38360 comments found.
Hi Salient – Could use your help solving a problem. On mobile, when my nectar slider loads, for a split second the initial image is aligned center top, but then loads so that it crops the top off. Any chance you could help me solve this? I have emailed the site url and pw. Thanks!
Answer received via email, thank you!
Glad I could help harrisdesigned 
Hi. I have imported the shop demo. But I cant select the Cart Page and Checkout Page in the woocommerce settings? How can I get those pages? Also when I click the User icon I am redirected to your demo URL.
Ive found the user icon link in the admin panel.
Also I have added the woo-pages, by creating new pages and adding woo shortcodes. Still not sure if I have all tha pages and if thats the right way to do it?
Hey pors,
1. Did you install the WooCommerce pages via the plugin setup wizard before installing the demo as noted in the top of the demo importer?
“For demos that require the WooCommerce plugin – do not forget to run the plugin setup wizard before the demo import if you have not previously used the plugin on your site.”
2. You can define your own account URL in the Salient options panel > header navigation > layout related tab
I have just added the pages myself – is that fine? Can i delete the plugin and re-install? Or how can I fix this now?
Hey, that’s also fine. In the future if you ever notice you’re missing pages that would have otherwise been generated from the installer, you can head to to the “System Status” tab in Woocommerce plugin settings, then click on the “Tools” tab at the top of the page and find the option in there to “Create default WooCommerce pages”.
Cheers
The Import Demo feature isn’t working. As well as importing through the tools panel the old way. Any help would be appreciated! Running Wordpress 5.0.3 and Salient Theme Version 10.0.1.
Hey marcmedia, what is the error you’re seeing when trying to import? Is this happening for you on all demos or only the newer ones with more images included?
Also, if you could please reach out via the contact form on my author page with temporary admin credentials I’d be glad to take a look https://themeforest.net/user/themenectar
Thanks in advance
Maybe a dumb question.
But how do i use the home slider? Ik placed some slides in the menu. But how do i use this in my homepage? Can not find this anywhere.
Hey ruimdenker, The Home Slider is only available via the home slider page template. If you’re trying to add a slider via the page builder, the Nectar Slider is the one to go with
Hi, I’ve found a bug. While adding recent work, this is what happens
https://www.mysterymonks.com/new-homepage-text/See at the bottom of the page, work is getting cut.
Hey adiojack, could you try deactivating the lazy load feature within your jetpack plugin settings? https://jetpack.com/support/lazy-images/
Hello i’m trying to import a demo with the wordpress importer. It fails telling me that probably the php.ini settings are too low but they’re not actually, I have 128M upload_max_filesize and 130MB in post_max_size. Every single plugin and theme is updated, and so it is the wordpress core. When I try to use the actual theme importer it doesn’t work either. Thanks for any support.
Hey eisworld,
Have you checked your server PHP error log to see if any further information is tracked regarding the issue?
Hi.
There seems be some kind of bug with the “full width content” row. Whenever I try to put an element in a row set to “full width content”, there is a 90px padding to the left of the row/element. I’ve tried to overwrite it with css, but it doesn’t seem to work. I’ve tried this:
@media only screen and (min-width: 1000px) { .recent-post-container.container { padding-left: 0 !important; } }
This is specific regarding the recent posts element, but it seems I can’t make any element in a full width content row, full width.
Can you help?
Hey Woye,
I’d be glad to take a look at your site to see what’s causing that if you could provide the URL
Cheers
Thank you so much for your answer, but I’ve created a support ticket in Ticksy:. So I have all the help I need:)
No problem Woye, I’ll take a look for it on ticksy
Hi ThemeNectar,
Can I find the code line to change the order of social icon (sort it manually)? Great theme!
Many thanks!
Thanks hkunkun, assuming you’re on the latest version the file is nectar/helpers/header.php and the function is called “nectar_header_social_icons”
Cheers
Hi ThemeNectar,
Having a hard time with this one.
If you could visit: http://dev-protectoceansca.pantheonsite.io/
Is it possible to reduce the footer size in-order to reduce the amount of dark grey seen below the 2 images where the copyright info is?
Any help you could offer would be greatly appreciated.
