59156 comments found.
Can you please help me with my site. My mobile menu when clicked states “undefined” site is bestcbdbalms.com
How do I resolve this issue? I need my mobile menu to show the same categories as my desktop menu.
of course, because you don’t have any main menu. You set your menu as secondary menu which doesn’t have a sense. Go to theme option – header option and enable Logo + menu in one row header layout and create your main menu http://rehubdocs.wpsoul.com/docs/rehub-theme/basic-settings/setting-menus/
Can you also help with my schema.org, I chose the product layout that allows ratings, my ratings aren’t showing in Google Search for my Woocommerce products, can you please help me.
Please let me know if you need any more info from me.
which rating do you mean? Where did you add it and which product layout?
I’m using review with blocks. The rating is the schema rating that appears on Google Search. Each product has an editors’ score that should show on Google.
Currently, woocommerce shows only user’s ratings. But editor’s rating is in TODO list for next update
Hello – I am having a slight issue with Google Ads in conjunction with my Rehub website. I am attempting to promote my site via a Google Ads campaign. Unfortunately after Google reviews my ad I receive the following message the ads status: “Disapproved: Malicious or unwanted software”
Google provide me with a list of infected links (some relating to the rehub theme and others relating to different plugins). Such as: https://www.mysite.com/wp-content/themes/rehub/images/default/blank.gif
https://www.mysite.com/wp-content/themes/rehub/js/custom.js?ver=7.9.1.1
https://www.mysite.com/wp-content/themes/rehub/js/jquery.lwtCountdown-1.0.js?ver=5.0.3
https://www.mysite.com/wp-content/themes/rehub/js/postviews.js?ver=5.0.3
https://www.mysite.com/wp-content/themes/rehub/shortcodes/css/css.css?ver=7.9.1.1
https://www.mysite.com/favicon.ico
Upon receiving this message I reviewed this links and I didn’t notice any issues. Also, I ran multiple security scans such as:- Sucuri
- Wordfence
- https://app.webinspector.com/
I ran all these and didn’t see any issues that would cause concerns. Also, I reviewed “Google Search Console” and didn’t notice any issues.
From reading online it seems like many other people have had issues with Google Ads some people are suggesting they are incorrectly flagging sites with a false-positive. Is this an issue you have seen in the past? If so, do you have any suggestions or thoughts on how to possibly resolve this issue?
Thank you very much for your time. Let me know if you need any further info.
Well, I never seen such issue. All our sites are running with Google ads as well as thousands other buyers. Also, I don’t think that some files which you provided can be infected even technically, like favicon for example.
But send me file functions.php and index.php of theme on our support hub https://sizamtheme.support-hub.io
Hello, Im having an issue with the theme showing the sidebar overlaying on the homepage. I cannot get it to be removed even when deleting in the php index file. Do you know how I can remove this easily?
Send link
But your homepage doesn’t have any sidebars. And inner pages don’t have issues with sidebar. Explain, please
Hello,
I want to change the image size of pictures which are shown on the woocommerce default shop page. I tried it by going to Appearance>Customize>Woocommerce but there is no option to do the image size change.
I checked with a few other themes and the option to change image size by going Appearance>Customize>Woocommerce>Product Images are available. Unfortunately, Rehub theme is not giving any opiton to change the image size.
Can you please help me in this?
It doesn’t have a sense to change image size because its limited to size of container. Change number of columns and design for archives in theme option – shop settings
As for Example, if i activate the twenty nineteen theme then i am getting an option in: Customizing>WooCommerce>Product Images. There i am getting 3 options: (1) Thumbnail cropping (2) Custom (3) Uncropped. I can change the custom crop ration as like 4:6 and the image size gets changed in the shop page after i publish.
If i change number of columns and design for archives in theme option – shop settings then image size ratio cannot be changed as my choice rather preformatted size.
Please suggest me a way so that i can change the image size with custom aspect ration as i give you as an example which is possible in 2019 WP theme.
Send link on page
Right now 2019 theme is being used and the following settings are set for the shop images:
Uncropped ( Images will display using the aspect ratio in which they were uploaded )
There are also option to set the aspect ratio as custom size.
But I don’t see that your images uncropped. They are cropped http://bksp.getinshapeagain.com/wp-content/uploads/2019/01/dummy17-compressor-300x479.jpg
I don’t think that it’s possible to have equal height for grid and have unropped images, it’s just not possible
if you want to have full image, choose grid layout for shop. It uses resized (not cropped) image, then, show me link of your page, I can give you some code for vertical images.
Option to set custom image is also available in theme, but currently it’s working for custom pages only
The sizes of images i uploaded is 1410×2250 for all the images and when they are being shown on the shop page they are just resized with the same aspect ratio as the original images have.
