Discussion on Electro Electronics Store WooCommerce Theme

Discussion on Electro Electronics Store WooCommerce Theme

Cart 25,762 sales
Recently Updated
Well Documented

MadrasThemes supports this item

Supported

This author's response time can be up to 1 business day.

7920 comments found.

hi!, how can i change footer address color? thank

Fixed it thanks .footer-contact { color: #fff }

Glad your issue is fixed. Please do not hesitate to reach us if you have any questions related to our theme.

Hi, Just purchased this theme and all going well. However I have tried to change the position of the header. i.e logo to the left using header styles. I have tried from 1 – 7 and nothing has changed. Please advise?

no matter I figured it out.

Glad your issue is resolved. Please do not hesitate to reach us if you have any questions related to our theme.

Electro > Header > Header Styles applies to all pages of your website except home pages and pages that use home page templates. Home page header styles are set from the page options as show here : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1/home-v1-via-page-template/#home-v1-page-options

Is the Dokan Plugin Working? Can i use for multi vendor and geo location like dokan theme?

Hello there,

Thank you for your interest in our theme. Yes, the theme is compatible with Dokan and you can use Dokan to build a multi-vendor website.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello,

Do you have homepage v7 demo to build in visual composer? I would like to use the base but with other modules from other homepage versions that are not in v7 version.

Thank you

bcube Author Team

Hello, im responsible for design. Can you contact me via my profile form? I would like to ask you what these modules are and help you visualise that ;)

Thank you, Michal.

Hello there,

Thank you for purchasing our theme and for reaching us. Here is Home v7 built using Visual Composer : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v7/home-v7-via-visual-composer/ You can use these blocks as well as various other blocks from Electro Elements in Visual Composer to build a new home page for yourself.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

У нас появилась проблема при оформлении заказа. всегда выпадает ошибка. https://oxydoc.com.ua/product/%D0%BC%D0%BE%D0%BD%D0%B8%D1%82%D0%BE%D1%80-%D0%BF%D0%B0%D1%86%D0%B8%D0%B5%D0%BD%D1%82%D0%B0-%D0%B1%D0%B8%D0%BE%D0%BC%D0%B5%D0%B4-%D0%B2%D0%BC-1600-%D0%BA%D0%B0%D0%BF%D0%BD%D0%BE%D0%B3%D1%80/ как исправить эту проблему ?

Hello there,

Thank you for purchasing our theme and for reaching us. I am able to place an order in your website. Can you please clarify what exactly is the error that you are referring to ?

Kindest Regards, Ibrahim

Выпадает сообщение: – Пожалуйста, введите адрес для продолжения. все поля заполнены, не понятно о каком адресе идет речь. И заказ просто не оформляется.

Hello again,

Have you used custom functions or plugin to edit checkout fields. Your checkout field is missing state, country fields. Please check.

Thanks, Ibrahim

Hi, is thiis theme compatible with wpbakery ?

Hello there,

Thank you for your interest in our theme. Yes, the theme is compatible with WP Bakery Page Builder.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hi,

How can I disable the notification part of Electro?

This theme recommends the following plugins, etc. If I click on X and then login or reload its every time back.

Is there a snippet which I can add to the functions.php?

Thanks, Peter.

Hello Peter,

Thank you for reaching us. You can disable the tgmpa notification by adding this code to your child theme’s functions.php : https://gist.github.com/ibndawood/61222bfe3bef478b8f337545be9ebcd6

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hi, I have added it to functions.php but nothing has changed, the notification is still there.

That is not possible. It can mean only 3 things.

1. There are other plugins using the TGMPA class.

2. The code not added in active theme.

3. Possibility cached.

Hello, I would like to know if it is possible to have a video as part of a product gallery image, if it is not, do you suggest any good plugin for that?

Hello there,

Thank you for purchasing our theme and for reaching us. By default it is not possible to have a video as part of product gallery image. You’ll have to rely on third-party plugins like this : https://wordpress.org/plugins/yith-woocommerce-featured-video/ to achieve such a requirement.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

HI after updating wordpress, i am facing issues in making page , backend of image creation and adding elements is getting tough what do i do for it

Hello there,

Thank you for purchasing our theme and for reaching us. Did you upgrade from WordPress 4.x to 5.x ? Can you provide more information on what issues you are facing with the page editor ? A screenshot would help.

Thanks, Ibrahim

Не знаю как поменять tabs (закладки) в описании товара, аксессуары поставить в конец, а описание первой закладкой

Hello there,

Thank you for purchasing our theme and for reaching us. You can add/edit product tabs using custom code : https://docs.woocommerce.com/document/editing-product-data-tabs/ or using a tab manager plugin like this : https://wordpress.org/plugins/wpb-woocommerce-custom-tab-manager/

Here is a sample code to change the priority for a custom tab : https://gist.github.com/ibndawood/60f560f7cffe2e591f059787cbdcf890

You can follow this to re-arrange the tabs as per your own convenience. If you need further help, please let us know.

