12820 comments found.
Can you help me?
Hello,
In the newest version, you can refer my image below to go to install new layout for Hotel or Tour service.
Please go to “Theme Settings” -> “Install demo” and choose Hotel section or Tour section to install new layout.
https://drive.google.com/a/shinetheme.com/file/d/1HyfYCWTQrpcunpI0fSsqLfIhSj85I_Hu/view?usp=drivesdkOr you can create new ticket on our support system https://shinehelp.shinetheme.com/ so we can check for you.
Thank you.
Thank you for your help, because of the thumbnails I must choose wrong one!. Can I ask another question than, if soon I want to add / or use another features too like: tours. How I can use both of them?
Some Questions; I had able to install “hotel” demo. But it seems need more time to improve the theme. I have clicked on location URL and it goes to old theme screen. My question is: If I spend my time on this template. And you update/change theme like: permalink and core file after update I want lose the all settings and added contents. Can you explain shall I wait or shall I carry on?
Hello,
We are still working to update new layout for other services. Don’t worry, The new update does not effect to your settings and content.
Thank you.
Hi, after update from 2.0.4 on 2.3, I have white screen after login when try to go to wp-admin. How to fix it?
The problem is in the theme, because after it was turned off, I was able to log in and use the admin panel
Hello,
In this case, before update in the version 2.3, please go to “Theme Settings” -> “General Options” and uncheck all item in “Disable Theme Service Option” option.
Please refer my image below:
https://drive.google.com/a/shinetheme.com/file/d/1-L2pHrQOoDUDcMnKQtp4H1mGt4T7KkM0/view?usp=drivesdkPlease try to do it and check again.
Thank you.
?? I already updated and don’t have backup. Now I can’t do anything, because I have white screen
You can post ticket on our support system with your site info then our support team can check for details and found exactly problem.
Do the results of all affiliate programs work within the template or do some open outside the website?
Hello,
You can refer list of affiliates system with theme below:
http://guide.travelerwp.com/docs/theme-settings/api-system/#post-1741With Travelpayout system, the search result will be displayed with template of theme.
Thank you.
Hello Dear Pre sale question: in the news demos, the car is not available? Regards
Hello,
Currently, theme only support new layout for Tour and Hotel service. We are still working to update new layout for other serivces.
Thank you for interesting.
I have two problems with tours settings, I change the price on price settings and availability, it changes on the back-end, but the price won’t change on the front-end and my other problem is that when I set Max people for tour as 4, when I try to reserve the tour it says the tour is just for 1 person. Any ideas?
Hello,
Are your using new layout or old layout of Tour service? Please for me know so i can check with theme and respond to you.
Thank you so much.
hello I get a report there is an error script ”, for errors” public_html / wp-content / themes / traveler / inc / shortcodes / base_shortcodes / base_shortcodes.php ” can you solved this problem?
Hello,
Thank you for your information. We will check with theme. You can create new ticket on our support system https://shinehelp.shinetheme.com/ so we can check and help you.
Thank you so much.
Any update on the fix for External URL for the tour and hotel?
Hello,
We will create plan to update this feature in the next version. Please wait.
Thank you.
1. Where do I set the default currency. I’d like to set it to CAD. 2. Can hotel information be displayed within theme? 3. Can the Easy Travel logo be removed? 4. Is there a vehicle rental affiliate program that works with your theme? 5. I’m getting a YOAST SEO conflict : /wp-content/plugins/wordpress-seo/frontend/class-frontend.php on line 236
Hello,
You can go to “Theme Settings” -> “Booking Options” and set default currency with “Primary Currency” option.
If you can not find your currency in dropdown, you can refer our document to add it into your system: http://guide.travelerwp.com/docs/other-feature/advance-featured/how-to-add-new-currency-on-my-site/#post-1517
You can change logo in “Theme Settings” -> “General Options” -> “Logo” tab
You can refer our document for the affiliates system below: http://guide.travelerwp.com/docs/theme-settings/api-system/#post-1741
Thank you.
Hello, Love the theme but there’s one problem. With the default demo install the hotel facilities are not showing the icons that you are using on the demo. Can you please let me know why? If the icons are not given by the theme whats the point of buying the theme, really?
Never-mind, got this fixed. But you really should consider writing this on your documentation. About the “New Design Icon”
Hello,
Thank you for your information. We will note this feedback to update into theme.
Thank you.
I have a presale question – is the tour marketplace feature available already?
Hello,
Thank you for interesting.
We have released new Tour layout with marketplace feature in the newest version. You can refer my demo to more details:
https://tomap.travelerwp.com/Thank you.
It doesn’t really work. I would love to have the dashboard as well and ability for users to add their listings (not available yet).
WHEN can you deliver it?
