1348 comments found.
Nice theme, but payment plugin is not part of it. You need to buy that extra elsewhere before you can process payment at the website. Been disappointed after seeing their demo which had a payment after booking. After buying, it has no payment.
Hi,
Thank you for purchasing.
No basically everything you saw on our demo sites are included within theme package without any additional purchase required.
Did you mean you are struggle setting up payment option? If so, please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
i did send a report on that at the link given above, and the response i got is found below. It is very unfortunate that one has to spend money again to get a payment system to work on the theme.
Hi,
Thank you for reaching out,
If you want to integrate Woocommerce, you can use this plugin to do it: https://motopress.com/products/hotel-booking-woocommerce-payments/
Regards,
Sorry for miss understanding from our staff. You should be able to install “Hotel Booking Woocommerce Payment” plugin from Appearance > Install Plugins.
If you still couldn’t install it, please provide WordPress so we can install it for you.
but do i have to buy that plugin before i can use, or it is part of the theme? That is the issue. thanks
No there is no need to buy as I replied earlier where you can install it from our theme.
good news. i would try and revert. Appreciated.
I want to create a site that contains about 30 hotels in the area and I want their bookings to be synchronized through my site with all platforms eg. airbnb, booking, etc. Can I do it with your theme? Or you support only one hotel per site?
Hi,
Thank you for interesting.
Unfortunately our theme is not designed for hotel listing website. It’s designed for brand hotel, bed & break fast, motel.
Is it possible to offer booking for several appartments in the same web site ?
Hi,
Thank you for interesting.
Yes you can because theme support “location” attribute option so you can add multiple location apartments option.
Hi Team,
Your theme is amazing, good job!
Small questions about the booking system. All bookings are stored in one place (the main dashboard), and my questions are:
1. Like common property/hotels, there are more than a dozen rooms, so how to make sure its no overlapping? Is there any screenshots so we can understand on how the calendar/booking requests works.
2. So if the rooms are fully booked, then must be a notification/alert on buyers’ side right? I mean no one can book the room if the room it self is unavailable. But how to sync it with airbnb.com, booking.com, tripadvisor.com, and hotels.com? is there any additional plan/cost/plugin that I must to purchase?
3. I’m afraid there is a lack of security issue that we must to watch if we want to execute the payment on our native website-side, is there any chance for buyers to choose whether they can choose to pay it using airbnb.com, booking.com, tripadvisor.com, and hotels.com?
4. So in booking system, there’s must be a login-page for our staff to release the room availability right? or it just by automatically, I mean the room will be available-to-book in all sites by automatically (my website, airbnb.com, booking.com, tripadvisor.com, and hotels.com) once the buyers are out from our property? How about manual booking (door stop)? Should I ask buyer to visiting my website and make a purchase there? (no purchase available on real-world).
5. Speaking of staffs login, is there any chance for us to rework the login dashboard (look & feel)? I’m not confidence enough to allow them to login to my backend-wordpress freely. or there is an additional theme/plugin/service that I must purchase to make-up the environment, so my staffs have no access to change or event shout down the website by accidentaly?
6. Stated that you accepeted 86 payment gateway? is there any chance to use our local (country) payment gateway? To be honest, your 86 payment gateway options are frustrating me. If you see their “processing-fee”, oh my god!
7. Any cache issue that I need to aware? I’m freaking if my website scores are bad (both gtmetrix and google pagespeed insight) and no additional affords are available (just raise the white flag).
Many Thanks and hearing you soon Regards
Hi,
Thank you for interesting.
1. Each rooms have their own calendar booking data so they won’t overlapping.
2. Yes if room is fully booked. Customer won’t be able to see it’s available from calendar. It has synchronisation option without any additional cost. It’s included in theme package.
3. You can link to 3rd party booking sites if you want or using PayPal, Woocommerce payment option instead. It’s completely up to you.
4. You can login to WordPress Dashboard and make booking from backend too.
5. You can add permission for WordPress account for example to allow staff only access booking option but not on themes, customisation parts.
6. Please take a look at all Woocommerce payment options here https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/
7. Nope, we are using cache on our demo sites and it’s working fine there.
i cant import demo data
Hi,
Thank you for purchasing.
Normally you should be able to import demo content from Appearance > Theme Setting.
But if you still have issue. Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can install theme and demo content for you
Hi. I would buy your amazing theme but I need to know if is possibile to disable the internal system booking and connect an external 3rd part booking system just like vertical booking, simplebooking https://www.simplebooking.travel/solutions/reservation-system/? Thank you
Hi,
Thank you for interesting.
Yes of course you can link booking button to 3rd party booking system.
Hello. Nice work. But finnaly your theme not support logo in middle position area in menu like many others? I have send you question in support to ask you about and you just give me the link for your current options in menu. Are you planning to support this in future?
Hi,
Thank you for purchasing.
Could you please provide screenshot of menu layout you mentioned. We did have central logo alignment for main menu. For example you can see here https://themes.themegoods.com/hoteller/luxury/
Logo is aligned central.