Kindest Regards, Ibrahim

Hi there,

On login (my account page) Recaptcha overlap with login button. Any solutions ? Excellent theme by the way. Thanks.

Hello there,

Thank you for purchasing our theme and for reaching us. Can you please give me your website URL ? I will take a look and make suggestions.

Thanks, Ibrahim

I gave you a problem. Please solve the problem.

I’ve responded to your ticket.

Thanks, Ibrahim

i need your company help I have a shoe with one of my clients we have agreed on this techmarket multi demo & electronic store woocommerce teams and he later changed his mind that that is not our agreement now is on my neck and it’s telling me I have to get on other them e e for him I don’t know how your company can help me out to change these Theme

I didn’t really have twenty one thousand naira in nigeria money to buy another themes please help me out

I am begging your envatomarket company in the name of God please allow me to changes theme to my clients demand

Hello again,

Unfortunately we are unable to help with this issue. I am sincerely sorry.

Kindest Regards, Ibrahim

Dear Ibrahim, I’ve discovered the culprit. the reason why the products dont show on mobile is simply because I havent published the products YET!. i’m going back to BOAST about your theme because my problem has been officially solved! Thank God! thank you regardless! have a WONDERFUL DAY!

Hello there,

Glad your issue is resolved. Please do not hesitate to reach us if you have any questions related to our theme.

Thanks, Ibrahim

Hello, the theme constantly makes trouble. HeaderV1 and other header sections are not stable. He’s making a mistake right now. After installing the theme, the components started to move on their own. The theme is really bad and disrupts my work. Please return immediately.

Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.

1 week for a very long time. Customers can be victims. But thank you for your interest.

Hello again,

Our response time is not 1 week. Its 1 business day. We respond within 24 hours except on weekends when we are closed.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

Hi, please is this theme compatible with Alidropship Woo plugin version?

Hello there,

Thank you for your interest in our theme. Yes, the theme is compatible with Alidropship Woo plugin.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

The problem is ,when you provide a product Url for the action link, it connects to the linked product/page only on desktop but not on the responsive mobile version of the website. on the mobile device version of the website ,clicking on the product on homepage links to a 404 error page without the product with a message ” Nothing was found at this location ” this is very frustrating .please how to resolve? kindly check the links i provided below on mobile to clarify my issue

secondly,I installed the electro theme via one click , however when products are uploaded it fails to reflect on the electro shop page. WHY? also links to https://express.octokon.com/product/ or https://express.octokon.com/shop/ are empty of any products I uploaded . how to resolve these issues . its been very frustrating to me.

Hello there,

Thank you for purchasing our theme and for reaching us. I am not sure what is the cause of the first issue. Can you please clarify it with a screenshot ?

Regarding your second issue, have you assigned the “Shop” page as the shop page in WooCommerce settings. Ref : https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-6 ? Please clarify. Without an assigned Shop page the products would not load.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

thanks for your prompt reply.however, just click on the few products on my web site “ON MOBILE ” and see where it links.( 404 error nothing was found at this location) this happens only on mobile device regardless of the fact that the landing page is linked to the product page as evident when you view on desktop. https:express.octokon.com please view to see and kindly recommend a fix. thank you

Hello again,

Thank you for getting back. I tested your website on a mobile and I was able to access all URLs without any issues. The only URL that is not working is the one in the ad block : https://express.octokon.com/product/voground-new-leather-sleeve-protector-bag-case-for-apple-macbook-air-pro-retina-11-12-13-15-laptop-cover-for-mac-book-13-3-inch/

This URL returns 404 even in desktop. Please check the correct URL and add it to the ad block URL.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Is it possible to display on product page price and add to cart button before attributes (variations)?

Hello there,

Thank you for purchasing our theme and for reaching us. Can you please help me understand your requirement with a screenshot ?

Thanks, Ibrahim

Can we create custom store directory? Kind of Amazon like? Or is it all automated?

Hello there,

Thank you for your interest in our theme. To create a custom store directory, you’ll have to use custom coding. The one store directory page that is provided with the theme generates all categories as a tree.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

For some reason the Main departments menu fold-out on hover function has stopped working for me.. I checked the theme options and it is set to “hover”, but nothing seems to happen. Could you check why this is? It’s like the theme is not listening to the electro options anymore

Thank you for the details. I see JS errors. Can you please disable “live search” in electro theme options and check ?

I have disabled this option. I forgot to mention that that functionality also stopped working recently.

But no result unfortunately, I did clear the cache afterwards

Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and let us know your WP admin details and FTP ( or cPanel ) details. I will take a look into the issue.

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey