via support my creds for the site, thanks for your help. Regards
Thanks
Hi, I bought the theme and I have some problems: I am trying to receive support but I can not register to https://support.nicdark.com/ (I do not receive your confirm e-mail). I am building a site with your template but it seems is not responsive….it is very strange….thank you!
Hi,
If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/
We will create or reset your account and you will be available to create your ticket without any problems.
Have a good day
Bye 
I know my support has expired. I can not use the official support tool. I feel my issue is a serious flaw that needs attention, not just for me, but for others that may already have this theme and/or want to buy it.
The truth is that I never used the theme, I bought it because I thought I would use it in a project I had in mind, however, this project took a long time and obviously the support that was included was now obsolete, now the project started, install the theme and the Like the friend who posted I have problems with the menu. when you use the menu on mobile, it will not work properly. The menu shows, but if you want to select an item that takes you to a section that is anchored on the same page (like #team_section), it will scroll down to it. However, the blur is still there. And, if you then tap the screen, it then scrolls back up to the top.
This problem happens on my site, as well as your demo’s on themeforest while on mobile. I have used different browsers that do this behavior, as well as using my computer browser mimicking mobile does this too.
If you would, please advise. If you can’t, I understand, and I will move on to another theme.
Thank you for your time.
Excuse my English, but I speak Spanish. I hope my problem is understood.
or if it is a big problem please indicate how I can remove the button from the menu in responsive, I am more than 3 hours ago looking to deactivate it and I can not do it.
Thank you
Hi,
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hi, I purchase the theme but the link to the online documentation is unavailable, could you send me the new one or tell me where can I find it, thanks
Hi,
this is very strange, maybe the server is offline, in the meantime for any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hi, Is it possible to make the logo clickable in the mobile version? Currently we cannot go to homepage by clicking on the logo. Thanks.
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Dear Nic, when will this theme get an update? It contains a lot of deprecated php functions, it would be awesome to update these please, it’s important..
For example: Deprecated: Function create_function() is deprecated in /data/sites/web/quetzalbe/www/wp-content/themes/sweetcake/functions.php on line 402
Notice : Undefined offset: 0 in /data/sites/web/quetzalbe/www/wp-content/plugins/nicdark-shortcodes/shortcodes/query/works_query.php on line 58
Notice : Trying to get property ‘category_nicename’ of non-object in /data/sites/web/quetzalbe/www/wp-content/plugins/nicdark-shortcodes/shortcodes/query/works_query.php on line 58
Notice : Undefined offset: 0 in /data/sites/web/quetzalbe/www/wp-content/plugins/nicdark-shortcodes/shortcodes/query/works_query.php on line 58
And many more….
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hi there,
I’ve downloaded your theme Sweetcake. 3 questions:
1. Somehow i am not able to change the colors of the headers and the plain text from light grey into black.
2. Also the pattern image for the bottom of the header appears to have a white/light grey space below the image. The image I uploaded for this, does not have a white/light grey space below.
3. I cannot seem to edit the button “read more” (translate) in the blog section.
I also tried to submit a ticket in your own support forum. It ’s not working. Also tried to contact you via Facebook Messenger, no response. Who can help me? Thanks in advance.
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
I see that there is product page and checkout page. however since there is no WOO commerce, How will this work ? How will i add my products? How will the owner be notified of the purchase generated from website? How will the payment be taken?
Hi,
why you say that there isn’t woocommerce included ? We have built these pages with woocommerce.
However thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Have a good day
Bye
Hi, How to translate “READ MORE” and “0 comments”? I tried with “Loco Translate”, without any success. Thanks in advance for your help.
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hi, the dashboard asks me for activating the copy for Visual Composer. Should I buy it to have it or it’s provided with the template? Thanks!
Hi,
don’t worry you can use the plugin without activate your copy.
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Have a good day Bye
Hallo, hab da Theme gekauft, und soweit hat alles super geklappt, bis auf folgende zwei Dinge: – Die Icons z. B. «icon-angle-circled-right» werden im Browser nicht richtig angezeigt, warum? – der Wellenrand beim BIld oben, ist von der Positionierung nicht richtig, wo kann ich das anpassen? Vielen Dank für Deine Hilfe.
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Í have no response from support. I install your theme but in slider is waves missing.???!
Hi,
this is very strange ! please can you please send me the link of your ticket ? in this way I can see the response time of my team.
However we guarantee our response in 24/48 hours of opening ticket ( we calculated the average waiting time is 15-17 hours ).
For example if you open a ticket on Friday our team will respond on Monday ( response within 24 hours ) or Tuesday ( response within 48 hours ). Keep in mind the time you send the ticket, our working time is 9:00 to 18:00 so do not expect answers in the night. ( Our working time is UTC + 0 ).
Have a good day Bye
Hi!, Will you update this theme?.
Hi,
we will update the theme when there are some problems, currently the theme and its plugins work properly with the latest wordpress version. For this reason now there is no reason to update.
Have a good day Bye
I just purchased the theme, but I am receiving errors when I try to run the import. Also, the menu was not imported.
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hello Nic, I’m having this issue regarding rev slider
Fatal error: Uncaught Error: [] operator not supported for strings in /home2/waecqg0acqek/public_html/wp-content/plugins/revslider/includes/framework/base-admin.class.php:71 Stack trace: #0 /home2/waecqg0acqek/public_html/wp-content/plugins/revslider/admin/revslider-admin.class.php(552): RevSliderBaseAdmin::addMetaBox(‘Revolution Slid…’, ’’, Array, NULL) #1 /home2/waecqg0acqek/public_html/wp-content/plugins/revslider/admin/revslider-admin.class.php(73): RevSliderAdmin->addSliderMetaBox() #2 /home2/waecqg0acqek/public_html/wp-content/plugins/revslider/admin/revslider-admin.class.php(44): RevSliderAdmin->init() #3 /home2/waecqg0acqek/public_html/wp-content/plugins/revslider/revslider.php(165): RevSliderAdmin->__construct(’/home2/waecqg0a…’) #4 /home2/waecqg0acqek/public_html/wp-settings.php(305): include_once(’/home2/waecqg0a…’) #5 /home2/waecqg0acqek/public_html/wp-config.php(95): require_once(’/home2/waecqg0a…’) #6 /home2/waecqg0acqek/public_html/wp-load.php(37): require_once(’/home2/waecqg0a…’) #7 /home2/waecqg in /home2/waecqg0acqek/public_html/wp-content/plugins/revslider/includes/framework/base-admin.class.php on line 71
help is very much appreciated, AWESOME THEME though!
Hi,
thanks for your kind words !
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Good morning, is there any update on the theme as it stills appear the visual composer to be way back with several issues 4.11.2.1 version . kind regards Melina
Hi Melina,
the visual composer version included for free in the theme is compatible with the latest wordpress version.
If you have any incompatibility errors maybe is due to something else and understanding the problem on your site means being experienced developers and entering with some credentials on the site to evaluate the problem is something that you can only do with our developers in the support forum.
So for any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
Have a good day Bye