Many thanks. Best, Alan
Hey Alan,
The easiest way to help that would be to slightly increase your slider height by around 50px – 100px
Cheers
Hello! Do you have this theme for Prestashop?
Hey stella-sant, Salient is exclusively for WordPress
The “POPUP MAKER” integration works great except for one issue that I have encountered.
On mobile, when “POPUP MAKER” is activated, the transparent header logo automatically switches to using a “Dark header starting logo” rather than the normal logo as it should.
By disabling “POPUP MAKER” the issue is resolved.
This is obviously a bug/conflict between the theme and “POPUP MAKER”.
My support has just recently expired, however, I was hoping to get this resolved as this is really just a bug. Any help would be greatly appreciated. Thanks.
I was able to troubleshoot this:
The answer is that the “Text Color” needed to be set to “Light” in “Row Settings” on the actual Popup page that you create (within the plugin menu). Seems like the plugin overrides this setting on mobile.
Hey losgetlost1, glad to hear you found the solution – I’ve noted to look further into this for the next update.
Cheers
Hello , On my single-post page, instead of having the background post for all post, i have a image of dark square. Please help me. Thanks
Hey Prussik,
Could you please share your URL in regards so I can take a look?
Cheers
Hey Prussik, it looks like you have no featured image set for your posts, only the single post header image is set. If that’s not the case could you kindly open a ticket on our support forum in regards with temporary admin credentials so we can take a closer look into this: https://themenectar.ticksy.com
Thanks in advance
Having trouble getting the masonry blog posts to be in 2 columns on mobile. Am using ascend settings and classic-enhanced blog. Any ideas? When I try some CSS all the posts seem to stack on top of each other.
https://tinyurl.com/y72jp9zhHey Sean,
Could you kindly let me know the user/password to access the page so I can take a look?
Thanks in advance
I took the password lock off the pages now. Or did you mean WP admin access?
Thanks Sean,
add this into the custom css box located in the Salient options panel > general settings > css/script related tab:
@media only screen and (max-width: 1000px) and (min-width: 1px) {
.masonry-blog-item {
position: relative!important;
left: 0!important;
}
}
Working!! Awesome thank you.
Also … how could I make the margins between the blog posts larger on mobile? I couldn’t find the style where that is being controlled?
Glad I could help Sean
You can use this snippet for the spacing as well:
body .masonry-blog-item {
padding: 8px;
}
Hello,
I have a very important and short question and indeed I have the problem with the transparent header on the shop page and on the product category page. I also did not enable Page Header, also enabled transparency, but unfortunately it does not work. I’m using the ’’Customize Shop Page for WPBakery Page Builder (Visual Composer)’’ plugin to customize the shop content that works quite well. See here: https://snag.gy/708pi6.jpgThe header just stays black, I have a nectar slider underneath and I want the slider to be ’’ under ’’ a transparent header. Why is this not possible on the shop page? What do I have to do now, so that works as normal as on all other pages? Or does this feature not work for this theme yet, I also have the latest version! I am very happy about an early reply! Many many Thanks!
Hey RaffaelaChiara,
The transparent effect is disabled for shop pages since there is no built in option for a page header or a slider to be at the top like that. In order to alter this, you would need to copy the “using_page_header” function into a child theme from the nectar/helpers/page-header.php file and modify the return value to be true for shop based pages
Cheers
Hello,
many many thanks! Take a look here:
if ( !function_exists( ‘using_page_header’ ) ) { function using_page_header($post_id){
global $post;
global $woocommerce;
global $nectar_options;$force_effect = null;if($woocommerce && is_shop() || $woocommerce && is_product_category() || $woocommerce && is_product_tag()) {if( version_compare( $woocommerce->version, "3.0", ">=" ) ) {
$header_title = get_post_meta(wc_get_page_id('shop'), '_nectar_header_title', true);
$header_bg = get_post_meta(wc_get_page_id('shop'), '_nectar_header_bg', true);
$header_bg_color = get_post_meta(wc_get_page_id('shop'), '_nectar_header_bg_color', true);
$bg_type = get_post_meta(wc_get_page_id('shop'), '_nectar_slider_bg_type', true);
if(empty($bg_type)) $bg_type = 'image_bg';
$disable_effect = get_post_meta(wc_get_page_id('shop'), '_disable_transparent_header', true);
$force_effect = null;
} else {
$header_title = get_post_meta(woocommerce_get_page_id('shop'), '_nectar_header_title', true);
$header_bg = get_post_meta(woocommerce_get_page_id('shop'), '_nectar_header_bg', true);
$header_bg_color = get_post_meta(woocommerce_get_page_id('shop'), '_nectar_header_bg_color', true);
$bg_type = get_post_meta(woocommerce_get_page_id('shop'), '_nectar_slider_bg_type', true);
if(empty($bg_type)) $bg_type = 'image_bg';
$disable_effect = get_post_meta(woocommerce_get_page_id('shop'), '_disable_transparent_header', true);
$force_effect = null;
}Unfortunately, I do not see the return value, you know what I should change there? I would be incredibly thankful !! Many thanks for the answer!!