As per your suggestion, I have changed to REHUB theme and chosen grid layout for shop but the images are too small for the shop page. You can check for yourself.
http://bksp.getinshapeagain.com/shop/I want to have the image size as bigger.
First give me code you are talking about. Lets see how it changes the look of the shop page.
Regards, Ehsan
do you have ftp access to site?
I think will be more easy if I add option to theme options to change image size. It’s not hard, so, will be available from next update
I don’t access to this site only via access rather i access to my hosting account if necessary via ftpclient. Most of the time i do all the work through cPanel. If you want me to change something you can give. I hope i will be able to make changes as per your instructions.
Another thing, When will be next update available with the options to change image size?
On this week
You suggested to put code to hide price
.price, .rh_price_wrapper{display:none}
in custom css of theme options … Did but its not working
https://snag.gy/pDXZEQ.jpgif i buy lisence, Can i use the update for a lifetime or just six months?
Updates are lifetime
I want to build a RH Frontend form that has WC product short description.
what is the field name for product short description? http://prntscr.com/mc4cb9Excerpt
While adding a new product within the admin console, it shows a HTML editor for product short description – http://prntscr.com/mccnzr
However, since you said excerpt is the one i should use for short description form the RH front end, i can only see a normal text editor – http://prntscr.com/mccoek
i know excerpt does not show html, but i want to get the same html editor that i see in the woocommerce ‘Add new product’ – - http://prntscr.com/mccnzr
how can we get it plz?
It’s possible only as custom paid extension
ah, oki thanks
Hello !
I am thinking of buying this theme, but I want to know how the comparison itself works, do I have to add products manually? So if I want to compare from different websites, can I choose which websites anywear? for example if i want to compare a car then you have to fill in the year of the car, gearbox but more. and then add sites too compares with, if you understand how I mean.
Products must be added to your site if you need specification comparison
yeah but from wich sites can i compare with?
We provide different ways to import products. It’s depending on your preferable source. Start from this http://rehubdocs.wpsoul.com/docs/rehub-theme/affiliate-settings/how-to-use-affiliate-networks-beginner-guide/
Hello Sizam,
How can I use badge no. 1 and no.2 below:
https://monosnap.com/file/y7nfLBWCGEeb582MlaFZSHDOzGecESTks.
I mean, every time I use badges, I can’t use badge type no. 1 & 2. Only the third badge type. - Badge Type no. 1: circle - Badge Type no. 2: horizontal
Please, send all details of your issue https://sizamtheme.support-hub.io/articles/how-to-write-to-support-if-you-need-technical-help
I deleted your private data. For any private info, use private topic on https://sizamtheme.support-hub.io
Hi, Since I updated GeoMyWP, my vendor search page now shows all BP members (all users). I do not see how to show only vendors. I used Dokan. Thanks
Which vendor search page do you mean?
Store locator page: https://www.marchedelerable.ca/chercher-un-producteur/
More info: I use custom result template in GeeMyWP. http://prntscr.com/mcgo09. Actually all users are shown on results page including costumers, vendors, and even users that have no role such as demovendor. I need to fix this rapidly. Thanks.
this page always show all members. if you need vendor search – use vendor shortcodes https://wpsoul.com/how-to-create-multi-vendor-shop-on-wordpress/#vendor-shortcodes
It is the result of GeoMyWP form, not the vendor shortcode. I ran this site since more than one year and it always work since last update. Please help. Louis
I don’t know how it works early on your site, because GMW always show all members. You can see this also on our demo where we still use old version of plugin http://revendor.wpsoul.net/store-locator/
Maybe you had some custom settings or extension but I don’t know such settings because GMW plugin doesn’t have option to limit users by roles
I do not have custom setting or extension. I do not understand why users without location are shown. These users with no role have no location, as you can see on the map and the result grid. If all users are shown, how can we configure a store locator page? I simply follow your documentation and it always work. Again please help. http://rehubdocs.wpsoul.com/docs/rehub-theme/configuring-locators/
you can write to author of plugin, maybe they have bug in last version. You also should read their last changes in geo API https://geomywp.com/geo-my-wp-3-2/
The WordPress toolbar is being shown to registered users on the top, how can I disable it?
That option only allows to disable toolbar for non logged in users.
Hi, I have two problems with the RePick Theme.
1. Two posts in categories in my menu are shown twice. It only happens when you are on a category menu point, if you use a site (like the homepage) it doesn’t happen. The thing with the two posts only happens when you scroll down and the page loads the new posts. It’s hard to explain so i’ll send you a link to my page and i hope you’ll understand what i mean when you scroll down.
https://moneyshredder.de/category/geschenke-fuer-ihn/2. The dropdown Menu isn’t working on my tablet. If i click on it, it opens the dropdown menu but closes it right after.