Hi. I mean the typical split menu http://bridge206.qodeinteractive.com/ logo in middle of the menu. You have some alternative middle logo but if you want visible menu that goes down of logo and take lots of space in screen. Also would be nice to have some space in right for some image etc.
Hello, is it possible to have a look into you dashboard? I have to check bfore purchasing,the possibilities of pric settings and option.
Hi,
Thank you for interesting.
Unfortunately backend admin is not available publicly.
Okay, canyou inform me how works your bookings system. How option for price settings i have, extra/addtional cost, fees, pricing?
Yes you can setup season pricing base on date/month for each rooms. You can also add additional/extra service pricing for each room too ex. massage,. dinner and setup price from admin side.
Hi and htank you. Could you send me s screenshot how its looks. I want just to avoid a fail purchasing to not have to ask for refund later, as i had a problem with a other template for this reason.
You can access full booking documentation here https://docs.themegoods.com/docs/hoteller/accommodation-bookings/hotel-booking-plugin/
It has all detail and screenshots of backend there.
hi, have little problem, you can help? Member login can’t show in mobile, and My Bookings page isn’t designed for rwd on the mobile version page.
thanks for update, and I have another question, how to update google fonts? I want to choose “Noto Sans TC”, but I can’t find the option form select form in General > Typography
Hi,
Thank you for purchasing.
Can you open page you want to make this font change. Then change element font family using Elementor option please.
I using Elementor option, but I can’t find “Noto Sans TC”(for Chinese font, new google font)
Pre-Sales Question: Can i translate the booking form and the calendar? the datepicker calendar too its posibility? all in the front desk website. Regards.
Hi,
Thank you for interesting.
Yes of course you can using LocoTranslate plugin.
hi, have little problem, you can help?, elementor edit page wait “loading”. if update elementor want safe mode but not work your plugins. https://imgur.com/a/o0HFp27
Hi,
Thank you for purchasing.
Could you please try to turn off “Switch Editor Loader Method” option in Elementor Settings to see if it fixes the issue.
Hi, is there a way to go straight to booking a room and not the availability once you’re in the room? It’s a bit confusing being sent to another page to request availability again. Thanks!
Hi,
Thank you for purchasing.
You can turn it off via Accommodation > Settings > General and uncheck “Skip search results page and enable direct booking from accommodation pages.”.
Hello, i have translated the web with Polylang, and shortcode [mphb_availability id”] work fine in original language, but in another language doesn’t work [mphb_availability id”] and [mphb_availability_calendar id”].
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hello, i submited a ticket, i’m waiting the solution.
Hello, The shortcode [mphb_availability id”] and [mphb_availability_calendar id”]. don’t work with Polylang or with WPML in translated page. Can you help me?
hi i need to purchase this theme wether its having live updation of booking changes after each booking than is there any provision of multiple usage of the theme
Hi,
Thank you for interesting.
You can use 1 regular license of theme per 1 website. You can also learn more about Themeforest license from here https://themeforest.net/licenses/standard
not work safari browser, you can fixed?
slider only show little part on phone browser, you can fixed?
Hi,
Thank you for purchasing.
Could you please provide URL of page which has issue and provide phone model/OS/browser name/browser version you are having issue please.
thank you for support, Computer: Mac OS X 10.11. Safari Version 9.1 (11601.5.17.1) https://imgur.com/a/gjW0xem Phone: Iphone 6s https://imgur.com/a/TgaZfl5
Thank you for your info.
1. We can only support the latest version of Safari v12 the version you have is outdated for more than 3 years which doesn’t support currently web technology.
2. From your screenshot. It displays image on iPhone? However in order to display image to cover device screen size. It will crop some part of image and it’s normal for every full width image.
1. its right, How can I tell my customer? your visitors can see your site only those that have safari 12>
2. I understand, but it does not shrink evenly from the right and the left just shrinking from the right side
Hi! Couple questions before I buy.
1. Can we use & embedd Stardekk as our Booking Manager?
2. Can we make the Luxury theme dark? We want a dark background.
3. Can we drag and drop building blocks from Appartment to Luxury?
Thanks!
Hi,
Thank you for interesting.
1. Technically yes you can link booking option to 3rd party site.
2. Yes of course you can customize elements color using Elementor and theme customizer.
3. Yes you can mix & matches contents for different demos using Elementor.
Hi,
I got the backup files and restored it in same domain. But the Elementer Page Builder is not working in some pages. How can I fix it?
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
How to block a specific date?
Hi,
Thank you for purchasing.
You can block booking for specific date via WordPress Dashboard > Bookings > Booking Rules > Block accommodation.
Hi, I’m interested in buying your theme but it doesn’t seem to be mobile friendly everywhere. For example in this demo (https://themes.themegoods.com/hoteller/mountain/) the text is very messy it goes on the logo and touches both borders of the site which isnt very elegant and pleasant to read. Is it a bug? Thanks in advance.
Pre-Sales Question: in the package, there’s the PSD files for all the theme?
Hi,
Thank you for interesting.
We designed this theme using Sketch app and we can send Sketch design file for you if you like that.
