Hi,

Please send us your working admin details at support@theironnetwork.org, we will look into it.

Thanks.

I was able to figure it out, but I have a few other issues now. I’ve commented further down the page. Thank you!

Hi,

You might not have setup the message content under contact form settings, please fill the values you want to receive in mail http://tinyurl.com/yccmeugn Let us know if you need any help further

Thanks

sending credentials to your email

Yes it does, let us know if you have any other query. Thanks!

Hi,

You can set logo globally using Logo Theme Options. Or if you want to set different logo for particular page you can use Header Page Options. If in case it’s not working then please send us your site admin details and page link where you want to change the logo.

Thanks.

Hi,

If you are facing problem with the file upload it might be an issue with max upload size. There are some methods to increase size, you can follow one of them:: 1. Theme Functions File There are cases where we have seen that just by adding the following code in the theme function’s file, you can increase the upload size: @ini_set( ‘upload_max_size’ , ‘128M’ );

2.Create or Edit an existing PHP.INI file
In most cases if you are on a shared host, you will not see a php.ini file in your directory. If you do not see one, then create a file called        php.ini and upload it in the root folder. In that file add the following code:
upload_max_filesize = 128M

3.htaccess Method:
Some people have tried using the htaccess method where by modifying the .htaccess file in the root directory, you can increase the maximum upload size in WordPress. Open or create the .htaccess file in the root folder and add the following code:
php_value upload_max_filesize 128M

Again, it is important that we emphasize that if you are on a shared hosting package, then these techniques may not work. In that case, you would have to contact your web hosting provider to increase the limit for you.

If it will not resolve your issue , then please send us your working site admin details with site url at support@theironnetwork.org

Thanks.

Hi,

You can set logo for mobile device using Responsive logo option. Go inside Theme Option -> Header Options -> Responsive -> Responsive Header Logo. You can set logo for mobile devices from here. Please check this screenshot for more information http://nimb.ws/ZcAzrH

After setting these changes if in case mobile logo is not shown then please send us your site admin details at support@theironnetwork.org and we will look into it.

Thanks.

Hi,

Please send us your site admin details at support@theironnetwork.org .We will look into this.

Thanks.

Thank you for that help but one more thing is my homepage 5 is not displaying header 5 for me. Any help

Hi,

Replied to your email. Thanks!

Hi,

Using Saral, you can add multiple project images with dynamic featured images section. Check this screenshot http://nimb.ws/FvI2oY

Thanks.

Hi,

You need to make some modification in code manually. Go inside theme root directory -> template-parts -> post – >content-portfolio.php and search for the function “saral_post_thumbnail” , replace this line with following code:: <?php saral_post_thumbnail( $postid , $thumbnail_sliders, “full”, false);?>

You can also check this screenshot :: http://nimb.ws/jiKv46

Thanks.

Hi,

Saral Theme is compatible upto PHP version 7.2.11

Thanks.

Hi,

We are providing offline documentation within the theme package. After downloading theme from themeforest, you will find a complete package of theme. Documentation is included in the complete package. Please check once and let us know if you need any other help.

Thanks.

Perfect, thanks

and if i buy this theme. how much i need pay ,i am in newzealand, and i need pay every year or just pay one time. i buy this theme for my building,company.tks

You need to pay only once, but for support you need to to renew the plan as and when required. Let us know if you have any more queries Thanks!

hi . i am interesting yr design. but i found in the project page. every project just show one photo. cant show many photoes in one project. this is not enough.and home page. it show 2 service section in one page. tks

Hi,

Please leave us the screenshot of section. If you are trying to use complete section in center you can use visual composer page builder row settings. You can change position, alignment of every section using these settings, check this screenshot for more info http://nimb.ws/1KZTsJ

Thanks.

Hey again.. How do I use homepage style 5 with a different header style? When I goto header style and pick something else, it doesnt change.

Hi,

You can use any header style on any page. We have two settings in Saral Theme i.e. Theme Option and Page Option. Theme Options are used as global settings and Page Options are the settings used for particular page, Page Option settings overrides the theme option settings , it might be a reason your header is not changed on home version 5. To change header , please check home version 5 header page option setting , check this screenshot http://nimb.ws/oiTXIE Page Options settings are at the end of edit page screen. If you want to choose header for particular page , use page options header settings, otherwise set header layout to default inside page option header settings(Default means it will use global Theme Option settings.)

Thanks.

Hi,

Yes we are preparing a demo for you, will send you a link hopefully in few hours.

Thanks!

I want a buy your product, but before I want look how it work on RTL. Pls tell me how can I do that?

Hi,

Yes we are preparing a demo for you, will send you a link hopefully in few hours.

Thanks!

Let us know if you have any queries. Thanks!

Yup got it, Replied

Thank you so much for such prompt and effective support. Much appreciated

You are welcome