But the first problem is way more important than the second
Thank you in advance Lara
1. settings – reading and set your number of posts as 12
2. I can’t reproduce on any of ipad and android. Provide details of your tablet
Hi,
There is any way to place google ads in the products flow ( not posts) in home page : https://terapiadatralha.com/
This page is set to Page fir visual layout builder and not Repick…its a product grid … let me know.
Additionally, the is any way to place google banners in the page empty sides ?
1st those are products not posts..
And hat doesn’t the question of how to add vertical AdSense banners in home page sides.
It’s possible to add AdSense between products feed in home page?
And vertical AdSense in sides?
It doesn’t matter. Same options are available in all woocommerce modules of page builder.
Side ads can be added in sideout ads widget. But page must have sidebars to show widget
Well, I already try both and nothing works… Maybe I am doing something wrong.
Can you please take a look in the website?
What did you make. Send screenshots of your steps, please
Please check
Home page buider and grid settings:
https://prnt.sc/md7oz5 https://prnt.sc/md7ovwShop i cannot edit so i don’t know if it can be applied.
https://prnt.sc/md7ovwPlease let me know what need to do here to place the ads.
Note that in repick template it works but i need to place them in woocommerce grid.
Thanks
I don’t see that you add anything from my article http://rehubdocs.wpsoul.com/docs/rehub-theme/snippets/how-to-add-ads-or-code-between-posts/
You didn’t add two woocommerce modules, you didn’t add Offset parameter to second module, you didn’t place any ads between modules
Look :https://prnt.sc/md9xc0
This is the result: https://prnt.sc/md9yei
What i need is ads between feed repick style with these grids….something like this: https://prnt.sc/mda24a
So, please let me know what wrong in the above
post ads is not currently available for woocommerce https://prnt.sc/mda24a
You can make only ads between blocks, not inside. You have 4 columns but added as offset 3. You must have offset 4 and number of products as 4. In future, maybe we will add for woocommerce grid option like for posts
And out side content like this : https://prnt.sc/mdr6ck ?
Its possible ?
I answered
“Side ads can be added in Rehub:sideout ads widget. But page must have sidebars to show this widget”.
You can add this widget to Custom widget area and show it on page via Widget module of page builder
yes, please add for woocommerce grid option like for posts.
I am sure lots of buyers of theme would appreciate that functionality too
How can I add Schema & MicroFormat in my website. Do you have any tutorial ?
Hi,
Could you please let me know if you are using js to render images in the Rehub + Recash?
If you could let me know which js files are used to render the images that would be very helpful 
Thanks
What do you mean by “render”?
Rendering…. loading…..
I have a cache which caches every JS file, causing issues with the site images.
thanks
I am not sure how js can render image. We use only lazy load script. But it’s not render, it’s loading.
It’s part of js/custom.js
Hi I have issues with adding the google adsense code and the ebay code in the header of my website , i have tried in the general option Js code for header (analytics) it only shows that its loading but it stays on loading and that and doesn’t save the code I have tried different header plugins but i get an error when i do it Please help me ! Thank you very much
Hello, my support has expired I know. but I need help. I want Contact Admin in vendor dashboard Dokan so I installed weForms by Dokan. Upon settings the vendor contact form is above the menu bar. I contacted Dokan and the told it’s a theme issue. I also check the box that’s says Use theme Css but still the issue is still there. THANKS
This contact form is the one the vendor will use to contact the admin of the site.
How did you add it? Use widget area and place it in widget. Vendor pages have widget area
Hi, I am unable to run http://rethingdemo.wpsoul.net/wp-content/uploads/wp-clone/wpclone_backup_01st_Jan_2016_04-59PM_Ret_a4K2VIvSRL.zip this link from WP Clone
we didn’t use wp clone almost few years. Update theme and use actual demo import
http://rehubdocs.wpsoul.com/docs/rehub-theme/theme-install-update-translation/Hi, has something happened to WB Bakery? I tried to access a new homepage that I have been building but today I am unable to access VC to edit the page. WP Bakery is not loading when opening any of the pages. It is activated and updated. I am using version 5.5.5
5.5.5 was actual many months ago. Update to 5.6
https://youtu.be/Ycv7SfNOyhI?t=49sHi .I have installed REHub and tried to work in Content Egg. I could not find Flipkart, Snapdeal etc in the Panel. I was told only if I buy Content Egg PRO then only all these modules would be visible.
In the mean time, I have applied for Amazon Affiliate and awaiting Amazon’s approval. Suppose I don’t get Amazon approval how can I configure Content Egg . Is there any possibility that I could earn without Amazon Affiliate approval?
Snapdeal and all separate shops were never been a part of Content Egg. It’s in Affiliate Egg. Write to author if you need to switch your license