Hey RaffaelaChiara, the return value is further down in the function – here’s a screenshot: https://ibb.co/sjCsDdx
Cheers
Hello,
Thanks for the info, yes I did that, I was just a little confused, I thought I just have to change something in the Woocommerce area. Anyway, many thanks it worked, but the same happens with the single product page, which I unfortunately can not customize itself, you can see here: https://snag.gy/sECG7a.jpg I can change the Page Header on the product category page, but to change something on the single product page, I have to have a page header in the shop, right? So I want the header transparent with the nectar slider. Pretty complicated now, do you have any advice? Thanks a lot!
After a long search, through the comments here, I actually found something helpful, which also solved my problem and that code here:
@media only screen and (min-width: 768px) { body.archive header # top, body.archive # header-outer: not ([data-permanent-transparent = “1”]) { background-color: transparent! important; position: absolute! important; } }
This does not attack the single product pages and the shop header is transparent!
Perfect!
But maybe you still have some advice for the other problem, in case there’s nothing to do, I’m using that css code!
And because of the page header on the single product page, I probably have to adjust myself by css codes, right?
Thank you in any case for the help, love your theme totally !! :))
Hi. I use the Salients theme well. THX
I have a some questions.
1. element -> fancy box contents : can i set a box or border for specific text. (i want Highlight some word)
2. WooCommerce – can I fix the default font size on the product page (ex. [product description] text size more up )
3. salients template – icon, service (that page has phone mock-up) – can i fix the Line Length Between Numbers
sorry i’m not good at English.
Hey picaboogii,
1. Yes, but it would require CSS. You could use a bold or italics tag on your desired words to highlight and then use CSS to alter how those look
2. In the Salient options panel > typography > nectar specific elements tab, look for the field “WooCommerce Product Title Font”
3. Can you share the page URL where you’re using that so I can take a look?
Thanks in advance
and this is Third question URL.
http://ilyowp.cafe24.com/#Event
i’d like to fix the line more short.
You’re welcome picaboogii
add this into the custom css box located in the Salient options panel > general settings > css/script related tab:
.nectar-icon-list-item {
margin-bottom: 30px;
}
Hi guys,
Just did the update to the newest version. Great work. Since update, I’m getting a HTTP error when uploading images to the library. Both JPG and PNG. Here is what I did : 1. I just re-uploaded all the files just to make sure. 2. Cleaned my cache 3. Running latest stable PHP version. 4. Also I’m not running any plugins, just your theme. 5. I double checked and installed Twenty nineteen theme and didn’t get the error.
So my best guess is this is purely theme related.
Please help!
Hey kpott,
HTTP errors in uploading media are usually a sign of WP running out of memory allocated. Please check with your hosting company in regards to increase the “WP_MEMORY_LIMIT” to 256m. Salient creates more versions of images uploaded than a default theme (for use in various elements) so it does require more memory. If you’re still experiencing the issue after altering that, please reach out via the contact form on my author page https://themeforest.net/user/themenectar
Thanks in advance
Thanks alot!
Kinda weird since it was already set to 256M in wp-config and on the server. I also added more memory to post max and other features required by PHP.
Strangely enough the error was gone right after. So I don’t know what really made it work.
Thanks for year great support.