On the New tour layout, there is any possibility to add Hotels and The same that old version? Thanks
Hello,
You can still use new layout of Tour and Hotel services with old layout of the other service.
Thank you.
How to remove breadcrumbs?
Can I know which user you used to bought our product before?
Pre sale question I already checked all documentation how to customize traveler theme but there will be no option For remove breadcrumbs and No any documents related to this
No any documents related to this
Hello,
Thank you for interesting.
Currently, there are no option to remove breadcrumbs on theme but you can can use custom code css to do it.
Thank you.
I understand correctly that there is no possibility in the design of modern to create a custom search filter?
In new Layout we are fixed layout following demos. For make custom search advance ( at home page ) need make custom in code.
About filter at sidebar still dynamic yet!
What is the point then your new theme is modern if most of the settings need to be done in the code? Why don’t you state this publicly? You give a product with truncated functionality. Why in the tickets you answer not completely the question on the issue but only part of the question?
Hello,
In the new layout, We have used hard code for some section so you can not change them by using theme settings.
We have used hard code for search form so you can not custom them in theme settings.
Thank you.
why the documentation is not specified?
Your Theme Just sloow! I have a dedicated server with ssd and image optimizer plugin. YOUR THEME NOT MY SIDE
You should check with your data and check with your hosting. In new version we optimize so much and many client love it about optimize speed!
You can check this out our recommend: http://guide.travelerwp.com/docs/licenses-and-support/faqs/my-website-is-slow-what-can-i-do/#post-1484
Hope that can help!
Hi – any idea when you’ll have the modern layout ready for rentals, activities, etc? Thanks
Hello,
Currently, theme only support new layout for Tour and Hotel Service.
We are still working to update new layout for other services.
Thank you.
Hi I am interested it’s the new version template compatible with TP white label?(search box, search results on same page…etc,like on old version) and…can i disable the price sidebar like on next image?: https://drive.google.com/file/d/1c4iXNKiWI881AXO4C8J71nZLVnqTnH5L/view?usp=sharing and…can i put the different sidebar for different offer? Thx
Hello,
Thank you for interesting. Currently, theme does not yet supported TravelPayout with new layout.
Thank you.
Thanks for your reply
1. Can I replace it your search box on travelpayouts search box? https://drive.google.com/file/d/1BclD_FGgPI5tw0k_ur9SThTg5mdGGtwK/view?usp=sharing Sorry but you did not answer the question: 2. Can i disable the price sidebar like on next image?: https://drive.google.com/file/d/1c4iXNKiWI881AXO4C8J71nZLVnqTnH5L/view?usp=sharing 3. and…can i put the different sidebar for different offer? Have a nice day ThxHello,
1. With new layout, theme does not yet support TravelPayouts on search form.
2, 3. There are no option for you can disable the price sidebar on page and you can not set different sidebar for different offer.
Thank you for understanding.
no puedo subir los nuevos diseños,.,.. por donde y como por favor
Hello,
In the newest version, you can refer my image below to go to install new layout for Hotel or Tour service.
Please go to “Theme Settings” -> “Install demo” and choose Hotel section or Tour section to install new layout.
https://drive.google.com/a/shinetheme.com/file/d/1HyfYCWTQrpcunpI0fSsqLfIhSj85I_Hu/view?usp=drivesdkThank you.
Hi where is the location of user.js file? I need the file that handles the registration of a new user subscriber. I believe it is user.js if not, please tell me which file handles the POST data after submitting a new user.
Hello,
You can open and edit file with path THEME_FOLDER/inc/class/class.user.php to edit this feature.
Function _st_registration_popup() for popup register. Function registration_user() for normal register.
Thank you.
Hello,
We have configuration the new design fresh But in backend install demo i see only option for Tour Not Hotel why? how we can configure both hotel and tours with new design on one website please guide?
Hello,
To enable service Hotel, you can go to “Theme Settings” -> “General Options” and uncheck “Hotel” item in “Disable Theme Service Option” option. You can refer my image below for more details:
https://drive.google.com/a/shinetheme.com/file/d/19qyPk9zgM_1Jf7B7x1up2Dkk9J5ZokvO/view?usp=drivesdkTo setup new layout for Hotel and Tour, you can refer our document below:
http://guide.travelerwp.com/docs/theme-layout/new-modern-layout/Thank you.
Why the below demos are not found in purchased theme package,
1. Homap – Hotel Marketplace Demo 2. Tomap – Tour Marketplace Demo
Please assist
Hello,
In the newest version, you can refer my image below to go to install new layout for Hotel or Tour service.
Please go to “Theme Settings” -> “Install demo” and choose Hotel section or Tour section to install new layout.
https://drive.google.com/a/shinetheme.com/file/d/1HyfYCWTQrpcunpI0fSsqLfIhSj85I_Hu/view?usp=drivesdkThank you.