Hey kpott, glad to hear it got sorted out for you
Hi ThemeNectar,
“Automatically Add Page Title to Page Header.Convenient if you are transitioning an existing WP site to Salient to avoid having to manually add in page titles into the Page Header Settings metabox.”
This is a nice feature and I want to use it, but how can I turn it off for certain pages? I can’t find an option for this?
Thanks
Hey kasenga,
Hiding it on certain pages would require css, you can add this on any page you need it hidden via the custom css box on the page within the page builder (top right gear icon)
#page-header-wrap { display: none; }
Ok, thank you.
You’re welcome kasenga
Hi ThemeNectar. Thanks as always for the great themes & support. I need to renew my support, and I will do so this week, but hopefully you can still help me real quick? I just updated to Salient 10, and suddenly have a layout issue. Please look at https://www.askherb.info/ ...The main/home page is fine, but if you click to a product page (e.g. click the first bottle on the left, “Genius Juice” https://www.askherb.info/genius/ ), for this page, and all other (15 or 20) similar product pages, I have the same issue. For the first row on the page, I’m using a fullwidth background, with Mouse Based Parallax Scene. Before updating, the background image ran the full width of the screen, but after updating to Salient 10, for some reason, these backgrounds are starting in the middle of the screen (in terms of width) – this is exposing the purple bg color on the left half of the screen. I would like to see no purple bg, and to have the full width bg image stretch the full width of the screen (i.e. so it’s completely left-aligned, and we see no purple). I can’t seem to figure out why the update made this happen. Would you please advise? I definitely will renew my support this week, I just need to wait for a co-worker to pay for it. Hopefully it’s an easy fix? Thanks!
Hey WishGarden
I’m seeing the images seemingly left align – can you take a look at this screenshot and tell me whether it was previously even further left aligned? https://ibb.co/HqwRQrC
If not, have you tried to clear your browser cache since updating?
Cheers
Thanks for looking at it! Sorry, I should have mentioned – this is happening in Chrome. I can see the issue is not happening on FF or Safari.. But Just tried clearing cache, and I’m still seeing it in Chrome. Please see this screengrab: http://thundershade.com/ohwhoaer71/chrome01.png
No worries WishGarden,
The screenshot I provided and browser I initially checked in was Chrome. I just tried a second machine but still can’t see that issue occur, have you been able to see this on more than one computer?
Ok, weird, just cleared cache again and this time it updated! – sorry for the false alarm! 
..Other thing just noticed – viewing the site on desktop, any browser, i’m not seeing the hamburger icon for off canvas nav in upper right.. On mobile it is there, but not desktop – maybe a setting changed in Salient10 that I need to adjust but haven’t located yet..?
No worries WishGarden
Could you try changing your header layout to another option other than the “centered logo between menu” since it looks like you’re not using any menu items?
Cheers
Heyy! Switching header layouts sorted it! Many thanks once again for providing so many solutions Salient is #1
Glad to hear WishGarden
when I import ecommerce creative demo the borders are not showing? https://www.pcservices.co.za/new/
Hey gustav939,
Are you referring to the white border which wraps the entire site on the sides? If so, i’m currently seeing those display on your site - if you’re referring to different borders kindly let me know specifically which so I can take a look
Thanks in advance
Hi Themenectar, another question! How can I increase the size of the play button on the video lightbox? Thank you!
Hey anagcan,
Could you share your URL or let me know which style of the video lightbox you’re using so I can provide the needed snippet?
Thanks in advance
yes! it’s the video that shows up at the top of the homepage masterurbanreslience(dot)com. i might just use the button on its own (without thumbnail image), and making it a little bigger would make it more visible. thank you!
Thanks anagcan,
Can you confirm that’s the correct URL? I can’t seem to reach the site at the moment
sorry, typo: masterurbanresilience(dot)com
Thanks anagcan,
add this into the custom css box located in the Salient options panel > general settings > css/script related tab:
.nectar-video-box a.nectar_video_lightbox,
.nectar_video_lightbox.play_button {
transform: scale(1.4);
}
Cheers
Thanx themenectar! How can I apply this to the “play button with text”? Right now it is only affecting the play button on its own.
You’re welcome anagcan
add this in as well:
.nectar_video_lightbox.play_button_with_text span.play {
transform: scale(1.3);
}
